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20 results for Remote in Chicago, IL

Senior Data Analytics – Internal Auditor

Chicago, IL
remote
Permanent / Full Time
100000 - 121000 USD / Yearly
The salary range for this position is $100,000-$121,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this remote role please send your resume to [email protected]. Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.) ESSENTIAL FUNCTIONS & RESPONSIBILITIES: · Lead the Internal Audit data analytics function, serving as the primary point of expertise for data analytics, automation, AI-enabled solutions, and continuous auditing within the department.· Apply a data-driven mindset to build, enhance, and execute Internal Audit data solutions that deliver advanced audit capabilities, including automation, continuous auditing, and data analytics.· Lead and oversee data analytics initiatives supporting audit, SOX, and risk projects, leveraging advanced analytical techniques to enhance audit procedures, expand coverage, and identify risks.· Design and execute data-driven testing of key controls across in-scope processes, systems, and programs, elevating levels of assurance, consistency, and audit efficiency.· Develop and implement AI-enabled and advanced analytics solutions using available tools to support audit teams and audit operations.· Drive automation across audit, SOX, and risk activities, unlocking efficiencies and improving the quality and scalability of testing and analysis.· Develop and enhance continuous auditing capabilities, including dashboards and monitoring solutions that provide timely control and business insights to support management action.· Serve as a data champion within Internal Audit by elevating awareness of appropriate, effective, and responsible uses of data in assurance and advisory work.· Collaborate closely with audit teams to integrate analytics into audit planning, execution, and reporting activities.· Build and maintain strong relationships with key data leaders, system owners, and data custodians to enable timely and reliable access to data required for audit and risk initiatives.· Leverage enterprise systems such as Workday, JD Edwards (JDE), Salesforce, and other core platforms as key data sources to support audit analytics, continuous auditing, and data-driven control testing.· Use existing data sources and structures to provide more quantitative, evidence-based assessments of key risks, controls, and audit conclusions.
2026-05-12T00:00:00Z

EHR Change Communications Consultant

Evergreen Park, IL
remote
Temporary / Contract
60 - 70 USD / Hourly
We are seeking an experienced EHR Communications Consultant to support a major electronic health record (EHR) implementation. This role is ideal for a communications professional with direct experience leading change management communications during healthcare technology transitions. The consultant will own communications strategy and execution for two key audiences: one internal, and one external. Success in this role requires the ability to translate complex workflow and system changes into clear, actionable messaging that supports adoption, minimizes confusion, and maintains trust throughout go-live. Responsibilities<ul><li>Develop and lead a communications plan aligned to all phases of EHR go-live, including pre-implementation, activation, and stabilization</li><li>Create targeted internal communications for clinicians, operations teams, and shared services groups</li><li>Manage a communications calendar across channels such as email, intranet, newsletters, and live meetings</li><li>Partner with clinical, operational, and technology leaders to ensure communications are accurate and aligned</li><li>Develop FAQs, leadership talking points, toolkits, and resistance-management messaging</li><li>Create patient-facing communications related to scheduling, portal access, medical records, billing, and continuity of care</li><li>Write content for patient and internal audiences across portals, websites, newsletters, on-hold messaging, and other channels</li><li>Coordinate messaging across operations, marketing, customer care, legal, compliance, and executive stakeholders</li><li>Track communication effectiveness and provide updates on progress, risks, and stakeholder sentiment</li><li>Support post-go-live communications planning and transition</li></ul>
2026-05-12T00:00:00Z

