<p>We are looking for a Software Engineer to join our team in Ulster County, New York and help build dependable, secure, and scalable software solutions. In this role, you will contribute across the development lifecycle, from shaping technical approaches with business and product partners to delivering and supporting production applications. This position offers the opportunity to work with modern development tools, cloud-based platforms, and cross-functional teams to create solutions that support both current goals and future growth.</p><p><br></p><p>Responsibilities:</p><p>• Build, enhance, and maintain custom applications and system integrations with a focus on reliability, security, performance, and long-term supportability.</p><p>• Collaborate with business analysts, product stakeholders, and project teams to translate needs into practical technical designs and high-level solution plans.</p><p>• Develop shared services, reusable components, and internal frameworks that improve consistency and efficiency across the engineering team.</p><p>• Partner with cross-functional application teams to create proofs of concept and deliver software solutions for internal and cloud-based environments.</p><p>• Support the release lifecycle by contributing to application development, production deployment, monitoring, and ongoing maintenance activities.</p><p>• Work with engineering leadership and product partners to shape platform roadmaps and align development efforts with business priorities.</p><p>• Deliver software through iterative development practices, applying established coding standards, engineering methods, and continuous improvement principles.</p><p>• Contribute to architectural standards, design patterns, and governance practices while helping guide sound technical decisions across projects.</p><p>• Provide technical mentorship and share development knowledge with teammates to strengthen engineering quality and team capability.</p>
<p>We are looking for a skilled Automation Engineer to join our dynamic team in Torrington, Connecticut. In this role, you will play a pivotal part in advancing our infrastructure through automation, ensuring seamless operations and enhanced reliability. You will have the opportunity to work on cutting-edge technologies and contribute to modernizing our systems.</p>
<p><strong>Production Support Engineer (SQL / Data Operations) </strong></p><p><strong>Location:</strong> Fully Remote (Eastern time zone preferred)</p><p><strong>Hire Type:</strong> Contract-to-Hire</p><p><strong> </strong></p><p><strong>Overview:</strong></p><p>Our client is seeking a Production Support Engineer to support enterprise data and reporting platforms in a fast-paced environment. This position is ideal for someone with experience supporting SQL-based applications, troubleshooting production issues, monitoring system health, and partnering with technical teams to maintain reliable business operations.</p><p> </p><p>This is not a software development role and is not intended for a senior DBA. Instead, we're looking for a hands-on support professional who enjoys solving problems, investigating issues, monitoring critical processes, and serving as a trusted operational resource for internal teams.</p><p> </p><p>Candidates who have worked in application support, database support, production operations, or technical support environments are encouraged to apply.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Provide operational support for business-critical data and reporting platforms.</li><li>Investigate system alerts, processing failures, performance concerns, and data-related issues.</li><li>Troubleshoot SQL queries and assist with data validation and analysis.</li><li>Support scheduled jobs, automated workflows, and recurring production processes.</li><li>Monitor application and platform health to help ensure system availability and stability.</li><li>Collaborate with engineering, analytics, and business teams to resolve technical issues.</li><li>Manage support tickets and drive incidents through resolution.</li><li>Assist with user access requests, system changes, and deployment validation activities.</li><li>Document troubleshooting procedures, known issues, and operational processes.</li><li>Identify recurring problems and recommend process improvements to reduce support volume.</li><li>Communicate status updates, risks, and resolution plans to stakeholders.</li></ul><p><strong>What We're Looking For:</strong></p><p>Success in this role will depend on more than technical skills alone. The ideal candidate is someone who:</p><ul><li>Takes ownership of issues from identification through resolution.</li><li>Is highly reliable and follows through on commitments.</li><li>Communicates effectively with both technical and non-technical stakeholders.</li><li>Can work independently while knowing when to escalate issues.</li><li>Enjoys troubleshooting and supporting mission-critical business systems.</li><li>Brings a proactive, customer-focused approach to support and operations.</li></ul><p> </p><p><em>If you have a blend of SQL experience, production support expertise, and a strong sense of accountability, we'd love to speak with you.</em></p>
