<p>We are looking for a Customer Service Representative to deliver attentive, solutions-focused support for customers in Wall Twp, New Jersey. This position plays an important role in managing order-related requests, answering product questions, and helping create a positive experience across every customer interaction. The ideal candidate brings strong communication skills, sound judgment, and a customer-first mindset suited to a fast-moving business environment.</p><p>Salary:</p><p>$20 - $24 / Hour </p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, shipment status updates, issue resolution, pricing clarification, order acknowledgements, and post-sale follow-up.</p><p>• Build strong working knowledge of product offerings in order to provide accurate guidance and respond confidently to customer questions.</p><p>• Partner with internal teams to address service concerns efficiently and help ensure a smooth, high-quality customer experience.</p><p>• Monitor recurring customer questions and service patterns, then share insights that support improvements to products, processes, and overall service delivery.</p><p>• Develop positive relationships with both new and existing customers by communicating professionally, listening carefully, and responding with empathy and accuracy.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist sales and marketing efforts.</p><p>• Represent the company and its brands consistently by following communication standards, service policies, and brand expectations in every interaction.</p>
We are looking for a Customer Service Representative to support a high-volume service environment in Newark, New Jersey. This Long-term Contract position is ideal for someone who communicates clearly, enjoys helping customers, and can manage call-related tasks with accuracy and professionalism. The person in this role will handle customer inquiries, process orders, and provide dependable support across inbound and outbound interactions.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance<br>• Place outbound calls as needed to follow up on requests, confirm details, or resolve open issues<br>• Enter customer orders and service-related information accurately into internal systems<br>• Address a wide range of customer questions by providing clear information on products, services, or account-related matters<br>• Document conversations thoroughly to ensure records are complete and easy for internal teams to reference<br>• Escalate complex concerns to the appropriate department when issues require additional review or specialized support
<p>We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.</p><p>Salary:</p><p>$20 - $24 / Hour</p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.</p><p>• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.</p><p>• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.</p><p>• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.</p><p>• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.</p><p>• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.</p><p>• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.</p>
<p>We are looking for a Customer Service Representative to support daily customer interactions and order processing for a busy team. This long-term contract position is ideal for someone who brings strong customer service and order entry experience, communicates clearly, and can manage a high volume of inquiries with professionalism. The person in this role will handle inbound and outbound communication, accurately enter and maintain customer orders, and help ensure a positive customer experience across every interaction.</p><p><br></p><p>Responsibilities:</p><ul><li>Accurately enter, review, and process customer orders in the system, ensuring all information is complete and correct.</li><li>Update existing orders, make revisions as needed, and verify order details before processing.</li><li>Respond to incoming customer calls and messages promptly, providing accurate information and effective support.</li><li>Place outbound calls as needed to follow up on requests, resolve open issues, or confirm order-related details.</li><li>Assist customers with product, service, pricing, and order-related questions while maintaining a courteous and solutions-focused approach.</li><li>Monitor order status and communicate updates, delays, or changes to customers in a timely manner.</li><li>Update customer account records, document interactions, and maintain accurate order documentation.</li><li>Use SAP and related systems to review order status, customer information, and service history.</li><li>Coordinate with internal teams, including sales, shipping, and operations, to resolve order issues and ensure timely fulfillment.</li><li>Escalate complex customer concerns as appropriate while maintaining a high level of customer satisfaction.</li></ul>
We are looking for a proactive Customer Service Representative to join a manufacturing-focused organization in Neptune, New Jersey. This contract position with permanent potential is well suited for someone early in their career who is eager to learn, enjoys solving customer needs, and is comfortable working with technical products and parts-related inquiries. The role supports customers, service teams, and vendors by handling order activity, coordinating parts information, and keeping communication clear and timely. This is a strong opportunity to build long-term experience in customer support, operations, and technical service coordination.<br><br>Responsibilities:<br>• Manage customer inquiries by phone and email, providing responsive support for parts requests, order updates, and general service-related questions.<br>• Prepare pricing quotes and process sales orders with accuracy, ensuring information is entered correctly and follow-up actions are completed on time.<br>• Research equipment details to match customers with the appropriate parts, using model data, vendor information, and product specifications.<br>• Work closely with manufacturers and suppliers to verify stock availability, confirm pricing, and communicate expected delivery timelines.<br>• Assist with inventory-related activities such as receiving items, tracking stock levels, and supporting cycle counts or replenishment needs.<br>• Partner with field service technicians to secure required parts and help organize materials needed for repair work and scheduled jobs.<br>• Maintain orderly records of customer interactions, orders, and parts activity to support efficient service and reliable documentation.<br>• Contribute to online or internal parts catalog accuracy by helping organize product information and update item details as needed.