Paralegal

Chicago, IL
remote
Permanent / Full Time
85000 - 110000 USD / Yearly
Robert Half is partnering with a growing plaintiffs’ class action litigation firm that is seeking a full-time Paralegal to join its data privacy and consumer protection practice. This is an excellent opportunity for a legal professional who thrives in a fast‑paced environment and enjoys meaningful, mission-driven work. The firm is collaborative, and high-performing, handling a robust caseload in both state and federal courts against large regional, national, and Fortune 500 companies. The position is fully remote, though candidates located in the Chicago area are preferred. Key Responsibilities<ul><li>Create and maintain client and case files using legal case management software.</li><li>Draft, review, and file routine legal documents.</li><li>Communicate with attorneys and paralegals regarding case statuses, filings, docketing, and client intakes.</li><li>Prepare agendas and participate in team calls.</li><li>Assist with administrative tasks such as calendaring, docketing, mail coordination, and occasional phone line coverage.</li><li>Serve as a resource for the paralegal team for technical and procedural matters.</li><li>Manage ongoing communication with potential and current clients, including intake and vetting of new leads.</li><li>Coordinate with co‑counsel and defense counsel as needed.</li><li>Explain procedures and documentation such as engagement letters to clients.</li></ul>
2026-05-29T00:00:00Z

Software Developer

Franklin Park, IL
remote
Temporary / Contract
63.02 - 72.72 USD / Hourly
We are looking for a skilled Software Developer to join our team on a contract basis. This role requires a proactive individual who can work independently while collaborating effectively with team members when needed. If you have expertise in Ruby on Rails, RESTful APIs, and a strong background in software development, we invite you to apply. Responsibilities:• Develop, edit, and maintain code using Ruby on Rails to create robust and scalable applications.• Access and integrate third-party services server-side through RESTful APIs.• Design and implement new Ruby gems or enhance existing ones to optimize functionality.• Utilize Backstage to manage and interact with databases effectively.• Validate and debug JavaScript code to ensure quality and performance.• Collaborate with team members remotely to troubleshoot and resolve technical challenges.• Apply knowledge in .NET technologies, including C#, ASP.NET, and .NET Framework, in relevant scenarios.• Conduct thorough testing and debugging to deliver high-quality solutions.• Ensure timely completion of project deliverables while adhering to best practices in software development.
2026-05-12T00:00:00Z

Senior Accountant

Warrenville, IL
remote
Permanent / Full Time
100000 - 110000 USD / Yearly
We are looking for an experienced Senior Accountant to join a finance team in Illinois. This role is suited for someone who can manage core accounting activities, support accurate financial reporting, and help maintain strong month-end processes. The ideal candidate brings solid experience with inventory-related accounting and is comfortable working across the general ledger to ensure timely and reliable results. Responsibilities: • Lead monthly closing activities by preparing entries, reviewing account activity, and helping deliver accurate results within established deadlines. • Maintain the general ledger by recording financial transactions and verifying that balances are complete and properly supported. • Prepare and analyze financial statements to ensure reporting is accurate, organized, and aligned with company requirements. • Perform account reconciliations on a regular basis, investigate variances, and resolve discrepancies efficiently. • Complete bank reconciliations by comparing internal records to external statements and following up on outstanding items. • Support inventory accounting by monitoring related transactions, validating balances, and assisting with reporting tied to stock activity. • Create and post journal entries with appropriate documentation and a strong focus on accuracy and compliance. • Contribute to process improvements within accounting operations, including support for changes to systems or workflows when needed.
2026-05-21T00:00:00Z

