<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
<p>We are looking for a Customer Service Representative to support daily customer interactions and provide dependable service from our Torrance, California location. This Long-term Contract position is ideal for someone who communicates clearly, stays organized, and can balance customer support with administrative coordination. The role includes handling incoming inquiries, preparing pricing information, and assisting with internal sales-related activities while maintaining a detail-oriented customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls and inquiries with accuracy and a service-focused approach.</p><p>• Prepare and follow up on quotation requests, ensuring details are complete and delivered in a timely manner.</p><p>• Support inside sales efforts by providing product or service information and assisting with order-related questions.</p><p>• Perform administrative tasks such as maintaining records, updating information, and organizing customer documentation.</p><p>• Use Microsoft applications to create correspondence, manage data, and track daily activities efficiently.</p><p>• Coordinate travel-related assistance when needed, helping arrange and communicate necessary details.</p><p>• Work with internal teams to resolve customer concerns and ensure requests are handled from start to finish.</p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
We are looking for a customer-focused, detail-oriented individual to support members of a financial services organization in Long Beach, California. This Long-term Contract position is ideal for someone who can guide clients through account services, lending inquiries, and product education while delivering a high standard of care. The role combines relationship building, administrative accuracy, and regulatory awareness to help members make informed financial decisions.<br><br>Responsibilities:<br>• Assist members with opening and maintaining a variety of accounts, including specialized account types, while ensuring documentation is complete and accurate.<br>• Speak with members to assess financial needs and recommend suitable banking and lending solutions based on their goals.<br>• Clarify account terms, product features, disclosures, and loan information in a way that is easy for members to understand.<br>• Conduct conversations with members regarding consumer and real estate borrowing needs and gather the information required to move applications forward.<br>• Review application details such as credit background, income, debt obligations, and collateral information to support sound loan processing.<br>• Prepare and process loan files in alignment with company procedures and applicable regulatory standards.<br>• Coordinate supporting items for secured loans, including title-related documentation and insurance verification.<br>• Promote relevant financial products such as retirement accounts, credit cards, certificates, and protection offerings through service interactions and follow-up outreach.<br>• Participate in outbound calling, membership campaigns, and community-facing efforts that help expand client relationships and business presence.<br>• Maintain compliance with internal controls, security practices, licensing expectations, and state and federal requirements, including active notary and registration status when required.
We are looking for a Customer Service Representative to support daily customer operations in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys balancing customer communication, order-related coordination, and accurate system updates in a busy office setting. The person in this role will help maintain product availability, partner with internal teams to keep deliveries on schedule, and provide responsive service across a high volume of inquiries.<br><br>Responsibilities:<br>• Monitor inventory status and confirm product availability to help meet customer order needs.<br>• Coordinate with shipping personnel to track outbound orders and support timely delivery performance.<br>• Enter and update customer and order information with a high degree of accuracy using alphanumeric data systems.<br>• Respond to a steady flow of inbound calls and provide helpful, attentive assistance to customers.<br>• Use Microsoft Dynamics AX to locate item details, verify product records, and support order-related questions.<br>• Assist with order entry activities and maintain organized records for customer transactions.<br>• Communicate with internal departments to resolve service issues and keep customers informed of order progress.<br>• Support day-to-day administrative tasks that contribute to efficient customer service operations.
We are looking for a Customer Service Representative to support library services in Oceanside, California. This Contract position is ideal for someone who enjoys helping the public, managing high-volume service requests, and keeping records accurate in a fast-paced environment. The person in this role will assist patrons with circulation needs, complete administrative tasks, and work closely with library staff to keep daily operations running smoothly.<br><br>Responsibilities:<br>• Deliver courteous front-line assistance to patrons and staff at the circulation desk while supporting day-to-day library operations.<br>• Create and update patron accounts, issue library cards, and manage borrowing activities such as checkouts, renewals, and returns.<br>• Investigate and address account concerns related to overdue, lost, or damaged materials by applying established library guidelines.<br>• Complete clerical support tasks including data entry, file maintenance, report preparation, written correspondence, and documentation tracking.<br>• Help manage circulation and resource-sharing activities by processing requests, monitoring material movement, and updating records in library systems.<br>• Contribute to collection upkeep through shelving, inventory support, and maintaining an orderly and accessible library environment.<br>• Provide guidance on departmental procedures and assist in promoting efficient workflows across the team.<br>• Use circulation software, office technology, and standard equipment to ensure accurate transactions and dependable recordkeeping.<br>• Collaborate with personnel at assigned branch locations to support consistent service delivery and operational coverage.
We are looking for a Customer Service Representative to support residents with account questions, maintenance-related concerns, and general service needs in Tustin, California. This is a Long-term Contract opportunity with an initial 90-day assignment and potential for extension, offering a hybrid schedule with remote work on Monday and Friday and onsite work Tuesday through Thursday. The ideal candidate brings a service-first mindset, communicates with empathy, and can manage a high volume of resident interactions while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Respond to incoming and outgoing resident communications regarding maintenance matters, account questions, and general service requests.<br>• Deliver thoughtful and courteous support that helps residents feel heard, informed, and assisted throughout each interaction.<br>• Investigate concerns, identify appropriate next steps, and work toward timely resolution of complaints, inquiries, and service issues.<br>• Maintain detailed and accurate records of conversations, updates, and outcomes within internal platforms and databases.<br>• Manage a steady call volume while focusing on efficient problem-solving and a high-quality customer experience.<br>• Partner with cross-functional teams to gather information, coordinate actions, and resolve resident matters effectively.<br>• Follow up with residents after providing assistance to confirm questions have been addressed and expectations have been met.<br>• Learn and navigate multiple software applications to document activity, access account details, and process information correctly.<br>• Contribute to a collaborative team environment by working effectively with colleagues across departments.