We are looking for a Customer Service Representative to join a manufacturing organization in Lakewood, New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, coordinating order activity, and working closely with sales and operations teams in a fast-paced environment. The role focuses on delivering responsive service for domestic and international accounts while helping ensure accurate documentation, timely communication, and smooth daily workflow.<br><br>Responsibilities:<br>• Manage customer orders from initial entry through follow-up, ensuring information is complete and accurate.<br>• Prepare pricing quotations and create invoices for both routine and special customer transactions.<br>• Support international order processing by coordinating freight calculations and assembling required shipping and export paperwork.<br>• Respond to inbound inquiries from distributors, dental offices, commercial clients, and sales representatives regarding product details, shipment progress, and order updates.<br>• Establish and maintain customer and dealer records, including sending application materials and setting up new accounts in company systems.<br>• Handle returns, issue appropriate credits, and document customer concerns in accordance with internal procedures.<br>• Assist sales operations by investigating pricing differences and helping communicate annual pricing updates to customers.<br>• Generate recurring reports, maintain organized records, and contribute to onboarding support for new team members.
<p>A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below.</p><p><br></p><p>Commercial Lines Customer Service Representative Responsibilities:</p><p>• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.</p><p>• Review client policies and documents to ensure accuracy and completeness.</p><p>• Respond to client inquiries about coverage, billing, and policy details in a timely manner.</p><p>• Collaborate with producers and account managers to assist with account servicing and renewal preparations.</p><p>• Maintain up-to-date and accurate client records within agency management systems.</p><p>• Coordinate with insurance carriers to address and resolve service-related issues.</p><p>• Support marketing efforts for policy renewals by gathering necessary underwriting information.</p><p>• Ensure compliance with agency standards and regulatory guidelines in all service activities.</p><p>• Deliver attentive and courteous service to clients and partners, fostering positive relationships.</p><p><br></p><p>This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today! </p>
<p>We are looking for a Customer Service Representative to support a busy logistics operation. This Contract position is ideal for someone who enjoys balancing customer communication with delivery coordination in a fast-moving warehouse office setting. The person in this role will help keep scheduled deliveries on track, provide timely updates to customers, and resolve service concerns with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily delivery activity for a high volume of drivers and maintain awareness of route progress throughout the day.</p><p>• Communicate with customers to provide order status updates and address questions related to scheduled deliveries.</p><p>• Adjust delivery appointments when changes occur and coordinate revised timing with customers in a clear and timely manner.</p><p>• Respond to inbound service issues involving orders or delivery concerns and work toward prompt resolution.</p><p>• Contact customers before scheduled delivery dates to verify availability and confirm appointment details.</p><p>• Conduct follow-up calls after deliveries to gather feedback and encourage survey participation.</p><p>• Enter and maintain accurate service and delivery information in internal systems and spreadsheets.</p><p>• Collaborate with dispatch and operations teams to support smooth delivery execution during peak seasonal demand.</p>
We are looking for a Customer Service Representative to support day-to-day client interactions from our New Jersey location. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling order-related questions, and providing prompt, detail-oriented service across phone-based channels. The person in this role will help maintain a positive customer experience by responding accurately, resolving concerns efficiently, and keeping order information organized and up to date.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide timely, courteous assistance for a range of service-related inquiries.<br>• Place outbound calls as needed to follow up on requests, confirm details, and support issue resolution.<br>• Enter customer orders accurately into internal systems while verifying product, quantity, and account information.<br>• Review and process purchase order details to ensure requests are recorded correctly and routed without delays.<br>• Investigate customer concerns and work toward practical resolutions that align with service expectations.<br>• Maintain clear records of interactions, updates, and order activity to support smooth communication and tracking.<br>• Coordinate with internal teams when necessary to address order questions, service issues, or account-related matters.
