We are looking for a meticulous Data Entry Clerk to join a team in Jersey City, New Jersey, supporting large-scale product information updates across several internal applications. This Long-term Contract opportunity is well suited for someone who thrives in structured, detail-focused work and values consistency, accuracy, and dependable execution. The position is ideal for an experienced administrative specialist who prefers hands-on data management responsibilities within a process-oriented environment.<br><br>Responsibilities:<br>• Input and maintain product-related records across multiple internal systems with a high degree of accuracy.<br>• Update reference details and supporting information tied to key retail account data.<br>• Verify entered information to ensure records are complete, accurate, and aligned with established standards.<br>• Navigate several platforms efficiently while adhering to defined workflows and data handling procedures.<br>• Investigate and help correct mismatched, missing, or inconsistent information when discrepancies arise.<br>• Manage recurring, high-volume data entry assignments while meeting productivity and quality expectations.
<p>We are looking for a detail-oriented Billing Clerk to support accurate invoicing and project billing activities in Glen Cove, New York. This position plays an important role in reviewing contract-related billing terms, coordinating documentation, and ensuring invoices are issued on schedule. The ideal candidate is organized, comfortable working with billing systems, and able to communicate effectively with both internal teams and external project contacts.</p><p><br></p><p>Responsibilities:</p><p>• Review contract billing terms to ensure invoices reflect agreed requirements such as retention and stored materials.</p><p>• Analyze project billing activity each month to monitor progress against established invoicing targets.</p><p>• Verify shipment details, enter invoice information into the billing system, and maintain accurate job file records.</p><p>• Prepare and distribute monthly payment applications and invoices to general contractors in a timely manner.</p><p>• Work closely with collections personnel to investigate payment discrepancies and support account reconciliation.</p><p>• Perform job-level statement reviews and resolve variances through detailed billing analysis.</p><p>• Coordinate with project managers and external stakeholders regarding monthly billing status, documentation, and change order activity.</p><p>• Process project-specific change orders for billing and keep related records current, including notes on retention adjustments.</p><p>• Contribute to department goals by balancing independent ownership of billing accuracy with collaborative support for the broader team.</p>
<p><strong>Role:</strong> Litigation Paralegal / Legal Assistant </p><p><strong>Location: </strong>NYC (FiDi)</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days at home)<strong> </strong></p><p><strong>Salary: </strong>$65K - $80K + comprehensive benefits + PTO</p><p> </p><p>Boutique law firm with an international presence is seeking an experienced Litigation Legal Assistant / Paralegal to assist with its business litigation practice. The ideal candidate will have 5+ years of litigation experience, be detail-oriented, highly organized, and a self-starter. This role supports 6-8 attorneys, including partners. </p><p> </p><p><strong>RESPONSIBILITIES</strong></p><p><strong><em>Primary</em></strong></p><ul><li>Electronically file documents in both state and federal courts;</li><li>Bluebook/cite check to ensure validity of cites and accuracy of cases and quotations in briefs;</li><li>Create and maintain internal calendars for cases, matters, hearings, trials, and/or meetings;</li><li>Supervise physical service of process for subpoenas and initial pleadings;</li><li>Demonstrate effective verbal and written communication with clients, outside vendors, court personnel and other parties;</li><li>Knowledge of, and compliance with, court, local and Individual Judge’s Practices rules expected;</li><li>Occasional trips to courthouses expected for paper filings and retrieval of county clerk’s office documents;</li><li>Discovery document review and production;</li><li>Organize, proofread and manage documents (responsible for version control);</li><li>Promote effective work practices, including triage, and work as a team member;</li><li>Prepare and send correspondence to clients, outside counsel, etc.;</li><li>Perform billing support, as needed.</li></ul><p> </p><p><strong><em>Secondary</em></strong></p><ul><li>Back-up other support staff in the event of absences or work overflow;</li><li>Back-up receptionist in event of absences or when need arises;</li><li>Perform all other tasks as reasonably requested by firm management and/or attorneys.</li></ul><p> </p><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Receptionist to support daily front-desk and administrative operations for a busy office in Morris Plains, New Jersey. This is a Contract position suited to someone who is highly organized, attentive to detail, and comfortable managing calls, correspondence, scheduling, and office coordination across multiple departments. The ideal candidate brings strong communication skills, solid Word and Excel abilities, and the flexibility to assist with both routine administrative tasks and short-term projects.</p><p><br></p><p>Responsibilities:</p><p>• Welcome callers and visitors, direct incoming calls through a multi-line phone system, and connect inquiries to the appropriate team members across the office.</p><p>• Maintain front-desk communications by handling a large volume of phone extensions and ensuring messages and transfers are completed accurately and efficiently.</p><p>• Coordinate meeting support as needed, including arranging catering and assisting with shared Outlook calendar scheduling alongside other administrative staff.</p><p>• Order, organize, and distribute office materials for the Parsippany, New Jersey office and multiple additional properties, while also maintaining pantry and kitchen inventory on a weekly basis.