<p>We are seeking a skilled AI Engineer to join our dynamic technology team. The ideal candidate has hands-on experience integrating advanced AI and large language model (LLM) features into applications, as well as a strong background in designing and delivering AI-driven solutions. In this role, you will work closely with product, engineering, and data teams to build and enhance innovative products using the latest AI frameworks and tools.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Design, develop, and integrate AI and LLM features into new or existing applications, ensuring scalable and reliable deployment.</li><li>Collaborate with cross-functional teams to define technical requirements and deliver AI-driven functionalities in production environments.</li><li>Utilize AI frameworks, APIs, and platforms such as OpenAI, LangChain, vector databases, and machine learning libraries to accelerate solution development.</li><li>Lead prompt engineering, fine-tuning, and model optimization initiatives to improve performance and user outcomes.</li><li>Evaluate and select the most appropriate AI/ML models, tools, and platforms for project needs.</li><li>Conduct documentation, code reviews, testing, and performance monitoring of AI-driven products.</li><li>Stay up to date with advancements in artificial intelligence, generative models, and industry best practices.</li></ul><p><br></p>
We are looking for a Business Analyst to support a long-term contract opportunity based in Farmington, Connecticut. This role will focus on analyzing business needs, refining operational processes, and helping deliver effective solutions in a structured environment. The ideal candidate brings strong analytical thinking, experience working with cross-functional teams, and the ability to translate complex requirements into clear documentation and actionable outcomes.<br><br>Responsibilities:<br>• Analyze business workflows and identify opportunities to improve efficiency, accuracy, and service delivery across key operations.<br>• Gather, document, and validate business requirements by partnering with stakeholders, subject matter experts, and project teams.<br>• Support configuration-related activities to align system functionality with business needs and documented process requirements.<br>• Perform gap assessments to compare current processes with target-state needs and recommend practical solutions.<br>• Contribute to initiatives involving ADPEV5, pay frequency harmonization, and bridge loan processes by documenting impacts, dependencies, and business rules.<br>• Participate in Agile Scrum ceremonies, track action items, and help ensure requirements are clearly understood throughout the project lifecycle.<br>• Review operational and business documents for completeness, consistency, and alignment with project objectives and compliance expectations.<br>• Collaborate with customer service and call center teams to evaluate process pain points and improve user and customer experiences.
<p>We are seeking a <strong>Senior Salesforce Engineer</strong> to serve as the primary Salesforce resource for one or more business departments. In this role, you'll partner closely with stakeholders to understand business processes, translate requirements into scalable Salesforce solutions, and provide both hands-on administration and development support.</p><p>Acting as an internal Salesforce consultant, you'll become a trusted advisor to the teams you support, helping optimize workflows through configuration, automation, integrations, and strategic platform enhancements. You'll maintain a Salesforce roadmap for each department while collaborating with leadership to ensure projects are aligned with business priorities.</p><p><br></p><p><strong><em>Responsibilities</em></strong></p><p><br></p><p><strong>Salesforce Administration</strong></p><ul><li>Manage users, profiles, permission sets, roles, and security.</li><li>Design, build, and maintain complex Salesforce Flows, including screen, record-triggered, scheduled, autolaunched, and subflows.</li><li>Configure custom objects, fields, page layouts, record types, validation rules, and automation.</li><li>Maintain data quality, integrity, and deduplication efforts.</li><li>Manage releases, sandbox environments, deployments, reports, and dashboards.</li></ul><p><strong>Development & Integration</strong></p><ul><li>Develop and maintain Apex classes, triggers, and basic asynchronous processes where declarative solutions aren't sufficient.</li><li>Make minor Lightning Web Component (LWC) enhancements and collaborate with developers on larger customizations.</li><li>Design and support integrations with third-party business systems.</li><li>Evaluate when to use Flow versus Apex to deliver scalable, maintainable solutions.</li><li>Translate business requirements into effective technical designs.</li></ul><p><strong>Strategy & Collaboration</strong></p><ul><li>Serve as the embedded Salesforce advisor for supported departments.</li><li>Build relationships with stakeholders to identify opportunities for process improvement and automation.</li><li>Maintain departmental Salesforce roadmaps and recommend configuration, customization, or third-party solutions.</li><li>Document architecture decisions and support long-term platform governance.</li></ul><p><br></p>