We are looking for a skilled Help Desk/Desktop Support Analyst to join our healthcare industry team in Columbia, South Carolina. In this role, you will provide comprehensive technical support to end users across multiple locations, ensuring smooth IT operations and resolving technical challenges. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Deliver on-site IT support to users across multiple locations, addressing both hardware and software issues.<br>• Troubleshoot and resolve break/fix technical problems to ensure minimal downtime.<br>• Manage and respond to service tickets using tools such as Zoho Manage Engine and ServiceNow.<br>• Maintain and administer Active Directory environments effectively.<br>• Provide exceptional customer service and technical assistance with minimal supervision.<br>• Collaborate with team members to streamline IT processes and improve system functionality.<br>• Travel locally to provide direct support within the organization and surrounding areas as needed.<br>• Ensure timely documentation of issues and solutions within ticketing systems.<br>• Stay updated on emerging IT trends and solutions to enhance support services.
<p>We are seeking an IT Site Support Specialist/Junior Infrastructure Administrator to support our local environment. Responsible for maintaining day-to-day IT operations, systems, network, and handling user support tickets. If you are technically savvy and able to operate independently in a fast-paced, fluid environment, please apply: </p><p>Responsibilities:</p><ul><li>Handle IT trouble tickets (Level I/II) - track and resolve</li><li>Provide Windows Desktop support</li><li>Support Active Directory (Level I/II) - Access Controls, Group Membership, Security</li><li>Assist with Microsoft Exchange (Level I/II) - user management</li><li>Microsoft 365 support, including Teams calling</li><li>Troubleshoot File & Print Servers</li><li>Manage software repository and deployment (Windows Deployment Services)</li><li>Deploy hardware (computers, printers, etc.)</li><li>Troubleshoot workstations and third-party applications</li><li>Maintain IT asset register</li><li>Develop and organize technical documentation</li><li>Manage network cabling/patching</li><li>Participate in IT Projects</li><li>Deliver end user technical training as needed</li><li>Provide backup support for site-based IT team members</li></ul><p><br></p>
<p>We are looking for an experienced Senior Systems Administrator to join our team on a long-term contract basis in Fort Mill, South Carolina. This role is ideal for someone with strong technical expertise who thrives in managing and maintaining enterprise-level systems and software. The successful candidate will play a critical role in ensuring smooth operations across multiple locations while supporting approximately 400 users.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain Active Directory environments to ensure security and efficiency.</p><p>• Oversee the administration of Microsoft Windows Server systems, ensuring optimal performance.</p><p>• Provide support and troubleshooting for Microsoft Windows 10 across the organization.</p><p>• Collaborate with teams to implement and manage Microsoft 365 Enterprise solutions.</p><p>• Administer Citrix technologies to enhance user experience and system functionality.</p><p>• Work closely with marketing teams to facilitate workflows and improve system processes.</p><p>• Migrate file shares to SharePoint Online and oversee its integration across the organization.</p><p>• Ensure seamless operation of Dell Technologies hardware and software.</p><p>• Support users across 22 locations, providing remote assistance as needed.</p><p>• Conduct regular system updates and maintenance to minimize downtime.</p>