<p>Role Overview</p><p>This senior‑level role is responsible for leading business system application process improvements and system enhancements on a modern ServiceNow platform. You will serve as a subject matter expert across Employee Service Management applications and partner with stakeholders to support service requests, defects, and change initiatives.</p><p> </p><p>Key Responsibilities</p><ul><li>Serve as an SME for ServiceNow Employee Service Management (ESM) applications, including: </li><li>HR Service Delivery (HRSD)</li><li>Employee Relations</li><li>Employee Center</li><li>Journey Management</li><li>Knowledge Management</li><li>HR Integrations</li><li>Lead configuration efforts and continuous improvements across ServiceNow modules</li><li>Develop and maintain ServiceNow reports and dashboards</li><li>Support service requests, defect resolution, and change requests</li><li>Partner with business and technical teams to drive scalable, efficient solutions</li></ul><p><br></p>
We are looking for a skilled Senior Programmer Analyst to join our team in Columbus, Ohio. In this role, you will collaborate on both development and production support for distributed applications, with a focus on upgrading the mainframe-based Account Analysis system to a distributed solution. This is a long-term contract position suited for a candidate who thrives in dynamic environments and brings a strong technical background.<br><br>Responsibilities:<br>• Lead the design, development, and integration efforts for the upgrade of the Account Analysis system, transitioning to a distributed platform.<br>• Analyze user requirements and propose technical solutions aligned with organizational standards.<br>• Collaborate with architects and analysts to create and refine design documentation.<br>• Conduct unit testing, debug programs, and assist in implementing solutions.<br>• Handle complex technical assignments independently and contribute effectively in team settings.<br>• Work closely with external vendors and internal technical teams to ensure seamless application integration.<br>• Provide technical estimates and solutions for small to medium-sized projects.<br>• Monitor industry trends and standards to continuously improve technical practices.<br>• Manage multitasking in a fast-paced environment while ensuring quality deliverables.<br>• Support application and infrastructure scans, addressing identified defects effectively.
<p>Our client is seeking a ServiceNow Analyst I for a long-term assignment in Marysville, OH and high-profile project. In this long-term contract position, you will play a key role in supporting the ServiceNow platform, ensuring smooth daily operations and assisting with global rollouts. This is an onsite position requiring four days per week at the location.</p><p><br></p><p>Responsibilities:</p><p>• Gather, document, and validate business requirements for ServiceNow modules and enhancements.</p><p>• Assist in configuring ServiceNow features under the guidance of senior team members.</p><p>• Develop and maintain workflows, forms, UI policies, and simple scripts within the ServiceNow platform.</p><p>• Participate in testing activities, including creating test cases, executing tests, and tracking defects.</p><p>• Support data collection, validation, and migration tasks during regional rollouts.</p><p>• Provide onsite assistance for project teams and end users, including troubleshooting and resolving issues.</p><p>• Create and update project documentation, training materials, and user guides.</p><p>• Ensure compliance with ServiceNow standards, governance policies, and best practices.</p>
<p>We are looking for a motivated Acumatica Implementation Consultant to join our team. This entry-level role offers an exciting opportunity to collaborate with Value-Added Resellers (VARs) while learning and growing in ERP and CRM systems. Ideal candidates will bring strong communication skills, a proactive attitude, and a desire to excel in customer-focused environments.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-line support for Acumatica-related issues through the helpdesk, ensuring timely and effective solutions.</p><p>• Assist with system go-lives and oversee hypercare phases to ensure smooth transitions.</p><p>• Design dashboards, create generic inquiries, and perform basic system administration tasks.</p><p>• Support quality assurance processes and contribute to operational workflows.</p><p>• Manage support tickets by prioritizing issues, resolving problems, and delivering excellent customer service.</p><p>• Participate in training sessions to guide users during implementation phases.</p><p>• Handle straightforward implementation tasks and assist with system integrations.</p>
<p><strong>Network Security Administrator</strong></p><p><strong>Position Summary</strong></p><p>The Network Security Administrator is responsible for protecting the organization’s network infrastructure through proactive monitoring, configuration, and management of next‑generation firewalls and related security technologies. This role focuses heavily on <strong>NGFW </strong>Next-Generation Firewalls, ensuring secure and reliable connectivity across enterprise environments. The specialist will be a key contributor to incident response, threat mitigation, and continuous improvement of security controls.</p><p><br></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Firewall & Network Security Administration</strong></p><ul><li>Configure, manage, and maintain <strong>Next‑Generation Firewalls (NGFW)</strong>, including policies, objects, NAT rules, App‑ID, User‑ID, threat prevention profiles, and Remote access VPN, ACL’s, IDS/IPS policies.</li><li>Perform regular firewall rule reviews, cleanup, and optimization to improve performance and reduce risk.</li></ul><p><strong>Security Operations & Monitoring</strong></p><ul><li>Monitor network security alerts, traffic anomalies, and firewall logs using vendor specific tools, SIEM platforms, and packet capture utilities.</li><li>Investigate and remediate network‑based security incidents, coordinating with SOC or incident response teams as necessary.</li><li>Perform security event correlation and escalation following established SOPs.</li></ul><p><strong>Network Infrastructure Support</strong></p><ul><li>Support secure network connectivity across data centers, branch sites, cloud environments, and remote access solutions.</li><li>Troubleshoot layer 2/3 issues related to routing, switching, VPN tunnels, and connectivity impacts to security appliances.</li><li>Assist in deploying secure architectures for new network builds, migrations, and cloud integrations.</li></ul><p><br></p>
We are looking for a skilled Data Analyst / Engineer to join our team in Marysville, Ohio. In this long-term contract position, you will play a vital role in analyzing complex data sets, developing solutions, and ensuring data security and quality. This onsite role requires working four days a week on location, collaborating with cross-functional teams to drive insightful decision-making.<br><br>Responsibilities:<br>• Analyze and interpret complex data sets to uncover meaningful insights and trends.<br>• Design and maintain efficient data pipelines utilizing AWS services such as S3, Redshift, and Lambda.<br>• Collaborate with developers, designers, and business stakeholders to gather requirements and deliver tailored data solutions.<br>• Present findings and recommendations effectively to both technical and non-technical audiences.<br>• Lead data-related projects, ensuring accurate and timely delivery of tasks.<br>• Implement data governance standards and best practices to maintain data integrity and security.<br>• Create and manage data models, dashboards, and reports to visualize performance metrics.<br>• Troubleshoot data issues and provide technical support to resolve challenges.<br>• Stay informed on emerging data technologies to improve processes and outcomes.
We are looking for an experienced IT Project Manager to oversee and execute technology-related projects with efficiency and precision. The ideal candidate will take ownership of project lifecycles while fostering improved processes and frameworks within a dynamic environment. This position requires a proactive approach to managing timelines, risks, and collaboration among teams.<br><br>Responsibilities:<br>• Lead IT projects of varying sizes from initial planning through successful delivery.<br>• Develop and implement project management templates, processes, and documentation to enhance consistency.<br>• Monitor project schedules, milestones, risks, and dependencies, ensuring timely progress.<br>• Coordinate with technical teams and business stakeholders to align goals and maintain momentum.<br>• Provide detailed status updates and escalate issues or risks when necessary.<br>• Promote accountability and transparency across active projects by improving visibility.<br>• Collaborate on refining project management practices to support organizational growth.<br>• Facilitate communication between cross-functional teams to resolve challenges and drive success.<br>• Ensure project deliverables meet quality standards and align with strategic objectives.
