<p>We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Wilton, Connecticut. In this role, you will be responsible for managing and maintaining IT systems, ensuring optimal functionality, and delivering exceptional technical support. This position offers the opportunity to work with cutting-edge technologies and collaborate with diverse teams to implement effective solutions.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for Microsoft core business applications, ensuring seamless operation and resolving issues promptly.</p><p>• Manage and support virtual environments utilizing Microsoft Azure Cloud, Hyper-V, and VMware technologies.</p><p>• Plan, implement, and maintain Microsoft-related systems such as Windows Server, SharePoint, Office 365, Teams, and other tools.</p><p>• Develop and execute tailored system solutions aligned with client needs, fostering enhanced operational efficiency.</p><p>• Configure and maintain disaster recovery systems to safeguard critical data and ensure business continuity.</p><p>• Provide network-level technical services, including managing connectivity, routers, firewalls, and system security.</p><p>• Set up and support remote access solutions, leveraging technologies such as Remote Desktop Services.</p><p>• Administer server environments, including Active Directory and Group Policy configurations.</p><p>• Create comprehensive system documentation, offer consulting services, and conduct system reviews with actionable recommendations.</p><p>• Communicate effectively with clients to provide updates, address concerns, and manage changes or planned outages.</p>
We are looking for an IT & Business Systems Analyst to join our team in Oyster Bay, New York. In this role, you will play a key part in bridging technology and business needs by optimizing systems, improving workflows, and supporting IT operations. The ideal candidate will have a strong background in business analysis, system coordination, and technical problem-solving.<br><br>Responsibilities:<br>• Collaborate with stakeholders to identify, analyze, and document requirements for software projects and system enhancements.<br>• Manage and enhance the Kace ticketing system, focusing on workflow optimization and reporting.<br>• Assess and recommend technology solutions in collaboration with the IT Manager and external vendors.<br>• Coordinate system implementations, lead user training sessions, and create comprehensive documentation to support users.<br>• Partner with the Manufacturing Process Analyst to align IT strategies with operational workflows.<br>• Develop and maintain standardized IT processes, ensuring clear communication and efficient workflows across teams.<br>• Oversee the management and organization of SharePoint content and structure to improve usability.<br>• Identify opportunities for automation using Microsoft tools and third-party applications, and implement solutions.<br>• Work with external vendors to enhance website content management systems.<br>• Provide backup support for desktop and end-user IT-related issues to ensure seamless operations.
We are looking for an experienced IT Business Systems Analyst to join our team in Kings Park, New York. In this role, you will play a vital part in analyzing and optimizing data processes, designing impactful reports, and ensuring seamless integration across business systems. This position offers an exciting opportunity to contribute to data-driven decision-making and enhance operational efficiency.<br><br>Responsibilities:<br>• Develop and optimize SQL queries and stored procedures to support comprehensive data analysis and reporting.<br>• Design and implement interactive dashboards and visualizations using Power BI to provide actionable business insights.<br>• Create and manage reports with SQL Server Reporting Services (SSRS) to ensure timely and accurate data delivery.<br>• Lead migration projects by overseeing data extraction, transformation, and loading processes while maintaining data integrity.<br>• Collaborate with various teams to gather data requirements and ensure seamless integration between systems.<br>• Analyze current business systems and processes to identify opportunities for improvement and automation.<br>• Document technical specifications, data flows, and reporting requirements to facilitate clear communication with stakeholders.<br>• Conduct regular audits and validations to uphold high standards of data quality and accuracy.<br>• Implement data governance practices to maintain compliance and secure data accessibility.<br>• Troubleshoot system issues and data inconsistencies, providing efficient resolutions to stakeholders.
