<p>Our team is seeking an Online Community Manager to join our client's Social Media Experience group. In this role, you will be responsible for engaging with and moderating diverse member communities across social media channels. You will act as the bridge between the brand and the members, fostering trust, defining operational standards, and leading projects to drive organic growth and positive sentiment in online spaces.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Engage directly with community members, responding to questions about products and services, and triaging escalations across social media channels.</li><li>Moderate conversations, remove inappropriate content as needed, and address or correct misinformation.</li><li>Manage and implement community guidelines, moderation queues, and auto-moderation settings on platforms such as Reddit, Facebook Groups, LinkedIn, and Discord.</li><li>Contribute to and maintain standard operating procedures governing moderation and engagement for each unique affinity community.</li><li>Leverage insights from social listening tools and data resources to monitor community health, inform engagement strategy, and influence decision-making.</li><li>Collaborate closely with cross-functional teams including Marketing, PR, Product, Incident Management, and Customer Experience to prioritize and address key member questions and emerging trends.</li></ul><p><br></p>
<p>Our client's internal communications team is seeking an experienced Airtable Consultant to optimize their content management processes and streamline workflow efficiency across the communications group. This contract position offers the chance to drive impactful change alongside the entire communications team, focusing on upcoming top-of-year launches.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Assess and optimize how Airtable is used for managing team content and corporate communications</li><li>Design and implement effective workflows for content execution, review, and status visibility</li><li>Lead real-time workshops with team members to identify challenges and roll out improvements for efficiency</li><li>Support the development and refinement of intake forms for content planning</li><li>Ensure that the Airtable setup aligns with broader communications goals and ensures visibility across all content producers</li></ul><p><br></p><p>Day-to-Day Expectations:</p><ul><li>Engage with team members to refine the Airtable workspace, including workflows, views, and processes</li><li>Quickly implement workflow changes and drive user adoption for operational efficiency</li></ul><p><br></p>
<p>Are you an accomplished marketing leader experienced in organizational turnarounds and building high-performing teams from the ground up? Our client is seeking an Interim CMO to lead a total marketing function reboot, drive strategic transformation, and support a major brand integration following acquisition. This is an excellent opportunity for a marketing generalist with a consulting, professional services, B2B, and/or healthcare background to make a rapid impact.</p><p><br></p><p>Project Scope & Responsibilities:</p><ul><li>Assess the current marketing team structure and departmental performance</li><li>Lead and oversee implementation of marketing automation (Salesforce Marketing Cloud migration from HubSpot), partnering with external consultants and acting as internal liaison to ensure effective stakeholder communication</li><li>Build a strategic marketing roadmap and prioritize initiatives for short- and long-term success</li><li>Manage agency relationships and collaborate directly with external partners and internal stakeholders</li><li>Spearhead brand integration and drive organizational change</li><li>Reboot the entire marketing function, delivering structure, vision, and execution in an environment lacking established processes</li><li>Mentor, train, and upskill an established team of marketing professionals (5-10 team members)</li><li>Hire and onboard a new Marketing Director as part of the transformation</li><li>Manage the marketing budget and ensure optimal allocation of resources</li></ul>
We are looking for a dedicated and detail-oriented Account Specialist to join our team in a Contract-to-Permanent capacity. This position involves coordinating transcription projects from inception to completion, ensuring accuracy and timely delivery while maintaining excellent client communication. If you thrive in a fast-paced, remote environment and enjoy multitasking, this role could be a great fit for you.<br><br>Responsibilities:<br>• Manage transcription projects from initial intake to final delivery, ensuring all deadlines are met.<br>• Track project progress and promptly address any delays or challenges.<br>• Communicate effectively with clients to provide updates and address inquiries.<br>• Verify deliverables against client-specific style guides and quality standards.<br>• Assist internal teams and contributors with questions and provide necessary support.<br>• Collaborate with leadership to prioritize tasks and resolve operational issues.<br>• Maintain accurate documentation throughout the project lifecycle.<br>• Identify opportunities for improving workflow efficiencies and implement solutions.
