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26 results for Customer Service Representative in Trenton, NJ

Customer Service Representative
  • Newark, NJ
  • onsite
  • Temporary / Contract
  • 18 - 22 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns.<br>• Process orders accurately and efficiently, ensuring all details are captured correctly.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Resolve customer issues promptly, coordinating with internal teams when necessary.<br>• Provide clear and accurate information about products, services, and company policies.<br>• Strive to exceed customer satisfaction standards by offering exceptional service.<br>• Follow established procedures and guidelines for call center operations.<br>• Monitor and manage multiple customer accounts simultaneously.<br>• Identify opportunities to improve service processes and share feedback with management.
  • 2026-09-08T00:00:00Z
Customer Service Representative
  • Parsippany, NJ
  • onsite
  • Permanent / Full Time
  • 50000 - 60000 USD / Yearly
  • <p>A growing service organization in Parsippany NJ is seeking a <strong>Customer Service Coordinator</strong> to join its customer service and dispatch support team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage multiple priorities throughout the day.</p><p><br></p><p>Responsibilities</p><ul><li>Handle incoming customer calls, emails, and service requests</li><li>Communicate appointment updates, schedule changes, and technician information</li><li>Support dispatch operations by gathering and maintaining accurate service information</li><li>Document customer interactions and service details within company systems</li><li>Follow up on open customer matters and ensure timely resolution</li><li>Coordinate with dispatch, technicians, and internal departments to support daily operations</li><li>Maintain accuracy and organization while managing a high volume of activity</li></ul><p><br></p><p><br></p>
  • 2026-09-15T00:00:00Z
Customer Service Representative
  • Belmar, NJ
  • onsite
  • Temporary / Contract
  • 19 - 20 USD / Hourly
  • <p>We are seeking customer-focused and professional <strong>Call Center Representatives</strong> to join a busy team in Wall Township, NJ. In this role, you will serve as the first point of contact for customers, handling inbound and outbound calls, answering inquiries, resolving issues, and providing exceptional service.</p><p><br></p><p>This is an excellent opportunity for individuals with strong communication skills who thrive in a fast-paced, high-volume call center environment.</p><p><br></p><p>Responsibilities</p><ul><li>Handle a high volume of inbound and outbound customer calls professionally and efficiently.</li><li>Respond to customer inquiries regarding products, services, accounts, and general requests.</li><li>Accurately document customer interactions and update information within company systems.</li><li>Research and resolve customer concerns while providing timely follow-up when needed.</li><li>Process requests, orders, and account updates with a high degree of accuracy.</li><li>Meet productivity, quality, and customer service performance metrics.</li><li>Collaborate with internal departments to address customer needs and resolve escalated issues.</li><li>Maintain confidentiality and adhere to company policies and procedures.</li></ul><p><br></p>
  • 2026-09-11T00:00:00Z
Customer Service Representative
  • Lakewood, NJ
  • onsite
  • Temporary / Contract
  • 20 - 21 USD / Hourly
  • We are looking for a Customer Service Representative to join a postal services team on a long-term contract basis. This position is well suited for someone who enjoys helping customers, communicating clearly, and providing dependable day-to-day support in a fast-paced office setting. You will work alongside a larger service team while contributing to a detail-oriented and welcoming customer experience.<br><br>Responsibilities:<br>• Assist customers with questions, service requests, and general support needs through courteous and timely communication.<br>• Handle routine customer interactions with accuracy, care, and a strong focus on service quality.<br>• Maintain clear records of customer inquiries, updates, and follow-up actions as needed.<br>• Collaborate with team members to ensure consistent support and smooth daily operations.<br>• Review training materials and onboarding resources, including company-provided videos, to become familiar with processes and expectations.<br>• Support office coverage during scheduled business hours while managing breaks and lunch periods with flexibility.<br>• Help resolve customer concerns by identifying issues, providing information, and escalating more complex matters when appropriate.
