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8 results for Medical Customer Service Specialist in Danbury, CT

Medical Billing Specialist

Garden City, NY
onsite
Temporary / Contract
27 - 30 USD / Hourly
We are seeking a Medical Accounts Receivable Specialist to support revenue cycle operations for a healthcare organization in Westbury, New York. This contract opportunity with permanent potential is ideal for someone who can manage outstanding balances, apply payments accurately, and follow through on commercial insurance collections in a fast-paced setting. The position plays an important role in maintaining cash flow, resolving billing issues, and reducing aged receivables through consistent follow-up and detailed account review. Key Duties:• Review and manage medical accounts receivable balances to identify unpaid claims and prioritize follow-up activities.• Post and reconcile incoming payments with accuracy, ensuring cash applications are reflected correctly in patient and payer accounts.• Communicate with commercial insurance carriers to research claim status, secure payment, and address outstanding reimbursement issues.• Investigate denied or underpaid claims, determine root causes, and take corrective action to support timely resolution.• Prepare and submit billing corrections when needed to improve claim acceptance and accelerate payment turnaround.• Monitor aging reports and work assigned account inventories to reduce past-due balances and support collection goals.• Maintain complete and organized documentation of collection efforts, account updates, and payer communications.• Collaborate with internal billing and revenue cycle teams to resolve discrepancies that affect account payment or claim processing.
2026-07-10T00:00:00Z

Patient Registration Specialist

Trumbull, CT
onsite
Temporary / Contract
18 - 21 USD / Hourly
Position OverviewA leading healthcare organization in Trumbull, CT is seeking a compassionate and detail-oriented Patient Registration Specialist to join its team on a contract-to-hire basis. This position serves as the first point of contact for patients and plays a critical role in ensuring a positive patient experience through accurate registration, insurance verification, appointment scheduling, and administrative support.The ideal candidate will have strong customer service skills, experience working in a healthcare setting, and the ability to manage multiple priorities in a fast-paced environment.Responsibilities<ul><li>Greet and register patients in a professional and courteous manner.</li><li>Collect, verify, and update patient demographic and insurance information.</li><li>Verify insurance eligibility, coverage, authorizations, and referrals as required.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Explain registration forms, consent documents, and patient policies.</li><li>Process patient check-ins and check-outs efficiently.</li><li>Collect copayments, deductibles, and outstanding balances when applicable.</li><li>Maintain accurate patient records within the electronic medical record (EMR) system.</li><li>Respond to patient inquiries regarding appointments, insurance coverage, and general office procedures.</li><li>Ensure compliance with HIPAA and organizational privacy standards.</li><li>Coordinate with clinical and administrative staff to ensure smooth patient flow.</li><li>Handle incoming phone calls and provide exceptional customer service.</li><li>Assist with administrative projects and other duties as assigned.</li></ul>
2026-07-09T00:00:00Z

Customer Service Representative

Higganum, CT
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a Customer Service Representative to support our client in the Haddam, Connecticut area through a Contract position focused on responsive, detail-oriented service. In this role, you will handle inbound inquiries, assist with order-related requests, and provide clear product and service information to help resolve issues efficiently. The ideal candidate is attentive, courteous, and committed to creating positive customer experiences while building trust with every interaction. Responsibilities:• Respond to incoming customer calls and inquiries with a service-focused approach.• Enter and update customer orders accurately while confirming details and resolving discrepancies.• Provide clear information about products, services, and account-related questions to support customer needs.• Investigate customer concerns and work toward timely, effective solutions for routine issues.• Document interactions and maintain accurate records of requests, updates, and follow-up actions.• Manage both inbound and outbound communication as needed to address questions and complete service requests.• Escalate more complex concerns to the appropriate team when additional support is required.
2026-07-10T00:00:00Z

Customer Service Representative

Jackson Heights, NY
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are looking for a Customer Service Representative to support airport guest assistance operations for a Contract position based in Queens, New York. In this role, you will help create a smooth and welcoming experience for travelers and event attendees by providing responsive, detail-oriented service at designated airport locations. This opportunity is ideal for someone who communicates clearly, stays organized in fast-paced environments, and is comfortable assisting guests throughout scheduled daily coverage periods. Responsibilities: • Welcome arriving guests at assigned airport meeting points and provide clear guidance for next steps in their travel or event experience. • Deliver friendly, detail-oriented customer support by answering questions, resolving routine concerns, and directing individuals to the appropriate contacts when needed. • Manage high-volume interactions efficiently while maintaining accuracy and a positive service attitude in busy airport settings. • Handle inbound and outbound communication related to guest coordination, schedule updates, and service support as needed. • Record and relay important attendee information to ensure seamless handoffs between airport support staff and event teams. • Assist with order or service-related data entry and maintain organized, up-to-date records of customer interactions. • Follow coverage schedules and assignment instructions for support at designated airport locations, including LaGuardia Airport and John F. Kennedy International Airport. • Escalate urgent service issues promptly and support operational adjustments when traveler needs or schedules change.
2026-07-17T00:00:00Z

