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2 results for Customer Service in Cortland, NY
- Syracuse, NY
- onsite
- Temporary
- 18 - 21 USD / Hourly
- <p>Robert Half is currently hiring a <strong>Customer Service Representative</strong> for a reputable organization in the Syracuse area. This <strong>contract role</strong> is ideal for someone who thrives in a fast‑paced environment and enjoys helping customers resolve questions and issues with professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle incoming calls, emails, and inquiries from customers</li><li>Provide accurate information, troubleshoot issues, and ensure high‑quality service</li><li>Document customer interactions, updates, and resolutions in internal systems</li><li>Maintain knowledge of company products, policies, and procedures</li><li>Collaborate with internal teams to resolve escalated issues</li><li>Assist with administrative tasks including data entry, order processing, and account updates</li><li>Maintain a positive, customer‑focused attitude in all interactions</li></ul><p><br></p>
- 2026-03-02T00:00:00Z
- Syracuse, NY
- onsite
- Temporary
- 18 - 21 USD / Hourly
- <p>We are seeking a professional and customer-focused <strong>Customer Service Representative</strong> to serve as a key point of contact for customers. This role is responsible for providing exceptional service, addressing inquiries, resolving issues, and ensuring a positive customer experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns, complaints, or issues while maintaining a positive and solutions-oriented approach</li><li>Document customer interactions and maintain accurate records in internal systems</li><li>Process orders, returns, exchanges, or account updates as needed</li><li>Escalate complex issues to appropriate internal teams when necessary</li><li>Follow established procedures and customer service standards</li><li>Contribute to a positive team environment and support departmental goals</li></ul><p><br></p><p><br></p>
- 2026-03-27T00:00:00Z