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3 results for Legal Operations Manager in Columbia, MD
- Nottingham, MD
- onsite
- Temporary / Contract
- 43.5385 - 50.413 USD / Hourly
- We are looking for an experienced Project Manager - Operations to support a patient-focused healthcare technology organization in Nottingham, Maryland. This Contract position will lead operational coordination efforts that improve service delivery, strengthen the patient experience, and align cross-functional teams around efficient execution. The ideal candidate brings a strong background in healthcare operations, patient support workflows, and performance-driven process improvement within a fast-paced environment.<br><br>Responsibilities:<br>• Direct day-to-day operational activities for a patient support and coordination function, ensuring timely, consistent service across the care journey.<br>• Guide and develop team performance by setting expectations, monitoring outcomes, and promoting a high standard of service for patients and partners.<br>• Design and refine workflows that improve intake, referral handling, onboarding, and follow-through for patients receiving therapy-related support.<br>• Partner with clinical, reimbursement, sales, technical support, and operations teams to resolve issues and maintain smooth communication across departments.<br>• Track service metrics and operational indicators to identify trends, remove bottlenecks, and improve overall efficiency and patient satisfaction.<br>• Oversee escalation management by addressing complex service concerns and driving timely resolution for patients, caregivers, and providers.<br>• Support insurance verification, reimbursement coordination, and related operational activities that affect patient access to services and equipment.<br>• Lead continuous improvement initiatives, including operational changes or transition-related efforts when needed, to strengthen service quality and scalability.
- 2026-10-27T00:00:00Z
- Bethesda, MD
- onsite
- Temporary / Contract
- 28 - 32 USD / Hourly
- <p>Our company is seeking an organized and proactive Office Manager to oversee daily office operations and help ensure a productive, efficient workplace. This role is responsible for coordinating administrative support, managing office procedures, and serving as a key point of contact for internal teams and external visitors.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage daily office operations and vendors</li><li>Supervise administrative staff</li><li>Track budgets, supplies, and records</li><li>Support onboarding and internal coordination</li></ul><p><br></p><p><br></p>
- 2026-10-26T00:00:00Z
- Towson, MD
- onsite
- Permanent / Full Time
- 120000 - 165000 USD / Yearly
- <p>We are seeking an experienced and strategic Director of Reimbursement Operations to lead and optimize a growing reimbursement organization. This leadership role is responsible for overseeing reimbursement programs, managing a team of reimbursement professionals, developing operational reporting and dashboards, and driving performance through data-driven decision-making.</p><p><br></p><p>The Director will establish departmental goals, monitor key performance indicators, identify trends and opportunities, and ensure the delivery of exceptional support throughout the reimbursement process. The ideal candidate is a collaborative leader with strong reimbursement expertise, exceptional analytical skills, and a proven ability to build scalable processes while developing high-performing teams.</p><p><br></p><p>Essential Responsibilities</p><ul><li>Provide leadership, coaching, and performance management for reimbursement managers, team leads, and reimbursement specialists.</li><li>Develop department objectives, service standards, and measurable performance goals aligned with organizational priorities.</li><li>Create and maintain dashboards, scorecards, and reporting tools that provide visibility into operational performance, team productivity, reimbursement outcomes, and customer service metrics.</li><li>Establish and monitor key performance indicators, including benefit verification turnaround times, authorization metrics, appeal outcomes, reimbursement case volumes, resolution timelines, productivity measures, and service level performance.</li><li>Analyze reimbursement data and operational trends to identify opportunities for process improvements and enhanced customer support.</li><li>Present operational metrics, reimbursement insights, and performance reports to senior leadership.</li><li>Oversee reimbursement workflows, ensuring consistency, efficiency, and compliance with established procedures.</li><li>Lead escalation efforts involving complex reimbursement issues, payer challenges, and reimbursement-related obstacles.</li><li>Partner with internal teams to improve operational effectiveness and streamline reimbursement-related processes.</li><li>Identify and implement best practices that improve reimbursement outcomes and enhance organizational performance.</li><li>Drive continuous improvement initiatives through workflow optimization, automation opportunities, and technology enhancements.</li><li>Ensure accurate documentation, reporting, and adherence to organizational policies and applicable reimbursement requirements.</li><li>Manage departmental staffing plans, resource allocation, and workforce planning initiatives.</li><li>Support change management efforts associated with new programs, systems, and operational initiatives.</li><li>Serve as a subject matter expert regarding reimbursement processes, payer requirements, and reimbursement strategy.</li></ul><p><br></p><p><br></p><p><br></p>
- 2026-11-03T00:00:00Z