We are looking for a Customer Service Representative to support customers from our New Jersey location in a fast-moving office setting. This Long-term Contract position is ideal for someone who enjoys resolving concerns, managing service requests from start to finish, and delivering a high-quality customer experience. The person in this role will work closely with internal departments to address inquiries efficiently while helping customers navigate available support options.<br><br>Responsibilities:<br>• Handle customer inquiries related to service problems, research the cause of issues, and provide timely resolution for concerns such as missed pickups and related requests.<br>• Enter and manage customer orders and service requests with accuracy, ensuring each item is tracked through completion.<br>• Partner with teams across billing, sales, and operations to coordinate solutions that align with customer expectations and business needs.<br>• Guide customers in using self-service resources and explain available tools that can improve their overall service experience.<br>• Recognize repeated service challenges or workflow gaps and elevate them to the appropriate internal contacts for review and improvement.<br>• Adjust quickly to updated procedures, shifting priorities, and changing business demands while maintaining service quality.<br>• Maintain clear documentation of customer interactions, follow-up actions, and outcomes to support consistent communication and accountability.
We are looking for a Customer Service Representative to support customers from our New Jersey location in a fast-paced call center setting. This is a Long-term Contract opportunity for someone who enjoys resolving concerns, managing service requests, and delivering a positive customer experience through clear and effective communication. The ideal candidate is organized, adaptable, and comfortable working closely with internal teams to ensure customer needs are addressed accurately and efficiently.<br><br>Responsibilities:<br>• Respond to customer inquiries and take ownership of service-related concerns, including researching issues and driving them to resolution.<br>• Enter and manage customer requests with accuracy, ensuring each order or service need is completed in a timely manner.<br>• Partner with internal departments such as billing, sales, and operations to coordinate effective solutions for customers.<br>• Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently.<br>• Recognize patterns in recurring service challenges and communicate them to the appropriate teams for review and improvement.<br>• Adjust quickly to updated workflows, shifting priorities, and changing business needs while maintaining service quality.<br>• Maintain clear records of customer interactions and follow-up actions to support consistency and accountability.<br>• Deliver attentive support in a high-volume environment while balancing responsiveness, accuracy, and attention to detail.
We are looking for a Customer Service Representative to support customers from our office in a fast-moving call center setting. This Long-term Contract position is ideal for someone who enjoys resolving service concerns, guiding customers through requests, and working closely with internal teams to deliver a smooth experience. The person in this role will handle a variety of customer inquiries, provide clear and detail-oriented communication, and help improve service quality through careful follow-up and issue escalation.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone or other communication channels and work to resolve service-related concerns in a timely manner.<br>• Investigate problems such as missed service events, order questions, and account-related issues, then drive each case through completion.<br>• Enter and manage customer requests accurately while maintaining thorough records and ensuring all necessary follow-up is completed.<br>• Partner with operational, sales, and billing teams to coordinate solutions and deliver consistent support to customers.<br>• Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently.<br>• Recognize patterns in repeated service issues or workflow obstacles and elevate them to the appropriate team for review and improvement.<br>• Adjust quickly to updated processes, shifting priorities, and changing daily demands within a growing organization.
We are looking for a Customer Service Representative to support customers from our location in a dynamic, service-driven environment. This is a Long-term Contract position suited for someone who communicates clearly, stays organized under pressure, and takes ownership of resolving customer concerns. The person in this role will handle service-related inquiries, collaborate across internal teams, and help deliver a responsive and attentive customer experience.<br><br>Responsibilities:<br>• Manage incoming customer inquiries and work through service concerns such as missed collections and other account-related issues until they are resolved.<br>• Enter service requests and customer orders with accuracy, monitor progress, and ensure each item is completed in a timely manner.<br>• Partner with teams across billing, sales, and operations to coordinate solutions that align with customer needs and business expectations.<br>• Guide customers in using available self-service resources so they can access information and complete common tasks more efficiently.<br>• Recognize repeated service challenges or workflow gaps and raise them to the appropriate internal contacts for review and improvement.<br>• Adjust quickly to updated procedures, shifting workloads, and evolving priorities within a growing organization.<br>• Maintain clear and attentive communication with customers while documenting interactions and next steps thoroughly.<br>• Support a high-volume office-based call center operation by balancing responsiveness, accuracy, and follow-through throughout the day.