Product Manager

Chicago, IL
remote
Permanent / Full Time
175000 - 225000 USD / Yearly
We are looking for a Product Manager to lead discovery and delivery efforts for software solutions that improve how work gets done in complex, real-world environments. Based in Chicago, Illinois, this role focuses on learning directly from users in the field, shaping practical product decisions, and guiding solutions from early insight through launch and adoption. The ideal candidate combines strong qualitative research capabilities with product ownership, technical fluency, and the ability to drive measurable outcomes in ambiguous client settings. Responsibilities: • Conduct field-based research to understand operational workflows, user behaviors, and pain points, then translate those insights into clear product direction. • Define and prioritize product initiatives by balancing user needs, business goals, and technical feasibility in partnership with engineering teams. • Lead product work across discovery, prototyping, implementation, and post-launch adoption to ensure solutions deliver meaningful results. • Build trust with frontline and non-technical users to gather honest feedback and encourage successful adoption of new tools and processes. • Facilitate discussions with client stakeholders, delivery teams, and leadership to align on priorities, solution design, and expected outcomes. • Create structured models, requirements, and product plans from qualitative findings to support effective execution and roadmap decisions. • Partner with engineers to evaluate tradeoffs, clarify scope, and identify practical uses for automation within operational workflows. • Design pilot programs, phased launches, and enablement approaches that support behavior change and long-term product success. • Maintain and refine product backlogs, track issues, and support Agile delivery practices using tools such as Jira. • Contribute to repeatable product and research methods that strengthen how teams deliver solutions over time.
2026-05-01T00:00:00Z

Sr. Software Engineer

Chicago, IL
remote
Permanent / Full Time
225000 - 300000 USD / Yearly
We are looking for a Senior Software Engineer to create modern software solutions that connect data, systems, and business workflows into effective digital products. This role is based in Chicago, Illinois, and offers the opportunity to work closely with engineers, product leaders, and client stakeholders to deliver dependable, user-centered platforms. The ideal candidate enjoys building new capabilities from the ground up, solving unfamiliar technical challenges, and improving systems through thoughtful engineering practices. Responsibilities: • Build and release full-stack software products, including backend services, APIs, user interfaces, dashboards, and data-driven features that support operational decision-making. • Connect external and internal platforms by developing integrations, data flows, and synchronization processes across business and analytical systems. • Create automated workflows that streamline coordination between users, software applications, and operational processes. • Collaborate with product and engineering partners to define technical approaches, strengthen delivery methods, and improve long-term solution quality. • Engage directly with users and client stakeholders to gather requirements, validate concepts, and refine functionality based on practical feedback. • Monitor live applications, troubleshoot issues across the technology stack, and enhance system stability and performance in production environments. • Produce technical documentation, architectural guidance, and transition materials that enable client teams to support and expand delivered solutions. • Establish reusable development patterns, deployment methods, and engineering assets that improve efficiency across future engagements.
2026-05-01T00:00:00Z

Sr. Claims Specialist

Hinsdale, IL
remote
Temporary / Contract
38 - 44 USD / Hourly
We are looking for an experienced Sr. Claims Specialist to support insurance follow-up operations in Hinsdale, Illinois. This Long-term Contract position is ideal for someone who is detail oriented and can independently manage complex claim activity, assess supporting evidence, and make sound decisions in fast-paced environments. The role blends traditional claims investigation with the use of AI-enabled tools to strengthen fraud analysis, claim evaluation, and documentation quality. Responsibilities:• Oversee an active caseload of claims, maintaining consistent review and follow-up to move files efficiently through investigation and resolution.• Examine claim records, supporting documents, statements, images, and prior file history to identify key facts, inconsistencies, and potential exposure.• Determine appropriate claim outcomes by applying policy guidance and evidence, including approvals, denials, or referral for legal escalation when warranted.• Use AI-supported resources such as fraud scoring, severity forecasting, image review, and document extraction tools to inform claim handling decisions.• Assess automated insights critically, confirming accuracy and using careful judgment to adjust or override recommendations when necessary.• Perform detailed fraud-related analysis on flagged claims to support fair, compliant, and well-documented decision-making.• Navigate both established claims applications and newer digital platforms to complete case activity and maintain workflow continuity.• Gather evidence manually across multiple systems and data sources when automated information is incomplete or requires verification. The salary range for this position is $70,000 to $100,000. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-05-28T00:00:00Z

