<p>We are seeking a <strong>hands-on Senior Business Systems Analyst</strong> to support a high-impact enterprise systems initiative centered on <strong>Concur deployment and optimization</strong>, with integration touchpoints across NetSuite ERP and ADP. This is a fully remote, temporary opportunity with strong potential to convert to a contract-to-hire role.</p><p><br></p><p>This position is ideal for a systems professional who thrives in a lean environment, can work independently, and is comfortable owning the full lifecycle of business systems work—from discovery and process mapping through configuration, testing, documentation, training, and go-live support. This is not a pure project management or oversight role; we are looking for someone who is willing to roll up their sleeves and execute.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead business systems analysis for the Concur deployment, including requirements gathering, current-state and future-state process mapping, and configuration validation against business requirements</li><li>Own the overall test strategy and execution, including test plans, test scripts, UAT coordination, defect tracking and triage, and regression testing through go-live</li><li>Produce and maintain critical project and operational documentation</li><li>Support integration testing between Concur and NetSuite, as well ADP</li><li>Partner closely with IT and Finance stakeholders to translate business requirements into system configuration and validated test coverage</li><li>Perform hands-on configuration work directly within supported systems</li><li>Drive change management activities, including stakeholder support and end-user training</li><li>Ensure systems and changes align with compliance, audit, and control requirements, including SOX-related considerations</li></ul>
We are looking for an IT Systems Manager to oversee and strengthen a modern enterprise technology environment in Irvine, California. This Long-term Contract position will focus on cloud services, infrastructure reliability, endpoint management, and security operations while supporting business-critical systems across the organization. The ideal candidate brings deep technical expertise across Microsoft 365, Azure, AWS, networking, and compliance-minded IT practices in a regulated setting.<br><br>Responsibilities:<br>• Lead administration and optimization of Microsoft 365 services, including user access, collaboration tools, and platform governance.<br>• Manage identity and access controls across Azure AD / Entra ID and Active Directory to support secure, reliable authentication.<br>• Oversee SharePoint Online, Intune, and endpoint management solutions to improve device performance, compliance, and user support.<br>• Maintain and enhance network infrastructure, firewalls, and Meraki environments to ensure connectivity, stability, and protection.<br>• Support cloud operations across Azure, AWS, and other SaaS platforms, including configuration, monitoring, and service improvement.<br>• Direct backup, recovery, and business continuity processes to protect critical data and reduce operational risk.<br>• Implement and monitor endpoint security and broader information security measures aligned with organizational standards.<br>• Contribute to migration-related initiatives and system changes by coordinating technical execution, documentation, and risk controls.<br>• Prepare and maintain technical records, validation materials, and audit-ready documentation in support of regulated IT operations.
We are looking for a Help Desk Analyst to support end users across a dynamic technology environment in Santa Fe Springs, California. This Long-term Contract position focuses on delivering responsive technical assistance for Windows, macOS, mobile devices, productivity platforms, and core network connectivity issues. The ideal candidate brings a strong customer-first mindset, solid hands-on troubleshooting experience, and the flexibility to provide onsite support for a range of desktop and infrastructure needs.<br><br>Responsibilities:<br>• Deliver day-to-day technical support for employees, resolving issues related to desktops, laptops, mobile devices, account access, and common workplace applications.<br>• Administer user accounts and access within Microsoft 365 and Google Workspace, including password support, permissions updates, and identity-related troubleshooting.<br>• Provide hands-on onsite assistance such as workstation deployments, device setup for new hires, printer installation, cable organization, and office equipment relocations.<br>• Support Windows 11, macOS, and iOS environments by diagnosing user issues, restoring functionality, and guiding users through effective solutions.<br>• Troubleshoot network-related problems by assisting with IP configuration, wireless connectivity, outage investigation, and light voice or data cabling tasks.<br>• Maintain and support endpoint management and identity services, including Entra ID, hybrid Active Directory, Intune, and device enrollment activities.<br>• Assist with endpoint security operations by monitoring device health, reviewing security logs, running malware scans, and escalating concerns when suspicious activity is identified.<br>• Contribute to light server and infrastructure administration tasks as needed while documenting issues, resolutions, and support activity through service desk processes.