<p>We are looking for an experienced Customer Service Representative to support event registration and guest services in Anaheim, CA. This is a Contract position suited for someone who enjoys helping people, staying organized, and creating a smooth arrival experience in a busy event setting. The ideal candidate will combine professionalism, attention to detail, and strong communication skills to assist attendees and keep front-desk operations running efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Welcome attendees warmly and create a positive first impression at the registration area.</p><p>• Process guest check-ins with accuracy and efficiency while maintaining a high level of professionalism.</p><p>• Distribute name badges, printed materials, and wayfinding information to help visitors navigate the event.</p><p>• Respond to participant inquiries and provide clear, helpful information about schedules, locations, and general event details.</p><p>• Complete administrative tasks such as entering information, preparing registration items, and keeping attendance documentation up to date.</p><p>• Maintain a neat, orderly, and inviting front-desk space throughout the assignment.</p><p>• Coordinate with on-site event personnel to address questions, resolve issues, and escalate concerns when appropriate.</p><p>• Contribute to overall event success by delivering consistent customer support during all guest interactions.</p>
We are looking for a Customer Service Representative to support daily customer interactions from our New Jersey office. This Long-term Contract position is ideal for someone who enjoys helping customers, managing order-related requests, and maintaining a high standard of service in a fast-paced environment. The person in this role will handle a steady volume of inbound and outbound communication while ensuring accurate information is recorded and resolved efficiently.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide timely, detail-focused assistance for questions, concerns, and service needs.<br>• Place outbound calls as needed to follow up on open issues, confirm details, and support customer satisfaction.<br>• Process customer orders with accuracy, ensuring all entries are complete and aligned with internal procedures.<br>• Document conversations, updates, and resolutions clearly within the appropriate systems.<br>• Address service-related issues by gathering relevant information and coordinating next steps toward resolution.<br>• Maintain consistent communication with customers regarding order status, account inquiries, and general support requests.<br>• Manage multiple tasks efficiently while meeting productivity expectations in an in-office call center setting.
<p>We are looking for a dependable Customer Service & Order Processing Representative to join a manufacturing organization. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, managing order details, and keeping shipments moving accurately and efficiently. The person in this role will work closely with sales, warehouse, and logistics partners to ensure timely order fulfillment while maintaining a high standard of service.</p><p><br></p><p>Responsibilities:</p><p>• Enter and manage customer orders accurately within the company’s order management system, ensuring all details are complete and up to date.</p><p>• Arrange transportation for outgoing shipments and help determine the most effective routing based on delivery needs.</p><p>• Partner with warehouse personnel and customers to coordinate shipping schedules, delivery updates, and order-related questions.</p><p>• Investigate transit-related damage issues and submit claims documentation to support timely resolution.</p><p>• Provide day-to-day assistance to the sales team and customers by responding to order inquiries and helping resolve service concerns.</p><p>• Maintain organized records and complete general administrative support tasks as needed within the office.</p><p>• Monitor multiple open orders at once, following through on deadlines and communicating status updates to relevant stakeholders.</p>
<p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
<p>We are looking for a Customer Service Returns Associate for a great long-term contract opportunity. This position is ideal for someone who enjoys helping customers, solving problems, and keeping processes organized. The role focuses on supporting return-related requests, coordinating with internal teams, and ensuring transactions are handled accurately and efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Oversee return authorization cases from initial request through final resolution using company systems and established service procedures.</p><p>• Investigate return-related questions by working closely with teams such as Sales and Accounting to confirm details, resolve discrepancies, and maintain accurate records.</p><p>• Coordinate the movement of returned or exchanged products between customers, internal operations, and affiliated business units while keeping Logistics informed of required actions.</p><p>• Respond to customer inquiries in a clear and detail-oriented manner through verbal and written communication, providing timely updates on return status and next steps.</p><p>• Enter, update, and maintain transaction data within ERP and customer service platforms to support accurate processing and reporting.</p><p>• Track inventory-related return activity and help ensure product movements are documented correctly across departments.</p><p>• Balance multiple service requests at once by prioritizing urgent matters, following through on outstanding items, and meeting daily operational expectations.</p>
We are looking for a Sales Support Coordinator to join our team in Pleasantville, New York. This position plays an important role in keeping sales operations organized, ensuring customer orders move smoothly from quotation through invoicing and delivery. The ideal candidate is detail-oriented, responsive, and comfortable working across customer service, sales, and accounting functions in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee the preparation, tracking, and maintenance of customer sales agreements to ensure records remain complete and current.<br>• Process quotes into confirmed orders and finalized invoices using internal business systems with a high degree of accuracy.<br>• Serve as a central point of contact for customers, sales staff, and internal departments throughout each stage of the order process.<br>• Provide day-to-day support to assigned sales representatives by monitoring order activity, addressing issues, and helping meet customer expectations.<br>• Partner with customers and accounting teams to support billing, payment follow-up, and coordination of accounts payable and receivable activities.<br>• Compile and share recurring accounts receivable updates, including payment status, deposits, and related reporting details.<br>• Handle sample requests, track inventory levels, and keep sample materials organized for efficient distribution.<br>• Coordinate fulfillment activities by aligning shipping timelines, delivery arrangements, and order logistics with internal teams.<br>• Maintain accurate information in company databases and produce operational reports for leadership and corporate stakeholders as needed.
