<p>We are looking for a dedicated Customer Service Specialist to join our team in Bergen County, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play an integral part in ensuring smooth operations and maintaining high levels of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately, including entering insurance information and recommending suitable products.</p><p>• Coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment.</p><p>• Maintain detailed and organized documentation, including patient records and related files.</p><p>• Address customer concerns and troubleshoot issues, escalating complex problems as necessary.</p><p>• Perform general administrative tasks and provide clerical support to the team.</p><p>• Apply knowledge of healthcare processes and terminology to address customer needs effectively.</p><p>• Ensure consistent and attentive communication with customers via phone, email, and other channels.</p><p>• Collaborate with cross-functional teams to improve customer service procedures and workflows.</p><p>• Stay updated on company systems and tools to deliver accurate and timely assistance.</p>
We are looking for a dedicated and detail-oriented Patient Access Specialist to join our healthcare team in New Haven, Connecticut. In this role, you will play a vital part in ensuring seamless patient registration, scheduling, and insurance verification processes within a fast-paced environment. This is a long-term contract position that requires strong customer service skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Facilitate patient check-in and check-out processes, ensuring accurate collection and documentation of demographic and insurance information.<br>• Schedule patient appointments promptly while coordinating with clinical staff to meet facility and patient needs.<br>• Verify insurance eligibility and obtain necessary authorizations to ensure proper reimbursement for services.<br>• Provide exceptional customer service by addressing patient inquiries and assisting individuals with special needs, such as language barriers or disabilities.<br>• Maintain compliance with healthcare regulations, managed care requirements, and organizational policies.<br>• Use multiple applications to document visit information and update patient accounts efficiently.<br>• Collaborate with the clinical team to fill open appointment slots and manage waitlists effectively.<br>• Adhere to Red Flag procedures to ensure patient safety during the registration process.<br>• Perform ad hoc tasks related to financial discrepancies and reconciliation as needed.<br>• Troubleshoot scheduling or system issues to maintain smooth operation.
<p>Robert Half is seeking a detail-oriented and customer-focused <strong>Patient Registration Specialist</strong> to join our healthcare client’s team. If you have strong organizational skills, thrive in a fast-paced environment, and enjoy providing top-notch customer service, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Front Desk Coordination:</strong> Serve as the first point of contact for patients, ensuring smooth front desk operations.</li><li><strong>Phone Support:</strong> Answer phone inquiries professionally, directing calls appropriately while maintaining proper records.</li><li><strong>Patient Check-in/Check-out:</strong> Facilitate seamless patient intake and discharge processes, verifying necessary documentation.</li><li><strong>Appointment Scheduling:</strong> Efficiently manage appointment calendars, ensuring timely scheduling and rescheduling when necessary.</li><li><strong>Patient Care:</strong> Promote a welcoming and supportive experience for patients, addressing questions and concerns empathetically.</li><li><strong>Customer Service:</strong> Deliver exemplary service by promptly addressing patient inquiries and maintaining a positive demeanor.</li></ul><p><strong>Qualifications and Skills:</strong></p><ul><li>Previous experience in a healthcare or administrative setting is strongly preferred.</li><li>Exceptional organizational and multitasking abilities.</li><li>Strong communication and interpersonal skills to ensure patient satisfaction.</li><li>Familiarity with patient management systems is a plus.</li><li>High level of professionalism and the ability to maintain confidentiality.</li><li>Availability for flexible hours depending on clinic operations.</li></ul><p><br></p>
We are looking for a dedicated Patient Access Facilitator to join our team in Milford, Connecticut. This Contract position involves ensuring smooth patient registration processes, maintaining accurate demographic and financial records, and providing a seamless scheduling experience. The ideal candidate will excel in a fast-paced environment, demonstrating exceptional organizational skills and attention to detail.<br><br>Responsibilities:<br>• Handle patient registration tasks, including collecting and updating demographic and insurance information.<br>• Assist walk-in patients with scheduling appointments and updating records promptly and efficiently.<br>• Coordinate special arrangements for patients with unique needs, such as non-English speakers or those requiring additional assistance.<br>• Obtain necessary signatures and authorizations while documenting account information accurately.<br>• Ensure all registration requirements are met by completing department-specific checklists.<br>• Schedule patient appointments accurately, collaborating with clinical staff to align schedules with patient needs.<br>• Maintain and update visit details in scheduling systems, including appointment notes and waitlist management.<br>• Verify insurance eligibility and benefits using online systems and third-party resources.<br>• Protect patient confidentiality while ensuring proper financial records and reimbursement processes.<br>• Act as a representative of the hospital, safeguarding its financial well-being and delivering exceptional customer service.
