<p>Summary:</p><p>The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish).</p><p> </p><p><u>DUTIES </u> </p><ul><li>Assist with R&R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
We are looking for a bilingual Administrative Assistant to join a dynamic non-profit organization in Los Angeles, California. In this Contract to ongoing role, you will provide essential administrative support to a family resource center, ensuring the smooth planning and execution of workshops, training events, and other program activities. This position involves collaborating with staff, community partners, and families while managing communication materials and maintaining confidentiality.<br><br>Responsibilities:<br>• Coordinate and execute logistics for workshops, training sessions, and other program events.<br>• Develop and maintain both print and digital communication materials to support program activities.<br>• Serve as a point of contact for agency staff, community partners, and families to disseminate information effectively.<br>• Maintain accurate and organized filing systems to ensure efficient record-keeping.<br>• Manage sensitive and confidential information with care and professionalism.<br>• Utilize Microsoft Office applications and other relevant software to create presentations, reports, and other materials.<br>• Host virtual meetings using online platforms and ensure smooth technological operations during events.<br>• Provide general administrative support, including answering inbound calls, data entry, and receptionist duties.
We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner.<br>• Process orders and accurately input data into the system to ensure seamless transactions.<br>• Handle both inbound and outbound calls to address customer needs and provide solutions.<br>• Maintain and update customer records with accurate and detailed information.<br>• Resolve customer complaints by identifying issues and offering appropriate resolutions.<br>• Collaborate with team members to improve service processes and enhance customer satisfaction.<br>• Stay informed about company products and services to effectively assist customers.<br>• Follow up with customers to ensure their concerns are fully addressed and resolved.<br>• Adhere to company policies and procedures while maintaining a high level of attention to detail.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
We are looking for a Customer Service Representative to support emergency preparedness outreach efforts in Pasadena, California. This is a Contract position focused on connecting with residents, answering questions related to preparedness and response, and delivering helpful service with professionalism and empathy. The ideal candidate is comfortable handling a high volume of outbound and inbound communication while keeping accurate records and following established procedures.<br><br>Responsibilities:<br>• Place outreach calls to California residents to share emergency preparedness information and offer support when needed.<br>• Address incoming questions about disaster readiness, response steps, and available assistance in a clear and courteous manner.<br>• Record call details, customer concerns, and outcomes accurately in the appropriate database or tracking system.<br>• Follow approved workflows, communication standards, and call handling procedures to ensure consistent service delivery.<br>• Take part in onboarding and ongoing training to stay current on messaging, service expectations, and call center best practices.<br>• Manage both inbound and outbound interactions efficiently while maintaining a positive customer experience.<br>• Support related administrative tasks such as data entry, email follow-up, appointment coordination, or order-related updates as assigned.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
We are looking for a Customer Service Representative for a Contract position based in Irvine, California. This role supports participant scheduling and service coordination by managing frequent updates, resolving coverage issues, and maintaining accurate records across internal systems. The ideal candidate brings strong customer service experience, communicates clearly with families and staff, and stays organized in a fast-paced environment with changing priorities.<br><br>Responsibilities:<br>• Coordinate participant schedules by matching Behavior Interventionists with individuals based on location, qualifications, availability, and program requirements.<br>• Communicate with participants, families, and clinical staff to arrange service times and adjust appointments while ensuring timely updates reach all involved parties.<br>• Manage a high volume of inbound and outbound scheduling communication with professionalism, addressing changes, conflicts, and urgent coverage needs throughout the day.<br>• Track attendance and assignment changes daily, identify gaps in coverage, and reassign services when needed to maintain continuity of care.<br>• Maintain precise scheduling documentation in the designated computer system and confirm that schedule updates are acknowledged and followed.<br>• Prepare service verification reports for payroll and billing, reviewing data for accuracy and resolving discrepancies with the appropriate teams.<br>• Review fulfillment levels and compliance-related metrics, identify service gaps, and support action plans to improve scheduling outcomes.<br>• Partner with Payroll, Billing, and Human Resources to help ensure correct pay status, service records, and contract-related documentation.<br>• Support team operations by organizing or attending meetings, trainings, and staff sessions, and assist with onboarding or cross-training of scheduling team members as needed.