<p>We are looking for an experienced Customer Service Manager to lead a high-performing customer service team in Fairfield, New Jersey. This role is responsible for elevating the customer experience, strengthening day-to-day service operations, and building effective partnerships across the organization. The ideal candidate brings a hands-on leadership style, sound judgment, and a commitment to continuous improvement in a manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead the daily work of the customer service function, ensuring coverage, accountability, and dependable service delivery across all customer touchpoints.</p><p>• Assign priorities across the team, review performance outcomes, and take timely action to keep response quality and service standards on track.</p><p>• Coach, mentor, and develop representatives through regular feedback, structured training, and ongoing support that improves engagement and retention.</p><p>• Manage complex customer matters and escalated concerns, guiding issues through to resolution while protecting a positive customer experience.</p><p>• Analyze recurring service challenges and customer feedback to identify root causes and introduce preventive solutions.</p><p>• Refine support processes and workflows to improve efficiency, accuracy, and overall service quality.</p><p>• Monitor operational measures such as responsiveness, resolution effectiveness, and customer satisfaction, and share results with leadership.</p><p>• Work closely with operations, sales, and other internal partners to align service efforts with broader business goals.</p><p>• Maintain reliable documentation of customer communications, case activity, and service-related data within company systems.</p>
We are looking for an Office Services Associate (Repographics) to support daily back-office operations for a client site. This contract position focuses on document production, mail handling, intake support, and related office services in both physical and digital settings. The ideal candidate brings strong customer service skills, sound judgment, and the ability to keep work moving efficiently in a fast-paced environment.<br><br>Responsibilities:<br>• Manage incoming office service requests by reviewing job instructions, confirming required details, and recording work accurately in service logs.<br>• Produce, scan, copy, and distribute documents while following established procedures for reprographics, mail, and intake activities.<br>• Organize assignments by urgency and delivery commitment to ensure all completed work reaches clients and internal teams on schedule.<br>• Communicate promptly with supervisors or client contacts when priorities shift, deadlines are at risk, or clarification is needed.<br>• Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep operations running smoothly.<br>• Check completed work for accuracy and quality, while also supporting quality review efforts across the team when needed.<br>• Handle confidential materials with discretion and follow all site policies, operational guidelines, and security procedures.<br>• Support additional front-of-house or workplace service needs, such as reception, hospitality, or audio/visual assistance, as business demands require.
We are looking for a dependable Office Services Associate to support day-to-day back-office operations for a client site. This Contract position plays an important role in document production, mail handling, digital support, and front-of-office service needs while helping teams maintain efficient workflows. The ideal candidate is organized, service-oriented, and comfortable working in a fast-paced, detail-focused environment where accuracy, responsiveness, and discretion are essential.<br><br>Responsibilities:<br>• Manage incoming office service requests by reviewing job details, confirming instructions, and recording work through the appropriate tracking methods.<br>• Complete copy, scan, print, intake, and mailroom assignments in line with established service standards and required turnaround times.<br>• Coordinate the order and flow of daily tasks so deadlines are met and work is delivered accurately to internal teams and client contacts.<br>• Communicate promptly with supervisors or clients regarding priority changes, production issues, or timing concerns that may affect delivery.<br>• Resolve routine equipment issues, replenish paper and toner, and keep machines ready for continuous daily use.<br>• Conduct quality checks on completed assignments, including your own work and, when needed, support review of team output for accuracy and completeness.<br>• Handle confidential documents with care and follow site policies, operational procedures, and security expectations at all times.<br>• Support additional workplace service needs such as reception, hospitality, audio/visual assistance, or related office functions as business demands require.
