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3 results for Senior Customer Service Specialist in Cincinnati, OH

Cincinnati, OH
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing organization in Cincinnati, Ohio. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, managing order-related tasks, and maintaining accurate communication across phone and email channels. In this role, you will serve as a key point of contact for inquiries, scheduling needs, and data updates while helping ensure a smooth customer experience. Responsibilities: • Respond to incoming customer calls and emails with timely, attentive service and clear follow-up. • Handle both inbound and outbound communication to address questions, confirm details, and provide status updates. • Enter customer orders and related information accurately into internal systems to support efficient processing. • Schedule appointments and coordinate service or order-related timelines based on customer needs. • Maintain organized records through consistent data entry and documentation of customer interactions. • Prepare purchase-related documentation and assist with administrative tasks tied to order management. • Use Microsoft Excel and Microsoft Word to track information, create documents, and support daily operations. • Work collaboratively with internal teams to resolve issues and keep customers informed throughout the process.
2026-05-21T00:00:00Z

Dayton, OH
onsite
Temporary / Contract
17 - 18 USD / Hourly
Dayton area company is looking for a Customer Service Representative to join their team on a contract basis. The job duties will be doing data entry into MS Excel spreadsheets, generating reports, checking on the status of customer orders, answering inbound calls, updating account information and supporting various clerical duties. This is a contract role anticipated to last for several months and is working full-time hours.
2026-05-22T00:00:00Z

Fairfield, OH
onsite
Temporary / Contract
22 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract role, you will play a key role in providing exceptional support to customers, ensuring their inquiries are addressed efficiently. This position requires a proactive approach to problem-solving, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment. Responsibilities: • Respond to customer inquiries via phone, email, or in person, delivering accurate and timely information. • Provide support with general office tasks, ensuring all documentation and processes are handled efficiently. • Conduct research to resolve customer issues or provide in-depth responses to inquiries. • Maintain thorough and effective email correspondence with clients and internal teams. • Assist with hiring-related processes, including scheduling and managing communication with candidates. • Troubleshoot customer concerns and escalate complex issues to the appropriate departments. • Deliver clear and precise communication to ensure customer satisfaction. • Collaborate with team members to improve service delivery and address common challenges. • Stay updated on company products, services, and policies to provide accurate information. • Ensure all customer interactions are logged and documented appropriately.
2026-05-01T00:00:00Z