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28 results for Telecommunications Specialist in Danbury, CT

Billing Specialist

Fishkill, NY
onsite
Temporary / Contract
20.00 - 30.00 USD / Hourly
We are looking for a detail-oriented Billing Specialist to support invoicing operations for telecom-related projects in Fishkill, New York. This is a Contract position focused on coordinating documentation, validating billing data, and helping ensure timely and accurate invoice processing. The ideal candidate is organized, proactive, and comfortable working with construction, engineering, and finance teams to keep project billing on track. Responsibilities: • Gather documentation from field and office teams to prepare complete and accurate customer invoices. • Review daily project activity records with construction leadership and confirm entries are suitable for billing and payment processing. • Monitor cumulative project quantities to identify duplicate entries and prevent incorrect billing or payout activity. • Partner with construction and engineering staff to collect redline updates and assemble closeout materials needed for final billing. • Maintain ongoing communication with internal billing contacts and client finance representatives to address invoice questions and support strong working relationships. • Audit invoices for correct totals, unit classifications, and quantity calculations before submission. • Support cash flow by coordinating with project and finance teams on invoice status, payment follow-up, and overdue receivables. • Keep billing logs, quantity trackers, and project status records current for reporting purposes. • Assist with purchase order adjustments and change order documentation when project scope or quantities shift. • Use company and client billing systems to pull reports, update records, and track invoice progress through approval and closeout.
2026-07-02T17:30:09Z

Billing Specialist

Fishkill, NY
remote
Temporary / Contract
20.00 - 30.00 USD / Hourly
Position OverviewWe are seeking a detail-oriented Project Billing & Operations Coordinator to support the successful administration of billing and project documentation for a fast-paced telecommunications construction operation. This temporary role will partner with field and office personnel to gather project documentation, prepare customer invoices, reconcile billing records, monitor project quantities, and maintain accurate reporting across multiple internal and customer systems.Primary Responsibilities<ul><li>Partner with field personnel, including supervisors, fiber technicians, construction leads, and administrative staff to collect documentation required for customer invoicing.</li><li>Review daily production reports with project leadership to verify accuracy for both company crews and subcontractors.</li><li>Monitor project quantities and billing activity to ensure duplicate reports or billable items are not processed.</li><li>Coordinate project closeout documentation, including engineering markups and final package submissions.</li><li>Communicate with customer billing representatives and internal departments regarding invoice status, payment questions, and documentation requirements.</li><li>Verify invoices for correct quantities, unit pricing, coding, and overall billing accuracy before submission.</li><li>Support healthy cash flow by collaborating with operations and accounting teams to resolve outstanding invoices and assist with collections on overdue payments.</li><li>Maintain project tracking logs and billing reports to ensure current and accurate project status information.</li><li>Assist project leadership with purchase order updates, quantity adjustments, and related billing revisions.</li><li>Ensure invoice submissions, approvals, and project closeout activities are completed within established deadlines.</li><li>Work alongside project management to resolve issues that could delay invoice processing or customer approvals.</li><li>Attend customer or project meetings when requested to support billing or administrative discussions.</li><li>Utilize GIS and other project management platforms to review field activity, generate reports, and update project information.</li><li>Complete daily timesheets using the appropriate project, task, and cost coding.</li><li>Perform additional administrative or operational duties as assigned.</li></ul>
2026-07-02T17:30:09Z

Accounts Receivable Specialist

New York, NY
remote
Temporary / Contract
38.00 - 44.00 USD / Hourly
We are looking for an Accounts Receivable Specialist to support daily revenue operations for a detail-oriented services organization in New York, New York. This Long-term Contract opportunity is ideal for someone who brings strong experience in receivables, payment posting, invoicing, and commercial collections while maintaining accuracy in a fast-paced environment. The person in this role will help keep customer accounts current, resolve payment issues efficiently, and contribute to dependable cash flow management. Responsibilities: • Manage day-to-day accounts receivable activities, ensuring customer balances are accurate and up to date. • Apply incoming payments promptly and reconcile cash activity against open invoices and account records. • Prepare and issue client invoices with close attention to billing accuracy, contract terms, and timing requirements. • Follow up on outstanding commercial accounts, communicate with customers regarding past-due balances, and drive timely resolution of payment issues. • Investigate discrepancies in billing or payment records and coordinate with internal stakeholders to correct exceptions. • Maintain detailed documentation of collection efforts, account adjustments, and payment activity for reporting and audit support. • Review aging reports regularly to prioritize collection efforts and reduce overdue receivables. • Support process updates or operational changes affecting receivables activities when needed, including adjustments tied to internal workflow or system changes.
2026-07-02T17:30:09Z

