We are looking for a Business Systems Analyst to support operational and technology-focused initiatives within a healthcare service environment in Westlake, Ohio. This role is ideal for someone who can translate business needs into practical solutions, work comfortably with data and documentation, and collaborate across teams to improve claims and payment-related processes. The successful candidate will bring strong analytical judgment, a structured approach to problem-solving, and the ability to manage multiple priorities in a fast-moving setting.<br><br>Responsibilities:<br>• Gather, analyze, and document business needs related to healthcare claims, payment workflows, and service operations.<br>• Partner with internal stakeholders to identify process gaps, clarify requirements, and recommend effective system or workflow improvements.<br>• Review business and system documentation to ensure accuracy, completeness, and alignment with operational goals.<br>• Use data sources and reporting tools to investigate issues, validate findings, and support decision-making.<br>• Contribute to Agile-based project activities, including requirements refinement, backlog support, and collaboration with cross-functional teams.<br>• Perform gap analysis to compare current processes with desired outcomes and help define actionable solutions.<br>• Support issue resolution by evaluating root causes, prioritizing business needs, and coordinating with relevant teams.<br>• Maintain organized records, status updates, and communications while balancing changing priorities and deadlines.
We are looking for a Financial Analyst to support manufacturing finance operations in Cleveland, Ohio. This role focuses on analyzing plant performance, strengthening reporting accuracy, and providing insight that helps leadership make informed operational and budgeting decisions. The ideal candidate brings experience in financial analysis within a manufacturing environment and is comfortable working across cost accounting, forecasting, compliance, and month-end activities.<br><br>Responsibilities:<br>• Analyze production and cost variances to identify drivers, explain trends, and recommend corrective actions.<br>• Prepare recurring business unit financial reports, including operational bridges, surveys, absorption analysis, and supporting performance summaries.<br>• Partner with manufacturing teams to evaluate plant results, labor efficiency, and production-related financial metrics.<br>• Support the development of production rates, cost reduction plans, and budget assumptions used in forecasting and operating plans.<br>• Contribute to monthly close activities by reviewing financial data, assisting with reporting packages, and ensuring deadlines are met.<br>• Perform account reconciliations and assist with both general accounting and cost accounting activities, including product costing and capital-related tracking.<br>• Help maintain compliance by supporting tax documentation, participating in Sarbanes-Oxley testing, and responding to corporate information requests.<br>• Take part in inventory-related activities, including physical counts for product and fixed assets, and assist with daily cash and operational reporting as needed.<br>• Provide detailed financial analysis and ad hoc reporting to management while promoting safe work practices and adherence to company policies.
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for employees in North Canton, Ohio. This Long-term Contract position is ideal for someone who enjoys solving a wide range of desktop, access, and connectivity issues while delivering a high level of customer service in an onsite environment. The role will support day-to-day IT operations, maintain reliable user access to essential systems, and help keep workplace technology running efficiently across hardware, software, and networked resources.<br><br>Responsibilities:<br>• Resolve first- and second-level support issues involving Windows systems, desktop and laptop hardware, peripherals, and general workstation functionality for onsite users.<br>• Administer user onboarding, offboarding, and access updates across Microsoft 365, Entra ID, and business applications to ensure appropriate permissions are maintained.<br>• Investigate and address local network and infrastructure problems by assisting with the support of switches, wireless access points, and related site equipment.<br>• Provide operational support for collaboration and communication platforms, including user setup, license administration, call flow adjustments, and basic telephony settings.<br>• Apply established security practices by supporting endpoint protection, patching efforts, secure printing solutions, and policy-aligned device configurations.<br>• Maintain accurate records for IT assets, software licenses, and recurring technical issues while contributing clear documentation to internal knowledge resources.<br>• Support conference room technology and workplace AV equipment to help ensure meetings and shared spaces function without interruption.<br>• Manage service requests and incident tickets in a timely manner, communicating clearly with employees and following through to resolution.