<p>We are looking for a Customer Service Representative to support daily customer interactions and order coordination in the South Brunswick, New Jersey area. This role focuses on delivering responsive service, managing order-related activity, and working closely with internal teams to keep shipments and customer requests on track. The ideal candidate is organized, communicative, and comfortable handling both administrative tasks and time-sensitive service issues in a fast-paced environment.</p><p><br></p><p><strong>PRIOR CUSTOMER SERVICE EXPERIENCE IN LOGISTICS OR WAREHOUSING ENVIRONMENT IS REQUIRED</strong></p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls and emails from customers, providing accurate updates, answering questions, and ensuring a high-quality service experience.</p><p>• Enter and process purchase orders with attention to detail, confirming information is complete and ready for fulfillment.</p><p>• Work with dispatch and warehouse personnel to help schedule outbound shipments and support on-time delivery performance.</p><p>• Monitor order progress and coordinate with internal teams to address delays, inventory concerns, or service exceptions.</p><p>• Investigate customer concerns and resolve issues promptly, using sound judgment to reach practical solutions.</p><p>• Maintain customer records, shipment details, and service documentation through timely and accurate data entry.</p><p>• Support inventory-related communication by checking product availability and relaying necessary updates to customers and team members.</p><p>• Assist with the preparation and distribution of customer-facing materials such as brochures or other informational content.</p>
<p>We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.</p><p>Salary:</p><p>$20 - $24 / Hour</p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.</p><p>• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.</p><p>• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.</p><p>• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.</p><p>• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.</p><p>• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.</p><p>• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.</p>
<p>We're seeking a Customer Service Representative who enjoys building relationships, solving problems, and keeping orders moving from start to finish. This long-term contract opportunity offers the chance to work closely with customers and cross-functional teams while making a direct impact on the customer experience. If you're someone who thrives on communication, enjoys staying organized, and takes pride in delivering exceptional service, this could be a great fit! </p><p><br></p><ul><li>Enter, process, and manage customer orders from receipt through completion</li><li>Coordinate with internal teams to confirm pricing, inventory availability, forecasts, and order status</li><li>Monitor open orders and make updates to meet customer requirements and delivery timelines</li><li>Maintain customer account information and prepare necessary sales documentation</li><li>Process returns, customer requests, and supporting documentation as needed</li><li>Respond to customer inquiries via phone and email, providing timely updates and issue resolution</li><li>Track inventory activity and assist with order replenishment planning</li><li>Identify process improvement opportunities and support special projects as assigned</li></ul>
We are looking for a customer-focused Customer Service Representative to join an onsite team in New Jersey. This role is ideal for someone who delivers high-touch support, communicates clearly, and helps clients resolve billing and payment questions with professionalism and care. This is a Long-term Contract position supporting customers in a call center setting, with a strong emphasis on providing a high-quality service experience and accurate follow-through.<br><br>Responsibilities:<br>• Guide customers through payment portal use, including making payments online and setting up recurring payment options.<br>• Respond to inbound inquiries related to billing, invoices, account balances, and payment concerns while maintaining a high standard of service.<br>• Investigate customer issues, identify the source of payment or account discrepancies, and route complex matters to the appropriate team when necessary.<br>• Record conversations, account changes, and issue outcomes thoroughly to ensure complete and accurate customer histories.<br>• Partner with billing, credit, sales, operations, and customer support teams to resolve account-related questions efficiently.<br>• Assist with accounts receivable follow-up, payment application questions, and inquiries involving credit status or account holds.<br>• Support customers during the adoption of the payment platform by explaining updates and helping them complete key actions successfully.<br>• Manage sensitive or escalated interactions calmly, using empathy, sound judgment, and solution-oriented communication.<br>• Share recurring service trends, customer pain points, and process concerns with leadership to improve the overall client experience.
We are looking for a Customer Service Representative to support daily order management and customer communication for a Contract position based in Fairfield, New Jersey. In this role, you will coordinate order processing, respond to customer inquiries, and help ensure billing, shipping, and inventory records remain accurate and up to date. The ideal candidate brings strong attention to detail, a service-focused mindset, and the ability to manage multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into internal systems.<br>• Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related updates in a timely manner.<br>• Work closely with warehouse and operations teams to support accurate fulfillment, inventory alignment, and smooth order flow.<br>• Prepare shipping documentation, including bills of lading, and provide freight estimates for outbound deliveries.<br>• Handle claims related to damaged shipments and follow through on resolution steps and documentation.<br>• Create and maintain sales transactions such as orders, invoices, and credit memos while preserving accurate records.<br>• Organize customer, inventory, and transaction files using both electronic filing methods and cloud-based document storage.<br>• Respond professionally to inbound calls, purchase orders, and customer messages while providing current inventory information as needed.