<p><strong>Payroll Administrator (PERMANENT / FULL TIME)</strong></p><p><strong>Location:</strong> Onsite – Full Time</p><p> <strong>Salary:</strong> Up to $75,000 annually (based on experience), bonus potential!</p><p><br></p><p>Seeking an experienced <strong>Payroll Administrator</strong> to join our client's team and take full ownership of the in-house payroll function. This is a full-time, onsite role ideal for a detail-oriented payroll professional who thrives in a high-volume environment.</p><p><br></p><p><strong>Day to day:</strong></p><ul><li>Own and manage the <strong>entire payroll process</strong> from start to finish</li><li>Process <strong>high-volume, in-house payroll</strong> accurately and on time</li><li>Handle payroll deductions, benefits, and <strong>wage garnishments</strong></li><li>Prepare and reconcile <strong>payroll reports</strong> and audits</li><li>Ensure compliance with federal, state, and local payroll regulations</li><li>Maintain employee payroll records and support internal payroll inquiries</li><li>Partner with HR and Finance as needed to ensure payroll accuracy</li></ul><p><strong>Qualifications</strong></p><ul><li><strong>5+ years of experience</strong> processing high-volume payroll</li><li>Strong proficiency in <strong>Excel</strong> (reporting, data analysis, reconciliations)</li><li>Hands-on experience with <strong>payroll software systems</strong></li><li>Exceptional attention to detail and organizational skills</li><li>Ability to work independently and meet strict deadlines</li></ul><p><strong>Benefits:</strong></p><ul><li><strong>Excellent benefits package</strong></li><li>Generous <strong>PTO</strong></li></ul><p><br></p><p>Please apply today to Daniele.Zavarella@roberthalf com!</p>
We are looking for a skilled Network Administrator to join our team in New York, New York. This long-term contract position is ideal for an experienced, detail-oriented candidate with a strong background in managing and maintaining network infrastructure, hardware, and software. The role requires a proactive individual who can ensure seamless connectivity and system performance while addressing technical challenges efficiently.<br><br>Responsibilities:<br>• Manage and maintain the organization's network infrastructure, including hardware, software, and devices.<br>• Configure and troubleshoot Mac computers, Apple devices, and other computer hardware.<br>• Implement and oversee configuration management processes to ensure optimal system operation.<br>• Utilize MDM technologies and tools such as Jamf Pro to streamline device management.<br>• Administer user access and security protocols using Okta and other authentication systems.<br>• Collaborate with teams to set up and maintain audio-visual equipment for meetings and presentations.<br>• Provide technical support and resolve issues related to Rippling software and other enterprise applications.<br>• Monitor network performance and ensure timely upgrades to maintain system efficiency.<br>• Develop and document procedures for network administration and device management.<br>• Stay updated on emerging technologies to recommend improvements and solutions.
<p>We are looking for a detail-oriented Account Administrator to join our client's team in New York, New York. In this role, you will play a pivotal part in managing inventory processes, supporting account-related tasks, and ensuring operational efficiency. This position is ideal for someone with a strong administrative background and a passion for organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee inventory tracking systems to ensure accurate asset management and reporting.</p><p>• Perform annual physical inventories and reconcile discrepancies to maintain accurate records.</p><p>• Manage account-related administrative tasks, including data entry and documentation.</p><p>• Collaborate with assembly line teams to ensure proper inventory allocation and usage.</p><p>• Coordinate with various departments to streamline inventory processes and improve efficiency.</p><p>• Generate detailed reports on inventory levels and account statuses for management review.</p><p>• Assist in the preparation and execution of annual inventory audits.</p><p>• Monitor asset inventory levels and recommend adjustments to prevent shortages or overstock.</p><p>• Provide administrative support to sales representatives and other team members as needed.</p><p><br></p><p>If this person is you, please apply to victoria.iacoviello@roberthalf</p>