Collections Specialist

Stamford, CT
onsite
Temporary / Contract
24.00 - 35.00 USD / Hourly
Contract Collections SpecialistJob Title: Contract Collections SpecialistJob Type: ContractJob Summary:We are seeking a Contract Collections Specialist with 3+ years of experience to support collections efforts and improve cash flow. The ideal candidate will be proactive, professional, and experienced in managing customer accounts and resolving past-due balances.Key Responsibilities:<ul><li>Monitor accounts receivable aging and identify past-due accounts</li><li>Contact customers by phone and email regarding overdue invoices</li><li>Maintain detailed records of collection activity and customer communications</li><li>Research and resolve billing, payment, and account discrepancies</li><li>Work with internal teams to address issues impacting collections</li><li>Negotiate payment arrangements when appropriate</li><li>Prepare aging and collections reports for management</li><li>Support month-end reporting and cash forecasting efforts</li></ul>
2026-07-02T17:30:09Z

Medical Accounts Receivable Specialist

Westbury, NY
onsite
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are seeking a Medical Accounts Receivable Specialist to support revenue cycle operations for a healthcare organization in Westbury, New York. This contract opportunity with permanent potential is ideal for someone who can manage outstanding balances, apply payments accurately, and follow through on commercial insurance collections in a fast-paced setting. The position plays an important role in maintaining cash flow, resolving billing issues, and reducing aged receivables through consistent follow-up and detailed account review. Main Duties:• Review and manage medical accounts receivable balances to identify unpaid claims and prioritize follow-up activities.• Post and reconcile incoming payments with accuracy, ensuring cash applications are reflected correctly in patient and payer accounts.• Communicate with commercial insurance carriers to research claim status, secure payment, and address outstanding reimbursement issues.• Investigate denied or underpaid claims, determine root causes, and take corrective action to support timely resolution.• Prepare and submit billing corrections when needed to improve claim acceptance and accelerate payment turnaround.• Monitor aging reports and work assigned account inventories to reduce past-due balances and support collection goals.• Maintain complete and organized documentation of collection efforts, account updates, and payer communications.• Collaborate with internal billing and revenue cycle teams to resolve discrepancies that affect account payment or claim processing.
2026-07-02T17:30:09Z

Business Implementation & Support Specialist

Paramus, NJ
onsite
Permanent / Full Time
90000.00 - 125000.00 USD / Yearly
Key ResponsibilitiesTraining & Enablement<ul><li>Facilitate role-specific training and SOP guidance during new brand onboardings, including group training sessions and one-on-one coaching for dispatchers, technicians, and office staff.</li><li>Develop, maintain, and continuously improve SOPs and training materials aligned with standardized platform workflows and enterprise technology standards.</li><li>Coordinate brand readiness activities prior to go-live, including data validation, user preparation, and completion of vendor and platform prerequisites.</li><li>Monitor post-go-live adoption by shadowing users, identifying knowledge gaps, and delivering targeted follow-up training.</li><li>Lead recurring, role-based support sessions to surface adoption challenges and resolve operational issues.</li></ul> Platform Operations & Support<ul><li>Manage platform configuration, including user permissions, business units, form creation, and pricebook administration.</li><li>Build and maintain operational reports and dashboards that enable leadership and brand managers to monitor key performance indicators such as conversion rates, membership metrics, and technician performance.</li><li>Continuously evaluate and optimize workflows to improve usability for brand teams while maintaining organization-wide standards.</li><li>Support the rollout of new tools and platforms across brands and corporate teams in partnership with the CTO.</li><li>Own the internal help desk ticketing process, resolving Tier 1 and Tier 2 platform support requests and escalating issues to internal stakeholders or external vendors when required.</li></ul> Knowledge, Skills, and Abilities<ul><li>Advanced proficiency with field service management or business operations platforms, including configuration, troubleshooting, and end-user training across functional workflows (ServiceTitan experience strongly preferred).</li><li>Proven ability to train and coach users with varying levels of technical skill in a clear, patient, and professional manner.</li><li>Strong written communication skills with the ability to produce clear SOPs, internal communications, and technical documentation.</li><li>Demonstrated project coordination skills with the ability to manage multiple implementations or brand engagements simultaneously.</li><li>Comfort operating within a growing and evolving technology ecosystem and quickly learning new platforms.</li><li>Strong analytical skills with the ability to build reports and present findings in a clear, actionable format for operational leaders.</li></ul>
2026-06-15T14:48:46Z

