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86 results for Customer Service Manager in Chicago, IL

Customer Service Supervisor
  • Schaumburg, IL
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>On behalf of Robert Half client, we are looking for a dedicated Customer Service Supervisor to lead and oversee customer service operations within their manufacturing company in Schaumburg, Illinois. This role requires a proactive individual who can manage supervise operational processes, process orders, and ensure the smooth execution of contracts and customer interactions. The ideal candidate will also be skilled at identifying areas for improvement and implementing solutions to enhance efficiency and customer satisfaction.</p><p><br></p><p>7:30am-4:00pm</p><p>Compensation: $80k-$100k + 0%-20% of the base salary based on performance </p><p>3 days in office 2 days WFH </p><p>Medical, Dental, Vision, 401k </p><p>15 Days PTO</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships</p><p>• Monitor and manage customer credit in collaboration </p><p>• Supervise customs declarations and clearance processes</p><p>• Lead and manage the assigned product team</p><p>• Review sales contracts and purchase orders</p><p>• Coordinate the preparation of essential documentation for orders, including invoices, bills of lading, packing lists, certificates, and other required paperwork.</p><p>• Oversee payments for purchases, freight, and service provider invoices, ensuring authorization aligns with contracted terms.</p><p>• Identify and recommend improvements to operational procedures </p>
  • 2025-10-30T14:28:44Z
Online Social Community Manager
  • Chicago, IL
  • remote
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>Our team is seeking an Online Community Manager to join our client's Social Media Experience group. In this role, you will be responsible for engaging with and moderating diverse member communities across social media channels. You will act as the bridge between the brand and the members, fostering trust, defining operational standards, and leading projects to drive organic growth and positive sentiment in online spaces.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Engage directly with community members, responding to questions about products and services, and triaging escalations across social media channels.</li><li>Moderate conversations, remove inappropriate content as needed, and address or correct misinformation.</li><li>Manage and implement community guidelines, moderation queues, and auto-moderation settings on platforms such as Reddit, Facebook Groups, LinkedIn, and Discord.</li><li>Contribute to and maintain standard operating procedures governing moderation and engagement for each unique affinity community.</li><li>Leverage insights from social listening tools and data resources to monitor community health, inform engagement strategy, and influence decision-making.</li><li>Collaborate closely with cross-functional teams including Marketing, PR, Product, Incident Management, and Customer Experience to prioritize and address key member questions and emerging trends.</li></ul><p><br></p>
  • 2025-12-03T21:53:39Z
Customer Service Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 24.00 USD / Hourly
  • <p>Join a small, mission-driven team supporting a reputable organization’s credit union. This temporary backfill position requires a professional with strong customer service skills to assist members and customers with account openings and general inquiries. The role involves handling inbound phone calls, emails, and chat communications, while upholding the organization’s core values and ensuring compliance with all policies and procedures.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service to credit union members and prospects</li><li>Answer inquiries via phone, email, and online chat</li><li>Guide members through new account openings and documentation</li><li>Ensure all activities comply with industry regulations, organization policies, and procedures</li><li>Collaborate closely within a team of 2-3 staff </li></ul><p><br></p>
  • 2025-11-12T16:38:42Z
UT-GA-5110-Knowledge / Records Management-EXP
  • Rockford, IL
  • onsite
  • Temporary
  • 24.18 - 28.00 USD / Hourly
  • We are looking for a proactive and detail-oriented Project Assistant to join our team in Rockford, Illinois. In this role, you will oversee key aspects of customer orders and contract administration, ensuring smooth communication and efficient processes. This is a Long-term Contract position, offering an excellent opportunity to contribute to cross-functional projects and provide outstanding customer service.<br><br>Responsibilities:<br>• Coordinate and manage repair purchase orders from commercial airline customers, including quoting, invoicing, and shipment processing.<br>• Act as the primary point of contact for customer inquiries and order-related issues, ensuring timely communication and resolution.<br>• Monitor and adhere to contractual obligations such as asset reporting, on-time delivery metrics, and penalty avoidance.<br>• Collaborate with internal teams including manufacturing, engineering, quality assurance, and program management to streamline operations.<br>• Prepare and present status reports on customer orders and service levels to ensure transparency and accountability.<br>• Implement and support continuous improvement initiatives to enhance efficiency and customer satisfaction.<br>• Supervise and guide shop technicians and field service teams to meet project goals and deadlines.<br>• Manage customer service requirements with a focus on maintaining high-quality standards and timely deliverables.<br>• Facilitate cross-departmental coordination to address operational challenges and optimize workflow.<br>• Ensure compliance with all contractual and regulatory requirements related to project execution.