<p>We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.</p><ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul><p><br></p><p>• Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.</p><p>• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.</p><p>• Prepare invoices and assist with billing activities by confirming order information before final submission.</p><p>• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.</p><p>• Enter order details into internal systems and verify that all entries align with supporting paperwork.</p><p>• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.</p>
<p>The Sales Support Administrator is responsible for coordinating and executing customer account onboarding activities, ensuring accurate setup, timely activation, and a smooth handoff from Sales to Customer Service. </p><p> </p><p>Key Responsibilities</p><ul><li>Coordinate and support a Sales Support onboarding team of 3–4 team members </li><li>Coordinate new customer and transition account onboarding from Sales handoff through activation </li><li>Maintain clear documentation and status updates throughout the onboarding lifecycle </li><li>Support a smooth transition to Customer Service or Account Implementation teams upon completion</li></ul><p><br></p>
We are looking for a Customer Service Representative to support outreach and customer assistance efforts for residents in Pasadena, California. This is a Contract position focused on connecting with the public, answering questions related to emergency readiness, and delivering clear, helpful guidance with professionalism and empathy. The ideal candidate is comfortable handling a high volume of inbound and outbound communication, documenting interactions carefully, and following established service procedures.<br><br>Responsibilities:<br>• Place outbound calls to residents to share emergency preparedness information and offer support when assistance is needed.<br>• Address incoming questions with accurate, easy-to-understand guidance related to disaster readiness, response procedures, and available resources.<br>• Record call details, customer concerns, and outcomes thoroughly in the appropriate database to ensure complete and reliable documentation.<br>• Follow approved workflows, scripts, and service standards to manage each interaction consistently and professionally.<br>• Take part in training sessions and team updates to remain current on messaging, call handling expectations, and service best practices.<br>• Manage a steady volume of inbound and outbound calls while maintaining a courteous and solutions-focused approach.<br>• Support related administrative tasks such as data entry, email follow-up, and appointment coordination when required.
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a long-term opportunity. This position is ideal for someone who enjoys helping customers, managing a steady call volume, and keeping information organized with accuracy. The role combines inbound support with outbound follow-up activity and offers the opportunity to build long-term experience in a customer-focused environment.<br><br>Responsibilities:<br>• Handle approximately 10 incoming calls each day, providing timely and attentive assistance to customers.<br>• Complete a higher volume of outbound calls after training, typically ranging from 30 to 80 calls daily, to support follow-up and service needs.<br>• Send follow-up links and communicate next steps clearly so customers understand how to proceed.<br>• Enter customer and order-related information accurately into internal systems while maintaining detailed records.<br>• Use Salesforce and related tools to track interactions, update account information, and document service activity.<br>• Respond to customer inquiries effectively, resolve routine issues, and escalate more complex concerns when needed.