<p><strong>Job Title</strong></p><p>IT Support Specialist I / Help Desk/Desktop Support Analyst</p><p><br></p><p><strong>Company Overview</strong></p><p>A leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide.</p><p><br></p><p><strong>Role Summary</strong></p><p>The IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul><p><strong>Additional Details</strong></p><ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
We are looking for a Help Desk/Desktop Support Analyst to deliver responsive, high-quality technical support for client environments in Ladera Ranch, California. This role supports end users directly, handles advanced issues escalated from frontline support, and helps maintain stable desktop, server, network, and cloud-based systems. The ideal candidate is comfortable balancing daily ticket work with incident troubleshooting, documentation, and collaboration across technical teams to improve service delivery.<br><br>Responsibilities:<br>• Resolve escalated support requests from frontline analysts, ensuring issues are addressed within expected service timelines.<br>• Investigate and troubleshoot complex desktop, server, network, and virtual environment problems, including urgent incidents that may require after-hours response.<br>• Provide direct assistance to client staff on site or remotely, restoring productivity and determining when specialized teams should be engaged.<br>• Perform basic system and software installations, configuration tasks, and user support across supported business environments.<br>• Maintain accurate service records, including ticket updates, troubleshooting notes, resolution details, and follow-up actions.<br>• Create user guidance, reference materials, and informal training sessions to help employees use equipment and systems effectively.<br>• Partner with technical leadership and cross-functional teams to identify operational needs and recommend improvements to tools, workflows, or business applications.<br>• Review system logs, server health indicators, security-related events, and infrastructure alerts to detect issues and apply corrective action when needed.<br>• Support service desk quality by reviewing open incidents, monitoring response effectiveness, and helping mentor entry-level analysts on support practices and technical troubleshooting.<br>• Follow established confidentiality, security, and access standards while supporting client systems and protecting sensitive information.
We are looking for a Help Desk/Desktop Support Analyst to support daily technology needs for a retail operation in Ontario, California. This position focuses on delivering responsive end-user assistance, maintaining reliable desktop and mobile computing environments, and helping employees stay productive through timely issue resolution. The ideal candidate brings hands-on technical support experience, strong troubleshooting ability, and a practical approach to managing hardware, software, and user access.<br><br>Responsibilities:<br>• Deliver front-line and intermediate technical support for desktops, laptops, mobile devices, printers, and other workplace technology.<br>• Set up, configure, maintain, and troubleshoot operating systems, business applications, and end-user hardware.<br>• Track IT assets by keeping equipment records current and monitoring device assignment and inventory status.<br>• Support employee onboarding and offboarding by preparing accounts, issuing equipment, and recovering technology as needed.<br>• Record incidents, solutions, and recurring fixes in ticketing systems and internal documentation resources.<br>• Work closely with broader IT teams to escalate unresolved issues and help drive timely resolution of more complex problems.<br>• Assist users with connectivity issues and provide support for basic network and server-related needs when required.<br>• Follow established security standards, support procedures, and company technology policies in all support activities.
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users and on-site systems in Los Angeles, California. This Long-term Contract position is ideal for someone who combines strong desktop support experience with a solid understanding of networking, endpoint management, and point-of-sale environments. The role will focus on resolving daily technical issues, supporting retail-related hardware and software, and helping maintain reliable IT operations across user devices and infrastructure.<br><br>Responsibilities:<br>• Deliver front-line and desktop support for hardware, software, and connectivity issues affecting end users and business operations.<br>• Troubleshoot and resolve incidents involving Windows 10 devices, Microsoft environments, and standard workplace applications.<br>• Manage and update service requests, incidents, and resolutions within ServiceNow to ensure accurate tracking and timely follow-up.<br>• Support point-of-sale systems, including Brink-related environments, Ingenico payment devices, and other store technology components.<br>• Administer endpoint configuration and device management tasks through Intune and assist with user access support in Entra ID and Active Directory.<br>• Provide remote assistance using tools such as LogMeIn and coordinate with users to restore functionality as efficiently as possible.<br>• Assist with network-related troubleshooting involving Meraki solutions, Cisco access points, switches, and related infrastructure components.<br>• Contribute to automation-focused support activities that improve repeatable processes and reduce manual effort in day-to-day operations.<br>• Support technical changes or platform updates, including work connected to Entra ID-related transition activities when assigned.