</p><p>• Receive, sort, and route incoming mail, overnight packages, and interoffice shipments to the correct departments, including processing accounting-related mail by property.</p><p>• Prepare outgoing packages and correspondence for executives, construction staff, and property management teams located in other offices.</p><p>• Process utility bill documentation by scanning, printing, filing, categorizing, and distributing records by service type and property for reporting and operational use.</p><p>• Update spreadsheets with tenant invoice and property data, review historical information for inconsistencies, and communicate findings to accounting and property management teams.</p><p>• Assist with periodic budget file preparation in Excel by creating worksheets, entering financial figures, updating links, and recording monthly actuals by general ledger category.</p><p>• Provide administrative support for special projects, including broker list updates, proposal assistance, check processing support, file labeling, postage supply monitoring, contract tracking, bid comparison support, and data entry into internal purchasing or risk management systems as assigned.</p>
<p>Our client is seeking a <strong>Contract Customer Service Representative</strong> to provide administrative and customer support in a stable, fast-paced office environment. This position is ideal for an administrative professional looking to expand their skill set and grow within a close-knit organization. The role will involve a combination of customer service, data entry, and general office support responsibilities, with opportunities for increased responsibility as the business continues to grow.</p>
<p>The Contract Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming experience. This role is responsible for managing front desk operations, handling incoming calls and correspondence, coordinating schedules, maintaining records, and providing administrative support to ensure the efficient day-to-day operation of the office.</p><p><br></p><p>Key Responsibilities</p><ul><li>Greet and assist visitors, clients, vendors, and employees in a professional and courteous manner.</li><li>Answer, screen, and direct incoming phone calls and emails.</li><li>Manage conference room scheduling and coordinate meetings as needed.</li><li>Maintain accurate records, databases, filing systems, and office documentation.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Assist with data entry, report preparation, and general administrative tasks.</li><li>Coordinate office supplies inventory and order materials as needed.</li><li>Support onboarding activities, including visitor access, badges, and new hire office setup.</li><li>Maintain a clean, organized, and professional reception area.</li><li>Respond to inquiries and resolve routine issues while providing exceptional customer service.</li><li>Assist various departments with administrative projects and special assignments.</li></ul><p><br></p>
<p>We are seeking a Customer Service Representative to join a busy service-focused team in Pine Brook, NJ. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage a high volume of calls, emails, and service requests while staying organized and detail-oriented.</p><p>Key Responsibilities:</p><ul><li>Handle a high volume of incoming customer calls, emails, and service requests</li><li>Assist customers with service questions, appointments, technician updates, and general inquiries</li><li>Provide timely, professional, and accurate communication throughout the service process</li><li>Document customer conversations, requests, changes, and follow-up items accurately</li><li>Support the Dispatch team with customer information, scheduling updates, and service details</li><li>Communicate schedule changes, delays, cancellations, and technician updates to customers</li><li>Maintain accurate customer and service information within company systems</li><li>Manage multiple priorities while maintaining strong attention to detail</li><li>Follow up on customer matters and assigned tasks through completion</li><li>Work closely with Customer Service, Dispatch, technicians, Parts, Estimates, Accounts Receivable, and other internal teams</li><li>Utilize CRM, phone, communication, and service-management systems effectively</li></ul><p><br></p><p><br></p>
<p>A growing service organization in Parsippany NJ is seeking a <strong>Customer Service Coordinator</strong> to join its customer service and dispatch support team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage multiple priorities throughout the day.</p><p><br></p><p>Responsibilities</p><ul><li>Handle incoming customer calls, emails, and service requests</li><li>Communicate appointment updates, schedule changes, and technician information</li><li>Support dispatch operations by gathering and maintaining accurate service information</li><li>Document customer interactions and service details within company systems</li><li>Follow up on open customer matters and ensure timely resolution</li><li>Coordinate with dispatch, technicians, and internal departments to support daily operations</li><li>Maintain accuracy and organization while managing a high volume of activity</li></ul><p><br></p><p><br></p>
<p><strong>Robert Half is seeking Seasonal Customer Service Representatives!</strong></p><p><br></p><p>We are seeking customer-focused, detail-oriented Customer Service Representatives to join a busy seasonal call center team. This is an excellent opportunity for individuals who enjoy helping customers, resolving inquiries, and delivering exceptional service in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Assist customers via phone, email, and other communication channels regarding orders, product information, and account inquiries.</li><li>Provide updates on order status, order history, and order modifications.</li><li>Resolve customer concerns, complaints, and questions professionally and efficiently.</li><li>Process transactions including refunds, exchanges, replacements, and promotional offers.</li><li>Educate customers on available products, services, promotions, and special events.</li><li>Support marketing initiatives and new product launches.</li><li>Build positive customer relationships through active listening and problem-solving.</li><li>Maintain accurate customer records and transaction documentation.</li><li>Prepare reports and correspondence as needed.</li><li>Perform additional customer support and administrative duties as assigned.</li></ul><p><br></p>
