25 Results for Front Desk Assistant Jobs in City Of Orange, NJ

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Receptionist

New York, NY
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for an experienced and dependable Receptionist to support daily front-desk operations for a Financial Services organization in New York, New York. This Long-term Contract opportunity is well suited for someone who is comfortable managing a busy phone system, greeting visitors courteously, and creating a welcoming office environment. The ideal candidate brings at least 2 years of relevant experience and can handle incoming communications with accuracy, courtesy, and efficiency. Responsibilities: • Welcome guests and team members at the front desk, ensuring a detail-oriented and positive first impression for the office. • Manage a multi-line phone system by answering, screening, and directing incoming calls to the appropriate contacts in a timely manner. • Handle high volumes of inbound calls with clear communication and strong attention to detail. • Provide day-to-day receptionist support, including monitoring the reception area and maintaining an organized front office presence. • Relay messages accurately and promptly to internal staff while following established communication procedures. • Support part-time front-desk coverage needs by maintaining consistent service levels during assigned hours.
2026-10-30T20:08:46Z

Administrative Assistant

Marlboro, NJ
onsite
Permanent / Full Time
40000.00 - 50000.00 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul> Responsibilities:• Monitor administrative workflows and follow established procedures to keep tasks on track.• Answer incoming calls, direct inquiries appropriately, and provide courteous assistance to callers and visitors.• Greet guests professionally and help create a positive and organized reception experience.• Enter, update, and maintain records with accuracy while supporting general document management tasks.• Prepare, organize, and file administrative materials so information remains accessible and well structured.• Assist with scheduling, correspondence, and routine coordination duties for the department.• Manage front desk and administrative support activities to help ensure smooth day-to-day operations.
2026-10-16T12:58:42Z

Receptionist

New York, NY
remote
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are looking for a dependable Receptionist to support daily front desk operations. This is a Contract position suited for someone who can work independently, communicate confidently in a largely virtual reporting structure, and deliver a high-touch experience for visitors and executive stakeholders. The ideal candidate brings prior reception experience, strong organizational skills, and the ability to manage meeting support, guest services, and administrative tasks with attention to detail. Responsibilities:• Welcome guests and staff courteously, ensuring a smooth and positive front desk experience throughout the day.• Coordinate meeting room readiness by arranging seating, confirming room setup details, and supporting catering deliveries for scheduled events.• Provide attentive service to executive-level employees and visitors, maintaining a detail-oriented and client-focused presence at all times.• Manage incoming calls, messages, and general inquiries, directing requests to the appropriate contacts in a timely manner.• Handle day-to-day administrative support such as filing, document preparation, data entry, copying, and other clerical tasks as needed.• Maintain reception and common areas in an orderly condition while helping ensure office access and visitor procedures are followed appropriately.• Work effectively with limited on-site supervision, using sound judgment to prioritize tasks and keep operations running smoothly.• Support office logistics including mail, courier coordination, and other front office service requests as they arise.
2026-10-29T20:48:44Z

Medical Receptionist

Union, NJ
onsite
Temporary to Hire
22.80 - 26.40 USD / Hourly
We are looking for a Medical Receptionist to support a busy healthcare office in Union, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys creating a welcoming patient experience while keeping front desk operations organized and efficient. The person in this role will serve as a key point of contact for patients, manage appointment flow, and help maintain accurate administrative and clinical records. Responsibilities:• Greet patients and visitors warmly, provide guidance upon arrival, and ensure they are directed to the appropriate area or staff member.• Coordinate appointment calendars by booking new visits, adjusting existing schedules, and confirming upcoming patient appointments.• Help patients complete intake paperwork, verify required information, and support an efficient registration process.• Receive copayments and assist with answering routine questions related to office payment procedures.• Enter and update patient information accurately in the electronic medical record system to support smooth daily operations.• Respond to phone calls and front desk inquiries, escalating messages or service requests to the correct team when necessary.• Carry out administrative support tasks such as scanning documents, filing records, and completing data entry with attention to detail.• Contribute to the overall workflow of the office by assisting with day-to-day front desk coverage and other assigned operational duties.
2026-11-03T19:48:44Z

