We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a logistics organization in Blue Ash, Ohio. This Long-term Contract position focuses on applying incoming payments, reviewing customer accounts for accuracy, and following up on overdue invoices while maintaining a thorough and service-minded approach. The ideal candidate will balance strong collection practices with careful recordkeeping and effective communication to help keep cash flow on track.<br><br>Responsibilities:<br>• Apply customer payments promptly and accurately to the appropriate accounts and invoices.<br>• Review account activity to identify discrepancies, outstanding balances, and items that require follow-up.<br>• Communicate with customers regarding overdue payments and work toward timely resolution of open receivables.<br>• Reconcile account records by researching payment details, credits, deductions, and unapplied cash.<br>• Maintain complete and organized documentation of collection efforts, payment updates, and account status changes.<br>• Partner with billing and internal stakeholders to address invoice questions and remove obstacles to payment.<br>• Monitor aging reports and prioritize collection activities based on risk, volume, and due dates.<br>• Support process updates or operational changes impacting receivables activities when needed.