  • 2026-09-17T00:00:00Z
Customer Service Representative
  • Conshohocken, PA
  • onsite
  • Temporary to Hire
  • 25 - 28 USD / Hourly
  • <p>We are looking for a <strong>Client Service Associate</strong>  to join a growing team supporting brokerage operations in Pennsylvania. This contract opportunity is ideal for someone who thrives in a fast-moving environment, communicates effectively with clients and advisors, and takes pride in accurate administrative support. The position focuses on handling service-related transactions, reviewing documentation, and maintaining reliable records throughout daily operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Process incoming payments and service transactions with a high degree of accuracy and timeliness.</p><p>• Review submitted forms and supporting documents to confirm completeness and compliance before entry.</p><p>• Enter and update customer and transaction information in internal systems while maintaining precise records.</p><p>• Respond to inquiries from advisors and clients in a clear and attentive manner through phone and written communication.</p><p>• Handle inbound and outbound customer service interactions to resolve issues, provide updates, and support ongoing requests.</p><p>• Coordinate order and request details carefully to ensure smooth follow-through on service activities.</p><p>• Prioritize multiple tasks effectively in a fast-paced environment while meeting established turnaround expectations.</p><p>• Identify discrepancies in paperwork or account information and escalate concerns when additional review is needed.</p>
  • 2026-09-18T00:00:00Z
Customer Service Representative
  • Lakewood, NJ
  • onsite
  • Permanent / Full Time
  • 70000 - 75000 USD / Yearly
  • The ideal candidate is highly organized, an excellent communicator, and comfortable working cross-functionally with both customers and internal Operations teams. This is an excellent opportunity for someone who wants to take ownership, improve processes, and grow into potential leadership over time.   Key Responsibilities: Serve as a primary point of contact for customers, managing relationships through both email and phone communication. Gather and document detailed customer requirements, including specifications such as paper type, font, color/shade, and other order details. Facilitate customer orders from initial request through completion, ensuring accuracy and timely follow-up. Translate customer requirements into clear instructions for the Operations team to ensure orders are produced correctly. Coordinate closely with Operations to resolve questions, clarify specifications, and address any issues that arise during production. Maintain accurate customer and order information within the company&#39;s existing internal order-management system. Track orders and proactively communicate with customers regarding status, questions, changes, and completion. Build and maintain strong, long-term customer relationships through responsive and detail oriented service. Identify opportunities to improve customer service, order management, and internal workflows. Make recommendations for process improvements, particularly as the company transitions from paper-based processes to more streamlined systems. Participate in the future implementation of a new CRM system, helping evaluate processes, provide feedback, and champion adoption and change across the team. Collaborate with the broader Customer Service team to ensure consistency, efficiency, and a high level of customer satisfaction.   Hours: M-F – 90 days on site … then 1 day work from home at times 2 depending on week Typical is 8-4pm or 9-5pm   Benefits: M/D/V Flex Spending 401K PTO
  • 2026-09-18T00:00:00Z
Customer Service Representative
  • Manasquan, NJ
  • onsite
  • Temporary / Contract
  • 19 - 20 USD / Hourly
  • We are looking for a Customer Service Representative to support health insurance enrollment operations in New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing detailed information accurately, and working in a structured customer-focused environment. The team provides thorough training, making this a strong fit for candidates who bring strong administrative and communication skills, even without prior industry experience.<br><br>Responsibilities:<br>• Assist individuals with benefits enrollment questions and provide clear, attentive support throughout the process<br>• Enter and update numeric and alphanumeric information with a high degree of accuracy in internal systems<br>• Review forms and submitted details for completeness, consistency, and potential discrepancies<br>• Communicate with customers and team members using email and other standard office tools to resolve outstanding items<br>• Maintain organized electronic records and documentation related to enrollment activity<br>• Use Microsoft Excel, Word, and Outlook to track work, prepare communications, and manage daily tasks<br>• Follow established procedures, training guidelines, and quality standards while handling sensitive information<br>• Contribute to a high-volume service environment by managing assigned tasks efficiently and meeting deadlines
  • 2026-09-15T00:00:00Z
Customer Service Representative
  • Quakertown, PA
