3 results for Product Technical Support Analyst in Clearwater, FL

Application Support Analyst

Saint Petersburg, FL
onsite
Permanent
50000 - 70000 USD / Yearly
A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed. Key Responsibilities<ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul>
2026-03-12T00:00:00Z

.Net/C#/SQL Application Support Engineer

Sarasota, FL
onsite
Permanent
60000 - 85000 USD / Yearly
On-site role in the Sarasota region. We are looking for a .Net/C#/SQL Application Support Engineer to join our team in Sarasota, Florida. In this role, you will focus on maintaining, troubleshooting, and enhancing internal business systems and applications. This position requires hands-on experience with coding, application support, and IT operations in a structured, on-premises environment. Responsibilities:• Modify and maintain existing C# applications to ensure optimal performance.• Diagnose and resolve issues within production applications to minimize downtime.• Analyze legacy code to identify and implement improvements.• Address bugs and enhance workflows to streamline processes.• Execute queries and validate data within SQL Server environments.• Support and enhance internal tools built on PHP frameworks.• Ensure all application changes undergo thorough review processes before deployment.• Assist in troubleshooting environment-level issues impacting applications.• Provide support for Windows Server and Active Directory tasks related to applications.• Maintain documentation and contribute to the knowledge base for system operations.
2026-02-20T00:00:00Z

Senior Quality Assurance Analyst

Belleair, FL
onsite
Contract / Temporary to Hire
44.64 - 49.84 USD / Hourly
We are looking for a dedicated Senior Quality Assurance Analyst to join our team in Clearwater, Florida. In this Contract to permanent position, you will play a critical role in ensuring the quality and reliability of payroll-related systems and processes. This is an exciting opportunity to join at the ground-floor level of a new processing system, and getting set up for a long-term career. Responsibilities:• Perform detailed manual testing of payroll-related systems and processes to ensure functionality and accuracy.• Collaborate with the Product Owner and development team to identify and resolve issues during project releases.• Conduct thorough quality assurance reviews of backend systems, including general ledger and client payroll setups.• Analyze system integrations to ensure seamless connectivity and data flow between platforms.• Participate in production deployments, including occasional after-hours support, to maintain system stability.• Communicate openly with team members to address challenges and improve workflows.• Document test results and create detailed reports to support ongoing improvements.• Provide long-term quality assurance support, aligning with the company’s goals and culture.• Contribute to a collaborative team environment, fostering a culture of respect and innovation.
2026-02-19T00:00:00Z