<p>We are looking for an experienced Executive Assistant to provide high-level administrative support to senior management. This role requires exceptional organizational abilities and interpersonal skills to ensure the efficient operation of the leadership team. As a contract-to-permanent position based in Memphis, Tennessee, this opportunity is ideal for professionals seeking to contribute to a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage complex calendars, schedule meetings and appointments, and coordinate travel arrangements for senior executives.</p><p>• Prepare and proofread correspondence, reports, presentations, and other documents with attention to detail and accuracy.</p><p>• Create and maintain effective workflows and communication channels to facilitate the completion of various projects and tasks.</p><p>• Act as an administrative liaison, making informed decisions in the executive's absence while maintaining discretion and professionalism.</p><p>• Monitor and control office budgets, tracking expenditures related to supplies, subscriptions, and travel.</p><p>• Organize and manage meeting materials, including agenda planning, note-taking, and follow-up on action items.</p><p>• Establish and maintain efficient filing systems for departmental and confidential materials.</p><p>• Operate standard office equipment and utilize Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook.</p><p>• Handle confidential information with discretion, applying tact and diplomacy in all interactions.</p><p>• Perform additional administrative tasks as required to support the executive team.</p>
<p>The Office Assistant plays a key role in supporting daily operations by managing incoming communications, coordinating job assignments, and ensuring accurate tracking and reporting across multiple systems. This position serves as a central hub between clients, project managers, and internal teams to maintain efficiency and organization.</p><p><strong>Communication & Intake Management</strong></p><ul><li>Answer and route all incoming calls in a professional and timely manner</li><li>Review and process incoming job requests from various channels</li><li>Accurately enter job details into internal systems</li></ul><p><strong>Job Coordination & Assignment</strong></p><ul><li>Assign new jobs to appropriate team members</li><li>Send assignment communications with all relevant job details</li><li>Ensure visibility across teams by including key stakeholders in communications</li><li>Assist with coordination and support of urgent or time-sensitive jobs</li></ul><p><strong>Documentation & Reporting</strong></p><ul><li>Ensure all job information is properly documented and updated in internal systems</li><li>Maintain and update tracking spreadsheets with accuracy and consistency</li><li>Prepare and distribute weekly reports summarizing job assignments</li></ul><p><strong>Client & Vendor Support</strong></p><ul><li>Send required requests to vendors as needed for job processing</li><li>Manage and send customer review requests</li><li>Oversee customer feedback and engagement platforms</li></ul><p><strong>Invoicing & Administrative Oversight</strong></p><ul><li>Manage invoicing processes for the service department</li><li>Ensure invoices are completed accurately and in a timely manner</li><li>Support general administrative functions to keep operations running smoothly</li></ul><p><br></p>