Add your latest resume to match with open positions.

4 results for Desktop Support Specialist in Dallas, TX

Desktop Support

Roanoke, TX
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Northlake, Texas. This contract position involves providing technical assistance and support to ensure smooth operation of hardware, software, and specialized systems within a manufacturing environment. The role requires a proactive individual who excels at troubleshooting, customer service, and adapting to a fast-paced workplace. Title: Desktop Support Location: Northlake, Tx Duration: 2-3 months contract Pay: $28-32 per hour Responsibilities:• Deliver comprehensive hardware and software support for devices such as PCs, laptops, printers, and iPads used in a manufacturing setting.• Manage equipment setups, relocations, and onboarding processes for new users while handling peripheral procurement.• Image and reimage devices efficiently using specialized tools and systems.• Provide technical assistance for Microsoft 365 applications, including Outlook, Teams, and Excel.• Ensure adherence to safety protocols, including wearing appropriate gear like lab coats, safety shoes, and hair or beard nets when on the production floor.• Troubleshoot hardware and software problems, ensuring minimal disruption to operations.• Maintain a detailed inventory of devices and peripherals while ensuring timely updates and replacements.
2026-04-21T00:00:00Z

Technical Support- Tier 1

Dallas, TX
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
We are looking for a motivated Technical Support- Tier 1 specialist to join a customer-focused IT team in Dallas, Texas. This position supports employees with day-to-day technical issues across desktops, applications, mobile devices, and meeting technology in a services environment. It is well suited for someone with early-career IT experience who enjoys solving problems, delivering high-quality support, and building a strong foundation in enterprise technology. Responsibilities: • Provide first-line technical assistance for desktop and laptop issues, peripheral devices, printers, and commonly used business applications. • Resolve service requests and incidents by diagnosing problems, guiding users through solutions, and escalating more complex matters when needed. • Create, update, and close support tickets with clear documentation of issues, troubleshooting steps, and outcomes. • Set up and image workstations, prepare equipment for new hires, and support hardware replacement initiatives. • Manage routine account support tasks within Active Directory, including basic user access and profile assistance. • Assist employees with remote connectivity, mobile device support, and general access to firm technology resources. • Support conference rooms and meetings by helping with audio/visual equipment, virtual meeting tools, and room readiness. • Contribute to technology rollouts, software installations, system upgrades, and other endpoint support projects. • Participate in an after-hours on-call rotation to help address urgent support needs outside standard business hours.
2026-04-23T00:00:00Z

Customer Experience Specialist

Coppell, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join a mortgage services team in Coppell, Texas in a fast-paced contract-to-permanent opportunity. This role is ideal for someone who excels at assisting customers over the phone, can shift smoothly between multiple platforms, and remains composed while handling both service-related questions and early-stage payment discussions. You will support borrowers with a range of account needs in a high-volume environment while delivering a detail-focused and helpful experience on every interaction. Responsibilities: • Respond to a high volume of inbound and outbound customer calls related to mortgage accounts, ensuring each interaction is handled with accuracy and care. • Assist borrowers with questions involving payments, escrow matters, tax details, refinancing information, and other account-related concerns. • Support early-stage collections activity for accounts up to 60 days past due while maintaining a respectful, service-focused approach. • Navigate several internal systems and AI-enabled tools to research account information, document conversations, and provide timely resolutions. • Communicate clearly through both phone and email channels to address customer needs and follow up on outstanding issues when needed. • Manage changing priorities throughout the workday, including training schedules, post-training shift expectations, and periodic rotational Saturday coverage with compensatory time provided. • Contribute to a positive customer experience by identifying practical solutions, reducing confusion, and guiding customers through next steps. • Maintain business-casual workplace standards and represent the organization with care and consistency in all customer interactions.
2026-04-29T00:00:00Z

PC Technician

Dallas, TX
onsite
Temporary / Contract
23.75 - 26.5 USD / Hourly
We are looking for a Technician to provide on-site support for electronic pollbooks during Election Day in Dallas, Texas. This role supports post-election operations by receiving, inspecting, and processing returned election equipment. This role ensures all equipment is accurately accounted for, documented, and properly prepared for future use. Technicians work in a fast-paced warehouse environment, handling high volumes of equipment while identifying any damage or missing components. Ideal candidates are detail-oriented, reliable, and comfortable with physical, hands-on work in a team setting. Position required boxing up, lifting, moving the boxes of poll pads as well.
2026-04-16T00:00:00Z