End User Technician

New York, NY
onsite
Temporary / Contract
20.62 - 23.87 USD / Hourly
We are looking for an End User Technician to provide dependable desktop and end-user support for a dynamic workplace. This Long-term Contract position is ideal for a service-focused IT specialist who can resolve technical issues efficiently while delivering a positive support experience. The role involves hands-on assistance with user devices, core Microsoft environments, and ticket-driven support activities across a range of day-to-day operational needs. Responsibilities: • Deliver front-line technical support for employees by diagnosing and resolving hardware, software, and access-related issues in a timely manner. • Manage and update service requests through the ticketing system, ensuring accurate documentation, clear communication, and proper follow-up. • Provide hands-on support for desktops, laptops, peripherals, and other end-user equipment, including setup, maintenance, and basic repair tasks. • Assist with user account administration and access support within Active Directory, Azure AD, Office 365, and endpoint management tools such as Intune. • Troubleshoot Windows 10 and other Microsoft environment issues to restore productivity and minimize disruption for end users. • Coordinate with senior engineering or infrastructure teams when issues involve servers, networking, or escalations beyond standard desktop support scope. • Apply established IT support practices and operational procedures while managing multiple requests and priorities effectively. • Contribute to a high-quality customer experience by communicating clearly with users and providing attentive, responsive service throughout issue resolution.
2026-06-19T17:44:08Z

Network Engineer

New York, NY
onsite
Temporary / Contract
67.29 - 77.91 USD / Hourly
We are looking for an experienced Network Engineer to join our team in New York, New York. This long-term contract position offers an excellent opportunity to work in the asset management industry, focusing on high-level network design, implementation, and maintenance. The ideal candidate will have over seven years of experience in network engineering and a strong background in Cisco technologies and firewalls. Responsibilities: • Design, implement, and maintain network solutions using Cisco routers and switches. • Configure and manage Palo Alto firewalls to ensure network security. • Oversee the deployment and administration of Cisco ASA devices. • Implement and troubleshoot Border Gateway Protocol (BGP) to optimize network performance. • Monitor network performance and address issues to minimize downtime. • Collaborate with cross-functional teams to support network upgrades and improvements. • Provide technical expertise in diagnosing and resolving complex network problems. • Document network configurations, processes, and updates for future reference. • Ensure compliance with organizational and industry security standards. • Conduct regular assessments to identify and mitigate potential vulnerabilities.
2026-06-08T21:28:41Z

Systems Engineer

Manchester, CT
onsite
Permanent / Full Time
60000.00 - 90000.00 USD / Yearly
We are looking for a skilled Systems Engineer to join our team in Manchester, Connecticut. In this role, you will play a vital part in managing, optimizing, and maintaining enterprise systems and infrastructure to ensure seamless operations. This position offers an exciting opportunity to work with advanced technologies and collaborate across IT teams to deliver reliable solutions. Responsibilities: • Administer and maintain Windows server environments, including Active Directory, Group Policy, and related systems. • Deploy and manage virtual machines using VMware, ensuring efficient system performance and reliability. • Monitor system performance, identify bottlenecks, and implement optimization strategies. • Diagnose and resolve technical issues across Windows, Linux, and enterprise applications. • Execute backup and disaster recovery procedures to safeguard critical data. • Manage server hardware, including blade servers and enterprise storage solutions. • Provide advanced technical support for help desk escalations and collaborate with other IT teams. • Develop and enforce technical standards, procedures, and best practices for system operations. • Design and implement new infrastructure technologies to improve scalability and efficiency. • Maintain system security through patch management and adherence to best practices.
2026-06-04T18:33:46Z

Desktop Support Engineer

New York, NY
onsite
Temporary / Contract
39.59 - 45.84 USD / Hourly
We are looking for a Desktop Support Engineer to provide hands-on technical support for end users in a fast-paced investment banking environment in New York, New York. This Long-term Contract position focuses on resolving desktop, operating system, and account access issues while delivering responsive service through an organized support process. The ideal candidate will combine strong troubleshooting ability with a customer-focused approach and experience supporting Microsoft-based workplace technology. Responsibilities: • Provide day-to-day desktop and help desk support for employees, diagnosing and resolving hardware, software, and operating system issues. • Manage user account administration tasks in Active Directory, including access updates, password assistance, and basic permission changes. • Respond to service desk requests in a timely manner, document issue details clearly, and follow tickets through to completion. • Support Windows 10 and other Microsoft Windows environments by identifying root causes and applying effective fixes. • Troubleshoot common end-user problems involving workstations, peripherals, connectivity, and standard business applications. • Escalate more complex technical issues when needed while maintaining clear communication with users and internal support teams. • Contribute to a consistent support experience by tracking recurring problems and sharing practical solutions with the team.
2026-07-02T17:30:09Z

