We are looking for a dedicated Customer Service Representative to join our team in Strongsville, Ohio. This Contract to permanent position offers an opportunity to work in a fast-paced service industry environment, providing exceptional support to clients and ensuring smooth account management. If you have a strong background in customer service and a proactive approach, we encourage you to apply.<br><br>Responsibilities:<br>• Assist customers by addressing inquiries, resolving issues, and providing accurate information in a timely manner.<br>• Maintain detailed records and prepare reports to ensure accurate documentation of client interactions and account updates.<br>• Handle inbound calls professionally, demonstrating strong communication skills and a customer-focused attitude.<br>• Utilize SAP software to manage data entry and account transactions efficiently.<br>• Leverage Office tools to create detailed reports and support administrative tasks.<br>• Collaborate with team members to ensure seamless account management and client satisfaction.<br>• Follow established procedures for background checks and drug screenings prior to onboarding new team members.<br>• Adapt quickly to new processes and systems, contributing to the team’s success.<br>• Uphold a high standard of professionalism in all interactions with clients and colleagues.
We are looking for a dedicated Customer Service Representative to join our team in Cleveland, Ohio. This role combines customer engagement and inside sales responsibilities, focusing on account management and order entry tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Manage and maintain existing customer accounts, ensuring satisfaction and prompt resolution of any issues.<br>• Develop new business relationships by identifying potential clients and presenting tailored solutions.<br>• Process and track customer orders with accuracy and efficiency to meet delivery timelines.<br>• Communicate effectively with customers through phone, email, and other channels to provide exceptional service.<br>• Collaborate with internal teams to address customer needs and achieve business goals.<br>• Utilize Microsoft Office and company-specific systems to maintain records and generate reports.<br>• Assist customers with technical inquiries related to water testing and treatment services.<br>• Conduct follow-ups with clients to ensure ongoing satisfaction and address any additional requirements.<br>• Participate in team meetings and contribute ideas for improving sales strategies and customer service processes.
We are looking for an organized and personable Receptionist to join our team in Mineral Ridge, Ohio. This long-term contract position is ideal for an individual with exceptional customer service skills and a keen eye for detail. In this role, you will play a vital part in ensuring smooth office operations while providing a welcoming environment for all visitors and staff.<br><br>Responsibilities:<br>• Greet parents, children, and visitors warmly, ensuring adherence to building protocols.<br>• Prepare and edit documents using Microsoft Office applications with accuracy and creativity.<br>• Monitor and maintain office equipment by ordering and refilling supplies such as paper and toner.<br>• Track, log, and disseminate incoming documents using an organized system.<br>• Manage incoming mail by opening, logging, and distributing it appropriately.<br>• Maintain a clean and organized reception area to create an efficient and welcoming environment.<br>• Provide meeting support by preparing and distributing agendas, minutes, reports, and other materials.<br>• Stay informed of Head Start Performance Standards and licensing requirements relevant to the organization.<br>• Oversee office supply inventory and ensure timely restocking as needed.<br>• Assist management staff and supervisors with various administrative tasks as required.
We are looking for a Small Market Sales Assistant to join our team on a long-term contract basis in Highland Hills, Ohio. This role focuses on providing vital administrative support to sales representatives and leadership, ensuring smooth operations and efficient workflows. If you thrive in a fast-paced environment and enjoy collaborating with teams to meet deadlines, we encourage you to apply.<br><br>Responsibilities:<br>• Provide administrative assistance to support top-performing sales representatives and management.<br>• Utilize business software tools, including Salesforce, Microsoft Outlook, and spreadsheets, for organizing reports and correspondence.<br>• Coordinate submission workflows, ensuring timely communication with clients, referral sources, and sales representatives.<br>• Maintain accurate records by logging sales activity and completing necessary submissions.<br>• Collaborate with sales teams to meet deadlines and manage priorities effectively.<br>• Prepare and send well-crafted correspondence to clients and referral accounts.<br>• Organize and track reports, ensuring compliance with company standards.<br>• Handle ad hoc financial tasks, including data entry and spreadsheet management.<br>• Manage document handling processes, such as photocopying, scanning, and filing.<br>• Support CRM database management, ensuring data integrity and accessibility.