We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
We are looking for a detail-oriented individual to join our team as a Patient Registration specialist on a contract basis. This role is based in New Haven, Connecticut, and offers an opportunity to work in both psychiatry and ambulatory departments. The ideal candidate will play a critical role in providing excellent patient-facing services while ensuring accurate administrative support.<br><br>Responsibilities:<br>• Greet and assist patients during their registration process, ensuring a welcoming experience.<br>• Schedule patient appointments and coordinate with healthcare departments to maintain efficient workflows.<br>• Verify medical insurance details and ensure accurate documentation for billing purposes.<br>• Utilize Epic software for patient scheduling and record management.<br>• Provide support to both psychiatry and ambulatory departments, adapting to daily operational needs.<br>• Address patient inquiries and resolve concerns professionally and promptly.<br>• Maintain confidentiality and comply with healthcare regulations and standards.<br>• Participate in mandatory Epic training sessions to acquire necessary system knowledge.<br>• Collaborate with healthcare staff to streamline administrative processes and improve patient care.<br>• Monitor and update patient records to ensure accuracy and compliance.
<p>Rapidly expanding New York City firm is currently seeking an Accounts Receivable / Collections Specialist to join their team. In this role, you will play a critical part in managing accounts receivable and ensuring timely payment collections while maintaining strong relationships with clients and internal stakeholders. This position offers an excellent opportunity to contribute to the financial health of the organization through effective communication and detailed documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the full accounts receivable process, including billing, reconciliations, and timely collection of outstanding payments.</li><li>Monitor aging reports, identify delinquent accounts, and initiate collection efforts through calls and correspondence.</li><li>Partner with internal teams to resolve discrepancies and maintain accurate account records.</li><li>Ensure compliance with company policies and procedures, as well as applicable laws and regulations.</li><li>Provide exceptional customer service to clients while handling inquiries or disputes related to billing or collections.</li><li>Prepare regular reports on collections activity, outstanding balances, and accounts receivable performance to management.</li><li>Support process improvements to optimize AR functions and enhance efficiency.</li></ul>
We are looking for a dedicated Office Services Associate to join our team on a Contract basis in New York, New York. In this role, you will provide essential back-office support, including reprographics, mail services, and hospitality assistance, in both physical and digital environments. This position plays a key role in ensuring smooth operations and delivering exceptional service to clients and internal teams.<br><br>Responsibilities:<br>• Manage reprographics and mail services tasks, ensuring adherence to established procedures and deadlines.<br>• Operate and maintain office equipment, including troubleshooting basic issues and replenishing supplies such as paper and toner.<br>• Maintain accurate logs and records for all office service activities, ensuring proper documentation and tracking.<br>• Communicate effectively with supervisors and clients to address job-specific or deadline-related concerns.<br>• Perform quality assurance checks on completed work to ensure accuracy and client satisfaction.<br>• Prioritize and organize workflow to handle multiple tasks efficiently in a fast-paced environment.<br>• Assist with reception, hospitality, and audio/visual services as needed to support team operations.<br>• Handle sensitive and confidential documents with discretion and professionalism.<br>• Adhere to company and client-specific policies while using resources in a cost-effective manner.<br>• Lift and transport materials weighing up to 50 pounds as part of daily responsibilities.
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs for all office services work. </p><p> - *Ensure that job tickets are properly filled out before beginning work. </p><p> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. </p><p> - *Follow procedures to run jobs in proper order. </p><p> - *Communicate with supervisor or client on job or deadline issues. </p><p> - *Meet contracted deadlines for accepting completing and delivering all work. </p><p> - *Troubleshoot basic equipment problems. </p><p> - Be able to lift up to 50 lbs. on a regular basis. </p><p> - Prioritize workflow. </p><p> - Performs Quality Assurance on own and work of others. </p><p> - Load machines with various paper toner supplies. </p><p> - Answer telephone emails and place service calls when needed. </p><p> - Interact with clients in person over the phone or electronically. </p><p> - Adhere to Williams Lea policies in addition to client site policies. </p><p> - Use equipment and supplies in a cost-efficient manner. </p><p><br></p><p> Working conditions </p><p> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...</p>
<p><strong>Accounts Receivable Collector in Plainview, Long Island, NY </strong></p><p>Are you an Accounts Receivable professional with a proven ability to resolve collection issues and perform complex reconciliations? </p><p><strong>Anna Parson at Robert Half </strong>is seeking a detail-oriented <strong>Accounts Receivable Collector </strong>with exceptional Excel proficiency and strong communication skills to manage and resolve outstanding receivables efficiently.</p><p><strong>As the Accounts Receivable Collector, you will: </strong></p><ul><li>Manage all aspects of accounts receivable collections, including contacting customers for payment resolution.</li><li>Execute complex reconciliations across multiple accounts and data sources.</li><li>Accurately identify and resolve discrepancies with attention to detail.</li><li>Document collection calls and payment arrangements thoroughly.</li><li>Prepare and analyze AR aging and reconciliation reports using advanced Excel functions such as pivot tables, VLOOKUP, and formulas.</li><li>Partner with internal teams to address disputes and support month-end close activities.</li></ul><p><strong>Contact Anna Parson at Robert Half</strong> if you are a proactive problem-solver ready to make an impact! Or Apply now!</p>