<p>We are seeking a reliable and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional service to customers while accurately processing transactions, handling cash, and maintaining financial accuracy. The ideal candidate will have previous cashier and cash handling experience, strong communication skills, and the ability to thrive in a fast-paced environment.</p>
<p>We are looking for a polished, personable, and dependable <strong>Front Desk Receptionist</strong> to be the first point of contact for employees, visitors, and guests. This is a great opportunity for someone who enjoys working with people, takes pride in creating a welcoming environment, and can keep a busy front office organized and running smoothly.</p><p>The ideal candidate is professional, approachable, and comfortable balancing customer service with day-to-day administrative responsibilities. You will play an important role in creating a positive first impression while supporting the office with a variety of reception and administrative tasks.</p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Greet and welcome visitors in a friendly and professional manner.</li><li>Answer, screen, and route incoming phone calls.</li><li>Assist visitors with check-in procedures and direct them to the appropriate person or department.</li><li>Manage conference room scheduling and help ensure meeting spaces are prepared and organized.</li><li>Receive and distribute incoming mail, packages, and deliveries.</li><li>Assist with food deliveries, office supplies, and general front office needs.</li><li>Maintain a clean, organized, and professional reception area.</li><li>Provide basic administrative support to team members as needed.</li><li>Respond to employee and visitor questions and help direct requests appropriately.</li><li>Assist with additional office projects and responsibilities as they arise.</li></ul><p><br></p>
We are looking for a Customer Service Representative to support health insurance enrollment operations in New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing detailed information accurately, and working in a structured customer-focused environment. The team provides thorough training, making this a strong fit for candidates who bring strong administrative and communication skills, even without prior industry experience.<br><br>Responsibilities:<br>• Assist individuals with benefits enrollment questions and provide clear, attentive support throughout the process<br>• Enter and update numeric and alphanumeric information with a high degree of accuracy in internal systems<br>• Review forms and submitted details for completeness, consistency, and potential discrepancies<br>• Communicate with customers and team members using email and other standard office tools to resolve outstanding items<br>• Maintain organized electronic records and documentation related to enrollment activity<br>• Use Microsoft Excel, Word, and Outlook to track work, prepare communications, and manage daily tasks<br>• Follow established procedures, training guidelines, and quality standards while handling sensitive information<br>• Contribute to a high-volume service environment by managing assigned tasks efficiently and meeting deadlines
<p>We are looking for a Customer Experience Specialist who has extensive experience with HVAC to join a manufacturing organization in New Jersey in a contract-to-permanent capacity. This position focuses on strengthening customer support operations by turning technical knowledge into effective training, useful service resources, and consistent customer interactions. The person in this role will collaborate with service and call center leadership to improve response quality, support parts-related inquiries, and help deliver a reliable experience for customers and end users.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain technical training content by gathering current product information and translating it into practical learning materials for internal teams and distribution partners.</p><p>• Review recurring service concerns and call trends to create FAQ content and support tools that help improve resolution during the first customer interaction.</p><p>• Oversee daily coordination of call center and parts support activities to promote timely service, accurate communication, and a strong customer experience.</p><p>• Partner with leadership across customer support functions to enhance processes, raise service standards, and improve interactions involving technical support and parts inquiries.</p><p>• Collect and organize feedback related to customer issues, product performance, and service challenges, then share insights with appropriate teams to support continuous improvement.</p><p>• Create manuals, troubleshooting references, and instructional documentation that make technical topics easier for teams and partners to understand and apply.</p><p>• Deliver training sessions for internal employees and external distributors to build product knowledge, service consistency, and confidence in issue resolution.</p><p>• Support customers and teams with technical problem-solving related to product performance, connectivity concerns, and service-related questions.</p><p>• Use email, browser-based tools, and customer service systems to document issues, communicate updates, and manage follow-up activities effectively.</p>