<p>We are seeking a candidate with Customer Care experience who can demonstrate professionalism, warmth, and enthusiasm in providing exceptional customer service to our customers.</p><p> </p><p><strong>Position: Temp to Hire</strong> – Please note that traveling is a requirement for this position once they are hired. Attendance is strict Monday through Friday 8:30am to 5:30pm.</p><p><strong> </strong></p><p><strong>Bilingual:</strong> Required (Spanish, Chinese, Vietnamese, or Tagalog)</p><p> </p><p><strong>POSITION OVERVIEW</strong></p><p>The <strong>Customer Care Associate (CCA)</strong> has a passion for taking care of customers. The Customer Care team processes a large volume of orders placed over email, fax, phone, and in person, researches and solves customer problems, processes returns and works on custom/special orders. The CCA loves to work within a team to exceed customer expectations. This person is motivated by and able to thrive in a <strong>fast-paced</strong>, start-up, environment with little structure and requiring a lot of initiative. The successful CCA ultimately develops a comprehensive understanding of the product and department policies and is able to recognize issues that should be escalated to the manager/supervisor for resolution.</p><p><strong> </strong></p><p><strong>REPORTS TO: </strong>Manager, Customer Care</p><p><strong>ESSENTIAL FUNCTIONS</strong></p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ol><li><strong>Research</strong> and resolve customer inquiries.</li><li>Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, including following through to completion on product returns and claims. A reply with solution is expected for most customer requests within two business days to customers, sales reps and internal departments.</li><li>Work with sales representatives, accounting, and the shipping department to process customer requests and concerns. Confirm orders, obtain payment information, and documents. </li><li>Respond to customer questions <strong>efficiently and effectively</strong> through the use of <strong>active listening</strong>, personalization techniques and focusing on <strong>adding value</strong>.</li><li>Build formal and informal <strong>relationships</strong> with customers and internal team members to drive customer loyalty and retention. Manage assigned accounts and review their performance. </li><li>Provide supervisor/manager with timely updates on order processing, shipping, and back orders.</li><li>May be asked to back up the front desk receptionist for a limited time, including greeting visitors, triaging phone calls, and other administrative tasks.</li><li>Participate in tradeshows and showroom set-ups. Engage and work with customers face-to-face.</li><li>Operate as a team player. Work together to drive solutions for the <strong>long-term success</strong> of Allstate Floral and its customers.</li></ol><p><strong> </strong></p><p><br></p>
<p>We are looking for a compassionate and organized Customer Service Representative to join a busy veterinary hospital in Carlsbad. This role is ideal for someone who enjoys working with people and animals, and who can remain calm, empathetic, and professional in a fast-paced clinical setting. You will serve as the primary point of contact for pet owners, helping coordinate appointments, answer questions, and ensure a smooth experience for both clients and patients.</p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Greet clients and pets, creating a welcoming and supportive environment</li><li>Schedule appointments and manage daily calendars</li><li>Answer phones and respond to client inquiries regarding services, pricing, and care</li><li>Assist with patient check-in/check-out and maintain accurate records</li><li>Process payments and explain invoices or treatment plans</li><li>Coordinate with veterinary staff to ensure efficient patient flow</li><li>Maintain cleanliness and organization of the front office</li><li>Provide general administrative support as needed</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support daily customer interactions for a long-term contract to hire opportunity for a technology company in Encino, California. In this role, you will serve as a key point of contact for callers and customers, helping resolve questions, process information accurately, and maintain a positive service experience. The ideal candidate is comfortable working in a fast-paced call center environment, balancing communication tasks with detailed administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Use VoIP phone systems and standard office software to manage communications and document interactions</p><p>• Handle a high volume of incoming calls while providing courteous, solution-focused assistance to customers</p><p>• Respond to customer inquiries through phone and email, ensuring clear communication and timely follow-up</p><p>• Enter, update, and maintain customer information, service details, and related records with accuracy</p><p>• Process order information and complete data entry tasks to support daily business operations</p><p>• Make outbound calls as needed to confirm details, provide updates, or assist with service-related matters</p><p>• Coordinate and schedule appointments based on customer needs and team availability</p><p>• Support ongoing customer service activities by tracking requests and escalating unresolved issues when appropriate</p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
We are looking for a Customer Service Representative to support emergency preparedness outreach efforts in Pasadena, California. This is a Contract position focused on connecting with State of California residents, sharing clear guidance, and helping people access timely information during preparedness and response activities. The ideal candidate is comfortable handling a high volume of inbound and outbound communication, documenting interactions carefully, and delivering attentive service in a fast-paced environment.<br><br>Responsibilities:<br>• Place outbound calls to residents and community members to communicate emergency readiness information and offer appropriate support resources.<br>• Handle incoming questions effectively, providing accurate guidance related to disaster preparedness, safety procedures, and related services.<br>• Record call details, customer concerns, and follow-up actions in the designated system with a high level of accuracy.<br>• Apply established call handling standards, scripts, and operating procedures to ensure consistent and compliant service.<br>• Take part in ongoing training to remain current on program updates, communication approaches, and service expectations.<br>• Manage email correspondence and related administrative tasks to support customer interactions and case follow-up.<br>• Schedule appointments or callbacks when needed to help ensure residents receive timely assistance.<br>• Use Microsoft Word, Excel, and other basic office tools to complete documentation and support daily customer service activities.
