<p>Robert Half is seeking an experienced IT Analyst to support approximately 300 employees across seven locations in an all-Windows environment consisting of roughly 350 computers. This is a hands-on, support-focused role with a strong emphasis on Microsoft Intune, endpoint management, desktop support, and help desk operations.</p><p><br></p><ul><li>Provision, configure, and deploy Windows desktops and computers using Microsoft Intune.</li><li>Package, configure, test, and deploy applications through Intune.</li><li>Create, configure, and maintain Intune device policies and endpoint management settings.</li><li>Deploy and manage printers across user devices through Intune.</li><li>Administer mobile device management (MDM), including device enrollment, configuration, and policy enforcement.</li><li>Troubleshoot hardware, software, operating system, application, and endpoint-related issues.</li><li>Respond to service tickets, prioritize requests, and work efficiently to reduce an existing backlog of 100+ tickets.</li></ul><p><br></p>
<p>We are looking for an experienced Business Systems Analyst to support complex business and technology initiatives in Southern California. This Long-term Contract opportunity is ideal for someone who can connect business priorities with technical execution, especially in data, reporting, and system integration environments. The role works closely with stakeholders, architects, developers, data engineers, and vendors to shape requirements, improve business processes, and help deliver reliable solutions in an onsite setting four days per week.</p><p><br></p><p>Responsibilities:</p><p>• Partner with business teams and technical stakeholders to uncover, analyze, and confirm functional, non-functional, data, and integration needs for new and existing solutions.</p><p>• Produce and maintain clear project documentation such as business requirements, functional specifications, user stories, workflow diagrams, and use cases to support delivery teams.</p><p>• Evaluate enterprise data sources, business workflows, and information movement to identify gaps, improvement opportunities, and solution recommendations.</p><p>• Define data rules, field relationships, source-to-target mappings, and transformation logic to support reporting, analytics, and broader data platform initiatives.</p><p>• Gather and document integration expectations, including interface behavior, payload details, mapping logic, and end-to-end process interactions across connected systems.</p><p>• Work with architects, developers, data engineers, and vendors to review solution approaches, align technical design decisions with business goals, and support implementation planning.</p><p>• Contribute to agile delivery activities by assisting with backlog refinement, prioritization discussions, and identification of dependencies, risks, and business impacts.</p><p>• Develop acceptance criteria, test scenarios, and system-to-system validation plans while coordinating business testing and confirming that delivered functionality meets expectations.</p><p>• Assist with troubleshooting production issues tied to data or integrations, support root cause analysis, and recommend continuous improvements after deployment.</p>
<p>We are seeking a hands-on IT Field Infrastructure Technician to support the deployment, maintenance, and ongoing operation of technology infrastructure across multiple locations. This role is responsible for installing and configuring network equipment, setting up end-user devices, supporting site openings, and providing on-site technical support.</p><p>The ideal candidate enjoys working in the field, troubleshooting hardware and network issues, and collaborating with both technical and non-technical stakeholders to ensure reliable technology operations.</p><p><br></p><p>Key Responsibilities: </p><p><strong>Infrastructure Deployment</strong></p><ul><li>Install and configure firewalls, switches, wireless access points, and network-connected devices</li><li>Coordinate ISP circuit activations and configure basic network services (VLANs, DHCP, DNS)</li><li>Deploy laptops, printers, VoIP phones, displays, and backup power systems</li><li>Validate infrastructure readiness prior to site go-live</li></ul><p><strong>Field Support</strong></p><ul><li>Travel to locations to troubleshoot network, hardware, and connectivity issues</li><li>Replace and reconfigure equipment as needed</li><li>Support hardware refreshes and technology lifecycle initiatives</li><li>Maintain accurate network and asset documentation</li></ul><p><strong>IT Support</strong></p><ul><li>Provision, image, and deploy endpoint devices</li><li>Support Microsoft 365 workstation setup and user onboarding</li><li>Collaborate with internal and outsourced support teams on escalations</li><li>Assist with asset management and inventory tracking</li></ul>
<p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in <strong>Downtown Los Angeles, CA</strong></p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for employees in Los Angeles, California. This Long-term Contract position is ideal for someone early in their IT career who enjoys solving user issues, learning through hands-on experience, and delivering dependable support in a detail-oriented environment. You will work closely with internal staff to address common technology concerns, prepare equipment for new hires, and contribute to ongoing IT projects under the guidance of the IT Manager.<br><br>Responsibilities:<br>• Respond to employee support requests and manage a steady flow of service desk tickets with timely follow-up and resolution.<br>• Diagnose and resolve routine hardware, software, and Windows-related issues, escalating more complex problems when needed.<br>• Set up laptops, desktops, peripherals, and user workstations to ensure employees have the tools required for daily work.<br>• Support onboarding and offboarding activities by preparing equipment, configuring access, and collecting assigned devices.<br>• Maintain accurate ticket updates and documentation so issues, actions taken, and next steps are clearly recorded.<br>• Provide user-friendly assistance to employees with different levels of technical knowledge, using patience and clear communication.<br>• Partner with the IT Manager on assigned technology initiatives and assist with operational tasks that improve support services.