<p>Job Summary:</p><p><br></p><p>We are seeking a skilled and motivated System Engineer to join our team in New York City. As a System Engineer, you will be responsible for maintaining and optimizing our IT infrastructure, ensuring the smooth operation of our systems, and providing technical support to end-users. The ideal candidate should have 5+ years of experience in system administration, with a strong focus on Azure, Windows, Active Directory, VMware, Barracuda Backups Appliance, SAN Nimble storage, and MFT/SFTP technologies.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>Manage and maintain the company's IT infrastructure, including servers, storage systems, network devices, and related components.</p><p>Monitor and troubleshoot system performance, ensuring high availability and reliability of all systems.</p><p>Configure and administer Azure cloud services, including virtual machines, storage, networking, and security.</p><p>Oversee the Windows server environment, including installation, configuration, and maintenance of servers and services.</p><p>Manage Active Directory, including user accounts, group policies, security permissions, and domain services.</p><p>Perform virtualization tasks using VMware, including server provisioning, virtual machine management, and troubleshooting.</p><p>Administer and monitor Barracuda Backups Appliance for data backup and recovery operations.</p><p>Maintain and support SAN Nimble storage systems, ensuring optimal performance and availability.</p><p>Collaborate with cross-functional teams to implement and maintain secure file transfer protocols (MFT) and secure file transfer protocol (SFTP) solutions.</p><p>Perform system upgrades, patches, and security updates in accordance with industry best practices.</p><p>Provide technical support to end-users, resolving issues related to hardware, software, and network connectivity.</p><p>Create and maintain documentation related to system configurations, procedures, and troubleshooting guides.</p><p><br></p><p><br></p><p><br></p>
<p>Key Responsibilities</p><p>· Design and maintain dashboards, granular reports that support decision-making and operational performance.</p><p>· Perform specific analyses to answer business questions as needed.</p><p>· Identify what needs tracking and measuring across the funnel, including gaps in data and inconsistencies.</p><p>· Perform extraction, transformation and loading (ETL) of data from multiple systems and databases to compile and analyze.</p><p>· Ensure data definitions and calculations are consistent and accurate across systems.</p><p>· Automate reporting tasks to produce daily and weekly reports.</p><p>· Partner with stakeholders across Field team, Operations, and FP& A to identify and track metrics, and KPIs.</p><p>· Provide insights to improve conversion rates at every funnel milestone.</p><p>· Ensures data quality, data accuracy, and troubleshoot discrepancies.</p><p><br></p>
<p>We are looking for a skilled Payroll Administrator / Payroll Supervisor to join a growing and dynamic Long Island company. This role involves managing the weekly payroll for over 100 employees, including union and certified payroll processes. If you are hands-on in handling full-cycle payroll and are ready to contribute to a growing organization, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process weekly payroll for a workforce of over 100 employees, ensuring accuracy and compliance.</p><p>• Handle union payroll procedures, including adherence to specific regulations, requirements and reporting.</p><p>• Manage certified payroll reporting and maintain documentation for prevailing wage projects.</p><p>• Ensure compliance with all federal, state, and local payroll regulations.</p><p>• Collaborate with internal teams to address payroll-related inquiries and resolve discrepancies.</p><p>• Maintain detailed and organized payroll records for auditing and reporting purposes.</p><p>• Monitor and implement changes to payroll policies and procedures as needed.</p><p>• Prepare and submit payroll reports in a timely manner.</p><p>• Provide guidance on payroll matters to employees and management.</p><p>• Utilize inhouse payroll software to streamline and optimize payroll processes.</p>
We are looking for an experienced Operations/Fund Accountant to join our team in New York, New York. This is a contract position with the potential for a long-term opportunity, offering the chance to contribute to both operational and accounting functions within a dynamic financial environment. The ideal candidate will have a strong background in fund management and accounting processes, bringing expertise to ensure accurate financial reporting and seamless workflow execution.<br><br>Responsibilities:<br>• Upload daily capital flows and investment transactions, including purchases, sales, income distributions, pricing of positions, and operating expenses, into the Advent Axys portfolio management system.<br>• Oversee securities settlement processes and act as the liaison between portfolio managers to manage non-mandatory corporate actions.<br>• Reconcile cash, positions, and transactions with custodians, prime brokers, administrators, and the Advent Axys system.<br>• Prepare daily reconciliations between Axys and the administrator, validating reconciling items and resolving errors as needed.<br>• Assist in compiling supporting schedules for semi-annual and annual mutual fund financial statements and regulatory filings.<br>• Generate management fee invoices for separately managed accounts, ensuring accuracy and compliance.<br>• Monitor and address discrepancies in financial data to maintain consistency and reliability in reporting.<br>• Collaborate with relevant stakeholders to streamline fund accounting operations and improve efficiency.