We are looking for a Customer Service Representative to join a collaborative onsite team in Secaucus, New Jersey for a Contract assignment. This role is well suited for someone with hands-on import and customs knowledge who can manage documentation accurately, communicate confidently with clients and partners, and adapt to a fast-moving logistics environment. The position supports the timely clearance of inbound shipments while helping maintain smooth coordination across internal teams, customers, and regulatory contacts.<br><br>Responsibilities:<br>• Prepare and submit customs entry documentation for imported shipments, ensuring filings are completed accurately and on schedule.<br>• Examine shipping records such as invoices, packing details, bills of lading, and origin documents to confirm compliance and resolve discrepancies.<br>• Assign appropriate tariff classifications and verify duty, tax, valuation, and country-of-origin information for each entry.<br>• Complete Importer Security Filing documentation and support clearance activities for air, ocean, and cross-border truck freight.<br>• Identify applicable customs and partner agency requirements and gather the records needed to satisfy regulatory obligations.<br>• Communicate directly with customers, agents, port contacts, and internal offices to coordinate shipment processing and address missing information.<br>• Provide status updates, answer shipment-related questions, and help guide clients through the entry process from document review to release.<br>• Contribute to the broader team by assisting with operational tasks as priorities shift in a small, hands-on environment.
<p>We are seeking a Customer Service Representative to provide exceptional customer support and ensure accurate order processing. This role serves as a key point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to support order fulfillment and customer satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process customer orders accurately, ensuring all account details, pricing, and order information are entered correctly.</li><li>Provide customers with updates on order status, shipping schedules, delays, and additional information needed to complete requests.</li><li>Respond to customer inquiries and resolve issues in a professional and timely manner.</li><li>Monitor and manage online orders, process updates, and maintain ongoing communication with customers.</li><li>Maintain accurate records of customer interactions, concerns, and resolutions.</li><li>Collaborate with internal departments, including sales, marketing, production, and shipping, to support customer needs.</li><li>Answer inbound calls and provide information regarding products, services, and company offerings.</li><li>Process credit card transactions and assist with shipment tracking, delivery coordination, and issue resolution.</li><li>Prepare quotes, create purchase orders, process invoices, maintain files, review reports, and support special projects as needed.</li></ul><p><br></p>
The ideal candidate is highly organized, an excellent communicator, and comfortable working cross-functionally with both customers and internal Operations teams. This is an excellent opportunity for someone who wants to take ownership, improve processes, and grow into potential leadership over time. Key Responsibilities: Serve as a primary point of contact for customers, managing relationships through both email and phone communication. Gather and document detailed customer requirements, including specifications such as paper type, font, color/shade, and other order details. Facilitate customer orders from initial request through completion, ensuring accuracy and timely follow-up. Translate customer requirements into clear instructions for the Operations team to ensure orders are produced correctly. Coordinate closely with Operations to resolve questions, clarify specifications, and address any issues that arise during production. Maintain accurate customer and order information within the company's existing internal order-management system. Track orders and proactively communicate with customers regarding status, questions, changes, and completion. Build and maintain strong, long-term customer relationships through responsive and detail oriented service. Identify opportunities to improve customer service, order management, and internal workflows. Make recommendations for process improvements, particularly as the company transitions from paper-based processes to more streamlined systems. Participate in the future implementation of a new CRM system, helping evaluate processes, provide feedback, and champion adoption and change across the team. Collaborate with the broader Customer Service team to ensure consistency, efficiency, and a high level of customer satisfaction. Hours: M-F – 90 days on site … then 1 day work from home at times 2 depending on week Typical is 8-4pm or 9-5pm Benefits: M/D/V Flex Spending 401K PTO
We are looking for a Customer Service Representative to support key client accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support, coordinating with sales and internal teams, and helping customers navigate order, shipping, and service-related needs. The ideal candidate is comfortable managing complex requests, communicating clearly across departments, and maintaining a high level of service in a fast-paced environment.<br><br>Responsibilities:<br>• Build and sustain strong working relationships with major customer accounts while partnering closely with the sales organization to support ongoing business needs.<br>• Address complex customer concerns and ownership of escalated issues, ensuring timely follow-through and clear communication through resolution.<br>• Provide account support throughout both pre-sale and post-sale activities, helping customers and sales teams with order-related questions, service requests, and account coordination.<br>• Investigate and resolve issues involving orders, returns, delivery timelines, and logistics to maintain a smooth customer experience.<br>• Monitor account activity, research relevant information in company databases, and prepare updates or reports for customers and internal stakeholders.<br>• Coordinate urgent requests such as rush orders, shipment changes, and sales order adjustments while maintaining accuracy and responsiveness.<br>• Work cross-functionally with fulfillment, production, shipping, finance, technical support, and other internal teams to remove obstacles and keep transactions on track.<br>• Contribute at trade shows and industry events as needed to support customer engagement and broader sales efforts.