  • 2025-11-24T14:03:58Z
Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $100,000-$110,000 plus bonus and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Join the wave of young finance professionals who are swapping their mundane 9-5s for fresh opportunities with Chicago’s top companies.</p><p><br></p><p>The focus of this position will be on the delivery of financial services to a set of individual clients through accounting, operational activities, and reporting.</p><p><br></p><p><strong>Job Description: </strong></p><ul><li>Manage the personal accounting for a variety of the company’s clients, both individuals and trusts. This includes preparing journal entries and finalizing personal financial statements on a monthly basis. This also includes completing a quarterly reporting package with detailed financial analyses, for example, budget vs. actual spending summaries.</li><li>Within twelve months, recommend a new personal financial report, analysis, or graphic to be included with the quarterly reporting package for the individual or trust clients which you manage.</li><li>Manage the annual financial reporting, administration of grants, and recording of documentation for a private foundation. This includes preparation of federal and state tax filings and calculation of the required minimum charitable distributions.</li><li>Within six months, assume responsibility for the company’s cash management activities. This includes initiating weekly cash transfers on behalf of our business entities and individual clients, reviewing individual investor accounts for liquidity limitations, and coordinating monthly income distributions to individual clients.</li><li>Gather and organize all annual tax information necessary for the preparation of income tax filings for our clients.</li><li>Calculate quarterly estimated tax payments for individuals and trusts.</li><li>Prepare annual extension estimates of taxable income from underlying investments.</li><li>Participate in recurring calls with external service providers (public accounting firms).</li><li>Manage the tax compliance calendar and track the ongoing progress of annual tax returns for all entities.</li><li>Prepare tax returns to be reviewed and signed by the CFO (Individual x1, Trust x1, and a Private Foundation x1). Review tax returns prepared by external service providers (Corporations x2, Partnership x8, Individuals x4, and Trusts x27).</li><li>Work closely with CFO and President in any tax planning/modeling on behalf of our clients (e.g., estate planning, charitable tax planning, etc.)</li><li>Coordinate real estate tax payments, required annual state filings for LLCs, and draft responses to federal and state income tax notices, as needed.</li><li>Within six months, manage the annual calculation of after-tax investment returns for each of our underlying partnership investments (excluding private equity).</li><li>Complete a variety of ad hoc projects working directly with the company’s President, CFO, Client Service Manager, or other team members on an as needed basis. This might include projects related to Corporate and Partnership Accounting, Private Equity & Compliance, Payroll, Administration, Debt and Liquidity Planning, or other analyses requested by the company’s clients.</li></ul><p><br></p>
  • 2025-11-14T19:04:54Z
Customer Service Representative
  • Elk Grove Village, IL
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. This position offers a contract-to-permanent opportunity in the waste management and environmental services industry. The ideal candidate will be skilled in handling customer inquiries, resolving disputes, and maintaining excellent communication with clients and internal teams.<br><br>Responsibilities:<br>• Respond to customer inquiries and address issues through inbound and outbound calls.<br>• Collaborate with other departments to resolve customer disputes and ensure satisfaction.<br>• Process service requests, including contract creation, payment collection, and change of address updates.<br>• Handle billing complaints and coordinate investigations into service failures.<br>• Manage data entry tasks such as keying production paperwork and inputting order details.<br>• Conduct interviews with customers and record relevant information in company systems.<br>• Promote goodwill by delivering services in a detail-oriented and friendly manner.<br>• Seek cost-effective and environmentally sound solutions to customer service challenges.<br>• Perform general office tasks, including email correspondence and scheduling appointments.<br>• Assist with banking deposits and account adjustments when necessary.
