<p><strong> Robert Half is searching for </strong>Customer Service professionals looking to step in and grow their career by providing advanced support for customers calling with inquiries. This role is pivotal in educating customers on digital products and enhancements, driving adoption of our technology offerings, and delivering a seamless digital experience. </p><p><strong>Duties & Responsibilities:</strong></p><ul><li>Provide high-level customer service support for digital products and services, including troubleshooting issues related to login, navigation, alerts, and general concerns.</li><li>Deliver <strong>first-contact resolution</strong> by anticipating customer needs and applying deep product knowledge and problem-solving skills.</li><li>Collaborate with internal partners and back-office teams to resolve escalated issues and ensure a positive well-rounded customer experience.</li><li>Support Client Service initiatives and contribute to team goals through active participation in coaching, feedback sessions, and performance improvement efforts.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Property Manager to oversee operations at a high-end multi-family housing community in Columbus, Ohio. This contract-to-permanent position involves managing day-to-day activities within a vibrant residential environment, ensuring tenant satisfaction, and maintaining property standards. The role offers an opportunity for career growth, with the potential to advance into a senior management position.<br><br>Responsibilities:<br>• Manage daily operations for a residential property comprising 375 units across three buildings.<br>• Coordinate tenant renewals, ensuring smooth transitions and retention.<br>• Address and resolve tenant issues and complaints with attention to detail and efficiency.<br>• Assist with maintenance requests, ensuring timely and quality resolutions.<br>• Provide backup support to leasing agents, including handling prospective tenant inquiries.<br>• Oversee property management responsibilities in the absence of the Property Manager.<br>• Utilize Microsoft Excel for tasks such as creating Pivot Tables and managing data.<br>• Ensure compliance with property management regulations and standards.<br>• Foster positive relationships with tenants to maintain a welcoming and supportive community.<br>• Collaborate with on-site teams to meet operational and organizational goals.
We are looking for a skilled Database Developer to join our team in Dublin, Ohio. In this long-term contract position, you will play a pivotal role in developing, configuring, and optimizing Varicent systems to support incentive models, reporting, and data workflows. This is an excellent opportunity for someone with strong attention to detail to contribute to cutting-edge compensation operations.<br><br>Responsibilities:<br>• Design, build, and test calculation logic and data stores for incentive models within Varicent systems.<br>• Configure and maintain workflows, crediting rules, quotas, payout logic, and model updates to ensure seamless operation.<br>• Develop and optimize Presenter Adaptive Reports to deliver dashboards, payout summaries, audit views, and analytics.<br>• Implement and refine data validation routines and import processes to ensure accuracy and compliance.<br>• Create dynamic and interactive reports to visualize metrics related to compensation plans, performance, and payouts.<br>• Conduct regression testing, data validation, and audits to maintain model accuracy and reliability.<br>• Troubleshoot discrepancies and anomalies in payouts, workflows, and other operational processes.<br>• Utilize Varicent Web Admin tools to administer workflows, configure model settings, and support user interactions.<br>• Stay up-to-date on Varicent updates, adopting new features and best practices to improve processes.<br>• Identify opportunities for automation and optimization to enhance compensation operations.
We are looking for an experienced Project Manager to oversee and drive the successful execution of projects from inception to completion. This role requires strong leadership and communication skills to manage resources, schedules, and budgets while ensuring quality standards are met. Based in Westerville, Ohio, this is a long-term contract position offering an excellent opportunity to contribute to impactful projects.<br><br>Responsibilities:<br>• Utilize established project management tools to effectively plan, execute, and monitor project progress while meeting quality, financial, and schedule objectives.<br>• Define resource needs and collaborate with functional leaders to develop organizational resource plans.<br>• Coordinate with departments such as order management, production, logistics, contracting, and warranty services to ensure seamless project execution.<br>• Address potential conflicts proactively and escalate issues to prevent impacts on project timelines or customer satisfaction.<br>• Maintain clear communication with field teams, ensuring alignment on project scope, budget, and schedules.<br>• Conduct periodic site visits to build relationships with contractors and customer representatives, ensuring smooth communication and project understanding.<br>• Identify and resolve issues promptly, ensuring stakeholders are informed and solutions are implemented effectively.<br>• Track and report project performance, ensuring adherence to quality, cost, and schedule targets.<br>• Manage financial aspects of the project, including cost budgeting, expense tracking, and maintaining profit margins.<br>• Promote a culture of safety by hosting regular safety meetings and ensuring compliance with safety standards throughout the project lifecycle.
