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2 results for It Systems Analyst in Cincinnati, OH
- West Chester, OH
- onsite
- Temporary / Contract
- 24 - 28 USD / Hourly
- <p>About the Opportunity</p><p>We are seeking a <strong>Desktop Support Analyst</strong> to provide exceptional end-user support while helping oversee the organization's IT asset lifecycle. This role will serve as a primary point of contact for desktop support issues and will play a critical role in managing hardware assets, software inventory, device deployments, and technology refresh initiatives.</p><p>The ideal candidate combines strong technical troubleshooting skills with experience maintaining accurate asset records, coordinating technology deployments, and ensuring employees have the tools they need to be productive.</p><p>WKey Responsibilities</p><p>End User Support</p><ul><li>Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and peripheral equipment.</li><li>Troubleshoot and resolve hardware, software, operating system, and connectivity issues.</li><li>Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office applications.</li><li>Assist with account administration, password resets, access requests, and device provisioning.</li><li>Image, configure, deploy, and upgrade desktop and laptop systems.</li><li>Support conference room technologies and remote workforce tools.</li><li>Document incidents, requests, and resolutions within the IT ticketing system.</li><li>Escalate complex issues to infrastructure, networking, security, or application support teams when necessary.</li></ul><p>IT Asset & Lifecycle Management</p><ul><li>Maintain accurate inventory records for desktops, laptops, monitors, mobile devices, peripherals, and software assets.</li><li>Track technology assets throughout their lifecycle, including procurement, deployment, maintenance, refresh, reassignment, and disposal.</li><li>Manage asset receiving, tagging, inventory audits, and reconciliation activities.</li><li>Coordinate employee onboarding and offboarding processes, ensuring timely device deployment and recovery.</li><li>Monitor hardware warranties, lease expirations, and refresh schedules.</li><li>Partner with vendors and procurement teams to support hardware ordering and inventory management.</li><li>Ensure asset management documentation remains current and audit-ready.</li><li>Generate reports on asset utilization, inventory levels, lifecycle status, and replacement planning.</li><li>Assist with software license tracking and compliance initiatives.</li><li>Support endpoint lifecycle programs, including workstation refreshes and equipment standardization efforts.</li></ul>
- 2026-10-14T00:00:00Z
- Cincinnati, OH
- remote
- Temporary / Contract
- 75 - 85 USD / Hourly
- <p>Robert Half is seeking an<strong> IFS Enterprise Asset Management (EAM) Solution Architect</strong> to support a strategic asset management transformation initiative for a large asset-intensive client. This consultant will serve as a trusted advisor responsible for evaluating the client's current-state IFS EAM environment and designing a scalable future-state framework that improves asset reliability, maintenance effectiveness, governance, reporting, and operational decision-making. Apply today! </p><p><br></p><p><strong>Duration:</strong> 3 months contract with potential to extend, depending on performance </p><p><strong>Location:</strong> 100% Remote, occasional travel to Seattle</p><p><strong>Schedule:</strong> Open to candidates who’d be interested in Part Time or Full Time work</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Assess current-state IFS EAM configuration, business processes, data structures, and governance practices.</li><li>Lead discovery sessions and workshops with maintenance, operations, supply chain, engineering, IT, and business stakeholders.</li><li>Design scalable asset hierarchy models, equipment structures, and master data governance frameworks.</li><li>Evaluate and optimize maintenance planning, preventive maintenance, work order management, scheduling, and execution processes.</li><li>Develop recommendations for warehouse operations, spare parts management, BOM governance, and inventory controls.</li><li>Establish reliability and performance measurement frameworks, including KPIs, reporting models, and asset lifecycle metrics.</li><li>Identify opportunities to leverage standard IFS capabilities while reducing reliance on custom processes and workarounds.</li><li>Create future-state operating models, implementation roadmaps, and prioritized improvement initiatives.</li><li>Support organizational readiness, training, knowledge transfer, and adoption activities.</li><li>Provide strategic guidance throughout assessment, design, and optimization phases of the engagement.</li></ul>
- 2026-10-30T00:00:00Z