We are looking for a meticulous and detail-oriented Billing Analyst to join our team in New York, New York. In this long-term contract role, you will play a vital part in ensuring accurate and timely invoicing, maintaining billing records, and resolving discrepancies. The ideal candidate will bring strong analytical skills, proficiency in billing systems, and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Prepare and process invoices and credit memos accurately and in a timely manner.<br>• Input billing data into the system while ensuring compliance with organizational standards.<br>• Address customer inquiries promptly and manage requests efficiently.<br>• Verify data accuracy between source systems and the billing platform to prevent errors.<br>• Organize and maintain billing statements and payment details received from external sources.<br>• Investigate customer disputes and variances related to pricing or service generation.<br>• Collaborate with the accounting team to share updates on pending issues or investigations.<br>• Support the Revenue Manager and Director of Revenue Accounting with ad-hoc tasks as needed.<br>• Ensure adherence to internal controls and organizational billing requirements.
<p><strong>Bid and Contract Administrator (Construction) – Shelton, CT</strong></p><p>Join a growing construction team as our next Bid Administrator! This key role supports estimating and project management teams, handling bid set-up, contract administration, and communication with clients.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Set up new bids, organize documents, and maintain bid status.</li><li>Analyze bid documents and input data into management software.</li><li>Coordinate bid reviews, ensure on-time submissions, and confirm delivery.</li><li>Maintain bid schedules, reminders, and follow up on bid results.</li><li>Support contract administration in partnership with finance and estimating.</li></ul><p><strong>Requirements:</strong></p><ul><li>Experience with bid and contractor administration in a relative environment</li><li>Highly organized, detail-oriented, and strong sense of urgency.</li><li>Excellent communication and time management skills.</li><li>Construction or related industry experience preferred.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Competitive salary based on experience level! </li><li>Growth opportunities, excellent benefits, and a strong family-feel culture.</li><li>Most of our staff have enjoyed long tenure with our company.</li></ul><p> </p><p>To be considered, apply today or email your resume to <strong>Kelsey.Ryan@roberthalf(.com)</strong></p>
We are looking for a Finance Systems Manager to oversee and optimize financial systems and processes within our organization. This role involves ensuring the accuracy and reliability of financial systems, collaborating with cross-functional teams, and driving improvements in system performance and reporting. The ideal candidate will have a strong background in finance systems management, process design, and stakeholder collaboration.<br><br>Responsibilities:<br>• Lead the design and implementation of finance process improvements, including mapping, monitoring, and optimization.<br>• Identify opportunities for enhancing financial systems and recommend best practices to support organizational goals.<br>• Manage end-to-end finance processes and applications, ensuring seamless operation and integration.<br>• Develop and maintain comprehensive documentation of finance solutions and workflows.<br>• Coordinate with IT and data teams to prioritize critical business projects and system enhancements.<br>• Ensure the accuracy of master data within finance applications to support reliable reporting.<br>• Oversee system integrations for financial applications, addressing issues and ensuring functionality.<br>• Support the accounting team in resolving system-related challenges during monthly and annual close processes.<br>• Act as the administrator for all finance systems, ensuring optimal performance and user adoption.<br>• Monitor system performance, data integrity, and process efficiency while driving continuous improvement initiatives.
