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5 results for Member Services Representative in Columbus, OH

Customer Service Representative

Vandalia, OH
onsite
Temporary to Hire
16.15 - 17.70 USD / Hourly
We are looking for a Customer Service Representative to support leave-related inquiries and member communications in Vandalia, Ohio. This contract position with permanent potential is ideal for someone who can balance phone-based customer support with accurate administrative follow-through in a fast-paced environment. The person in this role will help individuals navigate leave documentation, coordinate with employers and medical offices, and maintain organized records using standard office tools. Success in this position requires strong communication skills, attention to detail, and the ability to manage multiple tasks throughout the day. Responsibilities:• Respond to inbound calls from members who need assistance with leave-related questions and required documentation.• Initiate outgoing communication with employers and medical providers to confirm work status and gather updates tied to active cases.• Process disability-related payments for individuals who are away from work due to illness or medical leave.• Send appropriate forms and paperwork to callers during the intake stage of a leave request.• Enter and maintain accurate case information in internal records and tracking systems.• Use email and phone correspondence to follow up on outstanding information needed to move claims or leave requests forward.• Monitor multiple tasks at once while prioritizing customer needs and meeting daily service expectations. For immediate consideration, call 937.224.8326.
2026-05-19T20:58:43Z

Customer Service Representative

Dayton, OH
remote
Temporary / Contract
18.00 - 19.00 USD / Hourly
Our client is seeking a detail-oriented Customer Service Representative for a 3-month contract assignment. This role will support day-to-day customer interactions, resolve inquiries, and help ensure a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer issues related to orders, accounts, billing, or service requests</li><li>Document interactions accurately in the company system</li><li>Escalate complex issues to the appropriate department as needed</li><li>Process orders, updates, returns, or account changes</li><li>Maintain a high level of professionalism and customer care</li><li>Meet response time, quality, and service goals</li><li>Assist with administrative or departmental support tasks as needed</li></ul>
2026-05-01T19:48:41Z

Eligibility Specialist

Vandalia, OH
onsite
Temporary to Hire
16.15 - 18.70 USD / Hourly
We are looking for a dependable Eligibility Specialist to join a customer support team in Vandalia, Ohio in a contract-to-permanent capacity. This position focuses on maintaining accurate member records, supporting enrollment-related activities, and providing responsive service through phone and email communication. The ideal candidate is organized, comfortable handling administrative tasks, and able to manage a steady workflow in a weekday office setting. Responsibilities:• Enter and update member information in the designated portal while verifying accuracy and confirming successful submission of records.• Process enrollment-related transactions and maintain eligibility records to support timely and accurate member services.• Communicate with vendors and external representatives as needed to resolve routine questions and support service-related follow-up.• Prepare, review, and distribute reports that help track operational activity and support day-to-day team needs.• Scan, organize, and index documents so files remain accessible, accurate, and properly maintained.• Sort and distribute incoming mail and related materials to ensure timely handling of correspondence.• Respond to inbound inquiries and email messages with clear, service-focused communication.• Support additional order entry, scheduling, and administrative tasks required to keep daily operations running smoothly.
2026-04-24T17:38:43Z

Sales Support

Beavercreek, OH
onsite
Temporary to Hire
24.70 - 28.60 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join our team in Ohio. This permanent position is ideal for someone who thrives in a fast-moving environment, enjoys keeping order activity organized, and takes pride in delivering accurate information to customers and internal partners. In this role, you will help maintain smooth order processing, support sales and operations teams, and contribute to reliable communication across the business. Responsibilities:• Manage incoming purchase order activity by entering new orders, reviewing revisions, and confirming information aligns with pricing, lead times, and contract expectations.• Keep customer-facing and internal order tracking tools current by updating shipment information, schedule changes, pricing adjustments, and other key order details throughout the day.• Monitor orders from initial receipt through final delivery, identify potential delays or discrepancies, and raise issues promptly to support timely resolution.• Communicate clearly with customers, sales representatives, and cross-functional teams regarding order progress, exceptions, and next steps.• Partner with internal departments to process cancellations, engineering or drawing updates, and other order changes while maintaining data accuracy across systems.• Work closely with logistics contacts to record shipment details, including tracking information and package data, and ensure delivery updates are reflected in dashboards.• Support quote administration by entering sales-generated pricing information and helping maintain organized records for new business opportunities.• Prepare and maintain reports related to open orders, backlogs, delivery timing, and fulfillment performance to support operational visibility.• Coordinate with accounts receivable and customer contacts to resolve invoice questions, confirm receipt of goods, and help promote timely payment processing. For immediate consideration, call 937.224.8326.
2026-05-14T14:27:11Z

Receptionist

Dayton, OH
remote
Temporary / Contract
16.00 - 17.00 USD / Hourly
Our client is seeking a professional and dependable Part-Time Receptionist for a short-term contract assignment. This role will be responsible for creating a positive first impression, managing front desk operations, and providing administrative support in a busy office environment. Key Responsibilities:<ul><li>Greet visitors, clients, and employees in a courteous and professional manner</li><li>Answer and direct incoming phone calls</li><li>Manage the front desk and maintain a clean, organized reception area</li><li>Handle mail distribution, deliveries, and outgoing packages</li><li>Schedule appointments and assist with calendar coordination</li><li>Provide general administrative support, including filing, data entry, and document preparation</li><li>Monitor office supplies and assist with ordering as needed</li><li>Support other departments with clerical tasks and special projects</li></ul>
2026-05-01T19:53:39Z