Senior Project / Program Manager

Chicago, IL
remote
Temporary / Contract
71.25 - 82.5 USD / Hourly
We are looking for an experienced Senior Project / Program Manager to lead complex technology initiatives in Chicago, IL. This Long-term Contract opportunity is ideal for a detail-oriented individual who can guide cross-functional teams, keep programs aligned with business goals, and drive delivery through structured project leadership. The role requires strong knowledge of Agile Scrum practices, effective stakeholder coordination, and hands-on experience using Jira to maintain visibility across timelines, risks, and milestones. Responsibilities:• Direct large-scale IT projects and programs from planning through execution, ensuring objectives, schedules, and deliverables remain on track.• Partner with business leaders, technical teams, and external stakeholders to define priorities, resolve obstacles, and maintain clear communication throughout the project lifecycle.• Apply Agile Scrum methods to organize work, support team collaboration, and promote consistent progress across multiple initiatives.• Build and maintain detailed project plans, status reporting, risk registers, and governance updates to support informed decision-making.• Use Atlassian Jira to manage backlogs, monitor task progression, and provide accurate visibility into team performance and milestone completion.• Facilitate meetings such as sprint planning, reviews, retrospectives, and steering discussions to keep teams aligned and accountable.• Identify project risks, dependencies, and resource constraints early, then develop practical mitigation strategies to reduce delivery impact.• Oversee program coordination across concurrent workstreams and ensure outcomes meet quality expectations and business requirements.
2026-05-29T00:00:00Z

Senior Associate

Chicago, IL
remote
Permanent / Full Time
125000 - 140000 USD / Yearly
The salary range for this position is $125,000 - $140,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Job Description:<ul><li>Assist in preparation and review of Federal, State and Local individual, partnership, S-corporation, and trust income tax projections and returns</li><li>Preparation and review of financial and investment deliverables</li><li>Execute a client service plan on complex engagements and work closely with the Directors in exceeding our client's expectations</li><li>Engage in planned and impromptu financial conversations with clients</li><li>Initiate continuous improvement through leverage of new or existing technology</li><li>Manage workflow of associates and administrative staff in conjunction with Director input</li></ul>
2026-04-30T00:00:00Z

Production Designer

Chicago, IL
remote
Temporary / Contract
35 - 40 USD / Hourly
Job DescriptionWe are seeking an experienced Environmental Signage Designer to support the development and production of environmental branding assets. This role is ideal for a detail-oriented designer with a strong background in large-format production and signage systems who can create, organize, and package files for high-quality execution across physical environments. This is a remote, 12-month contract to start with potential to extend. While remote, designers local to the Chicago area will be prioritized by the client. Project Focus<ul><li>Environmental branding production</li><li>Large-format signage</li><li>Visual assets for built environments</li></ul>Day-to-Day Responsibilities<ul><li>Create production-ready files for environmental graphics and signage</li><li>Clean, organize, and package working files for internal and vendor use</li><li>Resize and adapt graphics across multiple formats and applications</li><li>Prepare print-ready assets for fabrication and installation</li><li>Ensure quality control and technical accuracy across environmental design materials</li><li>Support the development of signage, wayfinding, and branded environmental elements</li></ul>
2026-05-27T00:00:00Z

Media Planner

Chicago, IL
remote
Temporary / Contract
50 - 55 USD / Hourly
We are looking for a Media Planner to support digital campaign strategy and execution for a long-term contract opportunity in Chicago, Illinois. This role focuses on building thoughtful media recommendations, translating campaign goals into effective plans, and partnering with internal teams to keep delivery aligned with performance objectives. The ideal candidate brings hands-on digital media planning experience, strong analytical judgment, and familiarity with industry platforms and audience measurement tools. Responsibilities: • Develop digital media strategies and convert campaign objectives into well-structured, data-informed media plans. • Evaluate target audiences, channel mix, timing, and budget allocation to recommend effective media approaches. • Use campaign insights and performance data to refine planning decisions and strengthen ongoing media recommendations. • Collaborate with cross-functional stakeholders to align media execution with client goals, timelines, and reporting needs. • Prepare planning documentation, communicate rationale behind media selections, and present recommendations clearly to partners. • Leverage tools such as Comscore and DoubleClick for Publishers to support planning, trafficking coordination, and campaign analysis. • Monitor digital campaign activity and identify opportunities to improve reach, efficiency, and overall performance.
2026-05-21T00:00:00Z