We are looking for a skilled IT Infrastructure Specialist to join our dynamic team in New York, New York. This role requires a proactive and analytical individual who excels at problem-solving and delivering effective technological solutions. The successful candidate will play a key role in maintaining and enhancing IT systems, while providing hands-on support and fostering collaboration across the organization.<br><br>Responsibilities:<br>• Oversee and maintain network infrastructure, including Wi-Fi systems, to ensure optimal performance and security.<br>• Support server operations, disaster recovery planning, and implement cybersecurity measures.<br>• Manage user access controls and enforce security policies to protect organizational systems.<br>• Research emerging technologies and recommend solutions to improve IT efficiency.<br>• Maintain detailed documentation of system configurations, processes, and troubleshooting procedures.<br>• Act as the primary contact for third-party IT consultants, ensuring effective communication and collaboration.<br>• Establish and manage relationships with IT vendors to ensure reliable service delivery.<br>• Provide comprehensive technical support and guidance to all staff members.<br>• Contribute to network-related projects, including upgrades, implementations, and system decommissioning.<br>• Ensure compliance with cybersecurity best practices, including endpoint protection and identity management.
Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
<p><strong>Job Title: </strong>Senior Cost Analyst</p><p><strong>Location:</strong> Southington, CT</p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013213047</p><p><br></p><p>This is a great opportunity to join a well-run manufacturing finance team where processes are streamlined, leadership is supportive, and work/life balance is genuinely respected. You’ll partner closely with operations and leadership while playing a key role in cost analysis, profitability, and decision support.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Own and analyze <strong>manufacturing cost accounting</strong>, including standard vs. actuals and variance analysis</li><li>Prepare <strong>profit center P& Ls</strong>, product mix analysis, and margin reporting</li><li>Support <strong>month-end close</strong> with journal entries and ad-hoc financial analysis</li><li>Provide detailed costing and financial insight for <strong>new product development and investment decisions</strong></li><li><strong>Lead the annual standard cost roll</strong>, ensuring accurate allocation across products</li><li>Partner with leadership on <strong>pricing strategy, efficiency improvements, and benchmarking</strong></li><li><strong>Support manufacturing operations across inventory, purchasing, and physical inventory</strong></li><li><strong>Collaborate with corporate finance and help adapt or enhance cost accounting systems</strong></li></ul><p><strong>Why This Role Stands Out</strong></p><ul><li>Down-to-earth <strong>Controller and VP of Finance</strong> with a true team-first mindset</li><li>Tight-knit, collaborative finance group where everyone pitches in</li><li><strong>Excellent work/life balance</strong> with generous PTO and a <strong>company shutdown between Christmas & New Year’s</strong></li><li>Extremely <strong>organized and standardized processes</strong> </li><li><strong>Strong internal promotion track</strong> (recent analyst promoted to Senior just after one year)</li><li>High visibility role with frequent exposure to the <strong>GM and business leaders</strong></li></ul><p><strong>Requirements</strong></p><ul><li>3–5+ years of experience in cost accounting, accounting, finance, or analysis within manufacturing</li><li>Candidates from public accounting with manufacturing exposure are welcome</li><li>Strong ERP experience and solid Microsoft Excel skills</li><li>Someone hands-on, analytical, and eager to grow with the business</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013213047.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
<p>We are seeking a skilled Benefits Analyst to join our team on a contract basis in New York, New York. This individual should be detail-oriented, experienced in benefits administration, and proactive in problem-solving. In this position, you will play a key role in managing employee benefits inquiries and ensuring smooth communication with external agencies.</p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Address employee inquiries related to leave of absence policies and benefits, including health, welfare, commuter programs, pay cycles, and eligibility requirements.</li><li>Manage medical plan details and organizational terms, utilizing public benefits platforms.</li><li>Maintain effective communication with external agencies in high-pressure situations.</li><li>Support the coordination and administration of employee benefits programs, ensuring accuracy and compliance.</li><li>Provide exceptional customer service and build positive relationships with employees and stakeholders.</li><li>Handle sensitive benefits-related matters with professionalism and discretion.</li><li>Collaborate with team members to resolve complex benefits issues promptly.</li><li>Ensure compliance with laws and regulations related to employee benefits.</li><li>Stay current on benefits trends and industry standards.</li><li>Participate in trainings to stay informed about updates to organizational policies and benefits offerings.</li></ul><p><br></p>
We are looking for a skilled Accounts Receivable Analyst to join our team in New York, New York. This is a contract position, offering the opportunity to transition into a long-term role based on performance. The ideal candidate will bring expertise in managing accounts receivable processes and demonstrate strong attention to detail in handling financial transactions.<br><br>Responsibilities:<br>• Manage all aspects of accounts receivable, including invoicing, collections, and reconciling payments.<br>• Oversee commercial collections to ensure timely receipt of outstanding balances.<br>• Process and apply cash payments accurately to customer accounts.<br>• Handle billing functions and ensure invoices are prepared and distributed promptly.<br>• Monitor daily cash activity and provide detailed reporting to relevant stakeholders.<br>• Collaborate with team members to resolve discrepancies and improve account accuracy.<br>• Ensure compliance with financial policies and procedures related to accounts receivable.<br>• Analyze account data and prepare reports to support financial decision-making.<br>• Maintain accurate records of transactions and regularly update the accounts receivable ledger.
