<p>Digital Marketing Contractor Needed! </p><p>Remote </p><p><br></p><p><strong>Background</strong></p><p>This client has implemented <strong>Salesforce Marketing Cloud (SFMC)</strong> several years ago as the primary tool for bulk email communications. It is now required that partners across the institution utilize SFMC for their activities. However, demand for email marketing support is growing faster than available resources.</p><p>To address this, we need a focused plan and narrative to manage expectations, sustain a strategic implementation roadmap, and educate the community on appropriate tools for different audiences and activities. This role will help document the current state, define a short- and long-term roadmap, and create clear guidance for stakeholders.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong></strong></p><p><strong><u>These are the two projects that need to get done: </u></strong></p><p><br></p><p><strong>Email Landscape Audit & Strategy</strong></p><ul><li>Audit and map the email landscape at Ohio State, including activities, audiences, and distribution tools</li><li>Develop recommendations aligning email activities with the most appropriate distribution tools</li><li>Create an executive summary and detailed narrative outlining findings and optimization strategies</li></ul><p><strong>SFMC Narrative & Roadmap</strong></p><ul><li>Collaborate with the core SFMC team to articulate objectives, benefits, and roadmap for SFMC adoption</li><li>Assess current and future resource needs; propose a resourcing model</li><li>Develop documentation and communication materials for leadership, partners, and other stakeholders</li></ul><p><br></p><p><br></p>
We are looking for an experienced Revenue Manager to oversee and optimize the revenue cycle operations within the healthcare sector. This role requires strong leadership skills to manage a team effectively, while ensuring the accuracy and efficiency of billing, claims processing, and payment posting. The ideal candidate will have a deep understanding of healthcare revenue cycles and accounts receivable processes.<br><br>Responsibilities:<br>• Supervise and guide the team in managing the revenue cycle, ensuring all processes are efficient and accurate.<br>• Oversee the resolution of denied claims and ensure timely rework to maximize revenue.<br>• Ensure accurate and timely billing operations, maintaining compliance with healthcare regulations.<br>• Manage the processing of claims and payment posting to maintain financial accuracy.<br>• Utilize healthcare systems such as NexGen and Etactics to streamline operations and enhance productivity.<br>• Develop and implement strategies to improve accounts receivable performance.<br>• Monitor key performance indicators related to revenue cycles and identify areas for improvement.<br>• Collaborate with other departments to ensure seamless integration of revenue cycle operations.<br>• Train and mentor staff to enhance their skills and knowledge in revenue management.<br>• Prepare and present reports on revenue cycle performance to senior leadership.
<ul><li>Evaluate, develop and implement low-code tools to automate workflows. </li><li>Troubleshoot issues, analyze performance and roll out improvements. </li><li>Gather stakeholder needs and turn them into clear application requirements. </li><li>Manage the tech-stack roadmap from kickoff to decommission, write user guides, train users and integrate third-party platforms. </li><li>Embed software standards and compliance, partnering with Legal, Compliance and Technology to meet firm controls and drive adoption across the department. </li><li>Track progress, flags risks and gives stakeholders clear updates. </li><li>Research new tools to keep the tech stack ahead of the curve and adapts methods from agile to waterfall to foster collaboration and continuous improvement. </li><li>Will be expected to be comfortable with AI considerations.</li></ul>
