We are looking for a skilled Collections Specialist to join our team on a contract basis in Cincinnati, Ohio. In this role, you will focus on managing accounts receivable and ensuring timely payments while maintaining strong relationships with customers and internal teams. This position offers an exciting opportunity to contribute to a dynamic service-oriented organization.<br><br>Responsibilities:<br>• Communicate with customers daily to follow up on upcoming, overdue, or outstanding invoices.<br>• Collaborate with internal departments to resolve accounts receivable aging items and payment discrepancies.<br>• Process credits and write-offs as needed, ensuring accurate record-keeping.<br>• Coordinate with cash application specialists to confirm receipt of payments and update account statuses.<br>• Maintain detailed documentation of communications, transactions, and resolutions for audit purposes.<br>• Provide clear and concise updates to internal stakeholders regarding account statuses and payment progress.<br>• Utilize advanced Excel skills to analyze data and generate reports related to collections.<br>• Demonstrate professionalism and effective judgment in handling customer inquiries and resolving disputes.<br>• Adapt to a fast-paced environment and manage multiple accounts efficiently.<br>• Perform additional duties as assigned by management to support the collections process.
<p>Join the legacy of Organized Living, an innovator in home organization for over 100 years. Trusted by industry professionals, we manufacture exceptional products, provide cutting-edge workflow automation software, and unparalleled support to our network of customers nationwide. As a privately held company, our commitment to excellence is driven by our dedicated team as we continue to evolve and adapt to meet the needs of modern life. At Organized Living, we're not just selling storage solutions but helping shape how people live and work in their spaces. Join us in our mission to organize homes and improve lives.</p><p><br></p><p>The Single Family Coordinator is responsible for overseeing the selection and coordination of closet systems for the Single Family market. This role involves working closely with Single Family Builders, design teams, and installing Dealers to ensure the maintenance and up-keep of the Closet Selector program. With a focus on software applications to achieve success, the Single Family Coordinator will manage and maintain Single Family Builder accounts to help drive their overall business. The ideal candidate will serve as a liaison internally and externally to ensure brand loyalty and satisfaction. This candidate is also detail-oriented, organized, and possesses strong communication skills to develop and maintain strong partnerships within the Single Family division. </p><p><br></p><p><br></p><p>In this role, you will be responsible for: </p><p><br></p><p>• Building and maintaining strong relationships with Single Family Builders, installing Dealers, and prospects.</p><p>• Providing software and program support through in-person and virtual interactions.</p><p>• Coordinating and presenting software programs for Builder Design Centers, including onboarding and training sessions.</p><p>• Creating and maintaining up-to-date program and training materials to support internal teams and builder partners.</p><p>• Identifying customer needs and offering tailored solutions that drive engagement and upgrades.</p><p>• Analyzing customer data to uncover sales trends and marketing opportunities.</p><p>• Conducting regular follow-ups to ensure satisfaction and gather feedback on software improvements.</p><p>• Responding to customer inquiries and resolving issues promptly and professionally.</p><p>• Partnering with the marketing team to support lead generation strategies and promotional efforts.</p><p>• Assisting with developing marketing campaigns, builder communications, collateral and program development.</p><p>• Assisting with single family tradeshow preparation and execution.</p><p>• Supporting additional administrative tasks and cross-functional initiatives as needed.</p><p><br></p><p><br></p>
<p>We are looking for an experienced Network Engineer to join our team on a long-term contract basis 100% remote. This role is ideal for someone who thrives in managing complex networking systems and ensuring optimal performance across diverse platforms. The position offers an excellent opportunity to contribute to critical infrastructure projects while collaborating with a dynamic and skilled team.</p><p><br></p><p>Responsibilities:</p><p>• Design, configure, and maintain Cisco routers to ensure seamless network connectivity.</p><p>• Manage and optimize Palo Alto firewalls for enhanced security and performance.</p><p>• Implement and troubleshoot Cisco ASA systems to safeguard network infrastructure.</p><p>• Oversee the operation and configuration of Border Gateway Protocol (BGP) for efficient routing and data transmission.</p><p>• Analyze and resolve networking issues to maintain high availability and reliability.</p><p>• Collaborate with cross-functional teams to plan and execute network upgrades and changes.</p><p>• Proactively monitor network systems to identify and address potential vulnerabilities.</p><p>• Provide technical expertise and support for networking projects and initiatives.</p><p>• Maintain comprehensive documentation of network configurations and processes.</p><p>• Stay updated on industry trends and emerging technologies to continuously improve network operations.</p>