  • 2025-12-02T20:38:37Z
Office Services Associate
  • Chicago, IL
  • onsite
  • Temporary
  • 18.00 - 19.22 USD / Hourly
  • <p>Position summary</p><p>The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed.</p><p><br></p><p><br></p><p>Job duties</p><p>* denotes an essential function</p><p>- *Utilize appropriate logs for all office services work.</p><p>- *Ensure that job tickets are properly filled out before beginning work.</p><p>- *Perform work in office services primarily reprographics mail and intake functions according to established procedures.</p><p>- *Follow procedures to run jobs in proper order.</p><p>- *Communicate with supervisor or client on job or deadline issues.</p><p>- *Meet contracted deadlines for accepting completing and delivering all work.</p><p>- *Troubleshoot basic equipment problems.</p><p>- Be able to lift up to 50 lbs. on a regular basis.</p><p>- Prioritize workflow.</p><p>- Performs Quality Assurance on own and work of others.</p><p>- Load machines with various paper toner supplies.</p><p>- Answer telephone emails and place service calls when needed.</p><p>- Interact with clients in person over the phone or electronically.</p><p>- Adhere to Williams Lea policies in addition to client site policies.</p><p>- Use equipment and supplies in a cost-efficient manner.</p><p><br></p><p>Working conditions</p><p>- Position operates at sites with maximum of 24/7 operations.</p>
  • 2025-11-10T15:53:44Z
Legal Operations Specialist – Legal Support
  • Downers Grove, IL
  • onsite
  • Permanent
  • 180000.00 - 200000.00 USD / Yearly
  • <p>Robert Half is seeking a full-time Legal Services Manager for a global industrial company. This unique role offers a dual focus on data privacy and U.S. customs and trade compliance. The ideal candidate is a proactive, detail-oriented professional with proven experience in regulatory compliance, cross-functional collaboration, and legal operations. This is a high-impact position with visibility across legal, IT, HR, and global business units.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead bi-monthly cross-functional Privacy Team meetings to review new and ongoing privacy initiatives.</li><li>Coordinate and analyze Data Protection Impact Assessments (DPIAs) for new HR and IT systems.</li><li>Support EU Works Council consultation processes for HR and IT projects.</li><li>Draft and manage EU Standard Contractual Clauses (SCCs) for intragroup data transfers.</li><li>Monitor global privacy regulatory developments and advise internal stakeholders.</li><li>Collaborate with legal and compliance teams on privacy-related projects.</li><li>Serve as internal liaison for U.S. Customs ACE portal access and reporting.</li><li>Create Power BI dashboards and reports using ACE data for internal audits and reviews.</li><li>Manage Descartes Visual Compliance tool: user access, training, and reporting.</li><li>Support “Know Your Customer” (KYC) documentation reviews and training.</li><li>Deliver trade compliance training sessions and maintain internal compliance resources.</li><li>Coordinate with vendors to ensure trade compliance tools are up to date and effectively used.</li><li>Consolidate and review import/export data from UK operations.</li></ul><p><br></p><p><br></p><p><br></p>
  • 2025-11-06T15:54:45Z
Accounts Payable Supervisor/Manager
  • Chicago, IL
  • onsite
  • Temporary
  • 27.71 - 32.09 USD / Hourly
  • <p>We are looking for an experienced Accounts Payable Supervisor/Manager to join our team in Chicago, Illinois. This is a contract to hire position that requires a detail-oriented individual with excellent organizational skills and a strong background in managing accounts payable processes. The role involves overseeing invoice processing, ensuring timely approvals, and delivering outstanding customer service.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage the accounts payable process, ensuring accuracy and efficiency.</p><p>• Process approximately 150 invoices weekly and oversee approval procedures across multiple centers.</p><p>• Maintain regular communication with customers to address outstanding invoices and resolve discrepancies.</p><p>• Execute weekly check runs and automated clearing house (ACH) transactions.</p><p>• Ensure invoices are accurately coded and entered into the financial system.</p><p>• Provide exceptional customer service while managing vendor relationships and inquiries.</p><p>• Utilize Financial Edge software to streamline accounts payable operations.</p><p>• Monitor and maintain compliance with company policies and procedures related to accounts payable.</p><p>• Collaborate with other departments to ensure seamless financial processes and reporting.</p>
  • 2025-11-19T23:53:40Z
Tax Manager
  • Orland Park, IL
