We are looking for a well-rounded technical professional who can support both cybersecurity operations and day-to-day IT support. This role is ideal for someone with a solid foundation in security best practices who also enjoys rolling up their sleeves to solve technical issues, assist end users, and maintain system health.<br><br>Key Responsibilities:<br><br>• Monitor security alerts via SIEM tools and respond to incidents<br>• Conduct basic vulnerability scans and assist with remediation tracking<br>• Help maintain internal security controls aligned with standards like TISAX and ISO 27001<br>• Support development and testing of incident response plans<br>• Work with IT and local teams to ensure secure configurations and user access controls<br>• Assist with vendor risk reviews and security questionnaires<br>• Maintain and organize documentation related to policies, procedures, and audits<br>• Participate in phishing simulations and user security training efforts<br>• Provide Tier 1/Tier 2 technical support for end users (hardware, software, network, printers)<br>• Perform light hardware repair, software installs, and assist with troubleshooting<br>• Coordinate with vendors for issue resolution and system improvements<br>• Track IT assets and keep inventory records up to date<br>• Support the network team with basic tasks like wireless and firewall configurations<br>• Contribute to the development of documentation, policies, and standard procedures<br><br>Qualifications:<br>• Bachelor’s degree in Computer Science, Information Technology, or a related field<br>• 3–5 years of experience in a blended IT support / cybersecurity role<br>• Familiarity with endpoint protection, basic networking, and access management<br>• Experience with SIEM tools, endpoint detection, and vulnerability scanners<br>• Proficiency with Windows 11, Microsoft 365, and common IT tools<br>• Comfortable supporting users and solving technical problems across systems<br>• Excellent troubleshooting, documentation, and communication skills<br>• Hands-on mindset and a willingness to wear multiple hats in a dynamic environment
We are looking for a skilled Network Engineer to oversee and optimize enterprise network systems and infrastructure. This role requires a proactive approach to building scalable and secure connectivity solutions while ensuring high availability and performance across diverse environments. The ideal candidate will bring extensive technical expertise and a collaborative mindset to support organizational goals and digital initiatives.<br><br>Responsibilities:<br>• Manage the lifecycle of network infrastructure, ensuring optimal performance and reliability.<br>• Design, configure, and support complex network environments, including Wi-Fi, SD-WAN, and secure tunnel connectivity.<br>• Develop and enforce network policies, procedures, and best practices to maintain security and efficiency.<br>• Monitor and ensure high availability of network systems across enterprise and remote locations.<br>• Evaluate and integrate emerging technologies to enhance network capabilities and align with business objectives.<br>• Serve as the subject matter expert for network protocols, cybersecurity practices, and enterprise connectivity solutions.<br>• Troubleshoot and resolve network issues promptly to minimize downtime and disruptions.<br>• Collaborate with cross-functional teams to align network solutions with organizational needs.<br>• Document network configurations and changes to maintain accurate records for future reference.
<p>We are looking for a dedicated Test Center Administrator to join our team in Worthington, OH. This role requires someone detail-oriented who can ensure smooth operations within the testing center while maintaining a secure and comfortable environment for examinees. As this is a long-term contract position, you will play an essential role in upholding the integrity of the testing process and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Welcome candidates to the test center and verify their identification before exams.</p><p>• Conduct security checks, including wanding, to ensure compliance with testing protocols.</p><p>• Monitor examinees closely throughout their testing sessions to maintain a secure environment.</p><p>• Address any candidate concerns or issues promptly and in accordance with company policies.</p><p>• Safeguard testing materials and maintain strict confidentiality at all times.</p><p>• Ensure examinees receive a fair and comfortable testing experience, resolving any disruptions professionally.</p><p>• Prepare detailed reports for any irregularities or incidents that occur during testing.</p><p>• Represent the organization's values and commitment to excellence in all interactions.</p><p>• Assist with scanning and recording candidate fingerprints when applicable.</p><p>• Adapt to flexible scheduling requirements, including occasional evenings and weekends.</p>
We are looking for an experienced Network Administrator to oversee and maintain our IT systems and network infrastructure. This role involves ensuring the reliability and efficiency of our systems, addressing support tickets, and implementing improvements to optimize operations. Based in Columbus, Ohio, this position offers the opportunity to collaborate with technical teams and provide valuable support to end-users.<br><br>Responsibilities:<br>• Manage and maintain IT systems, including Windows environments, Hyper-V, on-premises Windows servers, and backup and recovery solutions.<br>• Oversee and support cloud-based platforms such as Azure and Office 365.<br>• Act as a liaison between the organization and external vendors to ensure seamless communication and issue resolution.<br>• Monitor, prioritize, and resolve support tickets, maintaining detailed documentation of issues and solutions.<br>• Perform hardware and software troubleshooting, ensuring minimal downtime and disruption.<br>• Conduct regular inspections of infrastructure and perform necessary maintenance at various locations.<br>• Manage hardware inventory, including issuing new equipment and maintaining existing devices.<br>• Provide technology training and support to employees to enhance their technical proficiency.<br>• Assist in cross-training team members to promote knowledge sharing and team development.<br>• Recommend and implement process improvements to optimize system performance and efficiency.
