<p>We are seeking a skilled Desktop Support Technician to provide technical support and troubleshooting for end users in a hybrid work environment. This position is based in Dallas, TX and requires three days onsite and two days remote each week.</p><p><br></p><p><strong>POSITION: IT SERVICE DESK</strong></p><p><strong>LOCATION: DALLAS (HYBRID)</strong></p><p><strong>DURATION: 3 MONTH CONTRACT </strong></p><p><strong>RATE: $25-29/HR DEPENDING ON EXPERIENCE </strong></p><p><br></p><p><strong>End User Support</strong></p><ul><li>Provide desktop and end-user support for both Windows and macOS devices, including laptops, peripherals, printers, docking stations, and mobile accessories.</li><li>Troubleshoot hardware, software, networking, VPN, connectivity, and application issues.</li><li>Support employees both remotely and onsite while delivering a positive customer experience.</li><li>Assist users with login issues, password resets, account lockouts, software requests, and access-related questions.</li><li>Diagnose and resolve endpoint issues efficiently to minimize user downtime.</li></ul>
<p>This energy industry organization is seeking an IT Service Analyst to provide hands-on technical support for employees across a corporate environment. This role focuses on troubleshooting end-user issues, supporting Microsoft technologies, provisioning hardware, and assisting with IT operations in a fast-paced enterprise setting.</p><p><br></p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DALLAS, TX</strong></p><p><strong>DURATION: 4 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>RATE: $26 - $31/HOUR</strong></p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Provide Tier I and Tier II technical support for hardware, software, networking, and business application issues.</li><li>Configure, deploy, maintain, and troubleshoot laptops, desktops, mobile devices, printers, conference room technology, and related peripherals.</li><li>Manage user accounts, permissions, and access requests within Active Directory and Microsoft 365 environments.</li><li>Document, track, and resolve service requests using IT ticketing and change management processes.</li><li>Support onboarding activities, including workstation setup, account provisioning, and employee technology orientation.</li></ul><p><br></p>
<p>This distribution and manufacturing organization is seeking a Systems Engineer to join a growing technology team supporting ERP platform enhancements, cybersecurity initiatives, systems integrations, and enterprise applications. This role will play a key part in an upcoming ERP release, helping drive development, testing, user enablement, and ongoing system improvements across the business.</p><p><br></p><p><strong>POSITION TITLE:</strong> Systems Engineer</p><p><strong>LOCATION:</strong> Irving, TX (Hybrid, 3 days onsite)</p><p><strong>SALARY:</strong> $130,000 - $140,000</p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Support and enhance a proprietary ERP environment, including development, testing, troubleshooting, and user training activities related to upcoming system releases.</li><li>Design, build, and maintain integrations between ERP, enterprise applications, security platforms, and third-party business systems.</li><li>Administer and support Microsoft 365 technologies including Teams, Outlook, OneDrive, SharePoint, Defender, Entra ID, Enterprise Applications, and related services.</li><li>Develop and maintain automation, scripting, and API-based solutions utilizing REST APIs, Microsoft Graph API, Python, and other programming tools.</li><li>Partner with infrastructure and cybersecurity teams to strengthen system security, identity management, endpoint protection, and network integrations.</li><li>Participate in application lifecycle activities including requirements gathering, program flow analysis, SDLC processes, testing, deployment, and production support.</li><li>Provide rotational on-call support approximately one weekend per month and assist with issue resolution across multiple technology domains.</li></ul><p><br></p>
<p>We are looking for a dependable Help Desk/Desktop Support Analyst to deliver timely technical support for employees in Irving, Texas. This 3-month contract position is ideal for someone who enjoys solving end-user technology issues, setting up devices, and keeping day-to-day operations running smoothly. The role focuses on hands-on support across hardware, software, and user access needs while providing a strong customer service experience.</p><p><br></p><p><strong>POSITION: Help Desk/Desktop Support</strong></p><p><strong>LOCATION: Irving, TX (Hybrid)</strong></p><p><strong>DURATION: 3 Month Contract (Potential to convert)</strong></p><p><strong>RATE: $25-$29/HR</strong></p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Provide first-line technical assistance for laptops, desktop computers, mobile devices, printers, monitors, docking stations, and related equipment.</p><p>• Investigate and resolve common software and operating system issues, with primary support for Windows environments and some mobile platforms.</p><p>• Handle user account tasks such as onboarding, updates, deactivations, mailbox access changes, and basic security group administration.</p><p>• Prepare and deploy workstations by imaging, configuring, and setting up equipment according to established standards.</p><p>• Record support activity thoroughly in the ticketing platform and ensure service requests are tracked to completion.</p><p>• Maintain accurate asset information and contribute to organized inventory records for end-user technology.</p><p><br></p>
We are looking for a Network Engineer to support and strengthen enterprise voice and data connectivity for a retail organization based in Fort Worth, Texas. This contract position with permanent potential focuses on building, optimizing, and maintaining reliable network environments that keep business operations running efficiently across corporate and store locations. The ideal candidate brings deep technical knowledge across routing, switching, security, and remote connectivity, along with the ability to partner with stakeholders and resolve complex infrastructure issues.<br><br>Responsibilities:<br>• Build and deploy enterprise network solutions across local, wireless, wide area, and virtual private network environments to meet operational needs.<br>• Oversee network health by tracking performance, identifying risks, and making improvements that increase uptime and stability.<br>• Partner with business and technical teams to evaluate requirements and translate them into effective infrastructure designs.<br>• Support the introduction of new network technologies while contributing to forecasting and resource planning for future growth.<br>• Maintain organized technical records, diagrams, and support documentation to ensure accuracy and operational continuity.<br>• Diagnose and resolve connectivity problems affecting retail store locations and broader enterprise operations.<br>• Coordinate with cross-functional teams to ensure network components integrate smoothly with related systems and services.<br>• Configure and support core networking and security platforms, including Cisco, Palo Alto, F5, and Fortinet technologies.
<p>We are seeking a Network Engineer with strong expertise in managing and supporting enterprise network infrastructure, with a primary focus on <strong>Fortinet FortiGate Firewalls</strong> and <strong>F5 Local Traffic Manager (LTM)</strong> load balancing solutions. This individual will be responsible for the design, implementation, administration, and optimization of network security, traffic management, and high-availability services across multiple environments. The ideal candidate will have experience troubleshooting complex network issues, implementing security best practices, and ensuring reliable application delivery in both on-premises and hybrid cloud environments.</p><p><br></p><ul><li>Administer, configure, and support <strong>Fortinet FortiGate Firewalls</strong>, including policies, NAT, VPNs, routing, HA configurations, and security services.</li><li>Manage and maintain <strong>F5 BIG-IP LTM</strong> environments, including virtual servers, pools, monitors, iRules, SSL certificates, and traffic policies.</li><li>Design and implement secure network solutions to support business applications and critical infrastructure.</li><li>Monitor network performance and proactively identify and resolve connectivity, latency, and security-related issues.</li><li>Configure and maintain site-to-site and remote access VPN connectivity.</li><li>Perform firewall rule reviews, policy optimization, and security hardening activities.</li></ul>