We are looking for a Field Agent Success Specialist to join our team in Dallas, Texas. In this role, you will be responsible for enhancing the support experience for agents by addressing inquiries, offering solutions, and educating them on product features and benefits. This position is ideal for someone who is a strong communicator, self-driven, and passionate about problem-solving and continuous learning. This is a long-term contract opportunity.<br><br>Responsibilities:<br>• Serve as the primary point of contact for agents, addressing their inquiries and providing tailored solutions.<br>• Collaborate with the Product and Development teams to deliver valuable customer feedback and insights.<br>• Analyze incoming data, including reports and broker information, to identify trends and actionable insights.<br>• Participate in product development discussions to ensure user needs are reflected in the roadmap and initiatives.<br>• Investigate and troubleshoot product issues by testing scenarios and simulating user experiences.<br>• Educate agents on new features and functionalities to maximize their understanding and utilization of the platform.<br>• Maintain and update internal databases by recording critical information and status updates.<br>• Share user feedback and effective solutions with team members to foster continuous improvement.<br>• Promote a culture of exceptional agent experiences within the Integrity Platform Support team.
<p><strong>Job Title:</strong> SAP Data Lineage and Cataloging Specialist</p><p><strong>Location:</strong> U.S. Based (Remote)</p><p><strong>Work Authorization:</strong> Must be authorized to work in the U.S. </p><p><br></p><p><strong>Position Summary:</strong></p><p>Are you passionate about uncovering the story behind data and ensuring its seamless flow across systems? We're seeking a skilled <strong>SAP Data Lineage and Cataloging Specialist</strong> to lead technical data lineage and cataloging efforts within SAP systems. This role is critical in documenting data transformations, building a comprehensive data catalog, and driving transparency across the enterprise data landscape.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Data Cataloging:</strong></p><ul><li>Build and maintain a detailed data catalog for SAP systems.</li><li>Document data definitions, field mappings, business rules, and relationships between data assets.</li></ul><p><strong>Technical Data Lineage:</strong></p><ul><li>Define and document end-to-end technical lineage of SAP data across modules and integrated systems.</li></ul><p><strong>Metadata Management:</strong></p><ul><li>Collaborate with business and technical teams to collect, standardize, and manage metadata.</li></ul><p><strong>Data Governance:</strong></p><ul><li>Establish and enforce standards for data cataloging, lineage documentation, and metadata management.</li></ul><p><strong>Data Flow Analysis:</strong></p><ul><li>Analyze data flows and dependencies to identify inefficiencies, redundancies, or gaps.</li><li>Recommend optimization strategies.</li></ul><p><strong>Collaboration with SAP Functional Teams:</strong></p><ul><li>Partner with SAP MM, SD, FICO, and other teams to understand data structures and business rules.</li></ul><p><strong>Process Improvement:</strong></p><ul><li>Continuously improve cataloging and lineage documentation processes for greater clarity and efficiency.</li></ul><p><strong>Stakeholder Support:</strong></p><ul><li>Provide technical support and insights to stakeholders for better decision-making.</li></ul><p><strong>Documentation & Knowledge Sharing:</strong></p><ul><li>Develop clear documentation and training materials to support data governance practices.</li></ul><p><br></p><p><strong>What You Will Learn:</strong></p><ul><li>Advanced techniques in data cataloging and lineage documentation.</li><li>Data governance frameworks and best practices.</li><li>Cross-functional collaboration with business and technical teams.</li><li>Problem-solving in complex data ecosystems.</li><li>Hands-on experience with metadata management tools.</li><li>How data lineage supports strategic business decisions.</li></ul><p><br></p><p><br></p>