We are looking for a Customer Service Representative to support customers from our location in a fast-paced office setting. This Long-term Contract opportunity is ideal for someone who enjoys solving problems, communicating clearly, and ensuring each request is handled with care from start to finish. The person in this role will serve as a key point of contact for service-related questions while working closely with internal teams to deliver a positive customer experience.<br><br>Responsibilities:<br>• Manage inbound customer inquiries related to service concerns and take ownership of researching and resolving issues such as missed collections and other account-related matters.<br>• Enter customer requests and service orders with accuracy, monitor progress, and ensure all items are completed in a timely manner.<br>• Partner with internal departments, including billing, sales, and operations, to coordinate solutions that align with customer needs.<br>• Guide customers in using available self-service resources so they can access information and complete routine tasks more efficiently.<br>• Recognize patterns in customer concerns and communicate repeat issues or workflow gaps to the appropriate internal contacts for review.<br>• Adjust effectively to evolving priorities, updated procedures, and changing business demands while maintaining service quality.<br>• Maintain clear and thorough communication across phone, email, and internal collaboration channels to support strong customer relationships.
We are looking for a Customer Service Representative to support customers from our Teaneck, New Jersey location in a fast-paced call center setting. This is a Long-term Contract position suited for someone who communicates clearly, stays organized under pressure, and takes ownership of resolving service-related concerns. The ideal candidate will deliver a high standard of customer support while collaborating closely with internal teams to ensure requests are handled accurately and efficiently.<br><br>Responsibilities:<br>• Respond to customer inquiries and take the lead in resolving service concerns such as missed pickups and other account-related issues.<br>• Enter customer requests and service orders with accuracy, then monitor progress to ensure each item is completed in a timely manner.<br>• Partner with billing, sales, and operations teams to coordinate solutions that align with customer needs and business processes.<br>• Guide customers in using available self-service resources so they can complete routine tasks more efficiently.<br>• Recognize patterns in recurring problems and raise them to the appropriate internal teams to support process improvement.<br>• Adjust quickly to updated procedures, shifting workloads, and evolving business priorities while maintaining service quality.
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. In this role, you will support callers by addressing service questions, researching concerns, and guiding issues through to resolution with professionalism and care. This position is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and can balance empathy with efficient problem-solving.<br><br>Responsibilities:<br>• Handle incoming customer inquiries, ask thoughtful follow-up questions, and uncover the core issue so each concern is addressed accurately.<br>• Review available information, research account details, and complete an initial assessment to determine the nature and urgency of each case.<br>• Work with internal teams and appropriate support partners to move issues forward, involving higher-level assistance when resolution requires escalation.<br>• Place outbound calls to customers, providers, brokers, pharmacies, or other parties when additional coordination is needed to close open items.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining quality, accuracy, and a positive caller experience.<br>• Record each interaction thoroughly, including the issue presented, research completed, actions taken, and final outcome.<br>• Lead conversations with confidence and professionalism, using active listening and de-escalation techniques to manage sensitive or complex situations.<br>• Keep customers informed throughout the resolution process by providing timely updates and setting clear expectations for next steps.<br>• Maintain attention to caller needs while navigating multiple systems and on-screen prompts in a high-volume service environment.<br>• Respond to callers with empathy and respect, especially when they are sharing personal or challenging life events that affect their situation.
We are looking for a Customer Service Representative to support daily customer interactions and help manage the full process from pricing requests to completed orders. This Long-term Contract position is based in Hauppauge, New York, and is ideal for someone who enjoys fast-paced customer support work and can quickly become comfortable with new software tools. The right candidate will combine strong communication skills with accuracy, responsiveness, and a service-focused approach to every customer touchpoint.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries by phone and provide timely, attentive support.<br>• Prepare pricing information for customers and convert approved quotes into completed sales orders.<br>• Enter and update order details accurately in company systems while maintaining organized records.<br>• Handle a mix of incoming and outgoing calls to support customer needs, follow up on requests, and confirm order information.<br>• Use internal reference materials and process guides to complete quote-related tasks efficiently and correctly.<br>• Learn new programs quickly and adapt to team workflows, tools, and customer service procedures.<br>• Coordinate with internal teams as needed to resolve issues, clarify order details, and keep requests moving forward.