<p><strong>Job Title</strong></p><p>Third-Party Risk Analyst</p><p><br></p><p><strong>Company Overview</strong></p><p>A leading global professional services organization in the legal and business advisory space, headquartered in Los Angeles, California, is seeking a Third-Party Risk Analyst to join its growing IT Security team. The organization is known for its commitment to protecting sensitive client data and maintaining robust security standards across modern cloud and SaaS environments. With a strong global presence, the firm emphasizes innovation, collaboration, and operational excellence.</p><p><br></p><p><strong>Role Summary</strong></p><p>The Third-Party Risk Analyst plays a critical role in safeguarding the organization’s ecosystem by evaluating the security posture of external vendors and partners. This role focuses on conducting technical risk assessments across SaaS platforms, cloud environments, and hosted services while ensuring compliance with industry standards and client expectations. Based remotely, this position partners closely with IT security leadership and cross-functional stakeholders to mitigate risk and strengthen third-party security practices.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct technical security assessments of third-party vendors across SaaS platforms, cloud infrastructure, and hosted services</li><li>Evaluate vendor security controls, including access management, encryption, and data protection practices</li><li>Review vendor documentation such as SOC 2 reports, ISO certifications, and security testing results</li><li>Assess cloud environments (AWS, Azure, GCP) for security configurations, segmentation, and identity controls</li><li>Analyze API security, including authentication methods, data transmission, and vulnerability risks</li><li>Evaluate DevSecOps maturity, including secure development practices and CI/CD pipeline security</li><li>Track and manage vendor risk findings, ensuring remediation efforts are completed in a timely manner</li><li>Support client-facing security activities, including questionnaires, audits, and compliance reviews</li><li>Collaborate with internal stakeholders to align vendor security with regulatory requirements (e.g., GDPR, CCPA)</li><li>Prepare risk reports and present key findings to leadership and cross-functional teams</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$120,000 – $140,000 with discretionary bonus</li><li>Discretionary bonus eligibility</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Flexible spending accounts (FSA) and 401(k) with profit sharing</li><li>Paid time off including vacation, sick leave, and personal days</li></ul><p><strong>Additional Details</strong></p><ul><li>Remote (must reside in proximity to a supported office region)</li><li>Core hours: 8:00 AM – 4:00 PM PT (7-hour workday)</li><li>Occasional travel may be required for vendor assessments</li><li>Collaborative environment with direct exposure to senior leadership and security stakeholders</li></ul>
<p>Robert Half is looking for a Business Analyst / Consultant with hands-on experience in SAP ECC 6. The ideal candidate will have a strong understanding of SAP Controlling (CO), overhead allocation, and General Ledger asset management. The position partners with Accounting, Finance, and operational teams to interpret requirements, analyze business processes, and support improvements leveraging SAP modules. This opportunity will be located onsite in Chino, CA. </p><p>Key Responsibilities:</p><p>• Analyze, document, and map current and future-state business processes in relation to SAP ECC 6 modules (Controlling, Asset Management, General Ledger and overhead allocation)</p><p>• Serve as key liaison between business users and technical teams for enhancements and issue resolution related to overhead allocation and SAP CO processes.</p><p>• Support configuration, data validation, and master data management for asset management and controlling areas.</p><p>• Develop and execute test plans for new functionality, enhancements, and changes to financial modules.</p><p>• Advise on best practices for overhead allocation methodologies, cost center structures, and reporting</p><p>• Generate reports and provide data-driven insights for management decision making</p><p>• Support financial close, audits, and compliance activities as they relate to SAP modules</p>
