<p>Robert Half has a client in the Manufacturing industry seeking a Network Engineer. The ideal candidate for this position would have experience in small to enterprise environments and over at least 2 years of hands-on experience. This will be a temporary to full time opportunity that will be fully onsite.</p><ul><li>Manage layer 2/3 devices on the OSI</li><li>Support and troubleshoot Cisco Meraki wireless equipment, Cisco ASA Firewall, and Remote Access VPN platforms</li><li>Liaise with vendor support to manage maintenance planning and implementation (reactive and proactive) to minimize service disruption for Network Services</li><li>Deliver Network infrastructure development / build activities (managed by Project Managers), including release and deployment management for new services</li><li>Create and maintain operational and procedural documentation and escalation processes to ensure adherence to Network SLAs</li></ul>
<p>This role sits within a corporate IT environment supporting executive leadership and onsite staff, with a strong emphasis on white-glove service and high-touch end user support. The position focuses on delivering an exceptional user experience, serving as the primary IT presence at headquarters, and supporting the transition from MSP-managed services to an internal help desk model.</p><p><br></p><p><strong>POSITION TITLE:</strong> End User Computing Administrator / Desktop Support Specialist</p><p><strong>LOCATION:</strong> Dallas, TX (Hybrid – onsite Tues–Thurs minimum)</p><p><strong>SALARY:</strong> $70,000 - $80,000 Depending on Experience </p><p><strong>DURATION</strong>: 6-month contract to permanent </p><p><br></p><p><strong>RESPONSIBILITIES:</strong></p><ul><li>Serve as the primary onsite IT point of contact, delivering white-glove support to executives, leadership, and corporate staff (40–50 users)</li><li>Resolve Tier 1 and Tier 2 tickets across Windows, macOS, and Microsoft 365 environments, providing clear communication and timely follow-up</li><li>Support executive meetings by setting up and troubleshooting AV systems, including Zoom Rooms, Teams Rooms, and conference room technology</li><li>Assist with endpoint management tasks such as device provisioning, imaging, hardware troubleshooting, and lifecycle support</li><li>Contribute to the internalization of IT support by helping transition services from an MSP, building ticketing workflows, and creating knowledge base documentation</li></ul><p><br></p>