We are looking for a Customer Service Representative to support customers from our Teaneck, New Jersey location in a fast-moving call center setting. This Long-term Contract position is ideal for someone who enjoys resolving issues, guiding customers through solutions, and working closely with internal teams to deliver a positive service experience. The role requires strong communication, sound judgment, and the ability to stay organized while managing multiple requests throughout the day.<br><br>Responsibilities:<br>• Respond to customer inquiries and take ownership of service concerns, researching each matter thoroughly to provide timely and accurate resolutions.<br>• Handle service requests and order-related tasks with careful attention to detail, ensuring all items are completed correctly from intake through final follow-up.<br>• Partner with billing, sales, and operations staff to align on customer needs and help drive efficient, well-coordinated support.<br>• Guide customers in using available self-service resources so they can access information and complete common tasks more easily.<br>• Recognize patterns in customer issues and communicate recurring challenges or workflow gaps to the appropriate internal teams for review.<br>• Adjust quickly to updated procedures, shifting priorities, and changing service demands while maintaining a high standard of support.
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.<br><br>Responsibilities:<br>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.<br>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.<br>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.<br>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.<br>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.<br>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.<br>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.<br>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
We are looking for a Customer Service Representative to support customers from our Teaneck, New Jersey location in a fast-paced call center setting. This is a Long-term Contract position for someone who enjoys solving service concerns, handling requests with accuracy, and delivering a positive customer experience. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while managing multiple priorities. You will work closely with internal partners to address customer needs and help improve overall service quality.<br><br>Responsibilities:<br>• Respond to customer inquiries by researching service-related concerns and driving issues through to resolution, including missed pickups and similar exceptions.<br>• Enter and manage service requests and customer orders with a high degree of accuracy, ensuring each item is completed in a timely manner.<br>• Partner with billing, sales, and operations teams to coordinate solutions that align with customer expectations and business processes.<br>• Guide customers in using available self-service resources so they can access information and complete common tasks more efficiently.<br>• Recognize repeat service problems or workflow gaps and elevate them to the appropriate internal teams for review and improvement.<br>• Adjust quickly to updated procedures, shifting priorities, and changing business needs while maintaining consistent service levels.<br>• Maintain clear documentation of customer interactions, actions taken, and follow-up needs to support effective case management.
We are looking for a Customer Service Representative to support customers from our Teaneck, New Jersey location in a fast-paced office setting. This is a Long-term Contract position for someone who enjoys solving problems, communicating clearly, and ensuring each request is handled with accuracy and care. The ideal candidate brings a service-minded approach, stays organized under changing priorities, and works effectively with internal teams to deliver a positive customer experience.<br><br>Responsibilities:<br>• Respond to customer inquiries by researching account and service concerns, then provide timely resolutions for issues such as missed pickups and related service disruptions.<br>• Enter service requests and customer orders with a high degree of accuracy, monitor progress, and ensure each item is completed from intake through final follow-up.<br>• Partner closely with billing, sales, and operations personnel to address customer needs and keep service delivery aligned across departments.<br>• Guide customers in using available self-service resources so they can access information and complete common tasks more efficiently.<br>• Recognize repeated service challenges or workflow obstacles and raise them to the appropriate internal contacts for review and improvement.<br>• Adjust quickly to updated procedures, shifting workloads, and evolving business priorities while maintaining consistent service quality.