Payroll Specialist

Chicago, IL
remote
Temporary to Hire
38 - 44 USD / Hourly
Our client is undergoing a major payroll transformation and is seeking a highly analytical, self-sufficient payroll professional to help stabilize and improve U.S. payroll operations. This is a critical hire for a team in transition, with an immediate need for someone who can step in, assess current processes, and drive payroll accuracy and compliance with minimal training.This is not a payroll data entry role. The ideal candidate will bring recent, hands-on experience with ADP Workforce Now (WFN), strong systems aptitude, advanced Excel skills, and the ability to identify issues, improve workflows, and support a broader payroll modernization effort. Responsibilities:<ul><li>Process end-to-end payroll for a workforce of more than 500 employees, ensuring employees are paid accurately and on schedule.</li><li>Administer payroll activities across multiple states while applying applicable wage, tax, and compliance requirements.</li><li>Support and help streamline U.S. payroll operations during a period of transition</li><li>Ensure payroll processes align with tax compliance requirements and payroll regulations</li><li>Partner on payroll remediation efforts tied to audit findings, tax notices, and compliance gaps</li><li>Work across payroll systems including ADP Workforce Now, UKG, SAP, and SAP SuccessFactors</li><li>Analyze payroll data for accuracy, trends, discrepancies, and process improvement opportunities</li><li>Use advanced Excel functions to transform, validate, and reconcile payroll data</li><li>Support union payroll considerations and multi-state payroll compliance</li><li>Quickly learn new systems and adapt to changing processes and priorities</li><li>Help create structure and stability within a team that is evolving rapidly</li></ul>
2026-05-13T00:00:00Z

Payroll Specialist

Chicago, IL
remote
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Payroll Specialist to support a restaurant and catering organization in Chicago, Illinois. This Long-term Contract opportunity is ideal for a detail-oriented payroll specialist who can manage high-volume processing with accuracy, maintain compliance across multiple states, and contribute to project-based payroll activities. The role calls for someone who is comfortable working in a fast-paced environment and delivering reliable payroll support for a large employee population. Responsibilities: • Process end-to-end payroll for a large workforce, ensuring employees are paid accurately and on schedule. • Administer payroll activities across multiple states while following applicable wage, tax, and compliance requirements. • Review payroll data for completeness and accuracy, researching and resolving discrepancies before final submission. • Utilize ADP Workforce Now to enter, validate, and maintain payroll records and reporting information. • Support payroll-related project work, including implementation tasks and process coordination as needed. • Partner with internal teams to address payroll questions, investigate issues, and provide timely resolution. • Maintain organized payroll documentation and assist with audits, reconciliations, and reporting requests.
2026-05-20T00:00:00Z

Data Analyst 2 (2-4 years)

Chicago, IL
remote
Temporary / Contract
30 - 42 USD / Hourly
We are looking for a commercially minded Data Analyst to support procurement decision-making within a major real estate environment in Chicago, Illinois. This Long-term Contract position focuses on turning complex procurement and supplier data into practical insights that improve sourcing strategy, performance visibility, and cost control. The role works standard Eastern Hours and partners closely with procurement, finance, and business stakeholders to strengthen reporting, automation, and data quality across the function. Responsibilities: • Create and refine Power BI dashboards that provide clear visibility into spend patterns, supplier results, contract activity, and key procurement measures. • Examine procurement data across areas such as property services, facilities, construction, fit-out, and specialized services to uncover trends and improvement opportunities. • Perform detailed spend and benchmarking analysis to highlight savings potential, strengthen category strategies, and support more informed purchasing decisions. • Track compliance-related metrics, identify off-contract purchasing behavior, and prepare reporting that supports governance across procurement activities. • Build and maintain scalable data workflows using Microsoft technologies, including Fabric, Data Factory, Dataflows Gen2, Databricks, and related cloud-based tools. • Develop unified procurement datasets by combining information from enterprise platforms, contract systems, and supplier sources into reliable analytical models. • Use SQL, Python, and PySpark to clean, structure, and transform large volumes of data for reporting and advanced analysis. • Design automation solutions with Power Automate to reduce manual effort, improve accuracy, and increase team productivity. • Work with procurement leaders, finance partners, and other stakeholders to translate business questions into meaningful analysis and present findings in a clear, business-focused way. • Maintain documentation for data definitions, reporting logic, and governance standards while promoting data quality and self-service reporting adoption within the team.
2026-05-29T00:00:00Z