We are looking for a Customer Service Representative to join a team in East Rutherford, New Jersey in a contract-to-permanent capacity. This role focuses on delivering responsive support to customers, coordinating closely with sales, logistics, and other internal partners to keep orders moving efficiently. The ideal candidate brings strong communication skills, sound judgment, and a service-driven approach to managing quotes, orders, and post-order inquiries.<br><br>Responsibilities:<br>• Serve as a primary point of contact for customer inquiries across multiple product lines, providing timely and attentive support throughout the sales cycle.<br>• Develop strong working relationships with customers by addressing questions, setting clear expectations, and following through on commitments.<br>• Prepare accurate pricing quotations and coordinate with internal teams to ensure requests are completed within expected timeframes.<br>• Enter customer orders into company systems with close attention to detail and confirm order information to support smooth processing.<br>• Partner with the sales organization by supplying quote assistance, delivery updates, and order-related reporting as needed.<br>• Oversee day-to-day order activity, including confirmations, shipment updates, backorder communication, and status follow-up with customers.<br>• Investigate and resolve issues involving orders, deliveries, invoices, and returns by working across operations, supply chain, and logistics functions.<br>• Support shipping operations by preparing documentation, verifying accuracy, and returning completed paperwork to the warehouse on schedule.<br>• Conduct routine customer check-ins, document follow-up items, and monitor action plans to help maintain a high level of service.<br>• Handle inbound customer communications and assist with outbound follow-up related to order updates, service questions, and issue resolution.
We are looking for a Customer Service Representative to support day-to-day client interactions from our New Jersey location. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling order-related questions, and providing prompt, detail-oriented service across phone-based channels. The person in this role will help maintain a positive customer experience by responding accurately, resolving concerns efficiently, and keeping order information organized and up to date.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide timely, courteous assistance for a range of service-related inquiries.<br>• Place outbound calls as needed to follow up on requests, confirm details, and support issue resolution.<br>• Enter customer orders accurately into internal systems while verifying product, quantity, and account information.<br>• Review and process purchase order details to ensure requests are recorded correctly and routed without delays.<br>• Investigate customer concerns and work toward practical resolutions that align with service expectations.<br>• Maintain clear records of interactions, updates, and order activity to support smooth communication and tracking.<br>• Coordinate with internal teams when necessary to address order questions, service issues, or account-related matters.
<p>Customer Service Representative</p><p>Customer service representative openings!</p><p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing banking industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.</p><p>How you will make an impact</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
We are looking for a Customer Service Representative to support a mission-driven non-profit organization. This Long-term Contract position is ideal for someone who enjoys helping others, managing high-volume customer interactions, and delivering accurate service in a fast-paced call center setting. The person in this role will handle inbound inquiries, support order processing, and provide clear, attentive communication that reflects the organization’s commitment to service.<br><br>Responsibilities:<br>• Respond to incoming customer calls with empathy and clear communication.<br>• Assist callers with questions, concerns, and service requests while providing timely and accurate resolutions.<br>• Enter and update order information carefully to ensure complete and correct records.<br>• Manage a consistent volume of inbound and outbound calls to support customer needs and follow-up activities.<br>• Document customer interactions, requests, and outcomes in the appropriate systems.<br>• Escalate complex issues when needed and coordinate with internal teams to support resolution.<br>• Maintain service quality standards by following call handling procedures and customer support guidelines.