We are looking for a Customer Service Representative to support members and other callers with timely, accurate assistance in a high-volume healthcare environment in Middletown, New York. This is a Contract position that requires strong communication skills, sound judgment, and the ability to manage inquiries with professionalism and empathy. The role includes on-site training followed by a flexible schedule posted in advance, with shifts spread across weekdays and weekends based on business needs.<br><br>Responsibilities:<br>• Handle inbound customer inquiries by asking thoughtful follow-up questions, listening carefully, and identifying the core issue before determining next steps.<br>• Review available information, complete initial research, and evaluate the scope of each request to support efficient and accurate problem solving.<br>• Partner with internal teams across departments to secure answers, coordinate support, and route complex concerns to the appropriate resource when needed.<br>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to clarify details and move cases toward resolution.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and a positive customer experience.<br>• Record all interactions thoroughly, including the reason for the contact, research performed, actions taken, and final outcome.<br>• Guide conversations with confidence and professionalism, using de-escalation techniques when necessary to help calm difficult situations.<br>• Keep callers informed throughout the resolution process by sharing clear status updates and setting appropriate expectations.<br>• Maintain strong attention during customer interactions while navigating systems and on-screen information without losing focus.<br>• Respond to sensitive situations with empathy and respect, especially when callers are dealing with significant personal or health-related events.
We are looking for a Customer Service Representative to support key client accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support, coordinating with sales and internal teams, and helping customers navigate order, shipping, and service-related needs. The ideal candidate is comfortable managing complex requests, communicating clearly across departments, and maintaining a high level of service in a fast-paced environment.<br><br>Responsibilities:<br>• Build and sustain strong working relationships with major customer accounts while partnering closely with the sales organization to support ongoing business needs.<br>• Address complex customer concerns and ownership of escalated issues, ensuring timely follow-through and clear communication through resolution.<br>• Provide account support throughout both pre-sale and post-sale activities, helping customers and sales teams with order-related questions, service requests, and account coordination.<br>• Investigate and resolve issues involving orders, returns, delivery timelines, and logistics to maintain a smooth customer experience.<br>• Monitor account activity, research relevant information in company databases, and prepare updates or reports for customers and internal stakeholders.<br>• Coordinate urgent requests such as rush orders, shipment changes, and sales order adjustments while maintaining accuracy and responsiveness.<br>• Work cross-functionally with fulfillment, production, shipping, finance, technical support, and other internal teams to remove obstacles and keep transactions on track.<br>• Contribute at trade shows and industry events as needed to support customer engagement and broader sales efforts.
We are looking for a Customer Service Representative to support customers from our location in a fast-paced call center setting. This Long-term Contract opportunity is ideal for someone who enjoys solving service concerns, managing requests with accuracy, and delivering a detail-focused customer experience. The role works closely with internal departments to ensure issues are addressed efficiently and customers receive timely, helpful support.<br><br>Responsibilities:<br>• Handle incoming customer inquiries related to service disruptions, missed pickups, and other account concerns, taking ownership through resolution.<br>• Enter and manage service requests and order details with a high level of accuracy, ensuring each task is completed promptly.<br>• Partner with teams across billing, sales, and operations to coordinate solutions that align with customer needs.<br>• Guide customers in using available self-service resources so they can access information and complete routine actions more efficiently.<br>• Recognize repeated service problems or workflow bottlenecks and communicate them to the appropriate internal contacts for review.<br>• Stay effective in a dynamic environment by adjusting to updated processes, shifting priorities, and evolving business demands.
We are looking for a Customer Support Account Specialist to support key customer accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support across the full sales cycle, helping customers and internal teams navigate order activity, service needs, and issue resolution. The ideal candidate is comfortable managing complex account requests, communicating across departments, and ensuring a consistent customer experience from inquiry through fulfillment.<br><br>Responsibilities:<br>• Build and sustain strong working relationships with major customer accounts while serving as a reliable point of contact for sales and support needs.<br>• Manage escalated account concerns and coordinate timely resolutions related to orders, returns, shipment status, and logistics matters.<br>• Provide day-to-day support before and after the sale by partnering with customers and sales teams to keep account activity moving efficiently.<br>• Investigate order delays, rush requests, tracking questions, and shipping updates, and adjust order details when business needs change.<br>• Review and maintain account information in company databases, monitor key data points, and prepare reports for customers and internal stakeholders.<br>• Identify practical solutions to moderately complex service challenges to help maintain smooth account operations and customer satisfaction.<br>• Communicate with cross-functional teams including fulfillment, production, shipping, finance, technical support, and client-facing groups to resolve issues effectively.<br>• Represent the organization at trade shows and industry events as needed to support customer engagement and business objectives.