<p>A rapidly growing home services company is seeking a Customer Service Representative to support scheduling, customer communications, and service coordination efforts. This role is ideal for someone who enjoys helping customers, managing multiple priorities, and creating positive customer experiences.</p><p>The successful candidate will be an important part of the customer journey, helping coordinate service requests and ensuring customers receive timely and professional support.</p><p>Responsibilities</p><p>Customer Relations</p><ul><li>Answer inbound calls and respond to customer inquiries</li><li>Schedule service appointments and coordinate technician dispatches</li><li>Provide updates regarding appointments and service timelines</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain detailed customer notes and service records</li></ul><p>Administrative Functions</p><ul><li>Enter and update customer information accurately</li><li>Process service requests and work orders</li><li>Assist with reporting and operational support activities</li><li>Coordinate communication between customers and field teams</li></ul>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>We are looking for a Patient Service Representative to support front-end revenue cycle and patient access activities for a healthcare organization in Encino, California. This Patient Service Representative focuses on delivering a welcoming patient experience while ensuring registration, scheduling, and payment information is accurate and complete. The Patient Service Representative will coordinate appointment-related needs, assist families with financial and authorization questions, and help maintain the documentation required for timely service and billing.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Review and confirm patient and guarantor demographic and financial details during visits, updating records when changes are identified.</p><p>• Establish new patient records and manage account setup or continuation in accordance with organizational guidelines.</p><p>• Communicate expected out-of-pocket costs such as copays, deductibles, and other balances, and collect payments at the time of service.</p><p>• Maintain precise cash and payment documentation, reconcile funds at the start and close of each shift, and gather insurance or eligibility documents needed for billing.</p><p>• Monitor assigned follow-up worklists to help ensure patients receive required next steps in care.</p><p>• Request and obtain outside medical documentation when needed to support patient care or account processing.</p><p>• Secure prior authorizations for visits, procedures, and ancillary services, and arrange related appointments in a timely manner.</p><p>• Support urgent scheduling needs by coordinating with providers and helping complete financial clearance for time-sensitive visits.</p><p>• Explain pre-certification and authorization requirements to patient families and guide them through the necessary steps before services are delivered.</p><p><br></p><p><strong>Benefits:</strong> Health, Dental, Vision, 401k, and Sick Time Off. </p>
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
<p>Are you someone who thrives on solving problems, enjoys digging into technical issues, and takes pride in delivering an exceptional customer experience? We’re partnering with a growing organization looking for a <strong>Customer Service Representative II</strong> to serve as a trusted resource and brand ambassador for both internal teams and external customers.</p><p><br></p><p>This is more than just a customer service role—this is your chance to become a go-to expert, helping customers navigate products and systems while ensuring every interaction reflects professionalism, efficiency, and care.</p><p><strong>What You’ll Be Doing</strong></p><ul><li>Provide <strong>technical support and troubleshooting assistance</strong> to customers via phone, email, and internal channels</li><li>Respond to and resolve <strong>inquiries from both internal stakeholders and external clients</strong> in a timely, knowledgeable manner</li><li>Serve as a <strong>brand authority</strong>, ensuring consistent messaging and a high-quality customer experience</li><li>Document interactions, cases, and resolutions within the company’s <strong>CRM system</strong></li><li>Partner cross-functionally with operations, sales, and technical teams to resolve complex issues</li><li>Utilize <strong>ERP and business management systems</strong> to track orders, updates, and customer data</li><li>Assist with <strong>general office and administrative support</strong> as needed</li></ul>
<p><strong>Customer Care Associate – Cerritos, CA (On-Site)</strong></p><p><strong>We are partnering with a growing wholesale company in Cerritos seeking a Customer Care Associate to join their team! This is a full-time, on-site opportunity ideal for someone who is customer-focused, detail-oriented, and thrives in a fast-paced environment.</strong></p><p><strong>If you enjoy working with people, handling orders, and being part of a collaborative team — this could be a great fit!</strong></p><p><br></p><p><strong>🔹 What You’ll Be Doing:</strong></p><ul><li>Responding to customer inquiries via phone, email, and in person</li><li>Processing high-volume orders and confirming payment information</li><li>Coordinating with sales, accounting, and shipping teams to ensure accurate fulfillment</li><li>Handling returns, claims, and special/custom orders</li><li>Maintaining customer accounts and building strong relationships</li><li>Assisting with front-desk duties as needed</li><li>Supporting showroom set-ups and occasional trade show events</li></ul><p><br></p>
<p>Help Clients Get the Most From Their Investment</p><p>A rapidly growing software company is seeking a Customer Success Coordinator to support client onboarding, account management, and customer retention initiatives. This role is ideal for someone who enjoys relationship building and helping customers achieve success while working in a collaborative technology environment.</p><p>The successful candidate will work closely with sales, implementation, and support teams to ensure clients receive exceptional service and ongoing support.</p><p>Key Responsibilities</p><p>Customer Relationship Management</p><ul><li>Serve as a primary point of contact for assigned accounts</li><li>Assist clients with onboarding and implementation processes</li><li>Schedule and coordinate customer training sessions</li><li>Monitor customer satisfaction and engagement levels</li><li>Escalate technical issues to appropriate teams</li></ul><p>Administrative & Project Support</p><ul><li>Maintain CRM records and customer documentation</li><li>Track client activity and service metrics</li><li>Generate reports for leadership review</li><li>Support customer retention and account growth initiatives</li></ul>