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3 results for Call Center Representative in Cleveland, OH
- Painesville, OH
- onsite
- Temporary / Contract
- 21 - 23 USD / Hourly
- <p>We are looking for a Customer Service Representative to support daily customer communications and order-related activities for an on-site team in Painesville, Ohio. This 6 month Contract position is well suited for someone who learns quickly, stays organized, and communicates clearly while managing multiple requests. The individual in this role will help ensure customers receive prompt, accurate service by coordinating with internal teams and handling inquiries, sales orders, and sample requests with care.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a strong service mindset.</p><p>• Enter and manage sales orders and sample requests, ensuring details are complete and processed in a timely manner.</p><p>• Provide customers with updates on order status, product information, and general service-related questions.</p><p>• Work closely with internal departments to resolve issues, clarify requests, and support smooth order fulfillment.</p><p>• Maintain accurate records of customer interactions, transactions, and follow-up actions within company systems.</p><p>• Handle a mix of inbound and outbound communication to address customer needs and confirm order information when needed.</p><p>• Review information carefully to minimize errors and help maintain high service standards across each interaction.</p>
- 2026-10-20T00:00:00Z
- North Canton Nt, OH
- onsite
- Temporary to Hire
- 19 - 22 USD / Hourly
- We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment.<br><br>Responsibilities:<br>• Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records.<br>• Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance.<br>• Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date.<br>• Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders.<br>• Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy.<br>• Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions.<br>• Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions.<br>• Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
- 2026-10-22T00:00:00Z
- Lorain, OH
- onsite
- Temporary to Hire
- 17.1 - 18 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a mission-driven non-profit organization in Lorain, Ohio. This on-site opportunity is a contract position, designed for someone who brings strong customer support experience, sound judgment, and a compassionate approach when assisting community members. The person in this role will help applicants navigate services, manage required documentation, and keep records organized and secure while contributing to a responsive and well-organized office environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with the application process by explaining next steps, gathering required information, and ensuring submissions are completed accurately.</p><p>• Review documents for completeness and accuracy, follow up on missing items, and maintain records in accordance with agency guidelines and confidentiality standards.</p><p>• Respond to inbound questions by phone, in person, and through virtual interactions, providing clear and courteous service to applicants and community members.</p><p>• Conduct applicant interviews, coordinate appointment scheduling, and help keep daily workflows moving efficiently.</p><p>• Enter and update case or client information in internal systems with a high level of precision and attention to detail.</p><p>• Identify issues that may delay processing, communicate concerns promptly, and support timely resolution of client service matters.</p><p>• Perform general administrative support such as typing correspondence, handling mail, organizing files, and operating standard office equipment.</p><p>• Participate in training activities and follow established procedures to support consistent service delivery across the office.</p>
- 2026-10-19T00:00:00Z