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p>Robert Half is looking for a highly skilled Tax Manager to join our client in the western suburbs. This role is pivotal in overseeing tax compliance, planning, and advisory services for a diverse range of clients, including individuals, corporations, and partnerships. The ideal candidate will demonstrate exceptional leadership abilities, strong technical expertise, and a commitment to fostering client relationships and supporting the development of less experienced staff.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage complex tax engagements, including federal, state, and local tax returns for various entities.</p><p>• Provide strategic tax planning advice and ensure compliance with regulatory requirements.</p><p>• Conduct in-depth research on tax laws and changes, delivering accurate and timely guidance to clients.</p><p>• Mentor and supervise less experienced staff, offering training and performance feedback to support their growth.</p><p>• Build and maintain strong client relationships, identifying opportunities for additional services and resolving tax-related concerns.</p><p>• Collaborate with internal teams to develop integrated solutions for clients and support business development initiatives.</p><p>• Ensure adherence to firm policies, industry regulations, and ethical standards.</p><p>• Utilize Lacerte Tax Software to prepare and review tax filings efficiently and accurately.</p>
  • 2025-12-02T13:58:55Z
Member Services Representative
  • Hoffman Estates, IL
  • onsite
  • Permanent
  • 54000.00 - 60000.00 USD / Yearly
  • A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
  • 2025-11-10T18:59:24Z
Sr. Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Accountant position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p><strong><u>Job Responsibilities</u></strong></p><ul><li>Participate in global and segment-level finance groups to complete project</li><li>Perform ad hoc value-added analyses, and provide forward-looking insight and decision support</li><li>Compile and analyze the monthly, quarterly and year-end consolidated reporting packages and supporting schedules for senior leadership</li><li>Review and consolidate monthly P& L variance commentary to provide enhanced management reporting that includes meaningful and actionable insights</li><li>Report on Key Performance Indicators (KPI’s) to measure progress of Company against stated short-term and long-term goals</li><li>Help establish a reporting rhythm with Segment leaders in an effort to strengthen our ability to track and monitor updates to quarterly performance expectations</li><li>Contribute to the preparation of presentation materials for the Board of Directors and executive leadership</li><li>Play a key role in the development of the quarterly Operating Reviews to Global CFO, including enhancement of reporting through development of metrics that will provide management with internal and external drivers impacting financial and operational performance</li><li>Participate in the development and distribution of best practices, process documentation, and user support materials for data management tools</li><li>Demonstrate high level of customer service with business leadership and finance team</li><li>Collaborate with team to share and improve technical skills</li></ul>
  • 2025-11-13T17:24:24Z
Receptionist
  • Oak Brook, IL
  • onsite
  • Permanent
  • 50000.00 - 50000.00 USD / Yearly
  • <p>Our client is looking for a detail-oriented and welcoming Receptionist to join their team in Oak Brook, Illinois. The ideal candidate will serve as the first point of contact for guests and employees, ensuring a positive and efficient experience for all. This role requires excellent organizational skills, a high level of experience and composure, and the ability to handle multiple tasks with discretion and integrity. <strong><em>This position offers an hourly pay rate of $24/hour, full benefits and is 100% in-office from 8:30AM-5:00PM.</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and employees with a warm and detail-oriented attitude, addressing inquiries and resolving minor concerns.</p><p>• Manage incoming calls by answering, screening, and redirecting them as necessary to ensure effective communication.</p><p>• Provide administrative support to various departments, including assisting with special projects and clerical tasks.</p><p>• Handle incoming and outgoing mail, including preparing correspondence and organizing packages for delivery.</p><p>• Maintain inventory levels by ordering office and kitchen supplies to ensure smooth daily operations.</p><p>• Support the Executive Assistant in coordinating office events, meals, and logistics as needed.</p><p>• Schedule and manage internal conference room bookings, ensuring proper setup and cleanup for meetings.</p><p>• Interact with a diverse group of individuals, including executives, clients, vendors, and board members, in a courteous and respectful manner.</p><p>• Safeguard confidential information with a high degree of discretion and integrity.</p>
  • 2025-12-03T16:58:48Z
Sr. Accountant
  • Plainfield, IL