L3 Helpdesk Engineer / Systems Administrator

New York, NY
onsite
Permanent / Full Time
100000.00 - 130000.00 USD / Yearly
We are looking for an experienced L3 Helpdesk Engineer / Systems Administrator to provide senior-level technical support and infrastructure leadership. This role is ideal for a hands-on, detail-oriented individual who can resolve high-impact issues, strengthen core systems, and help shape reliable support practices across Microsoft, cloud, and virtualization environments. You will work across escalated incidents, strategic improvements, and project delivery while guiding entry-level team members and maintaining strong technical standards. Responsibilities: • Act as the highest technical escalation resource for challenging production incidents, driving issues through to resolution with urgency and precision. • Troubleshoot and resolve complex problems across cloud platforms, server infrastructure, identity services, endpoints, and business applications. • Conduct detailed root cause investigations and implement corrective actions that reduce recurring issues and improve service stability. • Architect, deploy, and support scalable IT solutions across Microsoft 365, Windows Server, Azure, and hybrid environments. • Oversee advanced technical initiatives for internal teams and clients, ensuring milestones, quality expectations, and operational readiness are met. • Transition newly introduced services and platforms into steady-state support by establishing support procedures, documentation, and ownership. • Provide day-to-day guidance to Level 1 and Level 2 engineers through mentoring, technical coaching, and escalation support. • Administer core Microsoft technologies including Exchange Online, Teams, SharePoint, OneDrive, VMware vSphere/vCenter, Azure Virtual Desktop, FSLogix, and multi-session Windows environments. • Manage identity, security, and endpoint platforms by supporting Microsoft Entra ID, Intune, Autopilot, and automation efforts through PowerShell scripting.
2026-06-16T14:48:50Z

L2 IT Helpdesk Engineer

New York, NY
onsite
Permanent / Full Time
80000.00 - 110000.00 USD / Yearly
We are looking for an experienced L2 IT Helpdesk Engineer to provide advanced technical support for users and client environments in New York, New York. This role focuses on resolving complex issues across desktops, networks, cloud services, and endpoint platforms while ensuring a high standard of service. The ideal candidate is comfortable balancing hands-on troubleshooting, documentation, and collaboration with both entry-level support staff and senior engineering teams. Responsibilities: • Act as the main point of escalation for issues that move beyond first-line support, driving problems through to resolution with clear updates to stakeholders. • Diagnose and fix complex technical incidents affecting workstations, connectivity, Microsoft cloud services, and remote support environments. • Investigate recurring problems to identify underlying causes and recommend practical improvements that reduce repeat service interruptions. • Oversee support ticket activity to maintain response commitments, prioritize urgent needs, and keep users informed throughout the resolution process. • Deliver technical assistance to clients through remote sessions and onsite visits in New York, New York as needed. • Support and administer Microsoft 365 applications and services, including collaboration, email, file sharing, and productivity tools. • Troubleshoot Windows operating systems, Windows Server platforms, and core infrastructure components in mixed on-premises and cloud-connected environments. • Assist with Azure administration, hybrid identity functions, endpoint management through Intune, and Windows Autopilot device provisioning. • Contribute to backup operations, virtualization support, security remediation efforts, and the maintenance of accurate technical documentation. • Partner with senior engineers on escalated cases and project work while helping coach Level 1 team members through day-to-day technical challenges.
2026-06-16T14:48:50Z

Business Intelligence (BI) Manager

Long Island City, NY
onsite
Permanent / Full Time
110000.00 - 140000.00 USD / Yearly
Position Summary The Business Intelligence Team is accountable for the management, development and execution of the Business Intelligence (BI) & Revenue Assurance Program, Annual Rate Increases, operations dashboards, and reporting, and overall Gross Margin (GM) Integrity. Responsibilities Lead BI team developing and manage production reporting and monthly KPI/MBR Conduct deep dive business intelligence analysis into operational areas within Operations to provide analysis and insight on the interplay between the various key performance indicators (e.g., workforce performance & management, Revenue Assurance, productivity, cost and quality drivers). Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership. Provide monthly management insight for performance opportunities, including variance analysis to help identify resource allocation and efficiency opportunities Plans, develops and approves all operational policies in all functional areas, with standard operating procedures, and quality management systems for revenue assurance; Inspires and builds leaders, sets an environment that leads to success incorporating a Continuous improvement and Customer-centric focus supplemented with a sense of urgency Work with all departmental owners to implement and ensure controls are in place to support all teams including client success, billing, field and sales Develop and champion issues across organization by engaging key stakeholders on activity and requirements necessary to drive team maximization Oversees the analyses and audits of data to ensure integrity throughout the meter data management processes and resolves issues using appropriate resolution methods. Accountable for formal presentations and communications to all levels of the organization E.g. Monthly Business Reports and requests for investments in organization, accountable for full business case, request for approval and all presentations Qualifications University Degree required. Preferential consideration for Post-graduate degrees (MBA) or professional accounting designation CPA Preference to additional training with Data Analytics / IT Preference for industry experience with Utilities, Telecommunications, or other large consumer base businesses within North American juristictions (250k+ customers) 4+ years related experience and management of high performing teams. High Proficiency in data modelling and analysis with demonstrated acumen using the following tools Excel, PowerBI, & SQL Excellent collaboration skills to build strong working partnerships with stakeholders. Understanding and experience working with statistical revenue and costing information to provide business insight and opportunities to reduce cost. Strong technical skills to mine large volumes of data. Ability to apply superior data knowledge & discovery skills into building effective analysis. Ability to conduct basic statistical and correlation analysis to identify patterns and trends. Industry or working experience with customer billing environments with large transaction volumes such as Utility or Telecommunications, Attention to detail and quality, strong time management and project/work planning skills. Proven ability to work with and deliver Industry Leading Best-in-Class reporting and analytical solutions. Proven ability to coach, mentor, lead and inspire teams Excellent interpersonal and customer interaction skills to include communications, presentation and conflict resolution skills.
2026-06-10T17:08:43Z

