<p><strong><em></em></strong>We are looking for an Analytics Application Engineer to support and advance an internal reporting platform serving teams in River Edge, New Jersey. This position blends application engineering, data integration, and analytics development to deliver reliable dashboards and actionable operational insights. The ideal candidate will be comfortable working across the full stack, from syncing source-system data into a reporting database to shaping intuitive web-based reporting experiences for internal stakeholders.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Develop, support, and improve a custom Next.js application that provides interactive dashboards, reusable reports, and performance metrics for internal teams.</p><p>• Oversee the TypeScript-based data ingestion process that brings Salesforce and Litify information into PostgreSQL, with a focus on accuracy, consistency, and timely updates.</p><p>• Structure and maintain the reporting database environment, including curated views, application-managed tables, historical metric records, and dashboard settings.</p><p>• Administer deployments and recurring platform operations through Firebase hosting and GitHub Actions, while monitoring job health and resolving processing issues.</p><p>• Configure and maintain authentication and authorization controls in Firebase to protect access to internal reporting tools.</p><p>• Partner with business stakeholders to convert reporting needs into efficient queries, scalable data models, and user-friendly dashboard designs.</p><p>• Investigate data or application issues across the reporting stack and implement fixes that improve reliability and performance.</p>
<p>We are seeking a <strong>Senior Salesforce Engineer</strong> to serve as the primary Salesforce resource for one or more business departments. In this role, you'll partner closely with stakeholders to understand business processes, translate requirements into scalable Salesforce solutions, and provide both hands-on administration and development support.</p><p>Acting as an internal Salesforce consultant, you'll become a trusted advisor to the teams you support, helping optimize workflows through configuration, automation, integrations, and strategic platform enhancements. You'll maintain a Salesforce roadmap for each department while collaborating with leadership to ensure projects are aligned with business priorities.</p><p><br></p><p><strong><em>Responsibilities</em></strong></p><p><br></p><p><strong>Salesforce Administration</strong></p><ul><li>Manage users, profiles, permission sets, roles, and security.</li><li>Design, build, and maintain complex Salesforce Flows, including screen, record-triggered, scheduled, autolaunched, and subflows.</li><li>Configure custom objects, fields, page layouts, record types, validation rules, and automation.</li><li>Maintain data quality, integrity, and deduplication efforts.</li><li>Manage releases, sandbox environments, deployments, reports, and dashboards.</li></ul><p><strong>Development & Integration</strong></p><ul><li>Develop and maintain Apex classes, triggers, and basic asynchronous processes where declarative solutions aren't sufficient.</li><li>Make minor Lightning Web Component (LWC) enhancements and collaborate with developers on larger customizations.</li><li>Design and support integrations with third-party business systems.</li><li>Evaluate when to use Flow versus Apex to deliver scalable, maintainable solutions.</li><li>Translate business requirements into effective technical designs.</li></ul><p><strong>Strategy & Collaboration</strong></p><ul><li>Serve as the embedded Salesforce advisor for supported departments.</li><li>Build relationships with stakeholders to identify opportunities for process improvement and automation.</li><li>Maintain departmental Salesforce roadmaps and recommend configuration, customization, or third-party solutions.</li><li>Document architecture decisions and support long-term platform governance.</li></ul><p><br></p>
<p>We are looking for an Application Support Engineer to support, enhance, and maintain business-critical applications in the New York City location. This role blends technical troubleshooting with hands-on development support, requiring someone who can investigate issues, improve application reliability, and partner effectively with users, project teams, and external vendors. The ideal candidate brings strong experience across application support, testing, documentation, and deployment coordination within a structured software delivery environment.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose application issues, perform root cause analysis, and deliver timely resolutions to minimize disruption to business operations.</p><p>• Support the ongoing maintenance and enhancement of enterprise applications using relevant development tools, frameworks, and scripting technologies.</p><p>• Partner with business stakeholders, technical teams, and third-party vendors to clarify issues, define solutions, and ensure smooth support activities.</p><p>• Execute and coordinate application testing efforts to validate fixes, confirm performance, and reduce the risk of recurring defects.</p><p>• Prepare and maintain clear technical documentation covering system behavior, support procedures, known issues, and configuration details.</p><p>• Assist with release planning, change control, and deployment activities to ensure updates are implemented accurately and with minimal operational impact.</p><p>• Work within established software development life cycle practices to support application changes from analysis through production readiness.</p><p>• Monitor application performance and stability, identifying opportunities for improvement in reliability, security, and supportability.</p>