Medical Receptionist

Princeton, NJ
onsite
Temporary / Contract
18.00 - 21.00 USD / Hourly
We are looking for a Medical Receptionist to support daily front desk operations for a healthcare office in New Jersey. This long-term contract position is ideal for someone who creates a welcoming patient experience while managing appointments, records, and insurance-related administrative tasks. The role requires strong communication, attention to detail, and the ability to keep the office running smoothly in a fast-paced medical setting. Responsibilities: • Welcome patients and visitors with a courteous, detail-oriented approach and provide front desk assistance throughout the day. • Answer incoming calls, route messages or transfers to the appropriate staff members, and respond to routine inquiries clearly and efficiently. • Coordinate patient appointments based on office instructions and communicate any forms or documents needed before visits. • Confirm demographic and insurance details, update patient records, and ensure files remain accurate and organized. • Prepare charts, documentation, and other materials ahead of scheduled appointments to support efficient patient flow. • Gather insurance information and required paperwork for billing purposes and follow up when additional details are needed. • Receive patient payments, post transactions accurately, and help arrange payment plans when appropriate. • Maintain financial logs and other front office records with a high level of accuracy and confidentiality. • Monitor inventory levels for office supplies and place orders to keep the reception area and administrative functions fully supported. • Assist with additional administrative or front office duties as needed to support daily clinic operations.
2026-11-06T22:08:44Z

Receptionist

New York, NY
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for an experienced and service-focused Receptionist to support daily front desk operations in New York, New York. This Long-term Contract position is ideal for someone who creates a welcoming first impression, communicates confidently with visitors and internal teams, and stays organized in a fast-moving office environment. The role combines client-facing reception support with scheduling, coordination, and light administrative responsibilities while handling information with discretion. Responsibilities: • Welcome guests and clients in a courteous, attentive manner and direct them appropriately upon arrival. • Coordinate with team members, managers, and departments to announce visitors and support smooth communication throughout the office. • Schedule meeting spaces, visitor offices, and related services through calendars and reservation platforms. • Help resolve rooming or resource conflicts by identifying practical alternatives and working with involved parties to meet business needs. • Arrange food and beverage orders for meetings and events, ensuring deliveries are accurate and arrive as expected. • Support day-to-day administrative tasks such as processing expense-related items, assisting with special assignments, and maintaining organized records. • Safeguard confidential materials and manage sensitive information with a high level of discretion. • Issue and track visitor access cards and parking validations while maintaining accurate logs and related documentation.
2026-10-26T15:04:25Z

Legal Intake and Call Receptionist

West Islip, NY
onsite
Temporary to Hire
22.80 - 26.40 USD / Hourly
We are looking for a detail-oriented Legal Intake and Call Receptionist to support a busy legal team. This contract-to-permanent opportunity is ideal for someone who communicates with empathy, stays organized in a fast-paced setting, and can manage client interactions with discretion. The person in this role will serve as a key point of contact for prospective and current clients while helping ensure intake details, records, and scheduling tasks are handled accurately and efficiently. Responsibilities:• Conduct initial conversations with prospective clients, using established intake methods to collect complete and relevant case information.• Record details such as incident timelines, involved parties, injuries, treatment history, and important legal deadlines with a high degree of accuracy.• Enter and maintain intake data in the firm's case tracking system so records remain current and organized.• Coordinate consultation appointments and quickly direct urgent or deadline-sensitive matters to the appropriate team member.• Keep prospective clients informed about where they are in the review process and respond to routine status-related questions.• Communicate clearly with existing clients, relay messages, and forward legal or case-specific questions to attorneys or paralegals.• Maintain thorough documentation of phone calls, voicemail messages, follow-up efforts, and other client communications.• Support case evaluation by requesting, collecting, and tracking records, forms, authorizations, and other needed documentation.• Assist with day-to-day administrative work such as scanning, filing, mailing, correspondence, and data entry while safeguarding confidential information.• Perform additional office and client-service duties as needed to support legal operations.
2026-11-13T15:18:45Z