<p>We are looking for a Logistics Coordinator for a contract-to-hire opportunity near Hackesack, NJ. This contract opportunity with potential for a permanent role is ideal for someone who can balance customer communication, order support, and shipping coordination in a fast-moving environment. The role will focus on accurate billing, shipment follow-up, and timely documentation while ensuring customers receive clear updates throughout the order process.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate outgoing shipments and monitor delivery activity to help ensure orders move accurately and on schedule.</p><p>• Prepare billing documents and review invoices carefully to maintain correct customer charges and order records.</p><p>• Generate and process packing documentation for outbound orders, ensuring shipment details are complete and accurate.</p><p>• Serve as a primary point of contact for customers by answering questions and providing updates on order status and delivery timelines.</p><p>• Handle a high volume of outbound and inbound calls related to order activity, pricing questions, and shipment support.</p><p>• Enter and update customer orders in internal systems with close attention to accuracy and service expectations.</p><p>• Support weekly packaging and shipment preparation for frozen fish products in accordance with shipping schedules and handling needs</p>
We are looking for a Customer Service Representative to support customer interactions for a leading organization in the Gambling Industries sector based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who excels in a fast-paced call center setting and takes pride in delivering attentive, solutions-focused service. The person in this role will handle a high volume of customer inquiries, accurately process orders, and create positive experiences across both inbound and outbound communications.<br><br>Responsibilities:<br>• Manage incoming customer calls with professionalism, providing timely answers, guidance, and issue resolution.<br>• Place outbound calls as needed to follow up on requests, confirm details, or provide updates to customers.<br>• Enter orders and service-related information into internal systems with a high degree of accuracy and attention to detail.<br>• Address a range of customer concerns by listening carefully, identifying needs, and offering appropriate solutions.<br>• Maintain clear and thorough records of customer interactions, transactions, and next steps.<br>• Work efficiently in a call center environment while meeting service expectations and quality standards.<br>• Escalate complex issues to the appropriate teams when additional support or specialized handling is required.
We are looking for a Medical Customer Service Rep to support patient outreach and enrollment efforts for a Long-term Contract opportunity based in Jersey City, New Jersey. In this role, you will connect with prospective patients, answer questions about available healthcare services, and help them move confidently through the enrollment journey. This position is well suited for someone who communicates clearly, stays organized in a fast-paced calling environment, and can manage follow-up activities with professionalism in a remote setting.<br><br>Responsibilities:<br>• Conduct a high volume of outbound calls each day to engage prospective patients and introduce available programs.<br>• Describe service offerings in a clear and helpful manner, address concerns, and encourage successful enrollment.<br>• Record call outcomes, patient updates, and enrollment progress accurately in Salesforce and related systems.<br>• Maintain ongoing communication with interested individuals by completing timely follow-up outreach throughout the enrollment cycle.<br>• Partner with team members to meet enrollment objectives and contribute to overall performance goals.<br>• Respond professionally to questions and objections while delivering a positive patient experience.<br>• Organize daily outreach activities effectively to manage multiple conversations and priorities within a remote work environment.
We are looking for a Medical Customer Service Rep to support healthcare provider engagement and medical record coordination across Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who is confident working directly with physician practices, managing outreach activities, and keeping sensitive information organized in a fast-paced insurance environment. The person in this role will help strengthen provider relationships, support record collection efforts, and contribute to efficient field-based operations while maintaining compliance standards.<br><br>Responsibilities:<br>• Build strong working relationships with physician offices, practice administrators, and medical records contacts to support ongoing collaboration.<br>• Coordinate the collection of medical documentation from healthcare providers and follow through to ensure records are obtained accurately and on time.<br>• Plan and complete in-person visits within the assigned territory to support outreach efforts and address provider needs directly.<br>• Partner with internal teams to troubleshoot retrieval challenges, resolve service issues, and improve day-to-day operational results.<br>• Maintain accurate activity logs, status updates, and supporting documentation to monitor progress and ensure visibility across workflows.<br>• Identify recurring barriers and recommend practical improvements that enhance operational efficiency and consistency.<br>• Contribute to the development of repeatable processes and best practices that support scalable field operations.<br>• Handle all interactions and documentation in accordance with organizational policies, privacy expectations, and compliance requirements.