<p>We are seeking a skilled AI Engineer to join our dynamic technology team. The ideal candidate has hands-on experience integrating advanced AI and large language model (LLM) features into applications, as well as a strong background in designing and delivering AI-driven solutions. In this role, you will work closely with product, engineering, and data teams to build and enhance innovative products using the latest AI frameworks and tools.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Design, develop, and integrate AI and LLM features into new or existing applications, ensuring scalable and reliable deployment.</li><li>Collaborate with cross-functional teams to define technical requirements and deliver AI-driven functionalities in production environments.</li><li>Utilize AI frameworks, APIs, and platforms such as OpenAI, LangChain, vector databases, and machine learning libraries to accelerate solution development.</li><li>Lead prompt engineering, fine-tuning, and model optimization initiatives to improve performance and user outcomes.</li><li>Evaluate and select the most appropriate AI/ML models, tools, and platforms for project needs.</li><li>Conduct documentation, code reviews, testing, and performance monitoring of AI-driven products.</li><li>Stay up to date with advancements in artificial intelligence, generative models, and industry best practices.</li></ul><p><br></p>
<p>We are looking for a NICE CXone Engineer to support and enhance contact center technology operations for a legal organization in River Edge, New Jersey. This role focuses on building efficient call flows, improving platform performance, and strengthening communication systems that support intake and pre-litigation teams. The ideal candidate brings hands-on experience with CXone, RingCentral, automation, and analytics, along with the ability to translate technical solutions into measurable business results.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Create and refine contact center routing frameworks, including queue structures, skill-based distribution, and call path logic to improve service efficiency.</p><p>• Build, test, and support CXone Studio scripts and automated workflows that streamline daily operations and reduce manual effort.</p><p>• Manage RingCentral configuration and maintain reliable integrations between telephony tools and connected business systems.</p><p>• Analyze platform data and reporting trends to identify opportunities for stronger performance across intake, pre-litigation, and related functions.</p><p>• Develop and optimize outbound dialing strategies and campaign settings to improve reach, responsiveness, and conversion outcomes.</p><p>• Introduce AI-driven features and process automation that increase team productivity and accelerate response times.</p><p>• Partner with operational leaders and frontline users to deliver training, promote adoption, and ensure effective use of contact center tools.</p><p>• Continuously assess system performance and implement enhancements that improve scalability, reliability, and user experience.</p>
<p><strong>Senior Software Engineer</strong></p><p><strong>Job Type:</strong> Long Term Contract</p><p><strong>Location: </strong>New York, NY </p><p><strong>Position Overview</strong></p><p>We are seeking a <strong>Senior Software Engineer</strong> to join a collaborative engineering team focused on building high-performance, scalable, and reliable backend systems in a large enterprise environment. This role will contribute to architecture decisions, drive engineering best practices, mentor team members, and help deliver robust services that support critical business operations.</p><p>The ideal candidate brings deep expertise in Java-based backend development, cloud-native technologies, distributed systems, and modern software engineering practices.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain scalable, high-availability backend applications and services.</li><li>Collaborate with engineering teams to build stable, secure, and performant enterprise solutions.</li><li>Lead technical architecture discussions, planning sessions, and design reviews.</li><li>Author and provide feedback on technical proposals, system designs, and root cause analyses.</li><li>Establish and promote engineering standards, best practices, and quality initiatives.</li><li>Participate in an on-call rotation and provide support during production incidents.</li><li>Troubleshoot complex technical issues and drive resolution efforts.</li><li>Mentor and support engineers through technical guidance and knowledge sharing.</li><li>Contribute to continuous improvement of development, deployment, and operational processes.</li></ul><p><br></p>
<p>We are looking for an experienced Principal Architect to shape the long-term technical direction of enterprise applications and shared platform capabilities in New Jersey. This role combines strategic architecture leadership with hands-on technical contribution, helping teams modernize complex systems and align product development with a scalable, secure, and unified technology landscape. The position works closely with engineering, product, data, security, and infrastructure leaders to create practical architecture standards and drive adoption across multiple teams.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Set the architectural vision for enterprise platforms and translate that vision into a clear future-state roadmap across products and engineering groups.</p><p>• Design a centralized data and shared services platform that supports identity and access capabilities, integration services, master data management, search, APIs, analytics, governance, and reusable platform components.</p><p>• Create reference architectures, technical patterns, and phased implementation plans that enable teams to adopt new capabilities incrementally.</p><p>• Guide the modernization of legacy and mission-critical applications through staged architectural approaches that protect operational continuity.</p><p>• Reduce duplication across systems and processes by defining scalable shared services, streamlined integrations, and consistent data flows.</p><p>• Build and validate key technical components, proofs of concept, and prototypes to support architectural decisions.</p><p>• Partner with engineering teams to ensure solution design and delivery choices are aligned with enterprise standards, security expectations, and long-term platform goals.</p><p>• Establish effective architecture review practices, decision frameworks, and engineering standards that improve reliability, observability, maintainability, performance, and scalability.</p><p>• Encourage thoughtful adoption of AI-assisted development practices and AI-enabled technical solutions where they provide measurable value.</p><p>• Advise and mentor senior engineers while clearly communicating architectural direction and tradeoffs to both technical and executive stakeholders.</p>