  • onsite
  • Temporary to Hire
  • 19 - 21 USD / Hourly
  • <p>Robert Half is seeking a friendly, professional, and customer-focused <strong>Call Center Customer Service Representative</strong> to join a local team. In this role, you will handle inbound calls, assist customers with questions and concerns, resolve issues efficiently, and provide a positive customer experience. The ideal candidate has strong communication skills, a problem-solving mindset, and the ability to work in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer a high volume of inbound and/or outbound customer calls</li><li>Assist customers with account questions, billing inquiries, orders, service issues, and general support</li><li>Resolve customer concerns in a timely, accurate, and professional manner</li><li>Document customer interactions and update records in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain a strong understanding of company products, services, and policies</li><li>Meet performance goals related to call quality, response time, and customer satisfaction</li><li>Provide excellent service while maintaining professionalism and empathy</li></ul><p><br></p>
  • 2026-09-18T00:00:00Z
Customer Service Representative
  • Thorofare, NJ
  • onsite
  • Permanent / Full Time
  • 62000 - 75000 USD / Yearly
  • <p>One of our growing clients within the manufacturing industry, seeks a Customer Service Representative with a positive attitude and excellent problem-solving abilities. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>·      Fulfill customer inquiries</p><p>·      Order/Vendor Management</p><p>·      Build strong customer relationships</p><p>·      Process Improvement</p><p>·      Sales Support</p><p>·      Maintain customer records</p><p>·      Delivery Tracking</p><p>·      Follow-up with all customer correspondence via phone and email</p><p>·      Ability to transfer documentation into a Paperless Environment</p>
  • 2026-09-03T00:00:00Z
Patient Service Representative
  • Oakhurst, NJ
  • onsite
  • Temporary / Contract
  • 21 - 23 USD / Hourly
  • <p>We are looking for a Patient Service Representative to support a busy healthcare office. This fully onsite opportunity is ideal for someone who is comfortable assisting patients at the front desk, handling high-volume scheduling activity, and ensuring accurate registration and insurance details. This is a Long-term Contract position that requires flexibility with scheduling and occasional travel to nearby office locations as needed.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate new and existing patient appointments, including changes, cancellations, and follow-up visits, while maintaining an organized daily schedule.</p><p>• Welcome patients professionally, guide them through the check-in process, and provide support with general service-related questions.</p><p>• Review and enter demographic, insurance, and other registration details accurately within the practice management system.</p><p>• Communicate payment expectations clearly and collect copays or outstanding balances in accordance with office procedures.</p><p>• Perform post-call and post-visit administrative work such as documenting interactions, updating records, scanning documents, and routing messages appropriately.</p><p>• Assist with eligibility checks, charge-related inquiries, and other front-office tasks that help keep patient access operations running smoothly.</p><p>• Support call center and front desk workflows in a fully onsite setting, managing a high standard of customer service throughout each patient interaction.</p><p>• Travel to nearby offices, including East Brunswick or Old Bridge, when coverage or business needs require additional onsite support.</p>
  • 2026-09-18T00:00:00Z
Patient Service Representative
  • Bridgewater, NJ
  • onsite
  • Temporary / Contract
  • 21 - 23 USD / Hourly
  • <p>We are seeking a Patient Service Representative to support a busy medical office in Bridgewater, New Jersey. This long-term contract opportunity is ideal for someone who enjoys assisting patients, coordinating appointments, and providing excellent customer service in a fast-paced healthcare setting.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Answer incoming and outgoing calls while providing professional and courteous customer service.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Register patients and update demographic information to maintain accurate records.</li><li>Verify insurance information and assist with general coverage-related inquiries.</li><li>Accurately document patient interactions and appointment details in electronic medical records (EMR) systems.</li><li>Respond to patient questions and resolve routine concerns, escalating issues when necessary.</li><li>Coordinate with providers and office staff to support efficient daily operations.</li><li>Make appointment reminder calls and communicate instructions for upcoming visits.</li><li>Maintain organized records and follow office policies, privacy guidelines, and compliance standards.</li><li>Perform general administrative and clerical duties as needed to support the medical office team.</li></ul><p><br></p>
  • 2026-09-17T00:00:00Z
Customer Service Manager
  • Franklin Park, NJ