<p>Join a fast-growing, innovative financial firm that’s redefining how investors access sophisticated strategies through exchange-traded products. Our client is looking for a Client Services Associate to play a key role in expanding their long-term ETF platform. This is a dynamic opportunity for an early-career professional who’s eager to blend analytical skills, client engagement, and creative problem-solving in a high-growth, entrepreneurial environment.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Maintain and segment CRM data to enhance advisor engagement and inform sales strategy.</p><p>· Build dashboards and reporting tools that track performance and support data-driven decision making.</p><p>· Develop streamlined processes for updating content and documentation to ensure consistency and efficiency.</p><p>· Conduct competitor and market research to help shape positioning and messaging.</p><p>· Manage inbound client inquiries and provide timely, thoughtful responses.</p><p>· Assist with logistics, scheduling, and follow-up for webinars, meetings, and conferences.</p><p><br></p><p>For immediate consideration please email Alex.Muzaurieta@roberthalf.</p>
<p><strong>Job Description:</strong></p><p>We are seeking a dynamic and customer-focused Front Desk Clerk to join our team. The successful candidate will serve as the first point of contact for clients, visitors, and vendors while providing essential administrative support to the team. This is an excellent opportunity for individuals with strong organizational skills, multitasking abilities, and a positive mindset who can thrive in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet, log in, and direct clients, visitors, and vendors upon arrival.</li><li>Answer and professionally route all incoming telephone calls.</li><li>Schedule appointments for clinical staff.</li><li>Provide administrative and clerical support to all staff members.</li><li>Ensure the building is secured at the end of the business day.</li><li>Monitor and update the client database regularly.</li><li>Input agency data to support the effective delivery of client services.</li><li>Support and back up weekly tasks, including uploading and following up on ROI requests via DocuSign.</li><li>Serve as a backup for entering data into the database.</li><li>Provide coverage for the medical records technician in their absence.</li><li>Conduct other administrative tasks as assigned.</li><li>Perform other department or agency-related duties or special projects as directed by supervisors.</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>Experience:</strong></li><li>Previous reception/front desk experience is required.</li><li>Administrative or clerical experience is preferred.</li><li>Proficiency in data entry.</li><li><strong>Technical Skills:</strong></li><li>Familiarity with DocuSign (Required)</li><li><strong>Soft Skills:</strong></li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Strong multitasking abilities with attention to detail.</li></ul><p><br></p>
<p>We are looking for a highly driven Client Outreach Representative to join our team in New York, New York. In this role, you will play a key part in connecting small business owners to tailored solutions that help restructure their financial obligations and enable sustainable growth. If you excel in communication and enjoy making a meaningful impact, this position offers an exciting opportunity to contribute to client success.</p><p><br></p><p>Responsibilities:</p><p>• Conduct outbound calls daily to engage with potential clients and introduce service offerings.</p><p>• Utilize conversation guides and criteria to pre-screen prospects effectively.</p><p>• Identify client challenges and match them with appropriate solutions and product paths.</p><p>• Forward leads to the underwriting team or account executives for further processing.</p><p>• Maintain accurate records of interactions and notes using the designated CRM system.</p><p>• Collaborate with internal teams to ensure seamless client experiences.</p><p>• Stay updated on service offerings to provide accurate and relevant information during outreach.</p><p>• Monitor and assess client feedback to improve outreach strategies and communication.</p><p>• Support the development of outreach campaigns to enhance client engagement.</p>
We are looking for an experienced and detail-oriented Receptionist to join our team on a contract basis in New York, New York. In this role, you will serve as the first point of contact for clients and visitors, ensuring smooth daily operations and providing exceptional customer service. The ideal candidate will have a proven track record in managing reception tasks, handling multi-line phone systems, and supporting various administrative functions.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a welcoming and organized environment.<br>• Answer and direct incoming calls using multi-line phone systems.<br>• Coordinate meeting room reservations, including catering and audiovisual setup.<br>• Collaborate with team members to ensure seamless daily operations.<br>• Manage correspondence and distribute incoming mail to appropriate departments.<br>• Support event planning and execution, including conference calls and logistics.<br>• Address unresolved issues promptly and escalate when necessary.<br>• Maintain the reception area and facilities to uphold a clean and organized workspace.<br>• Partner with colleagues to improve processes and client relations.<br>• Provide administrative assistance to various departments as needed.
