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8 results for Tier Ii It Support Engineer in City of Orange, NJ

Network Engineer III

Kings Point, NY
onsite
Temporary / Contract
42.00 - 47.00 USD / Hourly
Position OverviewWe are seeking a Senior Network Engineer to support a mission‑critical government environment in Kings Point, NY. This onsite role requires hands‑on expertise designing, implementing, maintaining, and troubleshooting enterprise‑level network infrastructure in a structured and regulated setting.The ideal candidate is technically strong, detail‑oriented, and comfortable working in a secure customer‑facing environment. Key Responsibilities<ul><li>Design, implement, configure, and maintain LAN, WAN, DMZ, and wireless networks</li><li>Provide Level 2 and Level 3 network and systems support</li><li>Configure, test, and maintain Cisco switches and routers</li><li>Design, plan, and optimize enterprise wireless networks</li><li>Support Aruba wireless and Network Access Control (NAC) architecture</li><li>Configure and manage firewalls, VPNs, and network access security tools</li><li>Support Nutanix Prism and Acropolis Hypervisor</li><li>Administer Active Directory and Group Policy in Windows Server and Windows 11 environments</li><li>Develop and implement PowerShell scripts for automation</li><li>Create and maintain detailed technical documentation</li><li>Ensure compliance with NIST and FISMA standards</li><li>Collaborate cross‑functionally to improve stability, performance, and security</li></ul>
2026-04-28T13:48:44Z

Dental Imaging Equipment Engineer

Fort Lee, NJ
onsite
Permanent / Full Time
80000.00 - 95000.00 USD / Yearly
The Dental Imaging Equipment Engineer serves as a principal-level technical authority and organizational subject matter expert responsible for the most complex, high-risk, and mission‑critical dental equipment service activities.The Engineer IV will report to Customer Service Director and will acts as the 2nd highest escalation point for unresolved technical issues, leads enterprise‑level initiatives, and shapes service standards, training programs, and best practices. In addition to mentoring and coaching Engineer I–III staff, this role influences long‑term service strategy, supports new technology introductions, and represents the organization as a senior technical expert with customers and vendors. Key Responsibilities<ul><li>Serve as the highest‑level technical expert and final escalation point for the most complex, high‑risk, or repeat‑failure equipment issues</li><li>Lead diagnosis and resolution of systemic or enterprise‑wide equipment performance problems</li><li>Provide expert‑level installation, validation, and troubleshooting for advanced or newly released medical and dental technologies</li><li>Direct and oversee critical installations, upgrades, retrofits, and large‑scale remediation efforts</li><li>Develop, review, and standardize advanced service procedures, troubleshooting guides, and technical documentation</li><li>Partner with engineering, quality, and product development teams to influence design improvements, reliability enhancements, and serviceability</li><li>Analyze service data and trends to identify root causes, recurring failures, and opportunities for preventive solutions</li><li>Lead continuous improvement initiatives that enhance service efficiency, quality, safety, and customer satisfaction</li><li>Serve as technical lead for pilot programs, beta deployments, or early‑stage product introductions</li><li>Represent the organization as a senior technical authority in customer meetings, audits, and high‑visibility service engagements</li><li>Provide advanced technical mentoring and coaching to Medical Equipment Engineer I, II, and III staff</li><li>Design and deliver advanced technical training, certifications, and knowledge‑sharing sessions</li><li>Advise management on technical strategy, resource planning, skills development, and service readiness</li><li>Ensure compliance with regulatory, safety, and quality standards across all service activities</li><li>Travel extensively as required (including extended or multi‑site assignments) and provide leadership during complex service engagements</li><li>Ensure safe handling, transport, setup, and operation of equipment (up to 50 lbs.)</li><li>Perform other duties as assigned by management</li></ul>Leadership & Influence Responsibilities<ul><li>Provides technical leadership across the service organization without necessarily having direct people‑management responsibility</li><li>May provide functional or dotted‑line leadership to Engineer I–III staff on projects or escalations</li><li>Acts as a trusted technical advisor to service management and cross‑functional leaders</li><li>Contributes to succession planning, skills assessments, and technical competency frameworks</li></ul>
2026-04-24T13:48:46Z

Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
30.40 - 35.20 USD / Hourly
We are looking for a Desktop Support Analyst to deliver hands-on technical support for employees in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving user issues, maintaining reliable workstation performance, and providing responsive service across a fast-paced work environment. The role will support day-to-day desktop operations, assist remote and international teams, and contribute to a consistent, high-quality end-user experience. Responsibilities: • Deliver first- and second-line technical assistance for hardware, software, and infrastructure-related incidents and service requests across the organization. • Provide in-person floor support on a rotating schedule, assisting employees directly and ensuring all requests are properly recorded in the service management system. • Take full ownership of assigned tickets from initial intake through final resolution, including user updates, troubleshooting, and timely closure. • Support colleagues in international offices by providing remote assistance that aligns with established service standards and response expectations. • Follow defined escalation procedures to route complex issues appropriately and maintain dependable support delivery. • Investigate recurring technical problems, identify underlying causes, and create clear knowledge documentation for both engineers and end users. • Administer user lifecycle activities such as onboarding, offboarding, account support, and related end-user access tasks. • Configure, maintain, and troubleshoot laptops, desktop hardware, mobile devices, remote access tools, and Windows 10 workstation environments. • Assist with event technology support and coordinate Zoom-based meeting and interview connections with domestic and international participants. • Participate in after-hours on-call coverage and contribute to time-sensitive projects and organization-wide IT communications as needed.
2026-04-23T14:24:03Z