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • <p><em>The salary range for this position is $75,000-$80,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Spring will be here before you know it! Want to be with a company that will ensure you get to enjoy the warm weather when it gets here? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Position</strong></p><p>This role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team.</p><p><br></p><p><strong>Responsibilities and core functional areas</strong></p><ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers.</li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul><p><br></p>
  • 2025-11-14T19:04:54Z
Sr. AR Accountant
  • Plainfield, IL
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • <p><em>The salary range for this position is $75,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong><u>Job Description </u></strong></p><p><br></p><p><strong>Position</strong></p><p>This role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. <strong>This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team</strong>. This position will have a close working relationship with the accounting, payroll, and finance team members as well as leadership throughout the organization.</p><p> </p><p><strong>Responsibilities and core functional areas</strong></p><ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers.</li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul><p><br></p>
  • 2025-11-14T15:19:31Z
Data Entry Clerk
  • Portage, IN
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented Data Entry Clerk to join our team in Portage, Indiana. In this long-term contract role, you will play a vital part in ensuring the accuracy and efficiency of data processing tasks. This position involves working closely with warehouse operations, providing support to multiple office locations, and handling light customer service responsibilities.<br><br>Responsibilities:<br>• Perform accurate and efficient data entry to maintain records and update inventory systems.<br>• Support warehouse operations by handling clerical duties and ensuring smooth data flow.<br>• Update and maintain customer portals with up-to-date information related to inventory and operations.<br>• Generate and manage reports and spreadsheets using Microsoft Excel.<br>• Assist in supporting operations for other office locations, including Detroit and New Orleans.<br>• Communicate effectively with team members and customers to address inquiries and provide assistance.<br>• Ensure compliance with regulations in a heavily controlled facility environment.<br>• Identify and address any discrepancies or errors in data entries.<br>• Collaborate with team members to streamline processes and improve operational efficiency.
  • 2025-11-18T21:04:06Z
Client Relationship Specialist
  • Chicago, IL
  • onsite
  • Permanent
  • 85000.00 - 90000.00 USD / Yearly
  • <p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? The holidays! You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your holiday season. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
  • 2025-11-12T17:59:08Z
Tax Manager
  • South Barrington, IL
  • onsite
  • Contract / Temporary to Hire
  • 40.00 - 45.00 USD / Hourly
  • <p>We are looking for a skilled Tax Manager to oversee client engagements, manage tax preparation processes, and deliver exceptional accounting services. This is a contract-to-permanent position that offers the opportunity to work with a dynamic team in South Barrington, Illinois. The ideal candidate will excel in client communication, team leadership, and ensuring compliance with tax laws and regulations. </p><p> </p><p>Responsibilities: </p><p>• Prepare and review a variety of tax returns, including individual, corporate, and partnership filings. </p><p>• Build and maintain strong client relationships, providing tax planning and compliance guidance. </p><p>• Analyze financial statements to deliver accurate tax projections and planning strategies. </p><p>• Lead and mentor entry-level staff members and offshore teams to ensure high-quality work. </p><p>• Monitor deadlines and ensure timely completion of all tax-related deliverables. </p><p>• Stay updated on federal and state tax regulations to maintain compliance. </p><p>• Collaborate with the team to support business development and organizational growth. </p><p>• Utilize tax software such as UltraTax and QuickBooks Online to streamline processes and improve efficiency. </p><p>• Address client inquiries and provide solutions to complex tax issues. </p><p>• Ensure adherence to firm policies and procedures while delivering exceptional service. </p><p><br></p><p>Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in company 401(k) plan.</p>
  • 2025-12-02T15:27:20Z
Financial Planning & Analysis Manager
  • Schaumburg, IL
  • onsite
  • Permanent
  • 170000.00 - 175000.00 USD / Yearly
  • <p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>•      Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>•      Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>•      Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>•      Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>•      Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>•      Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>•      Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>•      Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>•      Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>•      Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>•      Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