<p>We are looking for a skilled and detail-oriented <strong><u>Customer Service Specialist to join our team on a contract-to-hire basis in Dallas, Texas</u></strong>. In this role, you will handle customer inquiries and purchase orders with precision while fostering strong relationships through exceptional service. This position offers an opportunity to work in a dynamic environment within the electrical test and measuring instruments industry.</p><p><br></p><p>Responsibilities:</p><p>• Process customer purchase orders accurately and ensure timely entry into the company’s system.</p><p>• Coordinate with various internal teams, including sales, procurement, and logistics, to guarantee order fulfillment and prompt delivery.</p><p>• Address and resolve customer concerns related to order discrepancies, returns, and shipping delays with professionalism.</p><p>• Maintain up-to-date records of customer interactions, transactions, and order details in company databases.</p><p>• Acquire and apply technical knowledge of electrical test and measuring instruments to assist customers effectively.</p><p>• Recommend process improvements to streamline order management and enhance customer satisfaction.</p><p>• Handle email correspondence and multi-browser systems to manage customer accounts and inquiries efficiently.</p><p>• Support connectivity-related issues and troubleshoot customer concerns regarding technical products.</p><p>• Utilize tools such as QuickBooks and Microsoft 365 to manage and report customer data accurately.</p><p>• Deliver exceptional customer service in a fast-paced environment while adhering to company standards.</p>
<p>Essential Duties and Responsibilities include the following. Other duties may be assigned.</p><p><br></p><p><strong>Title: A/V Tech</strong></p><p><strong>Location: Arlington, Tx</strong></p><p><strong>Pay: $30 Per hour</strong></p><p><strong>Duration: 3 Month Contract to Hire </strong></p><p><br></p><p><br></p><p>Systems Design & Documentation</p><p>Communicate with internal clients to understand customer needs and requirements to create a technical scope of work</p><p>Create detailed equipment budget spreadsheets of project requirements</p><p>Create detailed technical equipment lists for RFQ's</p><p>Design detailed technical drawings of equipment mounting, signal flow diagrams, dimensions, system power and network data requirements</p><p>Develop and oversee installation schedule to provide coordination with other departments, trades and outside vendors</p><p>Perform client training and documentation of system use</p><p>Installation and Integration</p><p>Commission the equipment installation, termination, labeling and document horizontal, backbone and other cables</p><p>Oversee installation and configuration to ensure conformity to design</p><p>Perform control system programming</p><p>Troubleshooting and Customer Support</p><p>Provide technical support for customer inquiries regarding all aspects of all current or previously installed AV systems</p><p>Perform diagnosis and resolution of AV hardware and software problems for a variety of end users</p><p>Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company</p><p>Aid in the installation of AV equipment in cabinets, furniture, racks, ceilings and walls as required</p><p>Assist in the dressing and routing of cable through cabinets, furniture, racks, ceilings and other pathways as required</p><p>Extensive travel is required</p><p>Qualifications</p><p><br></p><p><br></p><p><br></p>
We are looking for an experienced ERP/CRM Configuration SME to join our team in Plano, Texas. This Contract-to-Permanent position offers the opportunity to take ownership of critical business processes while collaborating with cross-functional teams to deliver impactful solutions. The ideal candidate will have deep expertise in SAP CRM and SAP functionalities, along with a strong ability to translate complex business needs into effective system configurations.<br><br>Responsibilities:<br>• Configure, maintain, and provide ongoing support for the SAP CRM solution to ensure optimal performance.<br>• Serve as the primary subject matter expert for ordering and pricing orchestration processes, ensuring accurate alignment with business requirements.<br>• Partner closely with Rating, Pricing, and Finance teams to understand their needs and deliver tailored SAP solutions.<br>• Act as the Functional Lead for all SAP CRM-related business processes, including upgrades, defect resolution, change request management, implementations, and country-specific rollouts.<br>• Collaborate with integration teams to address all matters related to system interfacing and data flow.<br>• Develop and document functional specifications, process flows, and training materials to support system usage and enhancements.<br>• Analyze current business processes to identify areas for improvement and recommend solutions.<br>• Ensure seamless integration of SAP CRM with other SAP modules and external systems.<br>• Provide guidance and troubleshooting support to resolve technical issues efficiently.