<p><strong>Email Execution Management</strong></p><p>Contract role: 6-month contract for 30-40 hours a week.</p><p><br></p><p>Background:</p><p>This Client uses Salesforce Marketing Clout (SFMC) for bulk email sends. It has been operationalized for a couple of years with partners across the institution slowly migrating from former platforms into SFMC. As a result, these partners need help learning the tool, establishing activities in the tool, and/or executing actual email sends. </p><p> </p><p>Activities:</p><ul><li>Provides support in fielding partner questions coming to the email marketing group inbox or Teams Channel related to email best practices and/or Salesforce Marketing Cloud platform support</li><li>Works with the key partners internal and external to enhance training programs and documentation</li><li>Works with university practitioners on questions around email best practices through audit processes </li><li>Supports new template design system via documentation and website implementation with key partners</li><li>Identifies ways to collaborate and optimize processes within email and implements where applicable.</li><li>Backup creator and auditor of sender profiles</li><li>Documents processes and reviews adherence to best practices within the email space</li><li>Creates data extensions for Subscription 1.0 and 2.0 support</li></ul><p><br></p>
<p>We are looking for a Senior Software Engineer to join our dynamic team in Central Ohio. In this role, you will leverage your expertise in .NET and web development to design, develop, and maintain high-quality software solutions. This is a great opportunity for an experienced and detail-oriented individual with extensive experience in an Agile environment who thrives in both development and support capacities.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain robust software applications using C# and .NET technologies.</p><p>• Build responsive web interfaces utilizing Blazor and modern web development practices.</p><p>• Implement and manage data models with Microsoft Entity Framework.</p><p>• Collaborate with cross-functional teams in an Agile environment to deliver high-quality solutions.</p><p>• Write clean, efficient code and conduct thorough testing to ensure application functionality and performance.</p><p>• Troubleshoot and resolve technical issues to support existing systems.</p><p>• Optimize web applications for maximum speed and scalability.</p><p>• Integrate JavaScript, CSS, and HTML into applications to enhance user experience.</p><p>• Ensure adherence to best practices for software development and coding standards.</p><p>• Participate in code reviews and provide constructive feedback to peers.</p>
We are looking for a talented Software Developer to design, implement, and maintain high-quality application systems. In this role, you will be responsible for coding, testing, troubleshooting, and enhancing software programs while ensuring optimal performance. This position is based in Columbus, Ohio, and offers an opportunity to contribute to both technical support and development initiatives.<br><br>Responsibilities:<br>• Develop, test, and debug both new and existing software programs to ensure functionality and reliability.<br>• Maintain and enhance the organization’s public website, APIs, mobile applications, and other system components.<br>• Provide technical support to end users, resolve database issues, and troubleshoot software errors.<br>• Monitor production systems for performance, identify errors, and address emergency technical problems.<br>• Optimize existing code and database solutions to improve performance and reduce resource usage.<br>• Collaborate with business stakeholders to analyze requirements and provide technical solutions.<br>• Assist in designing and implementing technical architectures for software and database systems.<br>• Create and maintain detailed documentation for software processes and configurations.<br>• Install, configure, and maintain software applications as required.
We are looking for a skilled Software Developer to join our team in Lewis Center, Ohio. In this role, you will leverage your expertise in C# and the .NET framework to design, develop, and maintain both new and existing applications. This position offers the opportunity to collaborate with stakeholders and team members to deliver scalable and reliable solutions.<br><br>Responsibilities:<br>• Develop and maintain applications using C# and the .NET framework to meet business needs.<br>• Design and implement scalable software solutions based on stakeholder requirements.<br>• Troubleshoot, debug, and enhance existing systems to ensure optimal performance.<br>• Collaborate with team members to plan and prioritize development tasks effectively.<br>• Identify technical challenges and propose solutions to address them.<br>• Provide ongoing support for applications, resolving issues as they arise.<br>• Communicate progress and updates to stakeholders in a clear and timely manner.<br>• Participate in team meetings, technical discussions, and development activities.<br>• Ensure code quality by adhering to established standards and practices.