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2 results for Telecommunications Specialist in Danbury, CT
- Waterbury, CT
- onsite
- Permanent / Full Time
- 44000 - 45000 USD / Yearly
- <p>We are looking for a motivated IT Technician – Level I to provide exceptional technical support and assistance to end users. Based in Waterbury, Connecticut, this role involves troubleshooting, maintaining, and configuring hardware, software, and audio/visual equipment. The ideal candidate will have a strong customer service mindset, excellent communication skills, and the ability to adapt to a collaborative and dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Set up and dismantle computer and audio/visual equipment for meetings, events, and classroom activities as requested.</p><p>• Log and manage all technical support requests using a ticketing system to ensure timely resolution and maintenance tracking.</p><p>• Install and configure new devices, ensuring they are added to Active Directory Domain and/or Azure Autopilot.</p><p>• Maintain and update antivirus software, offering guidance and troubleshooting assistance to users.</p><p>• Prepare and organize computer labs in buildings and offices.</p><p>• Assist users with the setup and operation of audio/visual equipment for events in public spaces.</p><p>• Monitor and manage inventory, recommending repairs, replacements, or storage of equipment as needed.</p><p>• Communicate effectively with end users to address technology-related concerns and scheduling requirements.</p><p>• Follow organizational policies, including dress codes and procedural guidelines, while taking on additional responsibilities as assigned.</p>
- 2026-04-20T00:00:00Z
- Waterbury, CT
- onsite
- Permanent / Full Time
- 44000 - 45000 USD / Yearly
- <p>We are looking for a skilled IT Systems Technician – Level I to provide exceptional technical support. Based in Waterbury, Connecticut, this role involves troubleshooting hardware and software issues, maintaining computer systems, and assisting with audio/visual setups for events. The ideal candidate will excel in delivering timely solutions while maintaining excellent customer service and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Set up and dismantle computers and audio/visual equipment for meetings and events as needed.</p><p>• Log and manage all technical support requests using a ticketing system to monitor workflows and maintenance needs.</p><p>• Install, configure, and integrate new devices into Active Directory Domains and/or Azure Autopilot.</p><p>• Prepare and maintain computer labs, offices, and systems by ensuring proper setup and functionality.</p><p>• Provide training and assistance to users in operating audio/visual equipment and other technology tools.</p><p>• Manage antivirus software and assist users with resolving application or hardware-related issues.</p><p>• Maintain an inventory of technology equipment and recommend repairs, replacements, or upgrades as necessary.</p><p>• Communicate effectively with users to assess their technology requirements and provide solutions.</p><p>• Adhere to organizational policies, including dress code, conduct, and procedural guidelines, while taking on additional responsibilities as needed.</p>
- 2026-04-20T00:00:00Z