<p><strong>Help Desk Support Analyst</strong></p><p><br></p><p><strong>Role Summary</strong> </p><p>We are seeking a Help Desk Support Analyst to provide day-to-day technical support in a professional environment. This Los Angeles, California-based role will troubleshoot user issues, manage support requests, and help ensure employees have reliable access to the technology they need.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to and resolve end-user hardware, software, and access issues.</li><li>Manage support requests through an established ticketing system.</li><li>Troubleshoot desktop applications, operating systems, connectivity, and peripheral issues.</li><li>Escalate complex issues to appropriate technical teams when needed.</li><li>Maintain clear documentation of issues, resolutions, and support procedures.</li><li>Assist with software testing, workstation support, and general IT projects.</li><li>Provide professional and responsive customer service to users across the organization.</li></ul>
We are looking for a Data Analyst to support reporting, audience targeting, and data-driven decision-making for a manufacturing organization in Diamond Bar, California. This Long-term Contract position partners closely with business stakeholders to translate operational goals into meaningful reports, reliable datasets, and actionable audience lists. The ideal candidate brings strong analytical skills, hands-on experience with SQL and Excel, and the ability to communicate clearly while maintaining high standards for data accuracy.<br><br>Responsibilities:<br>• Partner with business teams to gather reporting needs, clarify audience outreach objectives, and turn those needs into practical data solutions.<br>• Develop and refine reports, datasets, and audience lists that help stakeholders measure performance and support business priorities.<br>• Write and troubleshoot SQL queries across multiple tables, using joins and backend reporting techniques to extract accurate information.<br>• Pull, validate, and organize data from platforms such as Salesforce and marketing-related systems to support analysis and campaign targeting.<br>• Perform data validation checks and investigate quality issues to improve confidence in reporting outputs and audience segmentation.<br>• Use advanced Excel functions, including PivotTables and lookup formulas, to analyze trends, reconcile data, and present findings clearly.<br>• Build targeted audience segments and list selections based on defined business rules, data attributes, and outreach requirements.<br>• Communicate proactively with cross-functional partners to provide status updates, resolve issues quickly, and ensure deliverables align with expectations.
<p>We are looking for a detail-oriented Data Analyst to support operations in Irvine, California through accurate data management and insightful reporting. This Long-term Contract position focuses on maintaining data quality, producing timely analyses, and helping stakeholders review financial and operational information with confidence. The role is well suited for someone who is comfortable working with large datasets, identifying irregular patterns, and using Power BI to turn information into clear business insight.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update datasets to ensure records remain complete, accurate, and ready for reporting needs.</p><p>• Prepare ad hoc analyses and recurring reports that help teams monitor business performance and respond to emerging questions.</p><p>• Review financial information for consistency, highlight unusual findings, and support follow-up analysis when discrepancies appear.</p><p>• Build and refine Power BI dashboards and visual reports that present trends, exceptions, and key metrics in a clear format.</p><p>• Examine transactional and operational data to detect suspicious activity and contribute to fraud-related analysis efforts.</p><p>• Support investigations by organizing relevant data, validating source information, and summarizing findings for internal stakeholders.</p><p>• Perform routine data quality checks and resolve inconsistencies to improve reliability across reporting outputs.</p>
We are looking for a Business Analytics/Data Analyst to support finance and operations through in-depth analysis of complex business data in Santa Ana, California. This is a Long-term Contract opportunity expected to run 3 to 6 months, with a hybrid schedule that includes two days onsite each week. The person in this role will translate large datasets into practical reporting, performance insights, and decision support for leadership while working closely with finance and technology stakeholders.<br><br>Responsibilities:<br>• Gather, extract, and organize high-volume financial and operational information from core business systems for analysis and reporting.<br>• Create and refine SQL queries, including developing new queries when needed to access and structure data effectively.<br>• Build dashboards, recurring reports, and visual reporting tools in Power BI and other reporting platforms to support leadership decisions.<br>• Perform advanced analysis and spreadsheet modeling in Excel to evaluate trends, productivity, and business performance.<br>• Develop analytical models tied to operational outcomes such as project costs, workforce efficiency, and employee-related returns.<br>• Deliver custom financial and operational insights on an ad hoc basis for finance leaders and other business stakeholders.<br>• Collaborate with technology partners to improve data access, reporting reliability, and analytical workflows across systems.<br>• Interpret datasets through an accounting and finance lens to ensure reporting aligns with business and financial meaning.<br>• Recreate or rebuild important reporting logic and query-based outputs when legacy processes are not readily available.