Senior IT Consultant

New York, NY
onsite
Permanent / Full Time
90000.00 - 120000.00 USD / Yearly
We are looking for a Senior IT Consultant to join our team, supporting clients with technology-focused audit and advisory engagements. This role is ideal for someone who is detail oriented and can assess technology risk, strengthen control environments, and deliver practical recommendations that support business value. The position offers the opportunity to work across evolving areas such as cybersecurity, cloud platforms, data governance, enterprise applications, and emerging automation tools while partnering with stakeholders at multiple levels. Responsibilities: • Lead technology audit and advisory engagements by assessing IT risks, reviewing control design and effectiveness, and delivering clear conclusions for clients. • Develop thorough audit documentation, including process narratives, flowcharts, testing approaches, control evaluations, and final reports that support actionable recommendations. • Evaluate compliance with Sarbanes-Oxley requirements and other applicable control standards, with particular attention to technology-dependent processes and supporting evidence. • Analyze environments involving cybersecurity, cloud solutions, privacy, disaster recovery, data governance, systems development, and major enterprise platforms to identify control gaps and improvement opportunities. • Use data analysis, automation, and emerging technologies to improve audit execution, increase insight, and enhance the efficiency of testing procedures. • Communicate complex technology issues, audit observations, and risk implications to client teams and executive stakeholders in a clear and business-focused manner. • Mentor entry-level team members through review, coaching, and day-to-day guidance while helping coordinate work across engagement teams. • Build strong client relationships by understanding business objectives, organizing findings effectively, and presenting practical recommendations that align with operational needs.
2026-07-02T17:30:09Z

Logistics Coordinator

Englewood Cliffs, NJ
onsite
Temporary / Contract
39.90 - 46.20 USD / Hourly
We are looking for a Logistics Specialist to support dealer-facing operations near Englewood Cliffs, New Jersey. This Long-term Contract position is well suited for someone who is highly detail-oriented, comfortable working with invoices and payment records, and confident handling dealership questions related to vehicle orders. The ideal candidate will serve as a reliable point of contact for order activity, billing accuracy, and product-related support while helping maintain smooth day-to-day logistics coordination. Responsibilities:• Manage vehicle order activity and respond to dealer inquiries with timely, accurate updates.• Review invoices and payment records to help ensure billing information is complete, correct, and properly tracked.• Act as a primary support contact for dealers when issues arise involving vehicles, orders, or customer-related concerns.• Provide informed guidance on product details so dealership partners can resolve questions efficiently.• Coordinate logistics-related tasks that support order processing, shipping activity, and delivery follow-through.• Investigate discrepancies in order or invoicing information and work with internal teams to bring issues to resolution.• Maintain organized documentation for transactions, dealer communications, and order status changes.• Deliver responsive customer service while balancing a high volume of detail-driven operational requests.
2026-06-10T19:43:45Z

