We are looking for an experienced Operations Manager to oversee and optimize warehouse and distribution activities in Cincinnati, Ohio. This role involves managing teams, coordinating shipments, ensuring compliance with industry standards, and driving improvements in operational efficiency. The ideal candidate will have a strong background in logistics and supply chain management, along with a proven ability to lead and execute strategic initiatives.<br><br>Responsibilities:<br>• Supervise and provide guidance to warehouse staff, shipping coordinators, and contract workers to meet performance goals.<br>• Coordinate shipments using third-party carriers and logistics platforms, including booking and administrative tasks when necessary.<br>• Oversee order processing, picking, packing, and shipping operations, stepping in to address workflow and accuracy challenges.<br>• Ensure compliance with all safety regulations, distribution standards, and industry requirements.<br>• Monitor inventory levels, optimize warehouse organization, and streamline fulfillment processes.<br>• Resolve shipping issues and address escalated customer service concerns in collaboration with the Customer Service Representative.<br>• Implement systems to track shipments, manage logistics software, and document operational procedures.<br>• Assist with billing summaries and administrative tasks to ensure smooth financial operations.<br>• Collaborate with ownership on strategic planning, process improvements, and team training initiatives.<br>• Support transition activities in the event of operational relocation within the area.
We are looking for an experienced Operations Manager to oversee and enhance the daily functions of a dynamic facility in Cincinnati, Ohio. This role requires a proactive leader with the ability to manage diverse teams, ensure operational excellence, and foster a culture of collaboration and hospitality. The ideal candidate will bring expertise in facilities management, customer service, and staff development to drive high-quality standards across all areas.<br><br>Responsibilities:<br>• Manage daily operations across courts, front desk, pro shop, food and beverage services, locker rooms, and shared spaces.<br>• Ensure safety protocols, cleanliness, proper maintenance, and compliance with U.S. regulations.<br>• Implement operational procedures and quality standards to align with organizational goals.<br>• Optimize scheduling and utilization of facilities, ensuring smooth player flow and effective programming.<br>• Address customer feedback and resolve service issues to maintain high satisfaction levels.<br>• Coordinate with vendors and service providers for cleaning, maintenance, and other operational needs.<br>• Lead and mentor a multidisciplinary team, including front desk staff, coaches, food and beverage personnel, and contractors.<br>• Oversee recruitment, training, performance evaluation, and development of employees.<br>• Prepare and manage schedules, support payroll processes, and ensure adherence to local HR regulations.<br>• Foster a positive work environment that promotes excellence, teamwork, and hospitality.