Workplace Experience Coordinator

New York, NY
onsite
Temporary / Contract
25.65 - 27.00 USD / Hourly
We are looking for a Workplace Experience Coordinator to support daily front desk operations and create a welcoming, organized environment for employees and visitors in New York. This long-term contract opportunity is ideal for someone who enjoys delivering attentive reception support, managing high-volume communications, and ensuring smooth day-to-day workplace experience services. The role follows a Tuesday through Thursday schedule and offers the potential for extended engagement based on business needs. Responsibilities:• Welcome guests, employees, and vendors with an attentive and service-oriented approach while maintaining an orderly front desk presence.• Manage incoming calls through a multi-line phone system, direct inquiries to the appropriate contacts, and relay messages accurately and promptly.• Coordinate visitor check-in procedures and provide general workplace support to help daily office operations run efficiently.• Monitor the reception area and shared spaces to ensure they remain presentable, functional, and ready for use throughout the day.• Respond to routine questions from internal and external contacts, offering clear information and timely assistance.• Support administrative and workplace coordination tasks such as scheduling, basic record upkeep, and communication follow-up as needed.• Maintain a dependable on-site presence during the assigned Monday through Friday schedule to ensure consistent front desk coverage.
2026-10-18T09:48:43Z

Administrative Assistant

Farmingdale, NY
onsite
Permanent / Full Time
60000.00 - 65000.00 USD / Yearly
We are looking for a dependable Administrative Assistant to support daily office operations in New York. This position is well suited for someone who thrives in a fast-paced manufacturing environment and can manage multiple administrative tasks with accuracy and professionalism. The ideal candidate brings strong computer proficiency, excellent organizational skills, and a confident approach to front-office support. Responsibilities: • Manage day-to-day administrative activities to keep office operations running smoothly and efficiently. • Greet visitors, handle front-desk responsibilities, and provide a detail-oriented first point of contact for callers and guests. • Respond to incoming phone calls, route inquiries appropriately, and relay messages in a timely manner. • Enter, update, and maintain records in company systems with a high level of accuracy and attention to detail. • Prepare, organize, and distribute documents, correspondence, and other office materials as needed. • Support internal teams with scheduling, filing, and general clerical tasks to improve workflow and coordination.
2026-10-30T13:34:05Z

Facilities Administrative Assistant

Tinton Falls, NJ
onsite
Temporary / Contract
23.00 - 25.00 USD / Hourly
We are looking for an Administrative Assistant to provide hands-on support for workplace operations in Tinton Falls, New Jersey. This Long-term Contract position is ideal for someone who is highly organized, responsive, and comfortable balancing office coordination, vendor follow-up, and employee support in a fast-paced environment. The person in this role will partner closely with facilities leadership to help keep daily operations running smoothly while delivering a detail-oriented experience for staff and visitors. Responsibilities: • Coordinate day-to-day office and workplace activities to help maintain an efficient and well-supported environment. • Process and monitor purchase orders, invoices, and vendor-related records while keeping administrative documentation accurate and up to date. • Arrange maintenance visits, repair appointments, and preventative service work, and follow through on open items until completion. • Serve as a point of contact for employee workplace needs, including badges, keys, access requests, supplies, and general office support. • Maintain organized files for service history, vendor details, facilities documentation, and ongoing office projects. • Assist with internal meetings by reserving space, organizing room schedules, and coordinating food and beverage arrangements when needed. • Support office moves, workspace adjustments, and smaller improvement projects across the site. • Share facilities-related notices and updates with employees as needed to keep the office informed. • Contribute to workplace safety and emergency preparedness activities under the direction of the Facilities Manager. • Provide additional administrative and reception support, including handling calls, data entry, and front-office tasks as assigned.
2026-11-11T18:48:42Z

Office Manager

Montvale, NJ
onsite
Temporary to Hire
25.65 - 29.70 USD / Hourly
We are looking for an organized Office Manager to support daily workplace operations near Montvale, New Jersey. This contract position with permanent potential is ideal for someone who enjoys creating an efficient, welcoming office experience while coordinating administrative, vendor, and employee-facing activities. The right candidate will bring strong follow-through, sound judgment, and the ability to keep multiple priorities moving smoothly. Responsibilities:• Oversee day-to-day office operations to ensure the workplace runs efficiently and remains well organized.• Manage office inventory by tracking supply levels, placing orders, and maintaining essential materials for staff use.• Serve as the main point of contact for building-related matters and coordinate with property management to address office needs.• Process and monitor vendor invoices, helping maintain accurate records and timely payment coordination.• Organize logistics for large meetings, including scheduling conference space and arranging catering or meal service.• Support employee engagement efforts by helping coordinate in-office activities and fostering a positive workplace atmosphere.• Facilitate onboarding and offboarding tasks, including preparing office-related resources and coordinating necessary administrative steps.• Provide front desk and reception support by greeting visitors, answering inquiries, and directing communications appropriately.
2026-11-09T14:48:44Z