Head of Accounting - Private Credit / CLO Funds

New York, NY
onsite
Permanent / Full Time
250000.00 - 275000.00 USD / Yearly
Robert Half Financial Services are hiring for a Private Credit Head of Accounting role for a global Investment firm with offices in Manhattan and White Plains New York. Our client requires an active CPA with 20+ years Fund Accounting experience at an Investment firm or Big 4/Public firm, with knowledge of Private Credit or CLO Funds. The role requires 4 days per week in either the downtown Manhattan or White Plains office, with 1 day work from home, however will require going to both locations on a regular basis to collaborate with the stakeholders and team. The Private Credit Head of Accounting role reports directly in the CFO and manages a team across multiple US office locations. Responsibilities<ul><li>Lead and manage the in-house accounting oversight team responsible for private credit funds and carry vehicles.</li><li>Act as subject matter expert for the business and provide sound accounting guidance on complex transactions, including deal structuring, valuation, and fair value accounting.</li><li>Oversee relationships with third-party fund administrators in conjunction with operations team, ensuring service quality, timeliness, and compliance.</li><li>Ensure appropriate internal oversight review procedures, taking into consideration operational efficiencies, risk areas, and materiality thresholds.</li><li>Develop and maintain accounting policies and procedures tailored to private credit.</li><li>Oversee treasury management activities performed internally and externally.</li><li>Ensure alignment between investment objectives and accounting treatment, including implications for financial reporting, tax, and investor communications.</li><li>Contribute to cost control initiatives by identifying process improvements and optimizing resource allocation.</li><li>Support the development of infrastructure, systems, and processes to scale business growth and complexity.</li><li>Contribute to RFPs, due diligence and onboarding of new products/clients.</li><li>Maintain an understanding of each fund’s/portfolio’s financial positions and business plans and actively identify and implement opportunities to leverage synergies across portfolio companies to enhance efficiency and value creation.</li><li>Partner with operations to develop and implement a comprehensive liquidity management framework that incorporates accurate funding projections, FX hedge monitoring, and efficient utilization of fund-level financing, including lender selection and management</li><li>Lead and ensure accuracy and integrity of performance calculations to support investor reporting and decision-making.</li><li>Liaise and coordinate with the corporate office, ensuring efficient, accurate, and timely flow of information, effective accounts payable/receivable management, and proactive risk management.</li><li>Oversee auditor selections and relationships; serve as escalation point.</li><li>Participate in private markets-wide initiatives and integration.</li><li>Collaborate with legal, tax, and operations teams.</li></ul>
2026-06-08T21:28:41Z

Sr. Network Manager

Manchester, CT
onsite
Permanent / Full Time
120000.00 - 145000.00 USD / Yearly
We are looking for an experienced Sr. Network Manager to guide the performance, security, and long-term direction of enterprise network infrastructure in Manchester, Connecticut. This position blends technical leadership with team oversight, ensuring dependable voice and data connectivity across business locations while driving scalable solutions that support operational growth. The role also works closely with cross-functional partners, manages high-priority issues, and helps maintain strong service delivery standards in a dynamic environment. Responsibilities: • Lead the planning, administration, and enhancement of enterprise voice and data networks across corporate, retail, and distribution environments. • Direct network engineering activities while supervising internal staff and offshore resources to maintain service quality and execution standards. • Resolve complex network incidents and act as an escalation point for critical performance, availability, and security issues. • Partner with business and technical teams to deliver infrastructure projects that improve resilience, scalability, and operational efficiency. • Oversee routing, switching, wireless, SD-WAN, firewalls, and secure remote connectivity to support reliable enterprise communications. • Manage network monitoring practices and operational processes to identify risks early and drive timely corrective action. • Coordinate with vendors and service providers on support, procurement, lifecycle planning, and issue resolution. • Support on-call escalation needs and participate in after-hours activities such as deployments, cutovers, and operational support when required.
2026-06-26T13:33:45Z

Help Desk/Desktop Support Analyst

Norwalk, CT
onsite
Temporary / Contract
27.00 - 32.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Norwalk, Connecticut on a Contract basis. In this role, you will provide hands-on and remote technical support for employees across desktop, mobile, and collaboration technologies, ensuring issues are addressed efficiently and professionally. This opportunity is ideal for someone who enjoys solving user problems, managing endpoint setups, and supporting modern workplace tools in a fast-paced environment. Responsibilities: • Provide day-to-day technical assistance to on-site and remote employees, resolving issues related to computers, mobile devices, applications, and network connectivity. • Triage incoming support requests, document all activity in Jira, and see routine incidents through diagnosis, resolution, and user follow-up while escalating advanced problems when needed. • Prepare and deploy equipment for new hires, including Mac, Windows, and mobile devices, and ensure each setup is fully configured for immediate use. • Install and update software, connect and troubleshoot peripheral devices, and guide employees on the effective use of supported hardware and applications. • Support Zoom Rooms and Logitech-based conferencing environments by handling configuration, firmware updates, device troubleshooting, and coordination with external vendors. • Use AI-enabled tools in daily support operations to speed up issue resolution, enhance knowledge documentation, and improve service workflows. • Coordinate repair or replacement requests with manufacturers and service providers while maintaining confidentiality around employee and company information. • Track spare parts, equipment usage, and service history to maintain accurate inventory and repair records.
2026-06-23T12:18:41Z

