We are looking for a Quality Assurance Manager to lead quality programs for a manufacturing operation in Dallas, Texas. This role will oversee quality systems, guide audit readiness, and strengthen compliance practices across the facility while partnering with cross-functional teams to improve product performance and process consistency. The ideal candidate brings strong leadership, hands-on knowledge of recognized quality standards, and the ability to drive continuous improvement through practical, data-informed decision-making.<br><br>Responsibilities:<br>• Lead the quality function by supervising technicians and related staff, setting priorities, and ensuring daily activities support production and customer expectations.<br>• Establish annual quality objectives that support broader business priorities and translate them into measurable departmental plans.<br>• Administer and sustain certification efforts for key management standards, including ISO 9001, ISO 14001, and ISO 18001, while maintaining compliance with documented quality processes.<br>• Deliver training and guidance that helps employees understand quality procedures, system requirements, and their role in maintaining standards.<br>• Direct investigations related to customer complaints, warranty concerns, returns, and internal nonconformances, ensuring corrective and preventive actions are completed effectively.<br>• Partner with teams across the organization to create, refine, and maintain process documentation, operating procedures, and quality records.<br>• Plan and conduct internal audits, document findings, close out observations, and prepare the organization for external audits and certification reviews.<br>• Develop and monitor supplier quality performance metrics, collaborate with purchasing on scorecards, and build strong working relationships with suppliers to improve results.<br>• Support new product launches and product modifications by confirming that required quality characteristics, controls, and compliance expectations are met.<br>• Provide quality-focused direction to production operations while reinforcing safe, efficient, and consistent manufacturing practices.