<p>Customer Experience Specialist – Norwalk, CT</p><p>We are seeking personable, customer-focused professionals for ongoing Customer Experience Specialist opportunities in the Norwalk, CT area. This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment where communication and follow-through are key.</p><p>Responsibilities</p><ul><li>Serve as a primary point of contact for customers via phone and email</li><li>Respond to customer questions, requests, and concerns in a timely and professional manner</li><li>Provide accurate information regarding products, services, orders, or accounts</li><li>Assist with resolving customer issues and escalate concerns when appropriate</li><li>Enter and update customer information accurately within internal systems and CRM platforms</li><li>Process orders, requests, account updates, and other customer transactions</li><li>Maintain detailed documentation of customer interactions</li><li>Coordinate with internal departments to ensure customer needs are addressed</li><li>Follow up with customers to ensure timely resolution and a positive experience</li><li>Support additional customer service and administrative projects as needed</li></ul><p><br></p>
<p>We are looking for a detail-oriented Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization in Iselin, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced operations environment and can balance customer communication, order accuracy, and shipment follow-through. The person in this role will work closely with sales, warehouse, and logistics partners to help ensure orders move efficiently from entry through delivery.</p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain customer orders accurately in the company system, ensuring all details are complete and up to date.</p><p>• Arrange transportation and determine appropriate shipping methods to support timely order fulfillment.</p><p>• Partner with warehouse personnel and customers to coordinate shipment schedules, delivery updates, and order status communication.</p><p>• Investigate freight damage issues and submit claims documentation when products are affected during transit.</p><p>• Provide day-to-day support to the sales team and customers by answering questions, resolving order-related concerns, and following up on open items.</p><p>• Handle administrative support tasks that contribute to smooth office and operations workflow.</p><p>• Monitor multiple active orders at once while maintaining strong attention to detail and meeting deadlin</p>
<p>A well-established, family-owned service organization is seeking an <strong>Inside Sales / Account Coordinator</strong> to support customers, follow up on quotes, and help drive existing business opportunities through the sales process. This is a great opportunity for someone who enjoys building relationships, delivering exceptional customer service, and working in a collaborative team environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Follow up on customer quotes and proposals</li><li>Communicate with customers regarding pricing, orders, and service requests</li><li>Build and maintain strong customer relationships</li><li>Coordinate with internal teams to ensure timely follow-up and order fulfillment</li><li>Track opportunities and support the sales process from inquiry through completion</li><li>Serve as a key point of contact for customer inquiries</li></ul><p><br></p><p><br></p>
<p>We are looking for a Customer Success Team Lead to guide a frontline support team and help deliver an outstanding experience for customers in New York, New York. This position is suited for a hands-on leader who can coach team members, address complex service concerns, and keep daily operations running efficiently. The ideal candidate brings a strong customer focus, sound judgment, and the ability to foster a collaborative, high-accountability environment.</p><p><br></p><p>Responsibilities:</p><p>• Guide and support customer success representatives throughout daily operations, offering coaching that improves service quality and team performance.</p><p>• Oversee incoming work queues and service activity to help the team meet response expectations and maintain consistent coverage.</p><p>• Manage complex or escalated customer situations, working toward prompt and well-considered resolutions.</p><p>• Evaluate customer interactions and written records to promote accuracy, compliance, and strong service standards.</p><p>• Assist with training efforts for both new hires and current staff, reinforcing procedures and encouraging ongoing development.</p><p>• Recognize recurring service challenges or workflow inefficiencies and share actionable observations with leadership.</p><p>• Coordinate with internal partners to resolve issues, streamline support activities, and improve the customer experience.</p><p>• Set a positive example through dependable leadership, professionalism, and a strong commitment to customer care.</p><p><br></p><p>If this person is you, please apply today!</p>
<p>We are looking for a dependable Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced environment, enjoys working across customer service, logistics, and administrative functions, and takes pride in accuracy. In this role, you will help ensure orders move smoothly from entry through shipment while maintaining clear communication with internal teams and customers.</p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain customer orders accurately in the company’s order management system, ensuring all details are complete and up to date.</p><p>• Arrange transportation for outbound shipments and confirm routing aligns with delivery requirements and timelines.</p><p>• Work closely with warehouse personnel and customers to coordinate shipment schedules, order status updates, and delivery expectations.</p><p>• Investigate transit-related issues and submit claims for damaged goods when needed, following established procedures.</p><p>• Provide day-to-day support to the sales and operations teams by responding to order-related questions and resolving routine service matters.</p><p>• Handle a range of office support activities, including administrative tasks that contribute to efficient department operations.</p><p>• Track multiple open orders at once and follow through on outstanding items to help keep fulfillment on schedule.</p>
