<p><strong>Job Summary</strong></p><p>We are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized.</p><p><strong>Key Responsibilities</strong></p><ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul><p><br></p>
<p>We are looking for a part time Collections Specialist to support accounts receivable operations for a manufacturing business in Islandia, New York. This role focuses on reducing outstanding balances, maintaining accurate account records, and working with customers and internal teams to resolve billing issues efficiently. The ideal candidate brings strong experience in collections and account reconciliation, along with a practical understanding of credit-related processes and accounting systems.</p><p><br></p><p>Responsibilities:</p><p>• Oversee open receivables for multiple business entities and take timely action to address overdue customer balances.</p><p>• Contact customers regularly by phone and email to secure payment commitments and follow through on past-due accounts.</p><p>• Analyze unresolved account items such as credits, returns, deductions, short payments, and other variances to determine the cause and next steps.</p><p>• Keep thorough and current records of collection efforts, customer interactions, and account updates within company systems.</p><p>• Review aging reports to identify priority accounts and organize daily collection activity based on risk and payment status.</p><p>• Partner with internal departments and external customers to research discrepancies and bring outstanding invoices to resolution.</p><p>• Prepare or coordinate account credits, adjustments, and related documentation when corrections are needed.</p><p>• Raise unresolved or severely delinquent accounts for further review when standard collection efforts do not produce results.</p><p>• Provide additional support on accounting and receivables-related tasks as business needs require.</p>
<p>About the Role</p><p>Robert Half is seeking a professional and detail-oriented <strong>Collections Specialist</strong> for a contract opportunity with a nonprofit organization in Madison, Connecticut. This position is ideal for an individual with strong customer service, accounts receivable, and collections experience who enjoys working in a mission-driven environment.</p><p>The Collections Specialist will be responsible for managing outstanding balances, communicating with clients and funding sources, resolving billing discrepancies, and supporting the organization's revenue cycle and cash flow operations.</p><p>Responsibilities</p><ul><li>Monitor accounts receivable aging reports and identify outstanding balances</li><li>Contact clients, funding sources, and third-party payers regarding overdue accounts through phone, email, and written correspondence</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes</li><li>Maintain detailed collection notes and account records within the billing system</li><li>Process account adjustments, payment arrangements, and account reconciliations as appropriate</li><li>Collaborate with accounting and program staff to resolve outstanding receivables</li><li>Track collection activities and prepare aging and collections reports for management</li><li>Research unapplied payments and resolve outstanding account issues</li><li>Assist with month-end accounts receivable reconciliations</li><li>Ensure collection efforts comply with organizational policies and applicable regulations</li><li>Support special projects and administrative functions as needed</li></ul><p><br></p>
<p>Our client in Jericho, NY is seeking a detail-oriented <strong>Collections/Accounts Receivable Specialist</strong> on a <strong>temp-to-hire</strong> basis. This role will be responsible for managing customer accounts, following up on outstanding balances, applying payments, reconciling discrepancies, and supporting the overall accounts receivable process. The ideal candidate will have strong communication skills, a professional demeanor, and prior experience in collections and AR.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor accounts receivable aging reports and follow up on past-due accounts</li><li>Contact customers by phone and email to collect outstanding balances</li><li>Research and resolve billing discrepancies, payment issues, and account questions</li><li>Post customer payments and maintain accurate account records</li><li>Reconcile AR accounts and prepare account status updates</li><li>Collaborate with internal departments to resolve invoicing or payment concerns</li><li>Maintain detailed collection notes and documentation</li><li>Assist with credit evaluations and account reviews as needed</li><li>Support month-end close activities related to receivables</li></ul><p><br></p>
We are looking for a Collections Specialist to join a fully onsite team in Middletown, New York. This Long-term Contract opportunity is ideal for someone who is detail oriented and has hands-on collections experience, with the ability to manage delinquent accounts with accuracy, sound judgment, and strong member communication. The person in this role will support day-to-day recovery efforts, resolve account issues, and help maintain compliance with internal policies and applicable regulations.<br><br>Responsibilities:<br>• Contact members by phone and respond to incoming inquiries to address past-due accounts and move resolutions forward.<br>• Guide account holders through available repayment options, including hardship assistance, negotiated settlements, and short-term payment arrangements.<br>• Handle collection-related service requests such as deferments, payment applications, account updates, and follow-up actions tied to delinquent balances.<br>• Document all activity thoroughly in the collections platform to ensure account records remain complete, current, and audit-ready.<br>• Research account details by obtaining supporting materials such as payment histories, statements, credit reports, and related documentation.<br>• Partner with leadership on accounts that require next-step actions beyond standard collection efforts, including legal review, repossession, or outside agency involvement.<br>• Recommend accounts for charge-off when recovery is no longer expected and process incoming collection funds from third parties such as attorneys, vendors, or auction proceeds.<br>• Support administrative operations by preparing departmental mail, maintaining correspondence with external vendors, and assisting with bankruptcy-related notifications and account maintenance.<br>• Monitor online banking and collection transactions, contribute to general ledger reconciliation activities, and identify opportunities to improve workflow accuracy and efficiency.<br>• Carry out all collection activities in alignment with federal and state requirements, organizational procedures, and assigned departmental priorities.
<p><strong>Job Summary</strong></p><p>We are seeking a Billing Specialist to support billing operations, invoice preparation, and account review. This role will help ensure accurate and timely invoicing, resolve billing discrepancies, and maintain strong communication with internal teams and customers. The ideal candidate is organized, detail-oriented, and comfortable handling high-volume transactional work.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and issue customer invoices</li><li>Review billing data for accuracy and completeness</li><li>Research and resolve billing discrepancies and customer questions</li><li>Maintain billing records and supporting documentation</li><li>Coordinate with internal departments to ensure accurate invoicing</li><li>Reconcile billing activity and assist with reporting</li><li>Support month-end billing close processes</li><li>Identify opportunities to improve billing procedures and accuracy</li></ul><p><br></p>