We are looking for a Customer Service Representative to support customers from our office in a fast-moving call center setting. This Long-term Contract position is ideal for someone who enjoys resolving service concerns, guiding customers through requests, and working closely with internal teams to deliver a smooth experience. The person in this role will handle a variety of customer inquiries, provide clear and detail-oriented communication, and help improve service quality through careful follow-up and issue escalation.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone or other communication channels and work to resolve service-related concerns in a timely manner.<br>• Investigate problems such as missed service events, order questions, and account-related issues, then drive each case through completion.<br>• Enter and manage customer requests accurately while maintaining thorough records and ensuring all necessary follow-up is completed.<br>• Partner with operational, sales, and billing teams to coordinate solutions and deliver consistent support to customers.<br>• Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently.<br>• Recognize patterns in repeated service issues or workflow obstacles and elevate them to the appropriate team for review and improvement.<br>• Adjust quickly to updated processes, shifting priorities, and changing daily demands within a growing organization.
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully.<br><br>Responsibilities:<br>• Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption.<br>• Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners.<br>• Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success.<br>• Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed.<br>• Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps.<br>• Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems.<br>• Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them.<br>• Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials.<br>• Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience.<br>• Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
<p>We are looking for a detail-oriented and welcoming Receptionist to support a busy healthcare environment near Hackensack, New Jersey. This contract-to-permanent opportunity is ideal for someone who enjoys helping patients, managing front-desk activity, and keeping daily operations organized. The person in this role will serve as a key point of contact for visitors and callers while coordinating appointments and ensuring accurate intake information.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients, visitors, and clients with a courteous approach and guide each person to the appropriate staff member or department based on their needs.</p><p>• Support the check-in process by helping patients complete required intake, registration, and insurance-related documents accurately.</p><p>• Answer incoming calls on a multi-line phone system, respond to routine questions, and direct or transfer calls to the correct team members.</p><p>• Arrange patient appointments while confirming updates such as address changes, new patient status, and registration details before the visit.</p><p>• Explain what documents or information patients should bring to their appointment so they arrive prepared.</p><p>• Coordinate scheduling for hospital admissions, diagnostic testing, imaging appointments, and other external visits as needed.</p><p>• Maintain organized front-desk operations by keeping patient information current and assisting with general administrative tasks tied to daily reception activities.</p>
We are looking for a Customer Service Representative to support customers from our location in a dynamic, service-driven environment. This is a Long-term Contract position suited for someone who communicates clearly, stays organized under pressure, and takes ownership of resolving customer concerns. The person in this role will handle service-related inquiries, collaborate across internal teams, and help deliver a responsive and attentive customer experience.<br><br>Responsibilities:<br>• Manage incoming customer inquiries and work through service concerns such as missed collections and other account-related issues until they are resolved.<br>• Enter service requests and customer orders with accuracy, monitor progress, and ensure each item is completed in a timely manner.<br>• Partner with teams across billing, sales, and operations to coordinate solutions that align with customer needs and business expectations.<br>• Guide customers in using available self-service resources so they can access information and complete common tasks more efficiently.<br>• Recognize repeated service challenges or workflow gaps and raise them to the appropriate internal contacts for review and improvement.<br>• Adjust quickly to updated procedures, shifting workloads, and evolving priorities within a growing organization.<br>• Maintain clear and attentive communication with customers while documenting interactions and next steps thoroughly.<br>• Support a high-volume office-based call center operation by balancing responsiveness, accuracy, and follow-through throughout the day.