ESSENTIAL DUTIES<br>• Deliver advanced technical and informational support to users of client's computer systems in a timely, accurate, and courteous manner.<br>• Assist with installing, configuring, and supporting Windows-based equipment and applications within the network environment.<br>• Support the setup and execution of video conferences and firm events.<br>• Help users navigate Zoom, Microsoft Teams, and other video and teleconferencing platforms.<br>• Perform routine maintenance on computers, printers, and other peripherals, including connecting devices to wireless networks, clearing paper jams, replacing toner, and relocating or temporarily setting up equipment.<br>• Ensure all incident tickets are resolved promptly.<br>• Install new software packages on firm devices and assist users in onboarding and becoming proficient with firm technology.<br>• Carry out office setups and relocations as needed.<br>• Assist with hardware and software documentation and inventory tracking.<br>• Follow client's technology standards and all data protection and security awareness policies and procedures.<br>• Support equipment procurement for events through third-party vendors.<br>• Monitor depositions, meetings, and similar proceedings conducted on virtual platforms, providing technical support and assisting clients, videographers, and court reporters with any issues that arise.<br>• Keep the manager updated on project status, problem areas, and user satisfaction.<br>• Perform other related duties as assigned.<br>SKILLS REQUIRED FOR SUCCESS<br>• Strong oral and written communication skills for assisting computer users with questions and issues.<br>• Excellent customer service skills and the ability to work effectively in a challenging environment.<br>• Knowledge of video conferencing systems and web-based conferencing equipment.<br>• Ability to work effectively both independently and as part of a team.<br>• Skill in translating technical information for non-technical users.<br>• Strong organizational skills and the ability to prioritize multiple tasks.<br>• Thorough knowledge of Microsoft Windows and the Microsoft Office Suite.<br>• General understanding of PC LANs and networks, including Windows environments.<br>• Ability to quickly learn new applications and updates to existing systems.<br>EDUCATION AND EXPERIENCE<br>• Experience in the legal field is preferred.<br>• At least three years of experience working in a Windows and network environment.<br>• An associate or bachelor’s degree is preferred but not required.<br>• detail oriented certifications are preferred but not required. Would like to see a MOUS – Microsoft Office User Support or MOS- Microsoft Office specialist Certifications. <br>• Ability to understand procedures and instructions relevant to the IT function.
<ul><li>Serve as an escalation point for IT Managers and provide backup support when needed.</li><li>Act as a delegate for the Director of Enterprise Applications, including supervisory responsibilities and meeting facilitation.</li><li>Identify opportunities to optimize IT processes and workflows; lead and participate in process improvement initiatives.</li><li>Mentor IT Managers and application team members, fostering skill development and readiness for complex assignments.</li><li>Oversee management of EHR Access, Health Information Management (HIM), and Revenue Cycle teams.</li><li>Ensure application teams follow best practices for documentation, version control, change management, and testing.</li><li>Build and lead Access, HIM, and Revenue Cycle solution teams, ensuring effective participation in projects and support activities.</li><li>Maintain strong communication with providers, business units, clinical departments, and IT leadership.</li><li>Promote responsive customer service and maintain collaborative relationships across IT and operational leadership.</li><li>Ensure timely resolution of Help Desk incidents and change requests assigned to the application team.</li><li>Act as an escalation point for application support issues during business hours and after-hours.</li><li>Foster a culture of teamwork, customer service excellence, and continuous improvement in application adoption and efficiency.</li><li>Define roles, responsibilities, and priorities for application teams.</li><li>Lead and participate in vendor and product evaluations, comparisons, and selections.</li><li>Attend and facilitate meetings and committees as directed.</li><li>Maintain professional development through training, workshops, and industry affiliations to stay current with trends and certifications.</li><li>Serve as the primary contact for operational and clinical leadership regarding patient financial systems implementation and support.</li><li>Collaborate with stakeholders to enhance and support EHR applications.</li><li>Coordinate workflow assessments and design sessions.</li><li>Participate in system configuration, development, testing, patch validation, and application training.</li><li>Lead estimation and prioritization efforts for optimization projects.</li><li>Maintain expertise in EHR architecture and system changes over time.</li><li>Adhere to governance, change management, project management, incident management, and security standards.</li></ul>