Conference Coordinator

New York, NY
onsite
Temporary / Contract
23.75 - 25.00 USD / Hourly
We are looking for an experienced and service-driven Coordinator to support a high-visibility conference and executive reception environment in New York, New York. This Contract position is ideal for someone who excels at creating a welcoming on-site experience, managing meeting logistics, and responding quickly to changing needs with discretion. The role combines front-desk presence, event coordination, and day-to-day operational support for employees, executives, and guests using shared meeting and event spaces. Responsibilities: • Create a welcoming arrival experience for executives, employees, visitors, and event participants at the reception area. • Coordinate meeting room and event space reservations, maintain accurate schedules, and respond promptly to booking inquiries. • Partner with administrative staff, facilities teams, and security personnel to keep daily operations organized and running smoothly. • Support event execution by arranging room layouts, confirming setup details, and ensuring spaces are fully prepared well before scheduled start times. • Provide hands-on assistance with catering, beverage service, room turnover, and post-event cleanup as needed. • Troubleshoot basic audiovisual and virtual meeting issues to help meetings and presentations proceed without disruption. • Handle sensitive information and executive activity with sound judgment, confidentiality, and a calm, thoughtful approach. • Offer guidance on site amenities and assist guests or facilitators with directions and general event-related questions. • Monitor the condition of conference areas and submit service or maintenance requests when issues arise. • Take on additional operational or customer support duties as assigned to meet business needs.
2026-10-26T12:34:09Z

Customer Service and Counter Support Associate

Jamaica, NY
onsite
Temporary to Hire
17.10 - 18.00 USD / Hourly
We are looking for a Customer Service and Counter Support Associate to join a manufacturing team in Jamaica, New York in a Contract to Permanent role. This position focuses on delivering helpful service to customers by phone and in person while supporting order processing and front-counter operations. The right candidate will be comfortable managing routine office tasks, handling transactions accurately, and assisting with product pickup in a fast-paced supply environment. Responsibilities:• Respond to incoming customer calls and provide timely, attentive assistance with product and service inquiries.• Prepare pricing details, create customer orders, and record transaction information accurately in company systems.• Welcome and support walk-in customers, helping them complete purchases and addressing counter-related needs.• Process sales at the counter, including cash transactions, while maintaining accuracy and attention to detail.• Retrieve stocked items from behind the counter and coordinate product handoff for customer pickup.• Complete basic administrative support work to help maintain smooth day-to-day branch operations.• Use Microsoft Word and Excel for routine documentation, recordkeeping, and other office tasks.<ul><li>• Assist with general front-counter coverage as needed to support customer flow and team priorities.Customer Service and Counter Support Associate</li></ul>
2026-11-06T20:04:02Z

Customer Service Representative

Little Ferry, NJ
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Customer Service Representative to support customer interactions and order-related activities for an aerospace organization in Little Ferry, New Jersey. This Long-term Contract position is ideal for someone who enjoys delivering responsive service, managing order details accurately, and working across teams to help customers receive timely information and support. The role requires strong attention to detail, a clear communication style, and the ability to handle administrative and reporting tasks in a fast-paced environment. Responsibilities: • Deliver a welcoming and attentive service experience for customers, ensuring each interaction is handled with courtesy and efficiency. • Work closely with internal teams to help expedite spare parts requests and support on-time fulfillment of customer needs. • Enter and track requests for quotations, and prepare sales orders when customer requirements move forward. • Investigate customer concerns, gather relevant information, and coordinate solutions to resolve service-related issues. • Provide timely follow-up on shipment status, delivery updates, and related order information. • Maintain accurate customer activity records by documenting transactions, concerns, and updates within Siebel. • Prepare and distribute reports as needed to support operational and customer service activities. • Connect customers with the appropriate internal departments or external vendors when additional service information is needed. • Complete administrative assignments and other support duties as directed to meet business priorities.
2026-11-13T14:48:43Z