Public Staff Tax Accountant

Chicago, IL
remote
Temporary to Hire
50 - 60 USD / Hourly
We are looking for a Public Staff Tax Accountant to join a public accounting team in on a Contract basis. This role focuses on preparing a broad range of tax filings for individuals, trusts, partnerships, corporations, and other entities while supporting accurate, timely client deliverables. The ideal candidate brings hands-on experience in public accounting, strong Excel skills, and comfort working with tax software in a deadline-driven environment. Responsibilities:• Prepare and review a variety of tax returns, including individual, fiduciary, partnership, corporate, S corporation, exempt organization, and gift tax filings.<ul><li>All types of tax returns, 1040,1041, 1065,1120,1120S,509,709,etc.</li></ul>• Use tax applications to complete returns accurately, maintain supporting documentation, and help ensure compliance with current tax requirements.• Organize financial information from clients and internal sources to produce complete and timely tax workpapers.• Analyze tax documents for accuracy and follow up on missing or inconsistent information before filings are finalized.• Support the tax team during busy filing periods by managing multiple engagements and meeting established deadlines.• Apply Excel to sort, reconcile, and summarize financial data used in tax preparation and related reporting.• Work closely with accountants and other team members to address client tax matters and maintain high-quality service standards
2026-05-04T00:00:00Z

Patent Annuities Manager

Chicago, IL
remote
Permanent / Full Time
75000 - 90000 USD / Yearly
Robert Half Legal is partnering with a boutique IP law firm who is looking to hire a Patent Annuities Manager with at least 3-5 years of experience. The Patent Annuities Manager will support patent portfolio administration with an emphasis on annuity and maintenance activity across domestic and international matters. The ideal candidate will have experience in patent prosecution, patent annuities, or IP docketing. This position is paying between $70-90K plus an annual bonus, and full benefits including medical, dental, long term disability, life insurance, 401k + yearly profit share, and PTO. While this firm is based in Chicago, this position will be able to work on a fully remote schedule. Patent Annuities Manager Responsibilities:<ul><li>Oversee patent maintenance and annuity actions for U.S. and international filings by coordinating payments through outside providers and internal tracking tools</li><li>Track upcoming due dates and follow through on required actions to help ensure timely submissions and fee payments across the portfolio</li><li>Examine notices, billing documents, and payment confirmations to verify accuracy and resolve discrepancies when needed</li><li>Update docketing platforms and internal records so patent data remains complete, current, and reliable</li><li>Work closely with external counsel, foreign representatives, and annuity vendors to communicate instructions and confirm status updates</li><li>Prepare documentation and directions related to payment decisions, lapse requests, or restoration matters for patent assets</li><li>Support financial oversight by matching invoices to services, assisting with spend reporting, and contributing to budget planning</li><li>Produce portfolio reports covering renewal status, approaching deadlines, and annuity-related costs for internal review</li><li>Assist with record audits and other intellectual property administrative activities to maintain strong data quality across systems</li></ul> How to Apply:For immediate consideration, please email your resume directly to Justin Rambert, VP - Permanent Placement at justin . rambert @ robert half com
2026-05-28T00:00:00Z