  • 2025-11-13T17:19:19Z
SEC Reporting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 145000.00 - 150000.00 USD / Yearly
  • <p><em>The salary range for this position is $145,000-$150,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new SEC Reporting Manager. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)         The pay rates are above what their top competitors pay their employees</p><p>2)         They have higher bonus structures</p><p>3)         There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)         The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)         And more…</p><p><br></p><p><strong>Job Description:</strong></p><p>- Supervise key aspects of the SEC and FERC reporting process, including drafting disclosures, processing changes, ensuring accuracy and consistency throughout the document, maintaining quarterly list of disclosure items and coordinating with the printer.</p><p>- Interact with Business Units, Controller's Group, Investor Relations, Treasury, internal and external legal counsel, and the internal and external auditors to accomplish goals and ensure efficiency and effectiveness of information exchange.</p><p>- Research and appropriately apply new accounting pronouncements; benchmark SEC filings from other companies.</p><p>- Complete key financial and disclosure controls to ensure a strong control environment.</p><p>- Assist as appropriate in the supervision of staff accountants, including the review of information prepared to ensure completion of tie-out binders, checklists, etc.</p>
  • 2025-11-14T19:14:49Z
Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000 - $140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Accounting Manager. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>Position Objective:</strong> </p><p>The objective is to maintain accurate accounting records and financial reports for complex entity structures.</p><p><strong> </strong></p><p><strong>Roles and Responsibilities:</strong></p><ul><li>Ownership of general ledger and financial reporting for all assigned entities including, but not limited to: Maintain accurate books and records, Accounting period close process.</li><li>Supervise and review the work of junior staff members</li><li>Oversee the monthly and quarterly financial accounting package including, but not limited to: Balance sheet, Income statement, Statement of cash flows, Client/Management reporting, Debt and Equity investor reporting</li><li>Coordinate and oversee independent audits</li><li>Review the following: Daily and periodic general ledger entries, Financial consolidations, Account reconciliations</li><li>Ensure appropriate accounting policies and procedures are developed, maintained, and enforced</li><li>Assist with special projects as assigned.</li></ul><p><strong> </strong></p>
  • 2025-12-03T14:58:46Z
Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 95000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000 - $95,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong><u>Position Summary</u></strong></p><p>The Accounting Manager maintains superior attention to detail while managing multiple objectives concurrently. The following details are not definitive and subject to change based on organizational needs.</p><p><br></p><p><strong><u>Responsibilities include, but are not limited to:</u></strong></p><ul><li>Management of day-to-day accounting operations and ensure processes are efficient.</li><li>Preparation of monthly balance sheet account reconciliations.</li><li>Ensure accurate and timely monthly, quarterly, and year-end close.</li><li>Accounts Payable: Supervise accounts payable functions – invoices, reconciliations, weekly payments, and vendor relations.</li><li>Accounts Receivable: Manage accounts receivable processes including billing, payments, review, analysis, and follow up.</li><li>Reconcile bank statements, credit card statements and employee reimbursements.</li><li>Prepare and enter required journal entries and other account reconciliations as needed.</li><li>Oversee the general accounting processes for inter-company, fixed assets, depreciation, CIP, bad debt, interest, and capital leases.</li><li>Evaluate new and existing customers for credit worthiness and limits. Analyze credit history and information related to applications for credit and overdue/delinquent accounts</li><li>Responsible for all collection activities including follow-ups with attorneys and outside collection agencies regarding legal activities. </li><li>Manage vendor contracts, insurance policies, licenses, and permits for both business entities.</li><li>Lead for internal and external audits to ensure full cooperation and compliance with all qualified requests.</li><li>Maintain strong internal control environment to safeguard assets, improve profitability, and manage business risks.</li></ul><p> </p>