Customer Success Associate

Tarrytown, NY
onsite
Temporary to Hire
22.00 - 25.00 USD / Hourly
We are seeking a customer-focused professional to support client relationships and deliver an exceptional customer experience via a contract-to-hire position. This role will serve as a key point of contact for customers, helping to ensure a smooth onboarding process, ongoing engagement, and long-term satisfaction. Responsibilities:<ul><li>Build and maintain strong relationships with clients and serve as a trusted resource.</li><li>Support customer onboarding, training coordination, and account management activities.</li><li>Respond to customer inquiries and collaborate with internal teams to resolve issues.</li><li>Monitor customer satisfaction and identify opportunities to strengthen client engagement.</li><li>Maintain accurate customer information and activity within CRM systems.</li><li>Partner with cross-functional teams to support retention and growth initiatives.</li></ul>
2026-11-02T22:03:49Z

Customer Service Representative

White Plains, NY
remote
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for a dependable Customer Service Representative for a contract opportunity supporting business customers in White Plains, New York. This part-time role is ideal for someone who thrives in a fast-paced service setting, enjoys solving issues, and can balance customer communication with administrative follow-up. For this role, we are seeking candidates who are skilled in speaking both spanish and english fluently. Responsibilities:• Enter and maintain accurate order details, service notes, credits, and related information within internal systems.• Create special orders and process customer requests while ensuring all documentation is complete and up to date.• Handle a steady volume of inbound and occasional outbound calls while delivering clear, courteous, and solution-focused support.• Escalate complex service issues when needed and follow through to help ensure timely resolution.• Support daily operational workflows by monitoring account activity and maintaining organized customer records.• Participate in training activities, including system learning and scenario-based practice, to build confidence and accuracy in the role.
2026-11-09T21:23:43Z

Concierge - Level 1

New York, NY
remote
Temporary / Contract
22.00 - 22.84 USD / Hourly
We are looking for an experienced and service-focused Concierge - Level 1 to support a holiday gift-wrapping experience in New York, New York. This Contract position is ideal for someone who enjoys creating memorable guest interactions while delivering carefully presented, high-quality wrapped gifts. The person in this role will help maintain an inviting station, assist visitors with presentation choices, and uphold a premium standard of hospitality throughout the seasonal assignment.Assignment Duration: 11/27 - 12/24 - 30hrs a week Responsibilities:• Welcome guests warmly and create a refined, attentive experience at the gift-wrapping station.• Wrap gifts neatly and professionally for a wide range of package sizes and shapes using appropriate materials and techniques.• Guide guests in choosing wrapping paper, ribbons, bows, gift bags, and other finishing touches to enhance presentation.• Maintain consistent visual and quality standards so each completed package reflects a high-end service environment.• Monitor guest flow, set clear expectations on wait times, and stay organized during busy holiday periods.• Keep the work area clean, orderly, and fully stocked with paper, tape, ribbon, and decorative supplies.• Respond to guest questions with courtesy and provide prompt assistance to support a seamless experience.• Coordinate with onsite team members to ensure smooth daily operations and strong service coverage throughout the assignment.• Follow established workplace policies and safety practices while maintaining professionalism during every shift.
2026-11-05T19:08:46Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.63 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities:• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-11-03T16:13:37Z

Bilingual Customer Service Representative

Long Island City, NY
onsite
Temporary to Hire
28.50 - 30.00 USD / Hourly
We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes. Responsibilities: • Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York. • Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions. • Maintain accurate records and complete documentation related to daily service activities and operational workflows. • Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed. • Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations. • Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment. • Learn internal procedures and become a reliable resource for questions tied to customer service and operational support. • Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
2026-11-03T20:48:42Z