Senior Manager, IT Support

New York, NY
remote
Temporary / Contract
55.00 - 65.00 USD / Hourly
We are looking for an experienced Senior Manager, IT Support to lead enterprise support operations for a dynamic organization based in New York, NY. This Long-term Contract position requires a strategic leader who can guide globally distributed teams, strengthen service delivery practices, and partner across the business to improve technology support at scale. The ideal candidate brings deep expertise in service management platforms, operational governance, and team development within fast-moving technology environments. Responsibilities:• Lead IT support operations across multiple regions and time zones, ensuring consistent service coverage and strong team coordination in a global support model.• Shape and enforce scalable service management practices covering incidents, service requests, change control, governance standards, and escalation procedures.• Oversee the administration and optimization of enterprise support platforms such as Jira Service Management, Console, Atomicwork, or similar tools used for service delivery.• Partner with Platform Engineering and related technical teams to improve automation, access controls, and identity-related support processes within environments such as Okta and Active Directory.• Guide the organization through large-scale tooling or platform changes, maintaining service continuity and clear communication throughout implementation.• Develop team members into trusted escalation points and emerging leaders by coaching individual contributors and encouraging greater ownership.• Build strong working relationships with stakeholders across HR, Legal, Security, Finance, and business leadership to advance support initiatives and operational improvements.• Use agile ways of working along with tools such as Jira and Confluence to manage priorities, document processes, and track program execution.• Support enterprise technology environments involving computer hardware, configuration management, Cisco technologies, and backup-related systems as part of broader service operations.
2026-07-02T17:30:09Z

Systems Administrator

Manchester, CT
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for a Junior Systems Administrator to support daily technology operations for a retail environment in Manchester, Connecticut. This role is well suited for someone with a solid technical foundation who enjoys resolving user issues, maintaining core systems, and partnering with senior IT staff on escalated support needs. The position offers the opportunity to build hands-on experience across endpoint support, server administration, and user access management while contributing to reliable business operations. Responsibilities:• Respond to incoming support requests, troubleshoot technical issues, and document resolutions through the ticketing process.• Provide day-to-day assistance for desktops, laptops, and user accounts, ensuring employees can work efficiently with minimal disruption.• Support Windows-based infrastructure by assisting with server administration tasks, routine maintenance, and basic system health checks.• Manage account setup, access changes, and permission updates within Active Directory in line with established procedures.• Escalate more complex incidents appropriately and work closely with senior administrators to resolve advanced systems issues.• Assist with the support and upkeep of Windows 10 environments, including configuration, troubleshooting, and user support.• Help maintain Citrix-related access and session support to promote stable connectivity for end users.• Contribute to technical documentation by recording common fixes, support patterns, and system notes for ongoing team reference.
2026-06-26T13:28:40Z

Help Desk Level 2 / Sys Admin

New York, NY
onsite
Temporary / Contract
25.00 - 36.00 USD / Hourly
We are looking for a Contract Help Desk Level 2 / Sys Admin to support daily IT operations for an onsite environment. This role blends hands-on desktop support with systems administration responsibilities, helping employees resolve technical issues while maintaining core Microsoft and network services. The ideal candidate brings strong troubleshooting skills, communicates confidently with non-technical staff, and works effectively within a collaborative support team. Responsibilities: • Provide second-level technical support for end users by diagnosing and resolving hardware, software, account, and connectivity issues in an office setting. • Administer and support on-premises Active Directory, including user accounts, permissions, and related access management tasks. • Manage Microsoft Entra and Intune to support identity services, device configuration, and endpoint administration. • Troubleshoot and maintain desktop systems, collaboration tools, and productivity platforms such as Microsoft Teams. • Monitor, support, and help maintain Fortinet firewall environments while assisting with network-related issue resolution. • Use JIRA and Jira Service Desk to document incidents, track requests, and maintain clear support records. • Assist with endpoint security efforts by supporting Microsoft Defender and responding to device protection concerns. • Collaborate with the internal IT team and external support partners to ensure timely issue resolution and consistent service delivery. • Work onsite 3 to 4 days per week to provide direct assistance to employees and support day-to-day infrastructure needs.
2026-06-04T18:53:41Z

Help Desk Analyst

New York, NY
onsite
Temporary / Contract
31.66 - 36.66 USD / Hourly
We are looking for a Help Desk Analyst to provide high-touch, in-person technical support for employees and senior stakeholders in New York, New York. This Long-term Contract opportunity is ideal for someone who is confident supporting Windows-based environments, resolving day-to-day user issues, and delivering a strong service experience in an on-site setting. The role focuses on responsive troubleshooting, hands-on desktop support, and effective ticket management while maintaining a detail-oriented and customer-focused approach. Responsibilities: • Deliver on-site technical assistance for hardware, software, and workstation issues across a Windows environment. • Provide attentive executive-level support, ensuring timely resolution of issues with discretion and care. • Diagnose and resolve common desktop and end-user problems related to operating systems, peripherals, and productivity tools. • Manage incoming service requests, document work performed, and update ticket status accurately within the service desk system. • Set up, maintain, and support laptops, desktops, and related devices for office-based users. • Escalate complex incidents when needed and coordinate with broader IT teams to drive issues through to resolution. • Support day-to-day office technology operations to minimize disruption and maintain a reliable user experience.
2026-07-02T17:30:09Z