We are looking for an experienced Collections Specialist to join our team in New York, New York. This contract position offers an exciting opportunity to contribute to the financial services industry by managing and optimizing collections processes. The ideal candidate will excel in commercial and consumer collections while leveraging their expertise in credit and billing systems.<br><br>Responsibilities:<br>• Handle the collection of outstanding payments from both commercial and consumer accounts.<br>• Analyze account details to determine payment discrepancies and resolve billing issues efficiently.<br>• Collaborate with clients and internal teams to negotiate payment plans and ensure timely resolution.<br>• Utilize NetSuite and Microsoft Excel to maintain accurate records of collections activities.<br>• Develop and implement effective strategies to improve collection rates and reduce delinquency.<br>• Monitor accounts regularly to identify trends and recommend corrective actions.<br>• Communicate professionally with clients to address payment concerns and maintain positive relationships.<br>• Generate reports and provide insights to management regarding collection performance.<br>• Ensure compliance with company policies and industry regulations during all collection activities.
<p>This role is the first point of contact for visitors and callers, ensuring a welcoming and efficient front desk experience. The ideal candidate will have excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet visitors and maintain a welcoming reception area.</li><li>Answer and direct calls using a multi-line phone system, ensuring accurate and timely communication.</li><li>Manage incoming and outgoing mail, including sorting and distributing correspondence.</li><li>Handle confidential documents and information with discretion.</li><li>Coordinate deliveries and ensure timely distribution to appropriate personnel.</li><li>Communicate effectively with managers and clients regarding job priorities and deadlines.</li><li>Assist with additional administrative projects and tasks as assigned.</li><li>Operate switchboard systems to transfer calls and provide information to callers.</li><li>Maintain accurate records of office supplies and assist with inventory management.</li><li>Support daily office functions to ensure smooth operations</li></ul>
We are looking for a dedicated and personable Front Desk Coordinator to join our team in Darien, Connecticut. In this Contract to permanent role, you will be the first point of contact for members and guests, ensuring an exceptional experience from start to finish. If you have strong organizational skills and enjoy a customer-facing role, we encourage you to apply.<br><br>Responsibilities:<br>• Greet members and guests with a friendly and detail oriented demeanor.<br>• Process payments accurately using the designated payment platform.<br>• Manage the creation and distribution of flyers, as well as the printing of food and beverage menus.<br>• Schedule appointments for the golf simulator and manage bookings efficiently.<br>• Deliver outstanding customer service to enhance the overall member experience.<br>• Answer incoming calls and assist with inquiries or direct them to the appropriate department.<br>• Maintain the front desk area in a clean and organized manner.<br>• Assist with administrative tasks to support daily operations.
We are looking for a receptionist with strong attention to detail to join our team on a contract basis in Teterboro, New Jersey. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and operations within the office. This position requires strong organizational skills and the ability to multitask in a fast-paced environment.<br><br>Responsibilities:<br>• Operate and manage the phone switchboard effectively, handling inbound calls and directing them appropriately.<br>• Screen incoming calls for executive-level staff, ensuring only relevant and necessary communications are passed along.<br>• Schedule and manage conference room bookings, coordinating meetings and ensuring availability.<br>• Maintain organized filing systems to ensure quick and efficient access to documents.<br>• Greet visitors and provide assistance with inquiries in a friendly and detail-oriented manner.<br>• Collaborate with team members to support daily office operations.<br>• Ensure the reception area remains clean and welcoming for guests and staff.<br>• Handle general administrative tasks to support the smooth functioning of the office.
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in New York, New York. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. This position requires excellent communication skills and the ability to manage tasks in a fast-paced corporate environment.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring they feel welcomed and directed appropriately.<br>• Answer incoming calls through a multi-line phone system and transfer calls to the correct departments.<br>• Manage the delivery and sorting of incoming mail and packages.<br>• Handle sensitive and confidential information with discretion and attention to detail.<br>• Assist with administrative tasks such as scheduling and document preparation.<br>• Communicate effectively with clients and managers regarding deadlines and job-related matters.<br>• Operate a switchboard system and maintain smooth workflow for incoming and outgoing communications.<br>• Support additional projects and tasks as assigned by management.<br>• Ensure the reception area remains tidy and organized at all times.<br>• Collaborate with team members to improve office operations and efficiency.
