5 results for Customer Service Support in Cincinnati, OH

Customer Service Representative

Cincinnati, OH
onsite
Temporary
18 - 18 USD / Hourly
We are seeking an attentive and reliable Customer Service Representative to support an upcoming conference in Cincinnati, Ohio. This contract position requires full availability for scheduled shifts during the event. The role involves assisting with various tasks to ensure a smooth and efficient experience for all attendees. Responsibilities: • Provide exceptional customer service by assisting attendees at the registration desk. • Manage guest inquiries and direct them to appropriate areas or resources. • Support the silent auction process, including setup, monitoring, and closing activities. • Act as a runner to deliver materials or handle urgent requests across the venue. • Ensure accurate order entry and maintain organized records during the event. • Assist guests by addressing any concerns or special needs promptly and with attention to detail. • Work collaboratively with the event team to maintain smooth operations. • Uphold a welcoming and detail-oriented demeanor throughout the conference. • Help with event breakdown and cleanup tasks as needed. • Adhere to the assigned schedule, including extended hours for specific roles.
2026-03-17T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Contract / Temporary to Hire
17.5 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our dynamic team in Cincinnati, Ohio. In this Contract to permanent position, you will play a vital role in ensuring exceptional client satisfaction by addressing inquiries, resolving issues, and managing communication across multiple platforms. This role requires strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities:• Respond promptly to inbound customer calls, addressing inquiries and providing accurate information.• Manage email correspondence to resolve customer concerns and deliver timely updates.• Process data entry tasks with precision to maintain accurate records and documentation.• Schedule customer appointments efficiently while coordinating necessary follow-ups.• Handle order entry tasks, ensuring accuracy and adherence to company procedures.• Utilize Microsoft Excel and Word to create reports and update relevant documents.• Maintain a high level of professionalism while interacting with customers in both inbound and outbound calls.• Collaborate with team members to enhance customer service strategies and improve workflows.• Ensure all interactions align with company policies and standards for quality service.
2026-03-18T00:00:00Z

Customer Service Coordinator

Fairfield, OH
onsite
Permanent
60000 - 70000 USD / Yearly
We are looking for a dedicated Customer Service Coordinator to join our dynamic team in Cincinnati Ohio. In this role, you will manage customer interactions and service operations, ensuring timely and accurate responses to client needs. The ideal candidate will thrive in a fast-paced environment and excel at building strong relationships with clients while overseeing service processes from start to finish. Responsibilities:• Develop and maintain strong client relationships by understanding their service history, preferences, and expectations.• Conduct site visits to assess client needs, foster relationships, and ensure satisfaction with completed projects.• Oversee the entire service call process, including intake, scheduling, dispatching crews, and ensuring timely completion.• Monitor open service orders, track progress, and follow up to ensure accuracy and adherence to deadlines.• Respond promptly to customer inquiries related to service needs, scheduling updates, and issue resolution.• Keep detailed records of service calls, technician notes, materials used, and client updates.• Review service reports and work orders for completeness and accuracy before submitting them for billing.• Collaborate with office staff and accounting teams to ensure efficient and timely invoicing.• Identify and resolve billing discrepancies by working closely with clients and internal teams.• Support business growth by identifying opportunities to expand the company’s commercial service portfolio and assisting with proposals and agreements.
2026-03-18T00:00:00Z

Customer Service Coordinator

Cincinnati, OH
onsite
Contract / Temporary to Hire
19 - 20 USD / Hourly
We are looking for a dedicated Prospecting Coordinator to join our team in Cincinnati, Ohio. In this contract role, you will play a vital part in supporting our manufacturing operations by providing exceptional customer service and handling various administrative tasks. This position offers an opportunity to work in a fast-paced environment where attention to detail and effective communication are highly valued. Responsibilities: • Respond promptly to inbound customer inquiries via phone and email, ensuring a high level of customer satisfaction. • Manage outbound calls to follow up on prospects and maintain clear communication with clients. • Accurately enter and update customer data into the CRM system while adhering to company standards. • Process orders and ensure all related documentation is completed in a timely manner. • Use Microsoft Excel to organize and analyze data for reporting purposes. • Collaborate with team members to address customer concerns and provide resolutions. • Maintain detailed records of all correspondence and interactions for future reference. • Assist in tracking and documenting customer feedback to improve service quality. • Coordinate with other departments to ensure seamless order fulfillment and customer satisfaction.
2026-03-17T00:00:00Z

Sr Customer Service Representative

Fairfield, OH
onsite
Temporary
22 - 22 USD / Hourly
We are looking for a dedicated and experienced Senior Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract role, you will play a vital part in delivering exceptional support to internal and external stakeholders, ensuring smooth operations across various office functions. This position requires a proactive individual with strong analytical skills and the ability to troubleshoot discrepancies effectively. Responsibilities: • Provide outstanding customer service by promptly addressing inquiries and resolving concerns via email and other communication channels. • Oversee accounts payable processes, including invoice handling and discrepancy resolution. • Conduct thorough research to troubleshoot system errors and ensure seamless operations. • Maintain effective communication with partners and stakeholders to facilitate solutions and build strong relationships. • Accurately document and track issues, ensuring timely follow-up and resolution. • Collaborate with team members to identify process improvements and enhance efficiency. • Respond to inquiries related to office functions and provide detailed information as needed. • Analyze and resolve discrepancies in data or transactions to maintain accuracy. • Manage correspondence and ensure all communications are clear and precise. • Support additional administrative tasks to ensure smooth organizational workflows.
2026-03-18T00:00:00Z