<p><strong>Must be Authorized to work in the USA - no sponsorship accepted.</strong></p><p><br></p><p>We are seeking a highly motivated IT Field Service Specialist to support the deployment, maintenance, and troubleshooting of IT infrastructure across diverse locations. This role is critical to ensuring the successful delivery of IT services including server, network, and security systems, as well as low-voltage cabling. The ideal candidate will thrive in a dynamic environment, working closely with internal teams and external partners to meet project goals.</p><p><br></p><p><strong>***This position requires extensive travel—approximately 60% to 75%—across the United States. Candidates must be comfortable working in remote and challenging environments and be available for after-hours, weekend, and on-call support as needed.***</strong></p><p><br></p><ul><li>Install, configure, and troubleshoot IT systems including servers, network equipment, security devices, and structured cabling.</li><li>Support LAN/WAN infrastructure setup and maintenance.</li><li>Act as the primary technical contact for assigned field projects, coordinating across multiple teams.</li><li>Diagnose and resolve technical issues with a focus on timely and effective solutions.</li><li>Maintain accurate documentation of installations, inventory, and service records.</li><li>Participate in network monitoring and escalation rotations.</li><li>Travel to various sites to perform IT-related maintenance and installations.</li></ul><p><br></p>
<p>We are seeking a Senior Tax Professional to join a growing team and take ownership of complex tax engagements for both individuals and businesses. This role combines hands-on tax preparation with client advisory responsibilities and offers the opportunity to mentor junior staff. If you thrive in a collaborative environment and have strong technical tax expertise, this is an excellent opportunity to make an impact. This is a contract-to-hire opportunity. 100% ONSITE in office in Uptown area of Dallas, Texas.</p><p><br></p><p><strong><u>Contract-to-Hire Senior Tax Professional</u></strong></p><p>Key Responsibilities</p><p>Prepare and review complex individual and business tax returns (Forms 1040, 1120, 1120-S, 1065, 1041).</p><p>Communicate directly with clients to gather tax documentation and resolve inquiries.</p><p>Handle IRS notices, advocate for clients, and manage correspondence with tax authorities.</p><p>Collect and organize documents for tax return processing.</p><p>Mentor and support junior staff, including those pursuing CPA certification.</p><p>Collaborate with accounting leadership to ensure accurate and timely client deliverables.</p><p>Assist with accounting support tasks such as journal entries and payroll compliance.</p><p>Track fixed assets, inventory, and prepare depreciation schedules.</p><p>Ensure compliance with federal and state tax regulations and filing deadlines.</p><p><br></p><p><u>Qualifications</u></p><p>CPA or EA designation preferred.</p><p>Degree preferred (Associate minimum), but flexibility for strong experience.</p><p>Minimum 3+ years of experience in tax preparation within a CPA firm or similar environment.</p><p>Strong knowledge of US GAAP and tax differences.</p><p>Experience preparing individual and business tax returns (Forms 1040, 1120, 1120-S, 1065, 1041).</p><p>Proficiency in QuickBooks Online.</p><p>Familiarity with tax software such as Lacerte and CCH (experience preferred but not required).</p><p>Strong analytical, organizational, and communication skills.</p><p>Ability to manage multiple projects under tight deadlines.</p><p>Stable work history (no frequent job changes).</p><p><br></p><p><u>Technical Skills</u></p><p>Advanced Excel skills (including pivot tables).</p><p>Knowledge of IRS regulations, tax forms, filing requirements, and deadlines.</p>
<p>We are seeking a motivated and detail-oriented individual to join our accounting team as an Entry-Level Cash Accountant. In this role, you will be responsible for reconciling cash accounts, supporting full-cycle accounting functions, and ensuring transactions are properly recorded in accordance with U.S. GAAP. This opportunity offers broad exposure to general accounting and supports ongoing process improvements.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Reconcile a defined portfolio of cash accounts monthly, including research and resolution of discrepancies, outstanding items, and checks; propose necessary adjustments when applicable.</li><li>Execute assigned areas of full-cycle accounting (monthly, quarterly, and fiscal year-end), including journal entry processing, account reconciliations, and audit support, ensuring compliance with U.S. GAAP.</li><li>Develop a clear understanding of the business purpose behind transactions and ensure all activity is complete and coded accurately.</li><li>Apply internal controls and SOX controls to assigned balance sheet accounts; support continuous improvement initiatives and recommend process enhancements.</li></ul><p><br></p><p><br></p>