  • onsite
  • Permanent / Full Time
  • 75000 - 950000 USD / Yearly
  • <p>benefits:</p><ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul><p>Responsibilities</p><ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul><p><br></p>
  • 2026-09-18T00:00:00Z
Customer Service Coordinator
  • Woodbridge, NJ
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • <p>We are looking for a Customer Service Coordinator to support customer order management and communication for a manufacturing operation. This Long-term Contract position is ideal for someone who can balance responsive service with careful order handling, shipping coordination, and issue resolution. The person in this role will work closely with customers, internal teams, and distribution partners to keep orders accurate, on schedule, and aligned with customer expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming orders, confirm receipt, and share initial timing details related to product availability and expected shipment schedules.</p><p>• Check order details for completeness and pricing accuracy, making updates when needed to ensure clean processing.</p><p>• Partner with customers and the credit team to address order-related concerns, resolve account issues, and adjust transactions appropriately.</p><p>• Respond to customer questions about product availability, order specifications, shipment details, and supporting documentation.</p><p>• Recommend suitable shipping methods based on customer needs, delivery expectations, and order requirements.</p><p>• Release finalized orders to warehouse teams with clear fulfillment instructions, routing guidance, and ready-to-ship timelines.</p><p>• Monitor outbound shipments by coordinating with freight carriers to confirm timely departures and resolve transportation delays.</p><p>• Provide customers with current product information, including pricing updates, catalogs, promotional materials, and sales support resources.</p><p>• Maintain organized customer and order records while supporting problem resolution for retailers or end consumers in a thorough manner.</p>
  • 2026-09-18T00:00:00Z
Customer Success Specialist
  • Basking Ridge, NJ
  • remote
  • Temporary / Contract
  • 20 - 21 USD / Hourly
  • We are looking for a Customer Success Specialist to support customers in a fast-paced remote service environment. This long-term contract opportunity is ideal for someone who communicates clearly, stays calm under pressure, and enjoys helping people resolve questions efficiently. The right candidate is comfortable using digital tools, managing a high volume of interactions, and delivering thoughtful, solution-oriented support with empathy.<br><br>Responsibilities:<br>• Handle a large number of customer inquiries by phone and other communication channels while maintaining a helpful and detail-oriented approach<br>• Provide responsive support to customers by listening carefully, identifying concerns, and guiding them toward effective resolutions<br>• Assist with basic troubleshooting for remote technology and commonly used applications to maintain smooth customer interactions<br>• Use communication and collaboration platforms to manage daily service activities<br>• Navigate multiple browser windows and systems efficiently to research issues, document interactions, and follow up as needed<br>• Apply sound judgment and empathy during each customer conversation, especially when addressing sensitive or urgent concerns<br>• Maintain accurate records of customer issues, actions taken, and outcomes to support service quality and continuity
  • 2026-09-01T00:00:00Z
Customer Success Specialist
  • Basking Ridge, NJ
  • onsite
  • Temporary / Contract
  • 20 - 21 USD / Hourly
  • We are looking for a Customer Success Specialist to support customers from a remote work environment while delivering responsive, detail-oriented service. This Long-term Contract position is based in Basking Ridge, New Jersey, and is ideal for someone who communicates clearly, handles a fast-paced workload with empathy, and is comfortable navigating digital tools throughout the day. The right candidate brings customer support experience, sound judgment, and the ability to resolve issues efficiently while maintaining a positive customer experience.<br><br>Responsibilities:<br>• Respond to a high volume of customer inquiries with patience and a service-focused approach.<br>• Provide clear and thoughtful support over phone and other communication channels, using sound judgment to address a wide range of customer needs.<br>• Troubleshoot basic technical issues encountered in a work-from-home setting, including problems related to computers, applications, and browser use.<br>• Navigate multiple systems and browser windows efficiently to research information, document interactions, and complete follow-up tasks.<br>• Use collaboration and communication platforms such as Google Meet, Slack, and Gmail to stay connected with team members and support daily operations.<br>• Communicate solutions in a concise and easy-to-understand manner, ensuring customers feel heard and supported.<br>• Maintain accurate records of customer interactions and actions taken to help ensure timely resolution and continuity of service.