We are looking for a Customer Service Associate to join a manufacturing organization in Tarrytown, New York in a Contract to permanent capacity. This position focuses on delivering responsive support across phone and email channels, helping customers resolve service questions and technical connectivity concerns with care and attention. The ideal candidate is comfortable working in a fast-paced environment, balancing accuracy, communication, and problem-solving throughout the customer experience.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone and email, providing timely and detail-oriented support for a wide range of service needs.<br>• Investigate and resolve connectivity-related issues by gathering details, identifying root causes, and guiding customers through practical solutions.<br>• Document customer interactions clearly and accurately to maintain complete service records and support follow-up activities.<br>• Coordinate with internal teams to address more complex concerns and ensure issues are resolved efficiently.<br>• Manage multiple service requests at once while maintaining a high standard of accuracy, responsiveness, and customer care.<br>• Support weekday operations and provide occasional remote weekend assistance as business needs require, without increasing total scheduled hours.
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone and email, providing accurate information and timely follow-up.<br>• Support sales efforts by assisting with inside sales activities and helping move customer requests through completion.<br>• Build positive client relationships through attentive service and consistent communication.<br>• Coordinate inbound and outbound customer interactions to identify needs and support business growth.<br>• Prepare, update, and maintain sales-related records and reports using Excel.<br>• Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently.<br>• Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully.<br><br>Responsibilities:<br>• Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption.<br>• Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners.<br>• Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success.<br>• Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed.<br>• Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps.<br>• Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems.<br>• Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them.<br>• Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials.<br>• Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience.<br>• Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
<p>About the Role</p><p>Robert Half is seeking a detail-oriented and analytical <strong>Supply Chain Specialist</strong> for a contract opportunity with a growing logistics company in New Haven, Connecticut. This position is ideal for a professional with experience in supply chain operations, inventory management, procurement, and logistics coordination.</p><p>The Supply Chain Specialist will work closely with internal teams, vendors, and customers to ensure the efficient movement of materials and products while supporting operational goals and maintaining high service levels.</p><p>Responsibilities</p><ul><li>Coordinate and monitor supply chain activities from procurement through delivery</li><li>Track inventory levels and assist with inventory planning and replenishment</li><li>Communicate with vendors, suppliers, carriers, and internal stakeholders to ensure timely shipments</li><li>Analyze supply chain data and prepare reports to support operational decision-making</li><li>Monitor purchase orders, shipment schedules, and delivery timelines</li><li>Assist with demand forecasting and inventory control initiatives</li><li>Investigate and resolve shipment discrepancies, delays, and supply chain issues</li><li>Maintain accurate records within ERP and inventory management systems</li><li>Support process improvement initiatives to increase efficiency and reduce costs</li><li>Collaborate with warehouse, purchasing, and customer service teams to meet business objectives</li></ul><p><br></p>
<p><strong>Purchasing Specialist</strong></p><p><strong>Location:</strong> Milford, CT</p><p>A small manufacturer in Milford is seeking an experienced <strong>Purchasing Specialist</strong> to support daily procurement needs and keep operations running smoothly.</p><p><strong>Responsibilities:</strong></p><ul><li>Purchase materials, components, and supplies for manufacturing operations</li><li>Source items based on production needs</li><li>Manage vendor relationships and negotiate pricing, quality, and delivery</li><li>Monitor inventory levels and support inventory control efforts</li><li>Coordinate with manufacturing, engineering, and internal teams</li><li>Ensure purchased materials meet quality standards</li></ul><p><strong>Qualifications:</strong></p><ul><li>Prior purchasing/procurement experience in a manufacturing environment</li><li>Strong organizational skills and attention to detail</li><li>Experience with supplier management and inventory control</li><li>Cost-conscious with sound decision-making skills</li></ul><p><strong>Apply today</strong> or email your resume to <strong>kelsey.ryan@roberthalf(.com)</strong></p><p><br></p>
We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts.<br><br>Responsibilities:<br>• Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels.<br>• Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance.<br>• Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization.<br>• Diagnose and resolve problems affecting essential business applications and internal technology systems.<br>• Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects.<br>• Maintain accurate records for technology assets, equipment assignments, and support documentation.<br>• Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components.<br>• Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed.<br>• Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.