<p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented and proactive <strong>Sales Support Specialist</strong> to join our team in Streetsboro, Ohio. In this long-term contract position, you will play a pivotal role in ensuring the smooth operation of our sales department. Your role will involve managing administrative tasks, maintaining accurate data records, and fostering clear communication between the sales team and other departments. This position is critical to sustaining efficiency and supporting the overall success of sales operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter and update data in internal systems and Excel spreadsheets to ensure data integrity and accessibility.</li><li>Provide essential administrative support to the sales team as they manage client accounts and pursue new business opportunities.</li><li>Assist with order entry tasks to guarantee timely processing, tracking, and fulfillment.</li><li>Collaborate with the sales team to prepare necessary documentation for client meetings, proposals, and other interactions.</li><li>Monitor and update sales records, ensuring accuracy and compliance with internal policies.</li><li>Serve as a liaison between the sales department and other internal teams, facilitating efficient communication and workflow.</li><li>Generate reports and summaries using sales data for internal evaluation and decision-making purposes.</li><li>Address client inquiries and deliver exceptional post-sales support to maintain high customer satisfaction.</li><li>Utilize tools such as SAP and other relevant software to streamline sales processes and enhance operational efficiency.</li></ul>
<p>We are looking for a skilled Collections Specialist to manage and improve business-to-business accounts receivable processes. This is a permanent position with standard Monday-Friday business hours. This role requires a proactive approach to handling complex and overdue accounts while ensuring smooth communication with clients. The ideal candidate will be dedicated to resolving outstanding balances efficiently and contributing to the overall financial health of the organization. The ideal candidate is someone with 2-3+ years of collections experience. </p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough follow-ups on overdue accounts to ensure timely payment.</p><p>• Manage and resolve challenging or complex collections cases with persistence and professionalism.</p><p>• Maintain accurate records of collection activities and update account statuses regularly.</p><p>• Perform comprehensive clean-up of accounts receivable and collections data to streamline processes.</p><p>• Collaborate with clients to address billing discrepancies and negotiate payment arrangements.</p><p>• Transition from intensive collections efforts to softer approaches as accounts stabilize.</p><p>• Utilize multiple systems effectively to track and manage collection activities.</p><p>• Prepare detailed reports on collection performance and outstanding balances.</p><p>• Communicate effectively with internal teams regarding account statuses and customer concerns.</p><p><br></p><p>They do offer a full benefits package: medical/dental/vision, 401K, PTO, paid holidays, and a wonderful flexible team! </p>
We are looking for a highly organized and detail-driven Fiscal Clerk to join our non-profit team in Youngstown, Ohio. In this long-term contract role, you will play a vital part in managing financial operations, ensuring accuracy, and supporting compliance with organizational policies. This position offers an opportunity to contribute to meaningful causes while leveraging your accounting expertise.<br><br>Responsibilities:<br>• Generate and analyze financial reports to support decision-making and maintain transparency.<br>• Process payments to vendors, staff, and other stakeholders promptly and accurately.<br>• Conduct monthly reconciliations, including reviewing bank statements, credit card statements, and other financial records.<br>• Assist in designing and implementing effective financial management strategies.<br>• Maintain confidential financial records while adhering to organizational policies.<br>• Collaborate with the finance team to perform audits and ensure compliance with legal and internal guidelines.<br>• Handle accounts payable (AP), accounts receivable (AR), billing, and invoice processing tasks.<br>• Utilize financial software such as QuickBooks, Oracle, SAP, and Microsoft Excel to manage and report financial data.<br>• Perform additional financial and administrative duties as required.