We are looking for a Customer Service Representative to support member and customer inquiries in West Covina, California. This contract opportunity with potential for a permanent role is ideal for someone who is patient, attentive to detail, and comfortable handling a high volume of service-related interactions. The role focuses primarily on assisting members by phone, documenting information accurately, and providing dependable support in both busy and steady periods. Training is available, making this a strong fit for someone ready to grow in a service-oriented environment.<br><br>Responsibilities:<br>• Respond to incoming member and customer calls with professionalism, empathy, and clear communication.<br>• Place outbound calls as needed to follow up on service questions, confirm information, or provide updates.<br>• Enter and maintain accurate records in internal systems while ensuring details are complete and up to date.<br>• Support member service activities for the majority of the workday, delivering timely and courteous assistance.<br>• Explain available services, address concerns, and guide customers toward appropriate resolutions.<br>• Manage workload effectively during high-demand periods such as open enrollment while maintaining service quality.<br>• Use Microsoft Word and Outlook to handle documentation, communication, and daily administrative tasks.<br>• Contribute to a positive team environment by staying dependable, adaptable, and focused in a fast-moving setting.
<p>We are seeking a detail-oriented and proactive Customer Service Representative for a temp-to-hire opportunity with a growing company in the construction industry. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively coordinate across multiple departments to ensure excellent service and on-time delivery.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage order intake via phone and email, ensuring accuracy and timeliness</li><li>Verify product availability and confirm inventory levels</li><li>Coordinate with purchasing and fabrication teams to locate or source products as needed</li><li>Partner with the shipping department to track and confirm on-time deliveries</li><li>Perform high-volume data entry using alphanumeric systems with strong attention to detail</li><li>Handle 20+ inbound calls daily, providing professional and efficient customer support</li><li>Utilize Microsoft Dynamics AX to search products and manage order information</li><li>Maintain accurate records and provide updates to customers as needed</li></ul><p><br></p>
<p>We are working with an established plaintiff-side personal injury law firm to find a Legal Assistant to join their team and support their litigation practice on a contract basis. The ideal candidate is organized, proactive, and comfortable working in a fast-paced, team-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Translate written and verbal communications for Spanish-speaking clients (or other languages, as applicable)</li><li>Provide administrative and litigation support to attorneys on plaintiff personal injury cases</li><li>Assist with case management, document preparation, and file organization</li><li>Communicate with clients, medical providers, and other parties as needed</li><li>Support general office operations</li></ul><p><strong>Details:</strong></p><ul><li>Contract assignment through June</li><li>5 days on site in Encino</li><li>Starts immediately</li><li>Full time 40-hour work week</li></ul>
We are looking for a bilingual Bookkeeper to support daily financial and administrative operations for a member-focused benefits organization in California. This contract-to-permanent position is ideal for someone who is comfortable balancing accurate recordkeeping, office support, and direct member interaction in both Spanish and English. The role requires strong attention to detail, sound judgment when resolving discrepancies, and a thoughtful approach to assisting members with benefit-related questions. This is an onsite opportunity with long-term potential.<br><br>Responsibilities:<br>• Enter and maintain high volumes of financial and member-related information with a strong focus on accuracy and timeliness.<br>• Review records carefully, identify inconsistencies, and take appropriate steps to correct or escalate issues.<br>• Assist with routine bookkeeping tasks, including support for accounts payable, accounts receivable, and related financial documentation.<br>• Perform general office and clerical duties to help keep daily operations organized and efficient.<br>• Communicate clearly with members in both Spanish and English, whether assisting visitors in person or responding to questions.<br>• Explain benefit offerings and plan guidelines in a way that is clear, thorough, and easy for members to understand.<br>• Provide courteous front-line customer service while helping members navigate requests and documentation needs.<br>• Work closely with the current team during the training period to ensure a smooth transition of responsibilities.