Concierge - Level 1

New York, NY
remote
Temporary / Contract
22.00 - 22.84 USD / Hourly
We are looking for an experienced and service-focused Concierge - Level 1 to support a seasonal gift-wrapping experience in New York, New York. This Contract position is ideal for someone who enjoys creating a warm, upscale guest experience while delivering careful, high-quality presentation for gifts of all sizes. The role is fully in person and requires a detail-oriented approach, strong attention to detail, and the ability to stay organized during busy holiday traffic.Assignment Duration: 11/27 - 12/24 - 30hrs a week Responsibilities:• Welcome each guest in a friendly, attentive manner and create a memorable service experience at the gift-wrapping station.• Wrap a variety of items neatly and efficiently using appropriate materials to achieve a refined, high-end presentation.• Guide guests through available packaging choices, including wrap styles, ribbons, bows, bags, and decorative finishing touches.• Maintain the station so it remains orderly, well supplied, and visually appealing throughout the day.• Monitor inventory of wrapping materials and restock paper, tape, ribbon, gift bags, and related supplies as needed.• Respond to guest questions with courtesy and provide timely support while managing multiple requests at once.• Keep service moving smoothly by tracking wait times and organizing workflow during peak holiday periods.• Work closely with onsite team members and follow workplace policies and safety expectations during all shifts.
2026-11-05T18:48:45Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary to Hire
21.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a well-established manufacturing organization in Lakewood, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, coordinating order-related activity, and working across both domestic and international accounts. The person in this role will serve as a key point of contact for product questions, order updates, and issue resolution while helping maintain smooth day-to-day sales operations. Responsibilities: • Manage customer orders from receipt through entry and follow-up, ensuring accurate information and timely processing. • Prepare customer quotations and create invoices for domestic and international accounts, including freight-related calculations when needed. • Coordinate shipping paperwork and export documentation to support international deliveries and compliance requirements. • Respond to incoming calls and inquiries from distributors, dental offices, commercial clients, and sales partners regarding products, order progress, and related requests. • Establish and maintain dealer records, distribute dealer application materials, and support account setup activities. • Handle returns and customer complaint cases by documenting issues, submitting required records, and arranging credits when appropriate. • Produce routine reports, organize files, and maintain documentation needed for customer service and sales support functions. • Partner with sales operations to research pricing concerns, assist with customer communications, and support onboarding and training for new team members.
2026-11-05T18:48:45Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.00 - 18.33 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to permanent basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-10-29T19:24:08Z

Customer Service Representative

Middletown, NY
remote
Temporary / Contract
17.00 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-10-19T16:58:46Z

Customer Service Representative

New York, NY
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will handle incoming customer interactions, process order information accurately, and provide timely resolutions while maintaining a detail-oriented and helpful approach. Responsibilities: • Respond to a steady flow of inbound customer calls with empathy and accuracy. • Enter customer orders and service details into company systems while maintaining a high level of data accuracy. • Assist callers with questions, concerns, and service-related requests by providing clear and timely information. • Place outbound calls as needed to follow up on customer inquiries, confirm details, or provide updates. • Document customer interactions thoroughly to ensure complete records and smooth issue resolution. • Resolve routine service concerns efficiently and escalate more complex matters to the appropriate team when necessary. • Maintain strong service standards by balancing call quality, responsiveness, and attention to detail.
2026-10-30T17:38:44Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.63 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to support members and other callers with timely, accurate assistance in a high-volume healthcare environment in Middletown, New York. This is a Contract position that requires strong communication skills, sound judgment, and the ability to manage inquiries with professionalism and empathy. The Customer Service Representative role includes on-site training followed by a flexible schedule posted in advance, with shifts spread across weekdays and weekends based on business needs. Responsibilities:• Handle inbound customer inquiries by asking thoughtful follow-up questions, listening carefully, and identifying the core issue before determining next steps.• Review available information, complete initial research, and evaluate the scope of each request to support efficient and accurate problem solving.• Partner with internal teams across departments to secure answers, coordinate support, and route complex concerns to the appropriate resource when needed.• Place outbound calls to members, providers, brokers, pharmacies, or other parties to clarify details and move cases toward resolution.• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and a positive customer experience.• Record all interactions thoroughly, including the reason for the contact, research performed, actions taken, and final outcome.• Guide conversations with confidence and professionalism, using de-escalation techniques when necessary to help calm difficult situations.• Keep callers informed throughout the resolution process by sharing clear status updates and setting appropriate expectations.• Maintain strong attention during customer interactions while navigating systems and on-screen information without losing focus.• Respond to sensitive situations with empathy and respect, especially when callers are dealing with significant personal or health-related events.
2026-11-11T08:24:13Z

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