<p>Position Overview</p><p>A well-established real estate company in Armonk, NY is seeking a professional and customer-focused <strong>Front Desk Receptionist</strong> to join the team on a contract basis. This individual will serve as the first point of contact for visitors, clients, agents, and vendors while providing administrative support to ensure smooth daily office operations.</p><p>The ideal candidate possesses excellent communication skills, a polished professional demeanor, strong organizational abilities, and the ability to multitask in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Greet and assist clients, visitors, and vendors in a professional and welcoming manner.</li><li>Answer, screen, and direct incoming phone calls.</li><li>Manage the front desk and reception area, ensuring a positive office experience.</li><li>Coordinate conference room scheduling and prepare meeting spaces as needed.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain office supplies inventory and place orders when necessary.</li><li>Assist real estate agents and office staff with administrative tasks.</li><li>Enter, update, and maintain records and databases accurately.</li><li>Prepare correspondence, reports, and other office documents.</li><li>Support special projects and general office operations as assigned.</li></ul><p><br></p>
<p>We are looking for a Customer Experience Specialist to join a branch team in Morris Plains, New Jersey in a contract role with the potential to become permanent. This position is ideal for someone who enjoys helping customers, handling financial transactions with accuracy, and creating a positive service experience in a fast-moving environment. The role combines day-to-day member support, transaction processing, account assistance, and careful record maintenance while upholding branch policies and service standards.</p><p><br></p><p>Responsibilities:</p><p>• Provide attentive front-line support by understanding member questions, clarifying account and service options, and delivering accurate guidance tailored to individual needs.</p><p>• Address everyday service issues efficiently and escalate more advanced concerns when necessary to ensure timely resolution and a strong customer experience.</p><p>• Handle cash and check activity with precision, including receiving, verifying, and distributing funds in accordance with established balancing and control procedures.</p><p>• Complete routine financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders while maintaining accuracy and compliance.</p><p>• Support account servicing activities by assisting with opening, updating, and closing deposit products and ensuring all required documentation is properly completed.</p><p>• Maintain organized and accurate records related to transactions, service requests, and account activity, including timely preparation of forms and internal documentation.</p><p>• Contribute to daily branch operations by balancing assigned work, researching discrepancies, and assisting with opening or closing tasks as needed.</p><p>• Promote appropriate products and services by identifying customer needs and recommending solutions that align with their financial goals.</p><p>• Follow security, privacy, and regulatory requirements consistently, and report unusual activity or operational concerns to help maintain a secure branch environment.</p>
We are looking for an experienced and service-oriented team member to support client intake and front office operations for a legal organization in New York, New York. This role is well suited to someone who can communicate with empathy, stay organized under pressure, and create a welcoming experience for callers and visitors alike. The ideal candidate brings strong administrative judgment, careful documentation skills, and a proactive approach to day-to-day office support.<br><br>Responsibilities:<br>• Manage high-volume initial phone inquiries by guiding conversations through a consistent intake process and capturing complete, accurate information.<br>• Document call details thoroughly and route information to the appropriate team members so follow-up can happen efficiently.<br>• Deliver a warm, welcoming reception experience by greeting visitors promptly and maintaining an organized front desk presence.<br>• Support daily office operations by processing incoming and outgoing mail, preparing copies, and assisting with general administrative needs.<br>• Use sound judgment to balance compassion with efficiency, helping callers feel heard while keeping response times under control.<br>• Step in to provide backup assistance for office support duties when coverage is needed.<br>• Maintain a courteous demeanor in all interactions and contribute positive energy to the workplace.<br>• Assist with benefits-related administrative functions, including coordination support for leave, COBRA, and other compensation and benefits processes when required.
<p>We are looking for an Accounting Specialist to support billing operations for a client-focused services environment in New York City. This role is well suited for an early-career candidate who brings strong attention to detail, sound judgment, and a thoughtful approach to client service. The position offers a hybrid schedule with regular onsite collaboration and the opportunity to build expertise within a structured, client-facing accounting function.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and distribute accurate client invoices in accordance with billing guidelines and internal deadlines.</p><p>• Monitor account activity, research discrepancies, and resolve billing issues by coordinating with internal teams and client contacts.</p><p>• Maintain organized billing records and ensure data is entered correctly within computerized billing platforms.</p><p>• Generate billing statements and supporting documentation to provide clients with clear, timely account information.</p><p>• Follow up on outstanding balances and assist with collection efforts in a thorough and service-oriented manner.</p><p>• Support routine account analysis by identifying trends, exceptions, and items requiring further review.</p><p>• Contribute to process continuity by adapting to billing system updates and related workflow changes as needed.</p>
We are looking for an Office Services Associate to support daily administrative operations and provide responsive service to internal and external customers. This role is ideal for someone who thrives in a fast-paced office setting, enjoys balancing clerical tasks with communication-focused work, and can maintain accuracy across a range of business support activities. This is a Long-term Contract position offering the opportunity to contribute to essential office functions while helping keep workflows organized and efficient.<br><br>Responsibilities:<br>• Provide front-line office support by responding to inbound calls, directing inquiries appropriately, and delivering attentive customer service.<br>• Process incoming and outgoing mail, distribute correspondence promptly, and maintain organized filing systems for business records.<br>• Enter, update, and verify information in databases and internal systems with a high level of accuracy and attention to detail.<br>• Assist with document preparation, proofreading, and routine written communications using Microsoft Word and other office applications.<br>• Support financial and administrative tasks such as check handling, basic payroll-related activities, and transaction record maintenance.<br>• Use Microsoft Excel and other computer programs to track information, prepare logs, and support reporting needs.<br>• Coordinate general clerical duties to help maintain smooth day-to-day office operations and timely completion of assigned work.<br>• Review data and documents for completeness, resolve minor discrepancies, and escalate issues when needed.
