<p>We are looking for a <strong>Remote Insurance Follow-Up & Denial Management Specialist</strong>. This remote opportunity is based in Chicago, Illinois, and focuses on guiding coordination of benefits issues through clear communication with patients and payers. The ideal candidate brings strong medical billing knowledge, confidence handling claim denials, and a service-minded approach to every interaction.</p><p><br></p><p>Responsibilities:</p><ul><li>Investigate and resolve Coordination of Benefits (COB) claim denials.</li><li>Serve as the liaison between patients and insurance companies.</li><li>Manage insurance follow-up activities for outstanding claims and accounts receivable.</li><li>Research, analyze, and resolve claim denials, underpayments, and reimbursement discrepancies.</li><li>Handle both inbound and outbound calls with patients and insurance carriers.</li><li>Participate in three-way calls with patients and insurance representatives to facilitate claim resolution.</li><li>Manage high-volume communications including phone calls, letters, and text messages.</li><li>Advocate effectively with insurance companies to secure claim payment and resolution.</li><li>Document account activity thoroughly and maintain detailed notes.</li><li>Escalate issues appropriately while utilizing critical thinking to determine the best path to resolution.</li><li>Balance patient service needs with insurance collection and denial management responsibilities.</li><li>Maintain productivity and quality standards in a fast-paced environment.</li><li>Utilize available resources to independently work accounts and resolve complex insurance issues.</li></ul>
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><em>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </em></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
<p>We are looking for a detail-oriented Intake Specialist to support a busy plaintiff-side legal practice in Chicago, Illinois. This position works closely with attorneys on medical malpractice and other personal injury-related matters, helping keep cases organized and clients informed throughout the legal process. The ideal candidate is comfortable managing case activity, communicating with clients, and handling essential paralegal support tasks in a fast-paced legal environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate deposition calendars and manage scheduling with attorneys, clients, and outside parties to keep case timelines on track.</p><p>• Prepare, organize, and assist with discovery responses by gathering case information and supporting documentation.</p><p>• Serve as a primary point of contact for clients, providing timely updates and responding to questions with professionalism and empathy.</p><p>• Support attorneys with case handling across plaintiff matters, including medical malpractice, nursing home negligence, construction-related claims, and premises liability cases.</p><p>• Maintain accurate case records, track deadlines, and ensure legal files are current and well organized.</p><p>• Assist with intake and ongoing case support by collecting relevant information and helping move matters forward efficiently.</p><p><br></p><p>Benefits: </p><p>Medical/Dental/Vision</p><p>401 plus match</p><p>PTO</p><p>Transit Benefits </p>