We are looking for an Accounts Receivable Specialist to support billing and cash application activities for a Contract position based in Covington, Kentucky. This role focuses on maintaining accurate customer invoicing, recording incoming payments, and ensuring account information is current and well documented. The ideal candidate brings strong attention to detail, comfort working with financial transactions, and the ability to communicate effectively regarding account activity.<br><br>Responsibilities:<br>• Prepare and distribute customer invoices accurately and in a timely manner to support ongoing billing operations.<br>• Record check payments and organizational deposits while ensuring all cash activity is applied to the appropriate customer accounts.<br>• Generate and send customer account statements to support visibility into open balances and recent transactions.<br>• Review receivable records for accuracy and resolve discrepancies related to billing, payments, and account balances.<br>• Support commercial collections efforts by following up on outstanding invoices and documenting account status updates.<br>• Reconcile daily cash activity and maintain organized records of payment applications and receivable transactions.
We are looking for an accomplished Sr. Network Engineer to lead the design, deployment, and ongoing optimization of resilient enterprise networking solutions across on-premises and cloud environments. This Long-term Contract opportunity is based in Cincinnati, Ohio, and is ideal for a detail-oriented individual who brings deep technical judgment, strong troubleshooting ability, and a strategic approach to network architecture. The role will partner closely with infrastructure, security, cloud, application, and operations teams to deliver secure, scalable connectivity that supports evolving business needs.<br><br>Responsibilities:<br>• Design and refine enterprise network architectures that support high availability, strong performance, and secure connectivity across data center, campus, and cloud environments.<br>• Implement and maintain routing, switching, and firewall solutions using core Cisco networking technologies and Palo Alto security platforms.<br>• Manage and optimize dynamic routing configurations, including BGP, to ensure reliable traffic flow and effective network scalability.<br>• Collaborate with cross-functional technical teams to translate business and application requirements into practical network designs and implementation plans.<br>• Troubleshoot complex network incidents, identify root causes, and drive timely resolution for performance, stability, and security issues.<br>• Develop standards, diagrams, and technical documentation to support operational consistency, future planning, and knowledge sharing.<br>• Evaluate existing network infrastructure and recommend improvements that strengthen resilience, simplify management, and align with long-term technology goals.<br>• Support network changes, upgrades, and modernization efforts while minimizing disruption to business operations.
<p><strong>Technical Project Coordinator/Admin</strong></p><p><strong>Onsite in West Chester, OH</strong></p><p><strong>Contract through 12/31/26 with potential extensions</strong></p><p><br></p><p>Support the coordination and execution of business service installations, upgrades, remediation efforts, and services engagements. This role serves as the central point of communication between field technicians, operations teams, vendors, project stakeholders, and customers to ensure successful day-of-service delivery. The position requires strong organizational skills, real-time issue resolution, and the ability to manage multiple installation activities simultaneously in a fast-paced operational environment. Standard hours are 9:30 AM to 6:00 PM EST.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Coordinate day-of-service activities for installation, upgrade, remediation, and services engagements.</li><li>Conduct pre-dispatch readiness reviews with field technicians to confirm schedules, scope, access requirements, materials, and technical preparedness.</li><li>Provide real-time operational support to field technicians throughout service events.</li><li>Monitor installation progress and track milestone completion against established implementation timelines.</li><li>Maintain accurate project status updates and provide hourly progress reporting within designated project tracking systems.</li><li>Serve as the primary point of contact for communications between field personnel, project teams, management, vendors, and customers.</li><li>Ensure required documentation, test results, photographs, and project records are completed, approved, and uploaded within established timelines.</li><li>Validate completion of deliverables and confirm work orders are properly closed before technician release.</li><li>Escalate risks, delays, and operational issues as needed to support successful project execution.</li></ul>
<p>About the Opportunity</p><p>We are seeking a <strong>Desktop Support Analyst</strong> to provide exceptional end-user support while helping oversee the organization's IT asset lifecycle. This role will serve as a primary point of contact for desktop support issues and will play a critical role in managing hardware assets, software inventory, device deployments, and technology refresh initiatives.</p><p>The ideal candidate combines strong technical troubleshooting skills with experience maintaining accurate asset records, coordinating technology deployments, and ensuring employees have the tools they need to be productive.</p><p>WKey Responsibilities</p><p>End User Support</p><ul><li>Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and peripheral equipment.</li><li>Troubleshoot and resolve hardware, software, operating system, and connectivity issues.</li><li>Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office applications.</li><li>Assist with account administration, password resets, access requests, and device provisioning.</li><li>Image, configure, deploy, and upgrade desktop and laptop systems.</li><li>Support conference room technologies and remote workforce tools.</li><li>Document incidents, requests, and resolutions within the IT ticketing system.</li><li>Escalate complex issues to infrastructure, networking, security, or application support teams when necessary.</li></ul><p>IT Asset & Lifecycle Management</p><ul><li>Maintain accurate inventory records for desktops, laptops, monitors, mobile devices, peripherals, and software assets.</li><li>Track technology assets throughout their lifecycle, including procurement, deployment, maintenance, refresh, reassignment, and disposal.</li><li>Manage asset receiving, tagging, inventory audits, and reconciliation activities.</li><li>Coordinate employee onboarding and offboarding processes, ensuring timely device deployment and recovery.</li><li>Monitor hardware warranties, lease expirations, and refresh schedules.</li><li>Partner with vendors and procurement teams to support hardware ordering and inventory management.</li><li>Ensure asset management documentation remains current and audit-ready.</li><li>Generate reports on asset utilization, inventory levels, lifecycle status, and replacement planning.</li><li>Assist with software license tracking and compliance initiatives.</li><li>Support endpoint lifecycle programs, including workstation refreshes and equipment standardization efforts.</li></ul>