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7 results for Product Support Specialist in Concord, CA
- San Francisco, CA
- onsite
- Temporary / Contract
- 50 - 55 USD / Hourly
- <p>We are looking for an Application Support Engineer to deliver dependable technical support for enterprise customers in San Francisco, California. This contract position is ideal for someone who enjoys solving complex application issues, partnering with cross-functional teams, and creating a strong customer support experience. The role focuses on diagnosing software, hardware, and mobile application challenges while ensuring timely communication, clear documentation, and effective issue resolution.</p><p><br></p><p><strong>This is a contract opportunity and requires 3 days a week on site. </strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver tiered application support across a range of enterprise customer issues, handling incidents from initial intake through resolution.</p><p>• Investigate technical problems involving software, hardware, mobile applications, and connected devices to determine root causes and next steps.</p><p>• Use internal support utilities, diagnostic platforms, and automation tools to identify issues and restore service efficiently.</p><p>• Evaluate incoming cases, set priorities, and route complex or unresolved problems to the appropriate engineering partners.</p><p>• Keep customers informed with clear, timely updates on progress, expected timelines, and final outcomes.</p><p>• Maintain accurate case records by documenting troubleshooting activities, findings, and corrective actions taken.</p><p>• Recognize patterns in repeat incidents and propose practical improvements to support workflows, product stability, or customer guidance.</p><p>• Work closely with Product and Engineering teams to share issue trends, validate fixes, and improve the overall support process.</p>
- 2026-07-13T00:00:00Z
- Lathrop, CA
- onsite
- Temporary / Contract
- 24 - 28 USD / Hourly
- We are looking for a customer-focused detail-oriented individual to support positive client interactions for a non-profit organization in Lathrop, California. This Long-term Contract opportunity is ideal for someone with at least 2 years of experience who can communicate clearly, resolve concerns efficiently, and deliver attentive service across email and other channels. The role suits a detail-oriented individual who is comfortable using Microsoft Office applications, applying basic math skills, and assisting both English- and Spanish-speaking customers.<br><br>Responsibilities:<br>• Respond to customer questions and service requests through email and other communication channels with professionalism and accuracy.<br>• Guide clients through routine issues, providing clear solutions that improve satisfaction and strengthen the overall customer experience.<br>• Maintain organized records of interactions, updates, and follow-up actions using standard office tools and internal tracking methods.<br>• Support Spanish-speaking customers by delivering clear communication and ensuring they receive timely assistance.<br>• Review customer information carefully, complete basic calculations when needed, and process service-related details with accuracy.<br>• Partner with internal team members to address concerns, share updates, and help create a consistent support experience.<br>• Monitor recurring customer issues and communicate trends or service gaps to help improve ongoing support processes.
- 2026-07-10T00:00:00Z
- Palo Alto, CA
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- <p>We are seeking a detail-oriented <strong>Clinical Support Specialist</strong> to support daily clinical operations in a fast-paced healthcare environment. The <strong>Clinical Support Specialist </strong>opening ideal for someone with strong organizational skills, excellent communication abilities, and a commitment to maintaining accuracy and confidentiality when handling sensitive patient information. Please note that the <strong>Clinical Support Specialist </strong>is an onsite role in Palo Alto, CA with one of our prestigious healthcare clients. The ideal candidate is highly organized, adaptable, and able to work independently while collaborating effectively with clinical and administrative teams. Success in this role will come from strong communication, exceptional attention to detail, and a commitment to supporting operational excellence.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Log and track incoming samples with a high degree of accuracy.</li><li>Enter and manage test orders according to established procedures.</li><li>Troubleshoot and resolve questions or issues with physicians and clinical stakeholders.</li><li>Compile meeting agendas and support administrative coordination efforts.</li><li>Maintain and organize paper-based files and documentation.</li><li>Ensure accuracy and compliance when handling confidential information, including PHI/PII.</li><li>Support operational processes and assist with additional administrative duties as needed.</li></ul><p><br></p>
- 2026-07-21T00:00:00Z
- Alameda, CA
- onsite