We are looking for a skilled Systems Administrator to manage and maintain our IT infrastructure, ensuring optimal performance and security. This role involves overseeing systems, troubleshooting issues, and implementing solutions to support a seamless technology environment. The ideal candidate will bring expertise in server administration, user management, and system updates.<br><br>Responsibilities:<br>• Administer and manage Active Directory, including user accounts, groups, and permissions.<br>• Maintain and optimize Windows Server environments to ensure reliability and security.<br>• Perform installations, configurations, and updates for Windows 10 across multiple devices.<br>• Troubleshoot and resolve hardware and software issues involving Dell Technologies.<br>• Support Citrix technologies by ensuring proper configuration and functionality.<br>• Monitor system performance and proactively address potential issues.<br>• Implement security protocols to safeguard systems against unauthorized access and vulnerabilities.<br>• Create and maintain documentation for system configurations and procedures.<br>• Collaborate with IT teams to plan and execute infrastructure improvements.<br>• Provide technical support and training to end-users as needed.
<p>We are looking for a skilled Network Engineer to join our team in Columbus, Ohio. In this role, you will design, implement, and manage network systems to ensure seamless connectivity across corporate and retail environments. This position offers an excellent opportunity to contribute to a dynamic organization while enhancing your technical expertise.</p><p><br></p><p>Responsibilities:</p><p>• Design, deploy, and maintain wired and wireless networks for both corporate offices and retail locations.</p><p>• Configure and optimize routers, switches, firewalls, and access points to ensure high performance and reliability.</p><p>• Diagnose and resolve network issues, providing timely support and incident management.</p><p>• Implement and enforce security measures to safeguard network systems and sensitive data.</p><p>• Participate in infrastructure projects, including the setup of new locations and upgrades to existing networks.</p><p>• Document network configurations and maintain detailed records of procedures and changes.</p><p>• Research and recommend innovative networking solutions to improve scalability and efficiency.</p><p>• Collaborate with cross-functional teams to align network strategies with organizational goals.</p><p>• Provide mentorship and guidance to less experienced staff to foster skill development and growth.</p>
<p>We are looking for a motivated Systems Administrator to join our team in Dublin, Ohio. This role requires a detail-oriented individual with strong expertise in managing Microsoft systems, troubleshooting technical issues, and providing end-user support. The ideal candidate will thrive in a collaborative environment and ensure the efficient operation of IT systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain Microsoft end-user equipment to ensure optimal performance.</p><p>• Manage and troubleshoot Windows operating systems across multiple versions, including Windows 7, 8, 10, and 11.</p><p>• Resolve technical issues related to desktops, laptops, servers, networking, and software applications.</p><p>• Perform virus and malware removal while maintaining proficiency in anti-virus tools.</p><p>• Provide support for employee onboarding and offboarding processes.</p><p>• Maintain and manage inventory of IT equipment and software.</p><p>• Collaborate with vendors to address hardware and software needs.</p><p>• Participate in an on-call rotation to address urgent technical issues.</p>
We are looking for an experienced Network Engineer to join our team in Lexington, Ohio, on a Contract to permanent basis. In this role, you will oversee the design, implementation, and maintenance of the organization's network infrastructure, ensuring optimal performance and security across local and remote sites. This position offers the opportunity to contribute to a dynamic environment within the plastics manufacturing industry, while supporting mission-critical systems.<br><br>Responsibilities:<br>• Oversee the operation and maintenance of network infrastructure to ensure continuous uptime and reliability.<br>• Provide technical support for IT projects and assist team members with day-to-day technical needs.<br>• Diagnose and resolve advanced network issues to minimize disruptions.<br>• Configure, deploy, and troubleshoot network components such as LANs, WANs, VPNs, Wi-Fi systems, servers, routers, firewalls, switches, and power backups.<br>• Collaborate with infrastructure and security teams to identify and address vulnerabilities through timely patch management.<br>• Create and maintain detailed documentation, including network diagrams and system configurations.<br>• Participate in disaster recovery planning and testing to ensure business continuity.<br>• Monitor network and server performance, proactively addressing issues and responding to alerts.<br>• Handle outages and service disruptions efficiently, including occasional after-hours support.
<p><strong>Overview</strong></p><p>We’re seeking a skilled and collaborative <strong>IBM Engineering Lifecycle Management (ELM) Application Administrator</strong> to support and maintain a suite of enterprise lifecycle tools. This role is ideal for someone with strong experience in <strong>Requirements Management (DNG)</strong> and a proactive approach to stakeholder engagement and technical problem-solving.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide daily administrative and technical support for IBM ELM tools (EWM, ETM, DNG, JRS).</li><li>Manage and resolve support tickets related to project configuration, workflows, and requirements management.</li><li>Collaborate with business groups and stakeholders to address ELM-specific issues and inquiries.</li><li>Assist with custom application deployments and infrastructure maintenance.</li><li>Troubleshoot and debug application issues to ensure optimal performance and reliability.</li></ul>
