<p>We are looking for an Intake & Records Specialist to support client intake, conflict review, and records administration for a services environment in Shrewsbury, Massachusetts. This role combines careful research, accurate data management, and responsive internal service to help ensure matters are opened and maintained in compliance with ethical, privacy, and information governance standards. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage competing priorities while working closely with attorneys and administrative teams.</p><p><br></p><p>Responsibilities:</p><p>• Review new engagements, matters, attorney arrivals, and candidate submissions by conducting conflict searches through firm databases and external research sources.</p><p>• Create, update, and maintain client and matter information within the conflicts and records systems with a high degree of accuracy.</p><p>• Investigate corporate structures, affiliated entities, and ownership relationships to support thorough conflict analysis and informed recommendations.</p><p>• Partner with attorneys and internal stakeholders to collect missing details, clarify potential issues, and assist in resolving conflict-related questions.</p><p>• Document conflict decisions, approvals, waivers, and clearance outcomes in accordance with established policy and compliance requirements.</p><p>• Help coordinate ethical screens and support file intake or release activities connected to attorney transitions when required.</p><p>• Fulfill internal requests for file retrieval, duplication, transfer, and related records support in a timely and organized manner.</p><p>• Assist with records retention, archiving, and secure destruction processes while maintaining complete documentation of disposition activity.</p><p>• Support document handling activities such as scanning, organizing, filing, and maintaining both electronic and physical records under firm standards.</p><p>• Travel to other office locations as needed and provide general administrative support while handling confidential information with professionalism.Shrewsbury</p><p><br></p><p><strong><em><u>**For immediate consideration, Please call me directly 508-205-2127, Eric Lebow**</u></em></strong></p>
We are looking for an Intake Coordinator to join a fully onsite team in a contract-to-permanent capacity. This position is ideal for someone who enjoys guiding clients through the intake process, maintaining accurate records, and supporting healthcare operations with strong attention to detail. The person in this role will help create a smooth onboarding experience for clients while coordinating closely with internal staff to keep documentation complete and workflows moving efficiently.<br><br>Responsibilities:<br>• Manage incoming client referrals and intake requests, ensuring each case is entered accurately and processed in a timely manner.<br>• Collect, review, and organize application materials and supporting documentation needed to move clients through the onboarding process.<br>• Communicate with clients, families, and internal teams to clarify missing information and provide updates on intake status.<br>• Maintain accurate records within intake and healthcare information systems while following established documentation standards.<br>• Coordinate with operational staff to support service setup and ensure new cases are routed appropriately.<br>• Monitor intake activity, track outstanding items, and follow up consistently to keep files progressing without delay.<br>• Provide administrative support related to home health intake functions, helping the team maintain efficient daily operations.
We are looking for an Administrative Intake Representative to support patient-facing intake and admissions activities in Exeter, New Hampshire. This onsite role is a contract opportunity with potential for a permanent position for someone who excels at welcoming visitors, coordinating appointment details, and keeping records accurate in a busy healthcare setting. The ideal candidate brings strong organization, a courteous approach, and the ability to balance front desk interactions with administrative follow-through.<br><br>Responsibilities:<br>• Welcome walk-in visitors and scheduled patients, guide them through the intake process, and provide attentive front desk support throughout their visit.<br>• Manage admissions-related documentation by collecting required forms, reviewing information for completeness, and maintaining accurate records.<br>• Verify insurance coverage and confirm relevant patient details before services are scheduled or initiated.<br>• Coordinate appointments, including telehealth visits, while updating calendars and communicating scheduling information clearly.<br>• Enter intake, admissions, and scheduling data into internal systems with a high level of accuracy and timeliness.<br>• Respond to patient and visitor questions, resolve routine issues, and escalate more complex concerns when appropriate.<br>• Support a fast-paced office environment by handling multiple priorities efficiently without compromising service quality.<br>• Assist with document handling and record management using content management tools and related administrative systems.
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are seeking detail-oriented and compassionate <strong>Patient Access Specialists</strong> in Nashua, NH, 03060 to join our team in various departments including the Emergency Department (ED), Urgent Care, and Float Pool. In this role, you will be the first point of contact for patients and visitors, helping to ensure a smooth, positive experience from registration to discharge. Ideal candidates bring strong customer service skills, attention to detail, and the ability to thrive in fast-paced healthcare environments.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist patients, families, and visitors in a courteous and professional manner.</li><li>Accurately collect and verify patient demographics, insurance, and financial information.</li><li>Perform registration, check-in/out, appointment scheduling, and admissions duties.</li><li>Explain required forms, hospital policies, and insurance processes to patients.</li><li>Maintain data entry accuracy within electronic health record systems.</li><li>Collaborate with clinical and administrative teams to ensure seamless patient flow.</li><li>Uphold patient confidentiality and compliance with HIPAA standards.</li><li>Adapt to fast-paced, high-volume settings and varying patient needs.</li><li>Provide exceptional customer service in high-stress situations.</li></ul>