We are in search of a Data Reporting Analyst in the legal industry, located in New York. The role involves handling and analyzing data, identifying trends, and supporting legal strategies and decision-making. The successful candidate will be expected to collaborate with various stakeholders, ensure data accuracy, and adapt to changing priorities.<br><br>Responsibilities:<br><br>• Handle and analyze medium to large datasets, extracting valuable insights to support legal strategies and decisions.<br>• Collaborate with various stakeholders to gather requirements, ensuring the maintenance of data accuracy.<br>• Develop and implement data systems and models, aiding in the identification and tracking of legal trends.<br>• Uphold compliance with data privacy and legal regulations, ensuring all data handling aligns with these standards.<br>• Regularly provide reports, ensuring the maintenance of data integrity.<br>• Adapt to changing priorities as required, demonstrating flexibility and the ability to manage multiple tasks.<br>• Utilize Apache Spark, Atlassian Jira, BusinessObjects Technologies, Erwin Data, and Gap Analysis tools effectively.<br>• Implement AB Testing, Agile Scrum, Analytics, Business Intelligence (BI), and Business Requirement Document skills in daily operations.
<p>Our team is seeking a motivated Import Specialist for a temp-to-hire opportunity with a reputable company located in Uniondale, NY. In this role, you will support import operations, ensure compliance with customs regulations, and provide excellent communication with vendors and internal teams. This is an excellent chance to build your career in international logistics while working with industry professionals.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate and track import shipments to ensure timely delivery</li><li>Prepare and review import documentation (invoices, bills of lading, packing lists, etc.)</li><li>Communicate with customs brokers, freight forwarders, and vendors to resolve shipment issues</li><li>Ensure compliance with U.S. customs laws and import regulations</li><li>Manage database entries and maintain accurate records for all import transactions</li><li>Assist with tariff classifications, duty calculations, and audits</li><li>Collaborate with internal teams to support business needs</li></ul><p><br></p>
We are looking for a skilled Infrastructure & Cloud Engineer to oversee the design and management of our organization's cloud and IT systems. This role is essential in ensuring the scalability, security, and efficiency of both cloud-based and on-premises environments. The ideal candidate will bring extensive knowledge of Microsoft technologies, including Azure and Microsoft 365, with a focus on supporting a mission-driven organization.<br><br>Responsibilities:<br>• Design and manage Azure cloud environments to ensure scalability and security.<br>• Administer and optimize Microsoft 365 tools, including Office 365, Intune, Entra ID, and Endpoint Protection.<br>• Plan and execute migrations between on-premises systems and cloud platforms with minimal disruption.<br>• Configure and maintain Windows Server environments while adhering to security best practices.<br>• Implement and enforce device management and endpoint protection policies.<br>• Develop automated workflows using tools such as Power Automate to enhance efficiency.<br>• Collaborate with internal teams to identify technology needs and deliver tailored solutions.<br>• Provide training and support to staff on IT infrastructure and cloud technologies.<br>• Document system configurations and processes to ensure compliance with policies and regulations.<br>• Monitor and improve system performance and reliability across all platforms.