A leading publicly traded company is seeking a highly motivated and detail-oriented SOX Auditor to join its internal audit team. This role plays a critical part in ensuring compliance with the Sarbanes-Oxley (SOX) Act and involves significant interaction with senior management, external auditors, internal audit, and various corporate functions.<br><br>The ideal candidate will bring a strong background in internal controls, public accounting, or internal audit, preferably in a large or complex organization. Strong analytical, technical, and communication skills are essential for success in this position.<br><br><br><br>Key Responsibilities:<br><br>Execute and support SOX procedures to ensure compliance across multiple locations, entities, and business units.<br>Assist in the oversight of SOX methodology, reporting, and overall compliance efforts, with a focus on SOX 404.<br>Participate in the annual scoping and scheduling of SOX compliance activities to ensure timely execution.<br>Serve as a primary point of contact for external auditors regarding audit-related inquiries and feedback.<br>Collaborate with the Internal Audit team, including participation in guest auditor activities and workpaper preparation.<br>Perform remediation testing of control deficiencies and support the resolution process.<br>Assist in managing the audit management system and support various audit committee or controller-level meetings and initiatives.<br>Act as a subject matter expert for accounting and financial reporting processes.<br>Build and maintain strong working relationships with Finance, Accounting, and Operations teams.<br>Contribute to special projects focused on process improvements and value creation within the organization.<br><br><br>Qualifications and Requirements:<br><br>Bachelor’s degree in Accounting or a related field.<br>CPA or other relevant detail oriented certification preferred.<br>Minimum of 8 years of progressively responsible experience.<br>Public accounting (Big Four) and/or internal audit experience is a strong plus.<br>Hands-on experience with internal controls, SOX 404 compliance, and audit management systems.<br>Familiarity with Tableau or similar data analytics tools is a plus.<br>Strong technical accounting and analytical skills.<br>Excellent verbal and written communication skills, paired with diligence and attention to detail.<br>Proven ability to coordinate and negotiate with cross-functional teams at all levels, from staff to executive leadership.<br>Solid understanding of SEC regulations and internal accounting control procedures.<br>Strong project management capabilities to ensure timely and successful execution of audit-related tasks.<br>Self-starter with the ability to meet deadlines and take initiative.<br>Willingness and flexibility to travel as needed.
We are looking for a skilled Systems Manager to lead and optimize the organization's office systems, applications, and server infrastructure. This role is integral to ensuring seamless user experiences and operational efficiency by managing platforms such as Microsoft 365, Intune, Entra ID, and SharePoint. The ideal candidate will combine strategic leadership with hands-on technical expertise to drive continuous improvements in system performance and user support processes.<br><br>Responsibilities:<br>• Lead and mentor a team of IT professionals, fostering expertise in identity, access, asset management, and system hardening.<br>• Develop and implement strategies to optimize the availability and performance of office systems and backend server infrastructure.<br>• Collaborate with cybersecurity, infrastructure, and business units to align IT operations with organizational objectives.<br>• Manage the administration and enhancement of Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.<br>• Oversee Microsoft Intune for device provisioning, compliance, and lifecycle management.<br>• Administer Entra ID (Azure AD) for user provisioning, group management, and access controls.<br>• Ensure secure and efficient configurations for authentication systems and office technologies, including mailboxes, printers, and scanners.<br>• Monitor server health, performance, and availability using enterprise tools, and execute regular updates and vulnerability remediation.<br>• Develop and maintain documentation for server configurations, operational procedures, and recovery plans.<br>• Drive automation initiatives to streamline provisioning, support tasks, and asset lifecycle tracking.
We are looking for a skilled Data Analytics Specialist to join our team in Richardson, Texas on a long-term contract basis. In this role, you will play a key part in supporting the Enterprise Data Governance team by analyzing, documenting, and enhancing datasets to improve data quality and establish governance standards. You will collaborate with team members and stakeholders to develop tools and processes that ensure data accuracy and usability across the organization.<br><br>Responsibilities:<br>• Conduct detailed data profiling and analysis from multiple sources, providing actionable insights to guide business decisions.<br>• Collaborate with business users to identify critical data elements, establish data quality rules, and define thresholds and requirements.<br>• Create and manage dashboards and visualizations to monitor and improve data quality metrics.<br>• Prepare presentations, documentation, and feedback loops to support data governance initiatives and maintain accurate records.<br>• Assist in delivering project milestones for data governance tools and solutions.<br>• Partner with technology teams and governance groups to implement and expand data governance practices.<br>• Develop workflows and tools to align data quality initiatives with broader data analytics goals.<br>• Support the creation of blueprints and models for data quality improvement strategies.<br>• Ensure compliance with regulatory standards and best practices in data management.<br>• Facilitate cross-functional collaboration to optimize the use of data assets across the organization.