  • 2025-12-03T14:58:46Z
Payroll Administrator
  • Wheaton, IL
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $80,000-85,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p>The Payroll Administrator is responsible for assisting the Payroll Operations Manager with all aspects of payroll for First Trust Portfolios and their domestic and international affiliates.<strong>                                   </strong></p><ul><li>Assist in processing the full payroll cycle for all entities including data input, transmission, auditing, reporting, balancing, and reconciliation.</li><li>Prepare regular reports such as quarterly 401k matching, benefit billing summaries, and overtime</li><li>Manage state-specific tax/insurance reporting and billing.</li><li>Partner with internal Tax and Accounting departments for payroll account and G/L reconciliations, and regular reporting</li><li>Provide information to third-parties including vendors and audit teams</li><li>Answer manager and employee questions, and resolve payroll issues</li><li>Maintain employee payroll files</li></ul><p><strong> </strong></p><p><br></p>
  • 2025-11-12T15:39:29Z
Tax Senior - Public
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 115000.00 USD / Yearly
  • <p>We are looking for a motivated and detail-oriented Tax Senior member to join our dynamic team in the Chicago land area - near O'Hare. In this role, you will contribute to tax compliance and consulting efforts, working on a variety of individual, corporate, and partnership tax matters. This is a fantastic opportunity to grow your expertise in a collaborative environment while staying current on tax laws and regulations.</p><p><br></p><p>The firm offers outstanding work / life balance and advancement.</p><p>Base salary plus bonus plus commission for new business</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review tax returns for individuals, corporations, partnerships, and fiduciaries to ensure accuracy and compliance.</p><p>• Conduct research and analyze federal and state tax regulations to support compliance and planning efforts.</p><p>• Assist in the creation and maintenance of client files and documentation procedures.</p><p>• Support tax planning activities by providing detailed analyses and insights.</p><p>• Respond to federal and state tax notices, audits, and other inquiries with thorough documentation and solutions.</p><p>• Collaborate with Tax Managers and Partners on client engagements, including planning and administration tasks.</p><p>• Assist in implementing improved tax policies and procedures to enhance operational efficiency.</p><p>• Provide tax-related support to affiliated wealth management teams to ensure comprehensive client service.</p><p>• Stay updated on changes in tax laws and regulations through continuous learning and skill development.</p><p>• Maintain the firm's ethical standards and deliver high-quality work that meets organizational goals.</p><p><br></p><p>The benefits include insurance, 401K, vacation, holiday pay and more</p>
  • 2025-11-03T21:39:10Z
Sr. Accountant
  • Suite 2700, IL
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>We are inviting applications for the role of a Sr. Accountant at our Illinois location. In this crucial role, you will be a primary contact for our fund board members, handle client inquiries, and manage revenue and expense projections. You will also be responsible for preparing financial statements, collaborating with external auditors, and conducting analyses for senior management review. This role plays a pivotal part in our operations within the finance industry.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Engage with third-party administrators and external auditors for the preparation and issuance of the funds’ financial statements and other regulatory filings.</p><p>• Liaise with teams across the firm in sales, client service, legal, operations, and corporate finance on all fund-related matters.</p><p>• Oversee client inquiries and manage overall fund operating procedures.</p><p>• Conduct analyses related to product development and new initiatives for review by senior management.</p><p>• Support portfolio management teams with ad hoc portfolio reporting requests or investor-related queries.</p><p>• Collaborate effectively with all members of the fund administration team to ensure consistent reporting and processes.</p><p>• Leverage portfolio accounting systems to manage the monthly performance reporting process.</p><p>• Consistently review the functions’ processes to enhance efficiencies and identify improvement opportunities.</p><p>• Work with third-party tax preparers to create investor tax deliverables and respond to investor-driven questions.</p><p>• Contribute to projects related to all funds in scope, including private hedge funds, US Registered funds, Irish UCITS, Canadian funds, and Luxembourg funds.</p>
  • 2025-11-12T17:14:20Z
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