We are looking for a Full Stack Developer to join an innovative technology team in Princeton, New Jersey. This position focuses on creating robust software solutions across the user interface, backend services, and intelligent data-driven components that support advanced applications. The ideal candidate will enjoy turning complex technical concepts into practical products and partnering with cross-functional teams to deliver reliable, scalable results.<br><br>Responsibilities:<br>• Create and deliver complete application features spanning front-end interfaces, server-side logic, and data-driven or AI-enabled components.<br>• Develop software capabilities that leverage modern AI services, including semantic retrieval, vector-based search, embedding workflows, and related intelligent features.<br>• Incorporate large language models and agent-oriented interaction patterns into production tools used by analysts and other end users.<br>• Build and maintain dependable, scalable backend services along with shared libraries and reusable frameworks that improve team productivity.<br>• Work with search and event-streaming technologies to ingest, process, and access high-volume data efficiently.<br>• Rapidly test new concepts through prototyping, then refine successful approaches into secure, production-ready solutions.<br>• Apply AI-assisted development tools effectively while maintaining accountability for code quality, security, and correctness.<br>• Partner with engineers, analysts, and customers to translate business needs into technical plans, delivery estimates, and well-documented implementations.
<p>We are seeking an experienced <strong>IT Coordinator</strong> to support day-to-day technology operations while serving as a key liaison between internal business teams and external IT partners. This role combines hands-on IT support, vendor coordination, business systems management, cybersecurity, and technology adoption.</p><p>The ideal candidate is organized, technically capable, and comfortable translating business needs into clear direction for technical vendors and consultants. This is a hands-on role with an opportunity to play a key part in improving technology, systems, and AI adoption across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>IT Operations & Vendor Management</p><ul><li>Serve as the primary internal liaison to the managed IT service provider, overseeing responsiveness, project delivery, and service quality.</li><li>Coordinate on-site IT visits, infrastructure projects, and escalations.</li><li>Provide first-line IT support, including workstation setup, basic troubleshooting, and hardware lifecycle management.</li><li>Manage IT vendor contracts, renewals, and service agreements.</li><li>Maintain accurate inventory of hardware, software licenses, and technology subscriptions.</li></ul><p>Business Systems</p><ul><li>Serve as the internal point of contact for the SAP Business One environment, partnering with an external consultant for technical configuration and support.</li><li>Translate business requirements into clear direction for technical consultants and vendors.</li><li>Coordinate the SAP Business One Version 10 upgrade and web client deployment.</li><li>Support and expand integrations between CRM and ERP platforms in partnership with Sales, Finance, and Operations.</li><li>Evaluate opportunities for additional system integrations and workflow automation.</li><li>Maintain working knowledge of CRM configuration and user administration.</li></ul><p>AI & Technology Adoption</p><ul><li>Assess organizational use of AI tools and develop a consolidated, cost-effective strategy.</li><li>Manage AI licensing, subscriptions, access, and governance to reduce redundancy and unnecessary costs.</li><li>Develop and communicate practical AI usage guidelines.</li><li>Monitor emerging AI technologies and recommend tools that improve productivity.</li><li>Support leadership and employees in maximizing the value of AI productivity tools.</li></ul><p>Security & Compliance</p><ul><li>Oversee basic cybersecurity practices, including password management, access controls, and user onboarding/offboarding.</li><li>Coordinate with external IT providers on security patching, endpoint protection, backups, and other security initiatives.</li><li>Ensure appropriate data security and privacy considerations are incorporated into AI tools, integrations, and technology initiatives.</li></ul><p><br></p><p><br></p>
We are looking for a Senior Full Stack Software Engineer to help build and evolve internal business applications that improve operational efficiency across the organization in Mount Arlington, New Jersey. This position is suited to an experienced engineer who enjoys creating scalable tools, enabling self-service capabilities, and delivering secure solutions for technical and business stakeholders. You will play a key role in shaping modern internal platforms, connecting enterprise systems, and supporting practical use of AI-assisted development in a well-governed environment.<br><br>Responsibilities:<br>• Create and enhance internal web applications and platform capabilities using modern front-end, back-end, and database technologies, including React, Python/FastAPI, and PostgreSQL.<br>• Develop reusable frameworks, starter templates, and guided tooling that allow business-focused technical users to build lightweight applications within defined governance standards.<br>• Deliver and maintain integrations, file exchange processes, and other essential software solutions that support day-to-day business operations.<br>• Introduce self-service features that streamline common requests, reduce manual support work, and improve efficiency for internal users.<br>• Connect applications with enterprise authentication and authorization services while enforcing role-based access and appropriate user permissions.<br>• Establish controls such as audit trails, lifecycle oversight, and security guardrails to support compliant and well-managed internal software.<br>• Work closely with engineering, IT, and security partners to ensure solutions align with technical standards, risk requirements, and production expectations.<br>• Contribute to architectural planning and advocate for development approaches that prioritize scalability, maintainability, and secure implementation.<br>• Support the responsible adoption of AI-enabled development capabilities to improve application delivery for both technical and non-technical users.