Learning Systems Administrator

Stamford, CT
onsite
Temporary / Contract
45.00 - 50.00 USD / Hourly
We are looking for a Learning Systems Administrator to support training operations, system oversight, and reporting accuracy for a Long-term Contract position based in Stamford, Connecticut. This role focuses on maintaining reliable learner data, strengthening governance controls, and ensuring employees receive timely access to required training. The ideal candidate brings a detail-oriented approach to compliance reporting, production support, and issue resolution across learning administration processes. Key ResponsibilitiesLMS Administration & System Stability (30%)<ul><li>Managed day-to-day LMS operations, ensuring system reliability and performance</li><li>Configured and maintained system settings including user roles, security access, workflows, and learning objects</li><li>Monitored system health and resolved performance or usability issues proactively</li><li>Managed system updates, releases, and regression testing to maintain business continuity</li><li>Maintained documentation of configurations, processes, and technical standards</li></ul>System Development & Optimization (30%)<ul><li>Designed and implemented scalable LMS solutions aligned with enterprise learning strategy</li><li>Led system enhancements to improve user experience and administrative efficiency</li><li>Evaluated new features and functionality and recommended adoption where appropriate</li><li>Partnered with HR, IT, and reporting teams to optimize integrations and data flows</li></ul>Governance & Process Management (20%)<ul><li>Established and maintained LMS governance frameworks, including:</li><li>Naming conventions</li><li>Metadata standards</li><li>Role-based access controls</li><li>Change management processes</li><li>Defined and documented operational procedures to ensure consistency and scalability</li><li>Ensured compliance with data privacy, regulatory, and audit requirements</li><li>Developed internal controls to maintain system integrity and reporting accuracy</li></ul>Operational Support (20%)<ul><li>Served as escalation point for complex LMS issues</li><li>Translated business needs into system-based solutions in partnership with learning stakeholders</li><li>Supported compliance reporting, audits, and certification tracking</li><li>Provided guidance and training on LMS functionality and best practices</li></ul>
2026-07-02T17:30:09Z

LOA Administrator Contract to Hire Role

Paramus, NJ
onsite
Temporary / Contract
30.00 - 31.29 USD / Hourly
We are looking for an LOA Administrator to support leave management activities for a long-term contract opportunity in Paramus, NJ. This position focuses on delivering accurate case administration, maintaining compliance with applicable policies and regulations, and coordinating effectively with employees, vendors, and internal teams. The ideal candidate brings strong documentation habits, sound judgment, and the ability to manage sensitive information with professionalism in a fast-paced environment. Responsibilities:• Administer leave of absence cases from intake through resolution while ensuring complete, timely, and accurate records.• Review supporting documentation, evaluate requests against company policies and legal guidelines, and escalate complex situations when needed.• Coordinate with payroll, HR, and external partners to address discrepancies, confirm coverage details, and support smooth case processing.• Maintain data accuracy within HRIS platforms, including Workday, and perform regular audits to uphold reporting integrity.• Communicate with employees regarding leave status, required paperwork, deadlines, and available program information in a clear and thorough manner.• Support compliance efforts by following standard operating procedures, protecting confidentiality, and documenting all actions thoroughly.• Assist with onboarding-related leave education and contribute to process improvements tied to implementation and program administration.
2026-07-02T17:30:09Z

Symitar Administrator

Wethersfield, CT
onsite
Permanent / Full Time
75000.00 - 100000.00 USD / Yearly
We are looking for an experienced ERP/CRM Configuration SME to oversee the performance, security, and continuous improvement of a core financial systems environment in Connecticut. This role works closely with technology teams and business partners across operations, lending, and finance to keep critical platforms reliable and aligned with organizational goals. The ideal candidate brings strong administrative expertise, sound knowledge of banking or credit union processes, and the ability to translate business needs into effective system solutions. Responsibilities:• Oversee daily administration and ongoing support for the Symitar platform to maintain stable and efficient system operations.• Configure user accounts, access levels, and security settings while upholding internal controls and compliance expectations.• Investigate application issues, resolve functional and technical problems, and coordinate with vendor support when escalation is required.• Plan and assist with software updates, patches, validation activities, and related documentation to ensure smooth system changes.• Collaborate with stakeholders to gather business requirements and recommend configuration changes that improve processes and user experience.• Produce reporting support, fulfill data-related requests, and contribute to automation efforts that streamline routine work.• Maintain operational procedures, governance records, and compliance documentation tied to the core banking environment.• Support connectivity and data exchange between Symitar and other financial systems to ensure dependable integrations.
2026-07-02T17:30:09Z