We are looking for an experienced Sr. Asset Analyst to oversee the financial and maintenance performance of a portfolio of commercial aircraft in Newport Beach, California. This position partners with teams across finance, technical operations, trading, and commercial functions to evaluate asset condition, project maintenance-related cash flows, and support informed business decisions. The ideal candidate brings strong analytical judgment, comfort working with complex datasets, and the ability to translate findings into clear recommendations for stakeholders.<br><br>Responsibilities:<br>• Lead recurring and ad hoc reviews of aircraft maintenance condition across the portfolio, identifying exposure trends, remaining service life, and projected maintenance-related cash requirements for individual assets.<br>• Build, refine, and communicate forecasts for maintenance timing, cost, and asset performance by partnering with technical, finance, legal, trading, and marketing stakeholders.<br>• Validate monthly aircraft utilization information received from operators, maintain accurate asset records, and coordinate updates with internal teams that rely on current status reporting.<br>• Support monthly maintenance reserve processes by working with billing and risk partners to calculate reserve amounts and help maintain related collateral requirements.<br>• Manage annual maintenance reserve reconciliations, escalation updates, and lease-end financial assessments, including compensation calculations and other maintenance-related adjustments.<br>• Prepare technical budget estimates for aircraft transitions, repossessions, or similar events, and recommend actions that improve returns or reduce financial and operational risk.<br>• Advise pricing and commercial teams on portfolio transactions such as sales, extensions, and transitions by providing maintenance cash flow analysis, condition outlooks, and economically sound technical term recommendations.<br>• Conduct asset and contract diligence for used aircraft acquisitions by reviewing utilization, technical records, and maintenance-related information to support investment decisions.
We are looking for a detail-oriented Business Analyst to support data-driven decision-making for an agriculture-focused organization in Pasadena, California. This role centers on transforming complex business data into clear reporting, actionable insights, and scalable dashboards that improve operational visibility. The ideal candidate is comfortable working hands-on with large datasets, balancing recurring reporting needs with longer-term analytical initiatives, and identifying opportunities to streamline manual reporting through Power BI and advanced Excel solutions.<br><br>Responsibilities:<br>• Build, maintain, and enhance dashboards and recurring reports in Power BI to provide timely, accurate business insights.<br>• Convert manually prepared Excel-based reporting into automated, refreshable visualizations and analytics solutions.<br>• Analyze large and complex datasets to identify trends, business drivers, and opportunities for improved performance.<br>• Partner with stakeholders to gather reporting needs, clarify business questions, and translate them into practical analytical outputs.<br>• Use advanced Excel capabilities, including pivot tables, Power Query, and macros, to support reporting, validation, and ad hoc analysis.<br>• Manage both day-to-day analytical support requests and longer-range projects with shifting priorities and deadlines.<br>• Apply structured problem-solving and critical thinking to resolve data issues and improve reporting quality.<br>• Review business processes and reporting gaps to recommend more efficient and scalable analytical approaches.<br>• Support mapping or location-based analysis when needed using tools such as ArcGIS or similar platforms.
We are looking for an experienced Business Analyst to support enterprise process improvement initiatives in Newport Beach, California. This role will work closely with operational leaders and technology teams to shape effective solutions using Microsoft Dynamics 365 Customer Engagement and the Power Platform. The position focuses on translating business goals into practical system capabilities, improving workflows, and driving measurable results across customer-facing functions.<br><br>Responsibilities:<br>• Partner with business leaders and technical teams to gather, clarify, and prioritize functional needs for Microsoft Dynamics 365 Customer Engagement initiatives.<br>• Analyze current workflows, identify process gaps, and recommend scalable improvements that increase efficiency across sales, service, and field operations.<br>• Convert business objectives into detailed requirements, user stories, process maps, and supporting documentation for delivery teams.<br>• Collaborate with developers, architects, and project stakeholders to design and refine solutions built on Dynamics 365 and Power Platform tools.<br>• Support implementation efforts by validating configurations, coordinating user acceptance testing, and ensuring solutions align with operational expectations.<br>• Help establish adoption strategies, usage standards, and governance practices that promote consistent and effective platform utilization.<br>• Facilitate communication between technical and non-technical stakeholders to keep projects aligned, informed, and moving forward.<br>• Monitor solution performance after deployment, gather feedback from users, and drive ongoing enhancements based on business value.<br>• Contribute to integration planning for Dynamics 365 with Microsoft applications, Azure services, or external systems when required.