We are looking for a Systems Engineer to support and advance enterprise endpoint technologies in Ossining, New York. This Long-term Contract position focuses on improving device management, automation, virtual desktop performance, and end-user computing services across a modern Microsoft environment. The role requires a hands-on, detail-oriented individual who can strengthen operational efficiency, enhance security alignment, and partner with technical teams to deliver reliable workplace technology solutions.<br><br>Responsibilities:<br>• Build, administer, and enhance enterprise endpoint platforms across Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, and Microsoft 365 environments.<br>• Establish and refine device standards, system images, configuration controls, and lifecycle practices to improve consistency across endpoint operations.<br>• Drive projects centered on endpoint transformation, Windows version advancement, virtual desktop tuning, and hardware standardization initiatives.<br>• Create and maintain automation using PowerShell, Python, or similar tools to simplify endpoint administration and reduce repetitive manual effort.<br>• Implement automated workflows for software distribution, patch management, device provisioning, employee onboarding and offboarding, and recurring support activities.<br>• Coordinate with ServiceNow stakeholders, IT leadership, security, and infrastructure teams to improve process automation, endpoint compliance, and overall platform resilience.<br>• Investigate and resolve complex issues tied to server and cloud dependencies, including authentication, file access, print services, remote connectivity, and application integration.<br>• Produce clear technical documentation covering architecture dependencies, support procedures, and escalation paths to improve knowledge sharing and reduce recurring incidents.<br>• Provide advanced escalation support for challenging endpoint, operating system, application, and virtual desktop problems while guiding entry-level team members and working with vendors or managed service providers.
We are seeking an experienced Application Development Team Lead to oversee and grow a global Adobe Commerce (Magento) development organization. This hands-on leadership role is responsible for the technical direction, delivery, scalability, and overall health of a high-volume eCommerce platform supporting critical business operations and significant online revenue. The ideal candidate combines strong Magento development expertise with proven leadership experience, including managing globally distributed teams, driving technical strategy, and partnering with business stakeholders to align technology initiatives with organizational objectives. <br> Responsibilities: <br> Team Leadership Lead, mentor, and develop a distributed team of Business Analysts, Adobe Commerce developers, QA professionals, and technical contributors across multiple regions. Conduct performance reviews, career development planning, capacity management, and regular one-on-one meetings. Promote a culture of accountability, collaboration, code quality, and continuous improvement. Manage team coverage, support rotations, and cross-regional handoffs. Partner with recruiting and HR to permanent, onboard, and retain top technical talent. Technical Leadership Own the architecture, scalability, security, and reliability of the Adobe Commerce platform, including custom development, integrations, and storefront enhancements. Establish coding standards and best practices for PHP, MySQL, and Magento development. Lead technical design reviews, create technical specifications, and evaluate build-versus-buy solutions. Drive platform upgrades, security initiatives, performance optimization, and system reliability improvements. Troubleshoot complex production issues involving databases, integrations, caching, indexing, and application performance. Delivery & Agile Execution Lead Agile delivery processes, including sprint planning, backlog refinement, standups, and retrospectives using Jira. Collaborate with product and business teams to define requirements, user stories, and project estimates. Manage sprint commitments, monitor team velocity, identify risks, and remove delivery obstacles. Oversee release management processes, CI/CD pipelines, and deployment best practices. Business Partnership Serve as the primary technical liaison for cross-functional stakeholders. Support eCommerce processes including catalog management, pricing, promotions, checkout, payments, order management, shipping, returns, and tax integrations. Align engineering priorities with key business metrics such as conversion rates, performance, uptime, and customer experience.