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4 results for Customer Success Manager in Cincinnati, OH
- Dayton, OH
- onsite
- Temporary / Contract
- 17 - 18 USD / Hourly
- <p>Dayton area company is looking for a Customer Service Representative to join their team on a contract basis. The job duties will be doing data entry into MS Excel spreadsheets, generating reports, checking on the status of customer orders, answering inbound calls, updating account information and supporting various clerical duties. This is a contract role anticipated to last for several months and is working full-time hours. </p>
- 2026-05-22T00:00:00Z
- Cincinnati, OH
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>We are seeking a detail-oriented and customer-focused Customer Service Representativ.. In this role, you will manage a high volume of customer interactions while providing exceptional service and support. The ideal candidate will have strong communication skills, excellent accuracy in <strong>data entry,</strong> and experience with order entry in a fast-paced environment. Based on general knowledge.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle a high volume of inbound and outbound customer service inquiries via phone, email, and/or chat. Based on general knowledge.</li><li>Provide timely, professional, and courteous assistance to customers regarding products, orders, account information, and service issues. Based on general knowledge.</li><li>Accurately perform data entry and maintain customer records in internal systems. Based on general knowledge.</li><li>Process and enter customer orders with a high level of accuracy and attention to detail. Based on general knowledge.</li><li>Resolve customer concerns, escalate complex issues as needed, and ensure follow-up for prompt resolution. Based on general knowledge.</li><li>Collaborate with internal departments to support order fulfillment and customer satisfaction. Based on general knowledge.</li><li>Maintain knowledge of company products, services, and procedures to effectively assist customers. Based on general knowledge.</li></ul><p><br></p>
- 2026-05-26T00:00:00Z
- Sharonville, OH
- onsite
- Temporary to Hire
- 17.4135 - 20.163 USD / Hourly
- We are looking for a Customer Service Representative to join a team in Cincinnati, Ohio in a contract opportunity with permanent potential. This position focuses on delivering responsive support for incoming customer requests, entering and updating orders with precision, and helping customers with product-related questions. The ideal candidate brings strong communication skills, thrives in a fast-moving environment, and can coordinate effectively with internal partners to ensure a smooth customer experience.<br><br>Responsibilities:<br>• Respond to a steady flow of inbound customer calls and provide courteous, solution-focused assistance.<br>• Enter new orders into internal systems, review details for completeness, and update records as customer needs change.<br>• Answer questions related to product availability, pricing, order progress, and expected delivery timing.<br>• Handle revisions, cancellations, and other order adjustments while keeping customers informed throughout the process.<br>• Share basic product guidance and help customers identify suitable options based on their requirements.<br>• Work with sales, production, operations, and shipping teams to address service issues and support timely order fulfillment.<br>• Escalate more complex customer or product concerns to the appropriate internal contacts and track them through resolution.<br>• Maintain organized and accurate documentation of customer interactions, orders, and follow-up activities.
- 2026-06-02T00:00:00Z
- Cincinnati, OH
- onsite
- Permanent / Full Time
- 80000 - 100000 USD / Yearly
- We are looking for a dynamic Sales Manager to drive revenue growth and lead sales efforts for our service-based organization in Springdale, Ohio. This role combines strategic planning, customer relationship management, and team leadership to achieve ambitious sales targets. The ideal candidate will have a proven track record in B2B sales and the ability to manage both new business development and existing client portfolios.<br><br>Responsibilities:<br>• Develop and implement effective sales strategies to maximize revenue from new and existing customers.<br>• Actively prospect and qualify leads to identify new business opportunities and close deals.<br>• Manage a portfolio of key accounts, ensuring repeat business, renewals, upselling, and cross-selling opportunities.<br>• Build and maintain strong relationships with customers, acting as a trusted advisor and understanding their unique needs.<br>• Collaborate with technical presales teams to deliver tailored solutions and compelling presentations.<br>• Oversee contract negotiations and pricing discussions to secure profitable agreements.<br>• Provide guidance, coaching, and support to sales team members, fostering a high-performance culture.<br>• Coordinate with sales administration to ensure accurate quotations, order processing, and reporting.<br>• Track and analyze sales performance metrics, market trends, and customer feedback to refine strategies.<br>• Report pipeline activity and sales forecasts to management, ensuring transparency and alignment with organizational goals.
- 2026-06-09T00:00:00Z