- Temporary / Contract
- 28 - 30 USD / Hourly
- <p>We are looking for a skilled Desktop Support Analyst I to join our team in Alameda, California. This Desktop Support Analyst long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Desktop Support candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Desktop SupportAnalyst role is for a long term contract and is an onsite position out of Alameda, Ca.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Android devices, Apple products, and other hardware systems.</p><p>• Manage Active Directory accounts and permissions to ensure secure access.</p><p>• Configure and deploy EO/IR systems to meet operational requirements.</p><p>• Perform database management tasks, including updates and maintenance.</p><p>• Assist with hardware installations and configuration management processes.</p><p>• Support software deployments and ensure compatibility across systems.</p><p>• Deliver prompt and effective solutions to end-user concerns.</p><p>• Document technical procedures and resolutions to maintain a knowledge base.</p><p>• Collaborate with team members to improve system efficiency and reliability.</p>
- 2026-07-21T00:00:00Z
- Palo Alto, CA
- onsite
- Temporary / Contract
- 38 - 44 USD / Hourly
- We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Palo Alto, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, resolves desktop issues efficiently, and delivers a reliable support experience across hardware and Mac-based environments. The role begins on a part-time basis and may expand over time based on business needs.<br><br>Responsibilities:<br>• Deliver front-line desktop support by diagnosing and resolving issues related to workstations, peripherals, and end-user technology<br>• Support Mac OS environments, including troubleshooting operating system, software, and device-related problems<br>• Respond to user requests in a detail-oriented and timely manner while providing clear technical guidance<br>• Set up, configure, and maintain computer hardware and related equipment for employees and teams<br>• Track support activity, document resolutions, and escalate more complex issues when needed<br>• Assist with onboarding, equipment deployment, and general desk-side support to ensure smooth day-to-day operations
- 2026-07-21T00:00:00Z
- San Francisco, CA
- onsite
- Permanent / Full Time
- 75000 - 85000 USD / Yearly
- <p>For additional information or questions about this opportunity, feel free to reach out to <u>Jennifer Fukumae via email or LinkedIn</u>.</p><p> </p><p><strong>Job Title: Client Operations Specialist </strong></p><p><strong>Location: San Francisco; Hybrid</strong></p><p><strong>Salary: $75-80k + Bonus</strong></p><p> </p><p>Robert Half is teaming up with a dynamic Registered Investment Advisor (RIA) firm on the hunt for a driven Client Operations Specialist. <strong>If you're looking for a place where you can grow in Operations or take the path towards a Lead Advisor role,</strong> this is the perfect opportunity! Join a collaborative, client-focused firm that values community engagement and <strong>offers real potential for career advancement.</strong></p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate with the Advisory Group and Client Services Team to gain expertise and actively engage in all aspects of the wealth management process.</li><li>Collect and organize client data, including personal and financial goals, to support comprehensive planning.</li><li>Review and analyze client financial documents to assess their current financial position.</li><li>Assist in creating and developing client financial plans, investment policy statements, and detailed portfolio reports.</li></ul>
- 2026-07-11T00:00:00Z
- San Francisco, CA
- onsite
- Permanent / Full Time
- 75000 - 80000 USD / Yearly
- <p>For additional information or questions about this opportunity, feel free to reach out to <u>Jennifer Fukumae via email or LinkedIn</u>.</p><p> </p><p><strong>Job Title: Client Operations Specialist </strong></p><p><strong>Location: </strong>San Francisco; Hybrid</p><p><strong>Salary: $75-80k + Bonus</strong></p><p> </p><p>Robert Half is teaming up with a dynamic Registered Investment Advisor (RIA) firm on the hunt for a driven Client Operations Specialist. <strong>If you're looking for a place where you can grow in Operations or take the path towards a Lead Advisor role,</strong> this is the perfect opportunity! Join a collaborative, client-focused firm that values community engagement and <strong>offers real potential for career advancement.</strong></p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate with the Advisory Group and Client Services Team to gain expertise and actively engage in all aspects of the wealth management process.</li><li>Collect and organize client data, including personal and financial goals, to support comprehensive planning.</li><li>Review and analyze client financial documents to assess their current financial position.</li><li>Assist in creating and developing client financial plans, investment policy statements, and detailed portfolio reports.</li></ul><p><br></p>
- 2026-07-21T00:00:00Z