We are looking for an experienced z/OS Technical Support specialist to join our team in Cincinnati, Ohio. In this long-term contract position, you will provide technical expertise and troubleshooting for desktop systems, ensuring seamless operations across hardware and software platforms. This role offers an excellent opportunity to work with advanced technologies in a collaborative environment.<br><br>Responsibilities:<br>• Provide comprehensive technical support for desktop systems, including installation, configuration, and troubleshooting.<br>• Manage and maintain Active Directory environments, ensuring proper access and security protocols.<br>• Diagnose and resolve hardware issues for desktop workstations, ensuring minimal downtime.<br>• Administer and support Windows 10 operating systems, including updates and performance optimization.<br>• Execute desktop imaging tasks to ensure consistent deployment across systems.<br>• Collaborate with team members to address technical challenges and improve system efficiency.<br>• Document technical procedures and solutions for future reference and training purposes.<br>• Conduct regular system checks to ensure peak performance and address potential issues proactively.<br>• Assist in implementing upgrades and patches to maintain compliance and functionality.<br>• Provide training and guidance to end-users on system usage and troubleshooting techniques.
<p><strong>Job Title:</strong> Desktop Support Specialist</p><p><strong>Location:</strong> West Chester, Ohio 45069</p><p><strong>Employment Type:</strong> Contract</p><p><strong>Industry:</strong> IT Services / Technology</p><p><br></p><p><strong>Job Overview:</strong></p><p>We are seeking a detail-oriented and technically skilled professional to provide onsite technical support and configuration management services. This role involves managing IT assets, supporting software testing, and maintaining configuration baselines using automated tools. The ideal candidate will have a strong understanding of IT systems, inventory control, and process improvement frameworks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide advanced onsite technical support to end users, resolving hardware and software issues efficiently.</li><li>Manage IT asset inventory, including tracking, refurbishing, and redeploying refreshed equipment.</li><li>Assist with software testing and log results into database systems.</li><li>Maintain software and documentation baselines using automated Configuration Management (CM) tools.</li><li>Define and implement CM processes and procedures across the product lifecycle.</li><li>Coordinate product releases and updates, ensuring proper version control and documentation.</li><li>Participate in Configuration Control Board (CCB) meetings to evaluate and approve changes.</li><li>Develop and maintain build automation tools; streamline build and deployment processes.</li><li>Track and report software deficiencies, change requests, and incident reports.</li><li>Maintain project documentation libraries and software development folders.</li><li>Provide performance metrics and benchmarking data to support management decisions.</li></ul>
We are looking for an experienced Core Engineering Lead specializing in Networks to join our team in Cincinnati, Ohio. This is a long-term contract position offering the opportunity to design, implement, and optimize cutting-edge network solutions for a world-class infrastructure. The ideal candidate will leverage their technical expertise, leadership capabilities, and problem-solving skills to drive innovation and maintain high-performance networks.<br><br>Responsibilities:<br>• Collaborate with infrastructure leadership, business units, and IT teams to design and implement reliable and scalable network solutions.<br>• Analyze organizational needs to develop, install, and troubleshoot technical systems and solutions.<br>• Create and maintain detailed documentation, including network models, diagrams, procedures, and technical specifications.<br>• Lead project teams, mentor engineers who are early in their careers, and ensure the successful delivery of network initiatives.<br>• Manage capital expenditure requests and oversee the procurement of network hardware and software.<br>• Participate in meetings with stakeholders to identify opportunities and propose technical solutions.<br>• Standardize and automate network configurations and deployments to enhance efficiency and reliability.<br>• Oversee the implementation of network security solutions, including firewalls, VPNs, and intrusion prevention systems.<br>• Troubleshoot software, hardware, and system performance issues while monitoring network operations.<br>• Provide expert guidance on network segmentation, encryption architectures, and prioritization of voice and video traffic.