  • 2026-09-01T00:00:00Z
Customer Service/Sales Coordinator
  • Wayne, PA
  • onsite
  • Permanent / Full Time
  • 58000 - 65000 USD / Yearly
  • <p>Growing global organization located in the Philadelphia Suburbs seeks a Customer Service Representative/Sales Coordinator who can assist with order follow-up, provide administrative support, discuss price quotes, and assist with warehouse activities. This dual-role is also responsible for handling customer inquiries, coordinating logistics, maintaining accurate customer records and coordinating with internal departments to facilitate timely and accurate delivery of products and services. The ideal Customer Service Representative/Sales Coordinator must be detail-oriented, organized, possess great problem-solving skills, and have excellent verbal and written communication skills.</p><p><br></p><p>What you get to do everyday</p><p>·      Initiate customer quotes from sales team</p><p>·      Maintain organized sales records</p><p>·      Process orders according to customer requirements</p><p>·      Contract Management</p><p>·      Provide customers with detailed order follow-up</p><p>·      Ensure efficient, timely delivery of products/services</p><p>·      Resolve customer complaints</p><p>·      Assist with monthly goal setting</p><p>·      Sales analysis reporting</p><p>·      Inventory analysis</p><p>·      Assist with auditing process</p><p>·      Provide administrative support as needed</p>
  • 2026-09-15T00:00:00Z
Customer Service & Sales Support Coordinator
  • Edison, NJ
  • onsite
  • Temporary / Contract
  • 20.9 - 24.2 USD / Hourly
  • <p>We are looking for a Customer Service &amp; Sales Support Coordinator to join a team on a Long-term Contract basis. This hybrid opportunity offers a structured weekday schedule and provides training on shipping terminology, documentation practices, and internal workflows so you can build confidence in the role. You will support customer accounts, coordinate shipment-related activities, and partner with internal teams to ensure timely communication, accurate records, and responsive service.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary contact for customers by handling questions related to booking details, shipment progress, sailing timelines, and service updates.</p><p>• Manage assigned customer accounts by providing day-to-day support, maintaining strong relationships, and escalating complex concerns when additional attention is needed.</p><p>• Coordinate shipment activities by tracking deadlines for cargo and documents, collecting required information, and helping ensure submissions are complete and timely.</p><p>• Prepare, review, and maintain accurate shipment records, confirmations, corrections, and related documentation in company-approved systems and files.</p><p>• Support billing and accounts receivable tasks by monitoring payment activity, following up on overdue balances, and documenting collection efforts appropriately.</p><p>• Address routine invoice and payment inquiries while working with internal teams to investigate discrepancies or resolve issues that affect account status.</p><p>• Assist with spot shipment requests by gathering shipment details, relaying quote needs internally, and following up on open opportunities as directed.</p><p>• Partner with sales and operations teams to provide updates on rates, space availability, routing options, cargo requirements, and shipment status.</p><p>• Maintain organized electronic records, customer correspondence, and booking summaries while adapting to office-related operational updates as needed.</p>
  • 2026-09-17T00:00:00Z
Customer Service / Operations Manager
  • North Brunswick, NJ
  • onsite
  • Permanent / Full Time
  • 90000 - 100000 USD / Yearly
  • <p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
  • 2026-09-10T00:00:00Z
Inside Sales Representative
  • Eatontown, NJ
  • onsite
  • Temporary to Hire
  • 21 - 23 USD / Hourly
  • We are looking for an Inside Sales Representative to join a growing team in New Jersey in a contract-to-permanent capacity. This hybrid role is well suited for someone at the beginning of their career who enjoys connecting with people, building business relationships, and uncovering sales opportunities through proactive outreach. You will work from an internally developed lead list, engage prospective and former customers, and help expand partner and sales activity while learning the cybersecurity and networking space. This position offers a path to long-term employment and growth for candidates with strong communication skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Reach out to prospective partners and customers using company-provided lead lists, including former users and organizations currently using competing solutions.<br>• Introduce the company’s cybersecurity offerings and clearly communicate the value of its programs, services, and market advantages.<br>• Guide new partners through the onboarding journey, from initial contact through activation and early engagement.<br>• Build relationships with decision-makers at reseller, service provider, and solution partner organizations to encourage ongoing collaboration.<br>• Generate and develop new sales opportunities by identifying interest, assessing fit, and advancing viable leads.<br>• Support partner participation in training, certification, promotional programs, and revenue-building initiatives.<br>• Coordinate with internal sales and distributor teams to hand off promising opportunities and support follow-through.<br>• Maintain accurate records of outreach activity, pipeline progress, partner engagement, and performance metrics in company systems.
