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6 results for It Support Technician in Cleveland, OH

Desktop Support Analyst

Cuyahoga Falls, OH
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to support a short-term contract assignment in Stow, Ohio within a manufacturing environment. This role will focus on preparing, updating, and maintaining desktop systems while providing hands-on technical assistance to end users. The ideal candidate brings strong experience with Windows environments, hardware troubleshooting, and configuration management, and can work efficiently to help complete a defined rollout within the expected project timeline. Responsibilities:• Provide hands-on desktop support for end-user systems, resolving hardware, software, and operating system issues in a timely manner.• Update and configure Windows 10 and Windows 11 devices to meet project and organizational standards.• Manage workstation setup activities, including imaging, configuration, deployment, and post-installation validation.• Support user account and access-related tasks within Active Directory as part of daily technical operations.• Track assigned devices and project progress to help complete the remaining system updates within the planned engagement period.• Coordinate with business units and internal stakeholders to schedule device availability and improve completion rates for system refresh activities.• Document completed work, technical issues, and resolutions to maintain accurate support and project records.
2026-06-22T00:00:00Z

IT Systems Engineer

Cleveland, OH
onsite
Permanent / Full Time
110000 - 130000 USD / Yearly
We are looking for an IT Systems Engineer to support and enhance a complex technology environment in Ohio. This position is suited for a hands-on, detail-oriented infrastructure specialist who can manage core Microsoft platforms, maintain reliable network operations, and resolve technical issues across multiple systems. The role also offers the opportunity to contribute to standardization efforts, site integrations, and ongoing improvements through automation and practical engineering expertise. Responsibilities: • Administer and optimize Windows Server environments, Active Directory services, and virtual infrastructure to ensure stable day-to-day operations. • Support Microsoft 365, Entra ID, and Exchange Online within a hybrid environment while maintaining secure identity and messaging services. • Maintain and troubleshoot core network components, including firewalls, managed switches, wireless platforms, VLANs, and routing connectivity. • Oversee backup and disaster recovery processes, verify recovery readiness through regular testing, and strengthen business continuity practices. • Develop and use PowerShell scripts to streamline repetitive administrative tasks and improve operational efficiency. • Serve as a primary technical resource for infrastructure issues, diagnosing problems independently and communicating solutions clearly to stakeholders. • Travel to support site acquisition and integration activities, helping align newly added locations with established technology standards. • Assist with infrastructure improvements across distributed operations, including system hardening, performance tuning, and service reliability initiatives.
2026-06-24T00:00:00Z

Field Technician

Cleveland, OH
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a dependable Field Technician to support classroom technology operations for a Contract position based in Cleveland, Ohio. This hands-on role focuses on preparing, organizing, and deploying devices and instructional equipment so teachers and staff have the tools they need for day-to-day success. The ideal candidate is comfortable working with hardware, following established processes, and contributing to a team environment that values accuracy and efficiency. Responsibilities: • Prepare laptops, computers, and other technology devices for reassignment by cleaning, sanitizing, and readying equipment for use. • Set up classroom and staff technology, including computer workstations and interactive display equipment, to support daily instructional needs. • Track inventory, device readiness, and completed work using spreadsheets and internal documentation tools. • Sort, stage, and manage hardware throughout the initial phase of the deployment project to maintain an orderly workflow. • Collaborate with team members to complete device configuration, preparation, and rollout activities on schedule. • Follow established technical procedures to inspect equipment and resolve straightforward hardware or system issues. • Support the handling and movement of technology assets while maintaining organization and care for equipment.
2026-06-16T00:00:00Z

Help Desk Analyst

Uniontown, OH
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to join a long-term contract opportunity supporting a large-scale infrastructure initiative in Green, Ohio. In this role, you will provide technical assistance tied to equipment validation and user support activities across a broad network of corporate locations. This position is well suited for someone with prior help desk or call center experience who can manage issues accurately, communicate clearly, and maintain thorough records. Responsibilities:• Provide frontline technical support for hardware and desktop-related issues connected to a nationwide infrastructure upgrade.• Perform pre-deployment and post-deployment checks to confirm IT equipment is functioning properly before and after switch-related work.• Document incidents, outcomes, and follow-up actions in the service desk ticketing system with a high degree of accuracy.• Troubleshoot Windows-based workstation issues and resolve common user problems through established support procedures.• Assist with Active Directory tasks such as basic account support and access-related issue handling.• Communicate with users, internal teams, and project stakeholders to clarify problems and provide timely status updates.• Escalate complex technical concerns when needed while ensuring all relevant details are captured for efficient resolution.• Support assigned coverage schedules as part of a team-based service model aligned to project needs.
2026-06-24T00:00:00Z

IT Administrator

Richfield, OH
onsite
Permanent / Full Time
50000 - 65000 USD / Yearly
We are looking for an IT Administrator to support and strengthen day-to-day technology operations in Ohio. This role is ideal for a systems specialist who can manage core infrastructure, resolve technical issues efficiently, and maintain a secure, reliable user environment. The position requires strong hands-on experience across Microsoft platforms, network support, virtualization, and security-focused administration. Responsibilities: • Administer and support Windows-based systems, Microsoft Office applications, and Outlook to ensure dependable performance for end users. • Manage directory services and virtual infrastructure, including user access, system configuration, and ongoing platform maintenance. • Diagnose and resolve workstation and server issues using established Windows troubleshooting methods and system analysis tools. • Maintain network connectivity by addressing IP configuration problems and assisting with the setup and support of networking hardware. • Troubleshoot wireless performance concerns by identifying signal disruption, coverage limitations, and interference-related issues. • Contribute to infrastructure security by supporting device hardening, access controls, and compliance-aligned administrative practices. • Assist with the configuration, support, and issue resolution of network equipment while helping preserve a secure operating environment. • Participate in security testing activities, including vulnerability reviews and penetration testing support, to help identify and reduce risk.
2026-06-09T00:00:00Z

Access Control Technician

Cleveland, OH
onsite
Permanent / Full Time
50000 - 80000 USD / Yearly
We are looking for a skilled Access Control Technician to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for installing, maintaining, and troubleshooting advanced security systems, including video surveillance and access control solutions. The ideal candidate will have a strong background in network cabling and low voltage systems, along with a commitment to delivering exceptional service. Responsibilities:• Travel to customer sites to install and configure video, security, and access control systems, including solutions from manufacturers such as Verkada, Hanwha, and Honeywell.• Perform routine maintenance, diagnose issues, and repair access control components like electric strikes, mag locks, card readers, sensors, and control boards.• Interpret technical documents such as blueprints, schematics, and manuals to ensure accurate equipment installation.• Ensure compliance with local codes and regulations related to access control and fire safety during installations.• Collaborate with customers to assess their security needs and recommend appropriate solutions.• Maintain detailed documentation of installations, repairs, and maintenance activities, adhering to company policies and customer requirements.• Work with network cabling, fiber-optic systems, and low voltage equipment to support security infrastructure.• Provide technical support and guidance to customers, ensuring their systems are fully operational and optimized.• Stay updated on industry trends and advancements in security technology to continuously improve service offerings.
2026-06-01T00:00:00Z