<p>We are looking for an experienced Integration Manager to join our remote team. This is a long-term contract position that offers the opportunity to work on diverse projects, utilizing your expertise in systems analysis and integration. The ideal candidate will contribute to the efficient management of complex systems and ensure seamless collaboration across platforms.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret business requirements to develop effective technical solutions.</p><p>• Oversee the integration and optimization of Active Directory systems.</p><p>• Collaborate with stakeholders to create and maintain Business Requirement Documents.</p><p>• Manage and support database systems, including Microsoft SQL Server.</p><p>• Conduct system analysis to identify opportunities for improvement and resolve technical issues.</p><p>• Ensure compatibility and functionality across integrated systems, including IBM technologies.</p><p>• Provide technical guidance and support to team members during system implementation.</p><p>• Develop and maintain documentation for all integration processes and workflows.</p><p>• Monitor system performance and implement strategies for continuous improvement.</p><p>• Coordinate with cross-functional teams to align technology solutions with business goals.</p>
<p>We are looking for an experienced IT detail-oriented individual to step into the role of IT Manager in Cincinnati, Ohio. This position involves leading dynamic teams in delivering high-quality data migration projects while ensuring compliance with regulatory standards. The ideal candidate will possess strong leadership skills, a passion for process optimization, and the ability to inspire and develop team members.</p><p><br></p><p>Responsibilities:</p><p>• Lead the successful delivery of data migration projects by managing timelines, quality standards, and service levels.</p><p>• Facilitate client meetings, including project kickoff and closing sessions, to ensure alignment and satisfaction.</p><p>• Develop, review, and present client deliverables and comprehensive project reports.</p><p>• Identify and implement best practices across multiple projects and teams to enhance efficiency and effectiveness.</p><p>• Collaborate with the Site Lead to analyze data and provide insights for client-facing project leads.</p><p>• Oversee administrative tasks such as preparing status reports, tracking budgets, and conducting performance evaluations for team members.</p><p>• Motivate and mentor team members by fostering growth opportunities and creating development programs.</p><p>• Manage project risks by assessing potential issues and ensuring compliance with statutory and regulatory requirements.</p><p>• Ensure adherence to confidentiality agreements and protect client information throughout the project lifecycle.</p>
<p>Key responsibilities and accountabilities:</p><p><br></p><p>· System Design & Integration:</p><p><br></p><p>o Analyze organizational needs and design integrated computing systems, including servers, storage, networking, and software.</p><p><br></p><p>o Evaluate and implement hardware and software components to improve system performance and reliability.</p><p><br></p><p>· Implementation & Configuration:</p><p><br></p><p>o Install, configure, and test operating systems, virtualization platforms, and enterprise applications.</p><p><br></p><p>o Develop and maintain system automation scripts and deployment tools.</p><p><br></p><p>· Infrastructure Maintenance & Support:</p><p><br></p><p>o Monitor system performance, troubleshoot hardware and software issues, and apply corrective measures.</p><p><br></p><p>· Security & Compliance:</p><p><br></p><p>o Implement and maintain system security controls and access policies.</p><p><br></p><p>o Ensure systems comply with organizational and regulatory standards.</p><p><br></p><p>o Implement, maintain and monitor network security and firewall protection.</p><p><br></p><p>o Perform routine preventative security measures.</p><p><br></p><p>o Adhere to cybersecurity frameworks (NIST).</p><p><br></p><p>· Optimization & Innovation:</p><p><br></p><p>o Analyze system data to identify performance bottlenecks and propose optimization solutions.</p><p><br></p><p>o Research and recommend emerging technologies that align with organizational goals.</p><p><br></p><p>· Collaboration:</p><p><br></p><p>o Work with cross-functional IT and business teams to support enterprise projects.</p><p><br></p><p>o Provide technical guidance and mentoring to junior engineers or support staff.</p><p><br></p><p>o Coordinate with vendors and other IT personnel for problem resolution.</p><p><br></p><p>· Documentation:</p><p><br></p><p>o Develop and document system architecture, configurations, and policies.</p><p><br></p><p><br></p><p><br></p>