  • 2026-09-18T00:00:00Z
Bilingual Call Center Specialist
  • Allentown, PA
  • onsite
  • Temporary to Hire
  • 20 - 22 USD / Hourly
  • <p>Robert Half is seeking a professional and customer-focused Bilingual Call Center Representative to join a local team. In this role, you will handle inbound and outbound calls, assist customers with questions and concerns, provide accurate information, and deliver excellent service in both languages. The ideal candidate is a strong communicator, a problem-solver, and comfortable working in a fast-paced call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer inbound calls and make outbound calls to customers in a professional manner</li><li>Assist customers with account questions, service issues, order updates, and general inquiries</li><li>Communicate clearly and effectively in both English and Spanish </li><li>Document customer interactions accurately in the system</li><li>Resolve customer concerns efficiently while maintaining a high level of service</li><li>Escalate complex issues to the appropriate department when needed</li><li>Meet performance goals for call quality, response time, and customer satisfaction</li><li>Maintain confidentiality and follow company policies and procedures</li></ul><p><br></p>
  • 2026-09-18T00:00:00Z
Sales Support Specialist
  • Mountainside, NJ
  • onsite
  • Permanent / Full Time
  • 55000 - 60000 USD / Yearly
  • We are looking for a Sales Support Specialist to provide responsive service and administrative support for customers purchasing through online channels and representative showrooms. This position plays an important role in managing orders, resolving service concerns, and helping ensure a smooth experience from purchase through delivery. The ideal candidate brings strong organizational skills, a customer-focused mindset, and the ability to balance multiple priorities in a fast-paced light manufacturing environment.<br><br>Responsibilities:<br>• Deliver timely, detail-focused assistance to customers by addressing product questions, order updates, and service-related concerns across web sales and showroom channels.<br>• Process sales orders accurately for online and showroom transactions, and monitor each order through fulfillment to support on-time delivery.<br>• Support website sales administration by following established procedures, completing research, and assisting with operational tasks tied to digital order activity.<br>• Coordinate payment collection for incoming inventory orders so shipments can be released without delay.<br>• Arrange and confirm delivery logistics when additional coordination is required to meet customer expectations.<br>• Investigate service issues, returns, and shipping problems, then take appropriate action by preparing documentation, issuing call tags, and guiding cases toward resolution.<br>• Manage freight and parcel claims with carriers and other transportation providers, ensuring proper follow-up and recordkeeping.<br>• Build product knowledge to clearly explain features, benefits, and value to customers and strengthen long-term client relationships.<br>• Maintain accurate records and work within business systems to support sales support and customer service workflows.