<p>We are looking for a Call Center Specialist to join a busy customer support operation in. This Contract to permanent opportunity is ideal for someone who thrives in a fast-moving call center setting and enjoys helping customers while coordinating with internal teams and field staff. The role centers on delivering responsive service, maintaining accurate records, and keeping service activity organized from intake through completion.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls each day from customers and field technicians while providing timely, attentive support.</p><p>• Document service needs accurately by creating detailed work orders and entering all relevant information into company systems.</p><p>• Review completed jobs and finalize work orders to ensure records are correct, complete, and ready for closure.</p><p>• Distribute daily assignments to technicians after schedules are confirmed and adjust workloads when service needs change.</p><p>• Update technician queues by removing, rescheduling, or reassigning calls to support efficient service delivery.</p><p>• Investigate equipment service history to assist with issue resolution and provide useful background for troubleshooting.</p><p>• Coordinate with field technicians to offer remote assistance, clarify job details, and support successful service outcomes.</p><p>• Work closely with sales and installation teams to address service concerns and maintain clear communication across departments.</p><p>• Process customer refunds through designated payment platforms in accordance with company procedures.</p>
We are looking for a Call Center Specialist to join a busy team in New Jersey in a contract-to-permanent capacity. This role combines customer communication, order coordination, and accurate record management to support storage, shipping, and inventory activity. The ideal candidate is organized, responsive, and comfortable handling multiple requests while delivering a high level of service to customers and internal partners.<br><br>Responsibilities:<br>• Manage customer inquiries related to storage requests, shipment activity, inventory status, and order support through timely and clear communication.<br>• Enter, update, and maintain inventory and shipping information in Excel and company systems with a high degree of accuracy.<br>• Work closely with warehouse teams, carriers, dealers, and installers to help ensure pickups, deliveries, and related services stay on schedule.<br>• Provide customers with shipment updates, tracking details, and status information throughout the order lifecycle.<br>• Review incoming and outgoing inventory records to confirm item details are correct and warehouse documentation remains current.<br>• Assist in arranging deliveries, returns, pickups, and storage coordination based on customer needs and operational timelines.<br>• Address service issues involving transportation, inventory discrepancies, or fulfillment concerns by identifying practical solutions.<br>• Prepare reports, shipping paperwork, and operational records that support day-to-day shipping and receiving activities.
<p>Front desk coordinator (reception area coordinator) opening</p><p>We currently have an open position for a well-organized and motivated front desk coordinator who is looking to grow their career in the financial investment industry. You will be a key player leading the lobby area at a growing financial investment firm. We are looking for a positive self-starter who is eager to thrive in a dynamic environment and deeply passionate about providing high-quality administrative support. Are you friendly, flexible, and love taking initiative? Then we have a position for you.</p><p>How you will make an impact</p><ul><li>Greet and direct all visitors including vendors, clients and customers</li><li>Ensure completion of paperwork, sign-in and security procedures </li><li>Handle special administrative projects, including overflow work from department and executive assistants </li></ul><p><br></p>
We are looking for a Leasing Agent to support an affordable housing portfolio in Newark, New Jersey. This Long-term Contract opportunity is ideal for someone who combines strong resident-facing service skills with hands-on leasing experience and comfort using property management technology. The person in this role will guide prospective residents through the rental process, respond to inquiries promptly, and help maintain an organized, efficient leasing operation.<br><br>Responsibilities:<br>• Engage with prospective and current residents by phone, email, and in person to provide timely, attentive support throughout the leasing process.<br>• Manage apartment inquiries, schedule property tours, and explain community features, lease terms, and eligibility guidelines for affordable housing programs.<br>• Process rental applications accurately, collect required documentation, and maintain complete records in property management systems such as Yardi or RentCafe.<br>• Support day-to-day leasing activity by tracking follow-ups, updating applicant status, and coordinating next steps with internal teams.<br>• Resolve customer questions related to applications, account access, or general connectivity and online portal issues with a service-focused approach.<br>• Use multiple browser-based platforms and communication tools to handle resident interactions, documentation, and leasing workflows efficiently.<br>• Maintain consistent email correspondence and call handling standards to ensure a positive experience for applicants and residents.<br>• Assist with operational updates in leasing systems or processes when needed, ensuring information remains accurate and accessible.