We are looking for a Business Analyst to support operational improvement and digital enablement initiatives in Newport Beach, California. This role works across business and technology teams to uncover process gaps, define more effective ways of working, and help deliver scalable solutions that improve performance across core supply chain activities. The position is well suited for someone who can connect business goals with system capabilities, guide cross-functional collaboration, and promote practical, data-informed decision-making.<br><br>Responsibilities:<br>• Evaluate existing business workflows to uncover inefficiencies, process bottlenecks, and opportunities for greater consistency across operations.<br>• Create improved future-state processes that use system functionality and automation to reduce manual tasks and strengthen execution.<br>• Lead business analysis efforts for initiatives involving warehouse operations, procurement activities, and order management processes.<br>• Collaborate with business leaders, technical teams, and external partners to define requirements and align solutions with strategic priorities.<br>• Support the delivery lifecycle from initial discovery and requirements gathering through testing, rollout, and user adoption.<br>• Develop repeatable process models and documentation that can be applied across multiple sites and warehouse environments.<br>• Conduct gap assessments between current operations and desired capabilities, recommending practical improvements through D365 and connected platforms.<br>• Help drive digital transformation efforts by identifying opportunities to improve reporting, analytics, and operational decision support.
<p>We are looking for an experienced Business Analyst IT L3 to support numerous technology initiatives in Southern California. This long-term contract position will focus on translating business objectives into well-defined technical plans, partnering with stakeholders and engineering teams to shape enterprise solutions. The role requires strong analytical judgment, especially in finance-related processes, compliance considerations, and audit readiness, along with the ability to organize complex information for design, development, and validation activities.</p><p><br></p><p>Responsibilities:</p><p>• Partner with project leaders, business stakeholders, and technical teams to convert strategic goals into actionable business and system requirements.</p><p>• Document process flows, functional needs, and technical specifications that guide solution design and development efforts.</p><p>• Evaluate application, data, and system interactions to define end-to-end workflows and identify integration needs.</p><p>• Analyze data sources and large datasets to uncover trends, constraints, and operational issues that may affect solution performance.</p><p>• Identify project risks, compliance concerns, and audit-related gaps, then work with the team to recommend practical mitigation steps.</p><p>• Serve as the key liaison between business users and engineers to ensure requirements are clearly understood and accurately implemented.</p><p>• Establish user stories, acceptance criteria, and traceability artifacts to support delivery quality and business alignment.</p><p>• Collaborate with quality assurance teams to clarify testing expectations, validation methods, and readiness for release.</p><p>• Support planning activities related to replacing the Dealer Financial Services platform with an internally developed solution as part of the broader project roadmap.</p>
We are looking for an EDI Analyst to support critical electronic data interchange operations for a retail environment in Ontario, California. This role focuses on maintaining transaction flow, resolving technical issues, and helping ensure reliable communication between internal teams, trading partners, and business systems. The ideal candidate brings strong analytical ability, comfort working with high-volume data, and a practical approach to documentation, testing, and process support.<br><br>Responsibilities:<br>• Oversee daily EDI transaction activity and help keep related processes running accurately and on schedule.<br>• Investigate failed transmissions, mapping issues, translation problems, and interface errors to restore normal system performance.<br>• Monitor EDI applications and connected workflows, addressing data quality concerns and escalating issues when needed.<br>• Coordinate with business users, customers, vendors, and IT partners to support smooth information exchange across systems.<br>• Execute testing and validation efforts for EDI updates, process changes, and routine quality checks.<br>• Create and maintain clear process guides, operational documentation, status reporting, and support records.<br>• Communicate system health, issue resolution progress, and project updates to IT leadership and relevant stakeholders.<br>• Contribute to broader technical initiatives and provide assistance with additional departmental projects as assigned.