Product Support Services Assistant

Bridgewater, NJ
remote
Temporary / Contract
21.00 - 23.00 USD / Hourly
We are looking for a detail-oriented File Clerk to join our team in Bridgewater, New Jersey. Responsibilities:<ul><li>Organize, maintain, and update physical and electronic files and records.</li><li>Assist with document preparation, data entry, and routine record updates.</li><li>Respond to basic inquiries and prepare standard correspondence as needed.</li><li>Generate simple reports and status updates to support daily operations.</li><li>Collaborate with team members to ensure accurate filing and smooth workflow.</li><li>Use Microsoft Office tools (Word, Excel, PowerPoint, SharePoint) for filing and documentation tasks.</li><li>Follow confidentiality guidelines to ensure records are secure and accessible.</li><li>Manage multiple tasks efficiently while meeting deadlines and priorities.</li></ul>
2026-04-27T13:13:45Z

Help Desk Analyst

New York, NY
onsite
Temporary / Contract
33.25 - 38.50 USD / Hourly
We are looking for an experienced Help Desk Analyst to support end users in a fast-paced asset management environment in New York, New York. This Long-term Contract position focuses on delivering reliable technical assistance across hardware, software, and enterprise workplace tools while ensuring a high standard of service. The ideal candidate brings strong troubleshooting ability, hands-on support experience, and a customer-focused approach to resolving day-to-day technical issues. Responsibilities: • Provide responsive technical support for employees by diagnosing and resolving issues related to desktops, laptops, mobile devices, and peripheral equipment. • Manage and track incidents and service requests through ServiceNow ITSM, ensuring timely updates, accurate documentation, and effective resolution. • Support user access and identity-related needs, including account assistance and authentication troubleshooting within Okta and Microsoft 365 environments. • Configure, deploy, and maintain endpoint devices using Intune and other enterprise management tools to meet operational and security standards. • Troubleshoot hardware and software problems across Windows, Mac, and mobile platforms, escalating complex issues when necessary. • Assist users with Microsoft Office 365 applications and collaboration tools to minimize disruption and maintain productivity. • Perform hands-on support for computer hardware, including setup, replacement, diagnostics, and break-fix activities for end-user equipment. • Collaborate with internal technology teams and external vendors to resolve recurring issues and improve the overall support experience.
2026-04-28T14:43:48Z

IT Support Specialist

Somerset, NJ
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
We are looking for an IT Support Specialist to join our dynamic team in Somerset, New Jersey. This hybrid position offers a mix of onsite and remote work, providing opportunities to grow both professionally and technically in a collaborative environment. Responsibilities:• Deliver remote technical support for desktops, laptops, printers, mobile devices, and software applications.• Manage help desk tickets efficiently, troubleshooting and resolving issues while maintaining clear communication with clients.• Support Windows Server environments, including Active Directory and Group Policy configurations.• Monitor network performance and connectivity, addressing system alerts and optimizing functionality.• Configure and deploy workstations and mobile devices, ensuring proper setup and operation.• Assist in hardware installations, upgrades, and replacements to maintain client systems.• Document troubleshooting procedures, client setups, and internal workflows to ensure consistency and knowledge sharing.• Collaborate with senior technicians on escalated issues and participate in IT-related projects.• Contribute to client onboarding processes, integrating new systems and ensuring smooth transitions.
2026-04-16T14:18:43Z

Jr. Operations Engineer

New York, NY
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
We are looking for a motivated entry-level Operations Engineer to join our team in Secaucus, NJ . In this role, you will collaborate with experienced engineers to maintain and enhance mission-critical, low-latency trading systems. This position offers an excellent opportunity to develop technical skills in system administration, networking, and automation while contributing to the operational success of our platform. Responsibilities:• Monitor and maintain the performance of low-latency trading systems to ensure seamless operation.• Assist in resolving incidents by troubleshooting issues and minimizing system downtime in collaboration with senior team members.• Perform essential operational tasks such as system monitoring, log analysis, and routine maintenance.• Develop and implement automation scripts and tools to enhance operational efficiency.• Gain hands-on experience with Linux/Unix system administration and networking technologies.• Contribute to the creation and upkeep of detailed documentation for systems and processes.• Participate in rotational weekend work to ensure system reliability and availability.• Travel occasionally to the data center as required for hardware or system maintenance tasks.
2026-04-17T12:23:43Z

Technical Lead (.NET)

Mahwah, NJ
onsite
Permanent / Full Time
150000.00 - 160000.00 USD / Yearly
We are seeking a hands-on technical leader with deep expertise in software development, infrastructure, and web application design. This role is responsible for shaping infrastructure strategy to ensure systems are scalable, efficient, and reliable. The ideal candidate will lead initiatives that tackle questions such as how to improve application speed and how to prepare platforms to seamlessly support growing traffic, ultimately driving solutions that enhance performance and reliability across the organization. Responsibilities<ul><li>Define and drive backend, infrastructure, and DevOps strategy</li><li>Architect scalable, secure, and reliable systems</li><li>Diagnose and resolve performance, infrastructure, and integration issues</li><li>Oversee backend development, including coding standards, integrations, and APIs</li><li>Lead infrastructure tooling, cloud strategy, automation efforts, and CI/CD pipelines</li><li>Evaluate new tools and frameworks to improve efficiency and system performance</li><li>Establish metrics and KPIs to measure infrastructure performance</li><li>Implement proactive monitoring, logging, and alerting solutions</li><li>Manage infrastructure budgets with a focus on cost optimization</li><li>Communicate technical solutions clearly and effectively to stakeholders at all levels</li><li>Conduct all code reviews, ensuring quality, consistency, and best practices across the team</li><li>Manage frontend and database infrastructure, addressing performance bottlenecks and recurring issues caused by poor architecture</li></ul>
2026-04-24T14:28:51Z