We are looking for an experienced Manager of Data Analytics and Costing to join our team in Fort Worth, Texas. This role is essential in driving financial planning, analysis, and costing accuracy within the organization. The ideal candidate will have a strong background in manufacturing cost structures, financial modeling, and team leadership, with a focus on delivering actionable insights and fostering process improvements.<br><br>Responsibilities:<br>• Lead financial planning processes, including budgeting, monthly forecasting, and long-range planning, ensuring alignment with organizational goals.<br>• Conduct detailed variance analyses to compare actual financial results with budgets and forecasts, providing actionable insights and recommendations.<br>• Develop and maintain predictive financial models to support strategic decision-making and scenario planning.<br>• Oversee product and job costing validation processes to ensure accuracy and alignment with operational realities.<br>• Collaborate with operations, production, and supply chain teams to analyze manufacturing variances and identify opportunities for cost savings.<br>• Create and deliver comprehensive management reports and dashboards using advanced tools such as Excel and Power BI.<br>• Implement predictive analytics techniques to anticipate cost trends and mitigate financial risks.<br>• Present financial data and complex analyses in a clear, concise manner for diverse stakeholders, including senior management.<br>• Lead and mentor a team of financial analysts and cost accountants, fostering growth and accountability.<br>• Champion best practices in data analytics and costing, driving continuous improvement across the organization.
<p>We are looking for an experienced Lead Cyber Security Engineer to lead and manage the daily operations of our cybersecurity program in the North Dallas area. This role requires a proactive individual with technical expertise to drive threat detection, incident response, vulnerability management, and patching initiatives across a hybrid cloud environment. If you are passionate about fostering innovation and ensuring robust security measures, this position offers an excellent opportunity to make a significant impact.</p><p><br></p><p>Responsibilities:</p><p>• Lead and oversee the Cybersecurity Operations team, ensuring effective management of analysts, incident responders, and vulnerability specialists.</p><p>• Implement and monitor threat detection and response tools, including CrowdStrike Falcon Complete, Rapid7 InsightIDR, and Proofpoint.</p><p>• Manage third-party patching strategies and execution, evaluating tools such as Patch My PC and Microsoft Intune.</p><p>• Conduct vulnerability scanning, prioritization, and remediation processes to safeguard enterprise systems.</p><p>• Develop and maintain operational playbooks and standard operating procedures aligned with industry standards like ISO 27001.</p><p>• Collaborate with IT, DevOps, and application teams to ensure secure software deployments and timely updates.</p><p>• Track and analyze performance metrics to assess operational efficiency and identify areas for improvement.</p><p>• Support compliance audits and risk assessments to maintain regulatory standards.</p><p>• Mentor and guide team members to cultivate a culture of accountability and continuous innovation.</p>
<p>We are looking for a forward-thinking Director of Engineering to lead and enhance our engineering efforts in SATCOM, RF & ESA (Electronically Steerable Antennas." This position requires a dynamic leader with extensive expertise in research and development, progressive product design, and advanced technologies. The role offers an exciting opportunity to oversee complex projects and drive innovation in electronically steerable antenna systems and SATCOM.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic leadership to engineering teams, ensuring alignment with organizational goals and objectives.</p><p>• Spearhead research and development initiatives to create cutting-edge, innovative solutions.</p><p>• Oversee the design, development, and deployment of electronically steerable antenna systems.</p><p>• Collaborate with cross-functional departments, including Product Management and Sales, to integrate engineering strategies with business needs.</p><p>• Ensure all engineering processes comply with industry standards and regulatory requirements.</p><p>• Cultivate a culture that prioritizes technical excellence, continuous improvement, and creative problem-solving.</p><p>• Manage project budgets, timelines, and resource allocation to ensure efficient execution.</p><p>• Evaluate and integrate emerging technologies into product development roadmaps.</p><p>• Mentor and guide engineering teams to foster growth and high-performance outcomes.</p>