  • 2026-09-08T00:00:00Z
Sales Support
  • Newark, NJ
  • onsite
  • Temporary / Contract
  • 21.375 - 24.75 USD / Hourly
  • We are looking for a detail-oriented Sales Support team member to join a manufacturing company in Newark, New Jersey on a contract assignment expected to last about one month. This fully onsite role supports customer inquiries, pricing activities, and day-to-day sales coordination while helping move opportunities from first contact through completion. The ideal candidate brings a customer-focused approach, strong follow-through, and the ability to balance multiple requests in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to inbound customer calls and inquiries, gather relevant details, and guide customers toward suitable products or service options.<br>• Create pricing estimates and formal proposals, then reconnect with customers to address questions and advance open opportunities.<br>• Oversee sales-related activity from the initial request through final outcome, ensuring timely communication at each stage.<br>• Manage order updates, requested changes, and sensitive customer interactions with care while coordinating internal support when needed.<br>• Support new customer setup activities and help maintain a smooth onboarding experience.<br>• Keep account records, customer interactions, and sales updates accurate and current within internal business systems.<br>• Work closely with sales, marketing, and operational teams to develop practical solutions that meet customer requirements.<br>• Build knowledge of the company’s portable storage and container-based offerings in order to provide informed service and recommendations.<br>• Deliver consistent customer support throughout the full sales cycle while helping maintain service quality in a fully onsite environment.<br>• Contribute to order entry and related administrative sales support tasks as business needs require.
  • 2026-09-11T00:00:00Z
Sales Support
  • Parsippany, NJ
  • onsite
  • Permanent / Full Time
  • 50000 - 60000 USD / Yearly
  • <p>A well-established, family-owned service organization is seeking an <strong>Inside Sales / Account Coordinator</strong> to support customers, follow up on quotes, and help drive existing business opportunities through the sales process. This is a great opportunity for someone who enjoys building relationships, delivering exceptional customer service, and working in a collaborative team environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Follow up on customer quotes and proposals</li><li>Communicate with customers regarding pricing, orders, and service requests</li><li>Build and maintain strong customer relationships</li><li>Coordinate with internal teams to ensure timely follow-up and order fulfillment</li><li>Track opportunities and support the sales process from inquiry through completion</li><li>Serve as a key point of contact for customer inquiries</li></ul><p><br></p><p><br></p>
  • 2026-09-14T00:00:00Z
Sales Support Coordinator
  • Wilmington, DE
  • onsite
  • Temporary to Hire
  • 24 - 25 USD / Hourly
  • <p>We are looking for a detail-oriented <strong>Sales Support Coordinator</strong> to join an onsite team in Delaware in a contract capacity with the potential for a permanent role. This position supports day-to-day sales and purchasing activities by coordinating quotes, reviewing order details, and helping ensure customer requests are handled accurately and on time. It is a strong opportunity for someone early in their career who enjoys working with numbers, systems, and cross-functional teams while building experience in sales support and operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Create material lists and quote documentation based on customer needs and direction from the sales team.</p><p>• Develop pricing proposals using internal system data and established pricing standards to support timely customer responses.</p><p>• Verify order, product, quantity, and pricing information before release to help reduce processing errors.</p><p>• Partner with Sales, Customer Service, Finance, and related teams to resolve discrepancies and keep orders moving efficiently.</p><p>• Initiate billing or invoice updates when inconsistencies are identified and follow through to completion.</p><p>• Maintain organized records of quotes, revisions, and customer-related communications for accurate tracking.</p><p>• Respond to requests for quote adjustments, pricing updates, and order support from internal stakeholders.</p><p>• Assist with purchasing-related coordination, including support for purchase order activities and departmental administrative tasks.</p>
  • 2026-09-16T00:00:00Z
Sales Support Coordinator
  • Wilmington, DE
  • onsite
  • Permanent / Full Time
  • 0 - 0 USD / Yearly
  • <p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>·      Provide administrative support to sales team</p><p>·      Fulfill customer inquiries</p><p>·      Serve as liaison between sales team, clients, and internal departments</p><p>·      Manage and update customer accounts and CRM systems</p><p>·      Resolve pricing issues/errors</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Track sales leads, monitor progress, and ensure follow-up</p><p>·      Provide customer quotes and pricing</p><p>·      Troubleshoot data performance inquiries</p>
  • 2026-09-03T00:00:00Z
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