Data Analyst 1 (0-2 years)

Chicago, IL
remote
Temporary / Contract
32 - 37 USD / Hourly
We are looking for a motivated early-career Data Analyst to support utility and sustainability-related data work for a long-term contract opportunity based in Chicago, Illinois. This position is ideal for an entry-level candidate or a detail-oriented individual who enjoys organizing complex information, improving data quality, and turning numbers into practical business insight. You will work closely with finance, real estate, and sustainability partners to help monitor utility spending, strengthen reporting accuracy, and support informed decision-making in a hybrid environment with three in-office days each week. Responsibilities: • Review and maintain large volumes of utility data, including invoices for services such as electricity, gas, water, and waste, to help ensure records are complete and accurate. • Examine billing information against agreements and supporting documents to identify discrepancies, support reconciliations, and promote cost control. • Clean, standardize, and organize data from multiple sources so it can be used reliably for tracking, analysis, and reporting. • Assist with dashboards, summaries, and visual reports that present findings clearly to finance, real estate, sustainability, and leadership stakeholders. • Prepare data for sustainability-related reporting, including utility consumption, emissions tracking, and other environmental performance measures. • Document data sources, assumptions, and review steps to strengthen auditability, consistency, and internal controls. • Partner with internal teams as well as outside vendors or utility providers to resolve data questions and improve reporting quality. • Contribute to process improvements in invoice handling, data validation, and recurring analysis to make reporting more efficient over time.
2026-05-29T00:00:00Z

Service Desk Analyst

Deerfield, IL
remote
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Service Desk Analyst to support end users with timely, detail-focused technical assistance in a fast-paced manufacturing environment. This Long-term Contract position is based in Illinois and is ideal for someone who enjoys resolving issues, delivering excellent customer service, and working with users across international teams. The role focuses on troubleshooting common desktop and account-access problems while helping maintain a consistent support experience. Responsibilities: • Provide first-line technical support for end users by diagnosing and resolving day-to-day hardware, software, and access-related issues. • Manage incoming support requests through the ticketing queue, prioritize incidents appropriately, and ensure timely follow-up through resolution. • Assist with user account administration in Active Directory, including access updates and routine account support tasks. • Support Microsoft 365 environments by helping assign licenses, addressing user access concerns, and troubleshooting common application issues. • Work within a shared ticket distribution process to handle service desk requests efficiently across a broader support team. • Troubleshoot Windows 10 and other Microsoft-based desktop issues to restore user productivity as quickly as possible. • Deliver courteous, high-quality customer service while supporting users located in multiple regions and time zones. • Escalate more complex technical problems when needed and document issue details clearly to support effective resolution.
2026-05-15T00:00:00Z

Business Analyst/Technical Documentation

Evanston, IL
remote
Temporary / Contract
47.5 - 55 USD / Hourly
We are looking for a Business Analyst/Technical Documentation specialist to support cross-functional initiatives by turning business needs into clear, well-organized documentation and functional guidance. This Long-term Contract position will work closely with business, data, analytics, and technology partners to improve requirement clarity and reporting outcomes. The ideal candidate brings a proactive approach to gathering information across multiple teams and can create structured deliverables that support project progress from discovery through validation. Responsibilities:• Engage with stakeholders across business and technical teams to uncover, organize, and clarify project needs and objectives.• Produce and maintain detailed project artifacts such as business requirements documents, functional requirements documents, and impact assessments.• Convert high-level business goals into precise functional specifications that support data-related and reporting-focused solutions.• Partner with analytics, data, and technology teams to confirm shared understanding of requirements and resolve gaps early in the process.• Facilitate ongoing review sessions to refine requirements, capture updates, and support alignment throughout the project lifecycle.• Document decisions, dependencies, and changes in a structured format that enables effective communication across stakeholders.• Support requirement validation efforts by helping teams confirm that proposed solutions meet documented business expectations.
2026-05-18T00:00:00Z