<p>Robert Half Financial Services is recruiting for a Compliance Officer role for an International Broker Dealer and Investment firm located in midtown Manhattan, New York. Our client requires 7+ years of Compliance experience at a Broker Dealer or an RIA, with active FINRA Series 14 License and knowledge of SEC/FINRA Regulatory Compliance, Reg 15a-6, Client Onboarding and Compliance Monitoring. This role is hybrid remote requiring 4 days per week in the midtown Manhattan New York office.</p><p><br></p><p>This role will provide regulatory oversight and advisory support across multiple business lines, with a primary focus on the firm’s registered broker-dealer activities. Reporting to the Chief Compliance Officer, the successful candidate will act as a trusted advisor to senior stakeholders, ensuring the firm operates in compliance with U.S. securities regulations (SEC, FINRA) while maintaining alignment with global compliance standards.</p><p><br></p><p>Responsibilities:</p><p>Regulatory Advisory & Oversight:</p><ul><li>Provide day-to-day compliance advice across business lines, including broker-dealer (15a-6), specialist lending, and global affiliates</li><li>Advise on SEC and FINRA regulations, including cross-border broker-dealer requirements</li><li>Act as a trusted advisor on complex, time-sensitive regulatory matters</li></ul><p>Compliance Framework & Risk Management:</p><ul><li>Identify, assess, and prioritize compliance and regulatory risks</li><li>Maintain and enhance policies, procedures, and internal controls</li><li>Ensure adherence to market conduct, conflicts management, and information barrier frameworks</li><li>Oversee compliance issue tracking, escalation, and remediation</li></ul><p>AML, KYC & Onboarding:</p><ul><li>Oversee client onboarding processes, including AML/KYC due diligence</li><li>Support and enhance the firm’s AML program</li></ul><p>Governance, Reporting & Audits:</p><ul><li>Manage record-keeping obligations and regulatory reporting requirements</li><li>Deliver management reporting on compliance risks and emerging regulatory themes</li><li>Support internal and external audits, ensuring readiness and remediation of findings</li><li>Liaise with regulators and support regulatory examinations and inquiries</li></ul><p>Business Enablement:</p><ul><li>Support new business initiatives, transactions, and product approvals</li><li>Provide compliance input on strategic projects and business change initiatives</li></ul><p>Monitoring & Employee Oversight:</p><ul><li>Oversee personal account dealing and employee compliance activities</li><li>Support licensing and registration processes</li></ul><p>Stakeholder & Global Collaboration:</p><ul><li>Collaborate with Legal, Control Room, Surveillance, IT, Operations, and third-party vendors</li><li>Work closely with global Compliance teams to ensure consistency</li></ul>
We are looking for an experienced Office Services Associate to support daily administrative operations in New York, New York. This Long-term Contract position is ideal for someone who thrives in a fast-paced office setting, enjoys keeping records organized, and can provide responsive support to both internal teams and external contacts. The role requires strong attention to detail, dependable communication, and the ability to handle physical tasks related to mail, files, and boxed materials.<br><br>Responsibilities:<br>• Respond to inquiries from employees, customers, and other contacts by providing accurate information and resolving routine concerns professionally.<br>• Organize, sort, copy, and maintain business documents, operational records, and other office materials to support efficient day-to-day workflow.<br>• Enter, verify, and review data for accuracy, including reports, logs, and other administrative documentation.<br>• Keep filing systems, mailing records, inventory tracking tools, and office databases current and well organized.<br>• Receive, sort, and distribute incoming mail, packages, and related materials across the office in a timely manner.<br>• Assist with administrative support tasks such as handling check-related documents, supporting payroll record maintenance, and monitoring supply levels.<br>• Lift, move, and transport boxes and office materials weighing up to 50-70 pounds, including placing items onto carts for delivery or storage.