Customer Service Representative

New Haven, CT
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are seeking a compassionate and detail-oriented Customer Service Representative to support seniors, caregivers, and community members by providing information, coordinating services, and resolving inquiries. This role is ideal for someone who is empathetic, highly organized, and committed to delivering excellent customer support. Based on general knowledge. Key Responsibilities Handle inbound calls and inquiries from seniors, caregivers, and community members regarding services, programs, and eligibility requirements. Based on general knowledge. Coordinate services by connecting callers with resources such as transportation, meal programs, healthcare support, and benefits. Based on general knowledge. Perform data entry and case tracking, including logging interactions, updating client records, and documenting service requests in the system. Based on general knowledge. Resolve customer concerns by following up on requests and escalating more complex issues as needed. Based on general knowledge. Provide administrative support, including scheduling appointments and assessments. Based on general knowledge. Assist with intake processes for new clients. Based on general knowledge. Manage emails and general office communications. Based on general knowledge. Qualifications Previous service coordination experience required. Based on general knowledge. Strong customer service skills with the ability to handle inquiries professionally and efficiently. Based on general knowledge. Proficiency in Microsoft Office Suite required. Based on general knowledge. Experience with data entry, documentation, and maintaining accurate records. Based on general knowledge. Top Soft Skills Empathetic and patient approach when assisting others. Based on general knowledge. Clear and detail oriented communication skills, both verbal and written. Based on general knowledge. Strong multitasking and organizational abilities in a fast-paced environment. Based on general knowledge.
2026-07-01T00:00:00Z

Customer Service Representative

Collinsville, CT
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our client in the Canton, Connecticut is seeking a Customer Service Representative for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.Key Responsibilities:<ul><li>Provide prompt, professional support to customers via phone, email, and other communication channels</li><li>Respond to inquiries related to orders, products, account information, and service issues</li><li>Resolve customer concerns efficiently while maintaining a high level of customer satisfaction</li><li>Enter and update customer information accurately in internal systems</li><li>Process orders, track shipments, and coordinate with internal departments as needed</li><li>Maintain detailed records of customer interactions and follow-up activities</li><li>Support general administrative and customer service functions as assigned</li></ul>
2026-07-07T00:00:00Z

Customer Experience Representative

Bethel, CT
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Experience Representative to join a collaborative team in Connecticut. This contract-to-permanent opportunity is ideal for someone who enjoys supporting customers, assisting sales efforts, and managing a variety of service-related tasks in a fast-moving environment. In this role, you will help strengthen customer relationships while contributing to order coordination, product support, and day-to-day operational coverage. Responsibilities: • Engage customers and retail partners through proactive outbound outreach to support sales activity and build ongoing business relationships. • Prepare pricing information and product quotes while responding to inquiries with accurate and timely follow-up. • Receive customer orders, enter order details into the system, and coordinate processing to support on-time shipment. • Monitor open orders and communicate updates to customers regarding progress, timing, and any follow-up needs. • Provide product guidance and technical assistance to help customers make informed purchasing decisions. • Manage return requests and help resolve service issues in a thorough and customer-focused manner. • Step in to support order entry coverage when needed to maintain workflow continuity across the team. • Assist with customer engagement initiatives, including promotional events, trade shows, and new product launch activities.
2026-07-14T00:00:00Z

Patient Care Coordinator

Uniondale, NY
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Patient Care Coordinator to support clinical order follow-up and care documentation workflows for a healthcare organization. This contract position with the potential to become permanent is ideal for someone who is highly organized, communicates effectively with medical offices, and can keep physician orders moving through the review and signature process without delays. The person in this role will help maintain regulatory readiness, monitor compliance performance, and partner with internal care teams to ensure patient-related documentation is accurate, complete, and properly returned. Responsibilities:• Coordinate the timely distribution of plans of treatment, interim orders, and related care documents to physicians or other authorized practitioners for review and signature.• Build strong working relationships with provider office staff to improve communication and speed up the return of signed orders and care updates.• Oversee day-to-day order management activities and refine workflows to promote accuracy, consistency, and efficiency.• Monitor compliance metrics tied to physician orders and documentation requirements, and share updates with departmental leadership as needed.• Identify delays, missing signatures, or documentation concerns and escalate unresolved issues to the appropriate team members and leaders.• Track changes to care orders and promptly notify the clinical team when review or follow-up is required.• Support audit and survey preparation by supplying documentation and participating in review activities when requested.• Attend department meetings and contribute updates related to order processing, compliance status, and operational improvement.• Prepare reports, spreadsheets, and visual summaries that show order workflow activity, outstanding items, and progress trends.• Perform additional coordination and administrative support duties as assigned to meet team and patient care needs.
2026-07-17T00:00:00Z