We are looking for a skilled Business Systems Analyst with expertise in NetSuite to join our team in Chattanooga, Tennessee. In this role, you will play a pivotal part in optimizing system processes, managing integrations, and ensuring seamless operations across multiple platforms. This position offers an opportunity to collaborate with diverse teams and drive impactful changes in a dynamic environment.<br><br>Responsibilities:<br>• Design and implement strategic processes to improve system efficiency and ensure consistent data quality.<br>• Act as the primary NetSuite administrator, managing configurations, workflows, reports, and user roles.<br>• Collaborate with internal teams and external consultants to enhance NetSuite functionality and resolve system issues.<br>• Lead process improvements for financial and operational workflows, including order-to-cash, procure-to-pay, and revenue recognition.<br>• Manage system integrations with platforms such as Shopify, Avalara, and Bill, ensuring smooth data synchronization.<br>• Develop and deliver user training sessions and create thorough documentation for system processes.<br>• Troubleshoot technical issues related to integrations and coordinate solutions with vendors.<br>• Maintain detailed records of system architecture, integration logic, and software usage.<br>• Support vendor negotiations to optimize contracts and manage software costs effectively.<br>• Supervise IT helpdesk operations and ensure timely resolution of technical concerns.