<p>We are looking for an Accounting Specialist to support billing operations for a client-focused services environment in New York City. This role is well suited for an early-career candidate who brings strong attention to detail, sound judgment, and a thoughtful approach to client service. The position offers a hybrid schedule with regular onsite collaboration and the opportunity to build expertise within a structured, client-facing accounting function.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and distribute accurate client invoices in accordance with billing guidelines and internal deadlines.</p><p>• Monitor account activity, research discrepancies, and resolve billing issues by coordinating with internal teams and client contacts.</p><p>• Maintain organized billing records and ensure data is entered correctly within computerized billing platforms.</p><p>• Generate billing statements and supporting documentation to provide clients with clear, timely account information.</p><p>• Follow up on outstanding balances and assist with collection efforts in a thorough and service-oriented manner.</p><p>• Support routine account analysis by identifying trends, exceptions, and items requiring further review.</p><p>• Contribute to process continuity by adapting to billing system updates and related workflow changes as needed.</p>
<p>Robert Half Financial Services is recruiting for a Compliance Officer role for an International Broker Dealer and Investment firm located in midtown Manhattan, New York. Our client requires 8+ years of Compliance experience at a Broker Dealer or an RIA, with active FINRA Series 14 or Series 24 License and knowledge of SEC/FINRA Regulatory Compliance, Reg 15a-6, Client Onboarding and Compliance Monitoring. This role is hybrid remote requiring 4 days per week in the midtown Manhattan New York office.</p><p><br></p><p>This role will provide regulatory oversight and advisory support across multiple business lines, with a primary focus on the firm’s registered broker-dealer activities. Reporting to the Chief Compliance Officer, the successful candidate will act as a trusted advisor to senior stakeholders, ensuring the firm operates in compliance with U.S. securities regulations (SEC, FINRA) while maintaining alignment with global compliance standards.</p><p><br></p><p>Responsibilities:</p><p>Regulatory Advisory & Oversight:</p><ul><li>Provide day-to-day compliance advice across business lines, including broker-dealer (15a-6), specialist lending, and global affiliates</li><li>Advise on SEC and FINRA regulations, including cross-border broker-dealer requirements</li><li>Act as a trusted advisor on complex, time-sensitive regulatory matters</li></ul><p>Compliance Framework & Risk Management:</p><ul><li>Identify, assess, and prioritize compliance and regulatory risks</li><li>Maintain and enhance policies, procedures, and internal controls</li><li>Ensure adherence to market conduct, conflicts management, and information barrier frameworks</li><li>Oversee compliance issue tracking, escalation, and remediation</li></ul><p>AML, KYC & Onboarding:</p><ul><li>Oversee client onboarding processes, including AML/KYC due diligence</li><li>Support and enhance the firm’s AML program</li></ul><p>Governance, Reporting & Audits:</p><ul><li>Manage record-keeping obligations and regulatory reporting requirements</li><li>Deliver management reporting on compliance risks and emerging regulatory themes</li><li>Support internal and external audits, ensuring readiness and remediation of findings</li><li>Liaise with regulators and support regulatory examinations and inquiries</li></ul><p>Business Enablement:</p><ul><li>Support new business initiatives, transactions, and product approvals</li><li>Provide compliance input on strategic projects and business change initiatives</li></ul><p>Monitoring & Employee Oversight:</p><ul><li>Oversee personal account dealing and employee compliance activities</li><li>Support licensing and registration processes</li></ul><p>Stakeholder & Global Collaboration:</p><ul><li>Collaborate with Legal, Control Room, Surveillance, IT, Operations, and third-party vendors</li><li>Work closely with global Compliance teams to ensure consistency</li></ul>
We are looking for a service-oriented Receptionist - Level 1 to support daily front desk operations in New Jersey. This onsite opportunity is a Long-term Contract position with potential for extension and possible conversion, offering the chance to deliver a detail-oriented, high-touch experience for employees, clients, and visitors. The ideal candidate will bring strong communication skills, sound organization, and a welcoming presence while managing administrative and office support tasks in a structured environment.<br><br>Responsibilities:<br>• Welcome visitors, applicants, and clients with a courteous and attentive approach while maintaining established check-in and security procedures.<br>• Manage incoming calls and direct inquiries to the appropriate contacts, ensuring timely and accurate communication.<br>• Coordinate conference and meeting spaces by arranging room setup, confirming technology needs, and organizing catering or hospitality support when required.<br>• Handle routine office support activities such as sorting deliveries, distributing mail and packages, processing faxes, and maintaining supply inventory.<br>• Monitor incoming and outgoing shipments, mail, and freight, and arrange courier or messenger services as needed.<br>• Support guest services by assisting with practical arrangements such as transportation coordination, reservations, and related hospitality requests.<br>• Submit requests for building support, housekeeping, or other workplace services to help maintain a smooth office experience.<br>• Complete assigned administrative tasks by following established procedures and service standards under supervisory guidance.