We are looking for an experienced and dependable Sr Receptionist to support day-to-day front desk operations. This Contract position is ideal for someone who enjoys creating a welcoming office experience while keeping meetings, visitors, and administrative tasks organized. The role requires strong communication skills, discretion with confidential information, and the ability to manage multiple priorities in a detail-oriented environment.<br><br>Responsibilities:<br>• Welcome guests and clients with a courteous, detail-oriented approach and ensure internal staff are informed promptly when visitors arrive.<br>• Coordinate communication with managers, team members, and clients to support smooth front office operations and visitor needs.<br>• Schedule conference rooms, guest offices, and catering services through reservation systems and shared calendars.<br>• Help visitors and internal teams identify suitable meeting spaces, resolve scheduling conflicts, and arrange practical alternatives when needed.<br>• Place and monitor food service orders for meetings and events to ensure accuracy and timely delivery.<br>• Provide administrative support such as processing expense-related tasks, assisting with special assignments, and maintaining organized records.<br>• Issue and track visitor access cards and parking validations while keeping required logs up to date.<br>• Handle sensitive documents and confidential information with a high level of care and discretion.
<p>We are looking for an experienced and service-oriented Receptionist to support daily front-of-house operations. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, coordinating guest services, and keeping reception and meeting room activities running smoothly. The person in this role will serve as a key point of contact for visitors, employees, and clients while delivering a detail-oriented, high-touch experience at all times. Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com]. </p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors warmly, provide a high level of customer care, and create a smooth arrival experience from check-in through departure.</p><p>• Escort guests to assigned meeting spaces, notify hosts promptly upon arrival, and help ensure meetings begin without delay.</p><p>• Answer and direct incoming calls with care, handling both internal and external inquiries efficiently through a multi-line phone system.</p><p>• Coordinate conference room reservations using scheduling tools such as Outlook and other booking platforms, while capturing room setup, audiovisual, and catering needs accurately.</p><p>• Monitor the reception email inbox throughout the day and respond to requests in a timely and organized manner.</p><p>• Support meeting and event operations by assisting with room preparation, beverage service, food setup, and external catering coordination.</p><p>• Arrange transportation and other guest-related services, including special requests, local recommendations, and logistics support for employees and clients.</p><p>• Manage visitor access, office scheduling, and pass distribution while maintaining organized front desk procedures and vendor-related records.</p><p>• Partner closely with hospitality and other internal teams to maintain clear communication and deliver a consistent, service-focused experience.</p><p>• Provide occasional evening support for client events or functions when business needs require additional front-of-house coverage.</p>
We are looking for a Customer Service Representative to support customers from our Teaneck, New Jersey location in a fast-paced call center setting. This is a Long-term Contract position suited for someone who communicates clearly, stays organized under pressure, and takes ownership of resolving service-related concerns. The ideal candidate will deliver a high standard of customer support while collaborating closely with internal teams to ensure requests are handled accurately and efficiently.<br><br>Responsibilities:<br>• Respond to customer inquiries and take the lead in resolving service concerns such as missed pickups and other account-related issues.<br>• Enter customer requests and service orders with accuracy, then monitor progress to ensure each item is completed in a timely manner.<br>• Partner with billing, sales, and operations teams to coordinate solutions that align with customer needs and business processes.<br>• Guide customers in using available self-service resources so they can complete routine tasks more efficiently.<br>• Recognize patterns in recurring problems and raise them to the appropriate internal teams to support process improvement.<br>• Adjust quickly to updated procedures, shifting workloads, and evolving business priorities while maintaining service quality.
We are looking for a Customer Service Representative to support customers from our Teaneck, New Jersey location in a fast-moving call center setting. This Long-term Contract position is ideal for someone who enjoys resolving issues, guiding customers through solutions, and working closely with internal teams to deliver a positive service experience. The role requires strong communication, sound judgment, and the ability to stay organized while managing multiple requests throughout the day.<br><br>Responsibilities:<br>• Respond to customer inquiries and take ownership of service concerns, researching each matter thoroughly to provide timely and accurate resolutions.<br>• Handle service requests and order-related tasks with careful attention to detail, ensuring all items are completed correctly from intake through final follow-up.<br>• Partner with billing, sales, and operations staff to align on customer needs and help drive efficient, well-coordinated support.<br>• Guide customers in using available self-service resources so they can access information and complete common tasks more easily.<br>• Recognize patterns in customer issues and communicate recurring challenges or workflow gaps to the appropriate internal teams for review.<br>• Adjust quickly to updated procedures, shifting priorities, and changing service demands while maintaining a high standard of support.