<p>We are looking for an experienced Senior Deskop/Server Administrator to join our team in New Haven County, Connecticut. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations and resolve user issues effectively. This position requires a proactive and detail-oriented individual with a strong background in IT systems and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support to users, addressing issues with hardware, software, and network connectivity.</p><p>• Manage and maintain Active Directory, including user account setups and permission changes.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 11 and other operating systems.</p><p>• Respond promptly to service desk tickets, ensuring timely resolution and accurate documentation.</p><p>• Assist in configuring and deploying new hardware and software systems.</p><p>• Conduct Windows server maintenance, administration, and troubleshooting.</p><p>• Monitor system performance and identify areas for improvement.</p><p>• Collaborate with other IT team members to implement solutions and improve processes.</p><p>• Educate users on best practices and preventative measures for common IT issues.</p><p>• Maintain detailed records of technical incidents and resolutions.</p><p>• Uphold company standards for customer service and technical support quality.</p>
We are looking for a skilled Help Desk Analyst to provide exceptional technical support and ensure smooth IT operations for our team. This role involves addressing hardware and software issues, maintaining system functionality, and supporting staff with technology-related needs. The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving skills, and has a proactive approach to customer support.<br><br>Responsibilities:<br>• Deliver comprehensive technical support for Windows PCs, Microsoft Office applications, Zoom, Slack, and secure file transfer systems.<br>• Ensure seamless functionality during scheduled meetings by proactively managing room technology and resolving interruptions.<br>• Diagnose and resolve a range of IT issues, including hardware failures, software errors, connectivity challenges, and access problems.<br>• Track and manage IT support requests using a ticketing system, escalating complex issues when necessary.<br>• Assist with system installations, upgrades, and updates while contributing to IT-related projects.<br>• Uphold security protocols and compliance standards when handling sensitive files and confidential information.<br>• Provide training and guidance to employees on commonly used IT tools and applications.<br>• Collaborate with remote IT teams to support cross-office initiatives and system-wide projects.
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this role, you will provide technical support to ensure seamless operation of computer systems and networks for employees and teams. Your expertise will help resolve technical issues, maintain hardware and software functionality, and optimize user experiences.<br><br>Responsibilities:<br>• Provide technical assistance for Windows and Mac OS platforms, ensuring smooth operation and troubleshooting system issues.<br>• Manage user accounts in Active Directory and Azure AD, overseeing access control and permissions.<br>• Resolve hardware and software problems, including desktop imaging and computer reboots.<br>• Troubleshoot network connectivity issues across LAN/WAN environments.<br>• Utilize ServiceNow or similar ticketing systems to track and resolve IT support requests.<br>• Assist with setup and management of conference rooms, including video and audio equipment.<br>• Support Office 365 applications, ensuring their functionality and integration.<br>• Collaborate with teams to diagnose and resolve issues with routers and switches.<br>• Maintain and update desktop hardware to meet organizational standards.<br>• Provide guidance and training to users on system functionalities and best practices.
We are looking for a dedicated Help Desk Analyst to join our team in New York, New York. In this long-term contract position, you will play a pivotal role in providing technical support and resolving system-related issues for end-users. This is an excellent opportunity for individuals with strong troubleshooting skills and a passion for ensuring smooth IT operations.<br><br>Responsibilities:<br>• Provide timely and effective technical support to resolve hardware, software, and system issues.<br>• Manage and maintain Active Directory accounts, ensuring proper access and security settings.<br>• Troubleshoot and resolve problems related to Microsoft Windows 10 and other operating systems.<br>• Respond to service desk tickets promptly, documenting resolutions and escalating issues when necessary.<br>• Assist end-users with basic troubleshooting and provide guidance on system usage.<br>• Collaborate with IT teams to identify recurring issues and implement solutions.<br>• Maintain accurate records of technical support activities and updates.<br>• Ensure compliance with company policies and procedures while addressing IT-related concerns.<br>• Test and deploy software updates and patches as needed.<br>• Deliver exceptional customer service to enhance user satisfaction and productivity.
