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8 results for Customer Service Manager in Chattanooga, TN

Benefits Coordinator

Chattanooga, TN
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
Benefits Coordinator (Contract – Through Mid-September)Location: Chattanooga, TNSchedule: Full-Time | Contract Assignment Are you a detail-oriented HR professional who enjoys helping people navigate their benefits with confidence? Do you thrive in a fast-paced environment where your organization and communication skills make a direct impact every day? If so, this opportunity could be a great fit. We are partnering with a respected organization to identify a Benefits Coordinator to provide essential support during a leave of absence. In this role, you’ll be the go-to resource for employees, ensuring a smooth and positive benefits experience from onboarding through ongoing support. What You’ll Do<ul><li>Guide new hires through benefits enrollment, ensuring a seamless onboarding experience</li><li>Administer and coordinate COBRA transitions and related communications</li><li>Respond to employee inquiries via phone and email, providing clear and timely benefits guidance</li><li>Monitor eligibility timelines and proactively communicate enrollment deadlines</li><li>Send follow-up reminders and ensure completion of required documentation</li><li>Maintain accurate records and ensure compliance with benefits policies and procedures</li><li>Partner with HR and internal teams to support day-to-day benefits operations</li></ul>What We’re Looking For<ul><li>Prior experience in benefits administration, HR support, or a related role</li><li>Exceptional customer service skills with a helpful, employee-focused approach</li><li>Strong attention to detail, especially when managing eligibility dates and deadlines</li><li>Excellent written and verbal communication skills</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Proficiency with HR systems and Microsoft Office (especially Outlook and Excel)</li></ul>Why This Role Stands Out<ul><li>Opportunity to make an immediate impact supporting employees during a critical time</li><li>Collaborative and supportive team environment</li><li>Gain valuable experience with a well-established organization</li><li>Short-term commitment with meaningful, hands-on responsibilities</li></ul>If you’re someone who takes pride in delivering exceptional service and thrives on keeping things organized and on track, we’d love to connect with you.
2026-05-21T15:53:45Z

Senior Tax Accountant

Chattanooga, TN
onsite
Permanent / Full Time
80000.00 - 95000.00 USD / Yearly
Tax Senior – Public AccountingChattanooga, TN | Hybrid/On‑SiteJoin a small public accounting firm where your work matters, your clients know you, and your life outside of busy season is respected.We’re partnering with a well‑established small public accounting firm in the Chattanooga area that is looking to add a Tax Senior to their team. This role is ideal for a tax professional who enjoys working with a broad client base, values strong client relationships, and prefers a supportive, balanced, and relaxed environment over a large‑firm grind. What You’ll DoAs a Tax Senior, you’ll play a key role in delivering high‑quality tax services while working closely with firm leadership and clients across a variety of industries.<ul><li>Prepare and review individual (1040), partnership, and S corporation tax returns</li><li>Manage multiple tax engagements and deadlines during busy season and throughout the year</li><li>Communicate directly with clients to gather information, answer questions, and resolve tax matters</li><li>Identify tax issues, planning opportunities, and potential risks</li><li>Research tax questions and apply federal and state tax regulations appropriately</li><li>Support clients year‑round with extensions, estimates, notices, and planning</li><li>Work with businesses in service, retail, construction, and professional services</li><li>Mentor and support junior staff as needed</li><li>Collaborate with firm leadership to ensure efficient workflows and high‑quality client service</li></ul>Why This Firm<ul><li>Small‑firm environment with a broad, diverse client base</li><li>Real client interaction and ownership of your work</li><li>Supportive leadership and a collaborative team culture</li><li>Emphasis on work‑life balance and sustainability</li><li>Opportunity to grow professionally without being siloed</li></ul>Why Make a Move?If you enjoy public accounting but want:<ul><li>Less red tape</li><li>More meaningful client relationships</li><li>Exposure to different industries and entity types</li><li>A stable role where your contribution is visible</li></ul>This is the kind of environment where professionals stay. Interested?Reach out to learn more or have a confidential conversation.This firm is focused on fit, attitude, and long‑term growth—not just checking boxes.
2026-05-11T20:54:03Z

Senior Pricing Analyst

Rome, GA
remote
Temporary / Contract
50.00 - 55.00 USD / Hourly
Our client in the manufacturing industry is seeking an experienced Senior Pricing Analyst to join their team. This role is responsible for developing and executing pricing strategies that support profitability, market competitiveness, and business growth. The ideal candidate will bring strong analytical skills, deep experience in product costing, and the ability to partner cross-functionally with finance, sales, operations, and supply chain teams.This is an excellent opportunity for a pricing professional who understands the complexities of manufacturing environments, including cost structures, margins, raw material impacts, and customer pricing models.Key Responsibilities<ul><li>Analyze product cost structures, pricing trends, customer agreements, and margin performance to support pricing decisions</li><li>Develop and maintain pricing models for new and existing products across multiple business lines</li><li>Partner with finance and operations teams to ensure accurate standard costs, cost updates, and margin assumptions</li><li>Conduct profitability analysis by product, customer, and channel to identify pricing improvement opportunities</li><li>Evaluate the impact of raw material, labor, freight, and overhead cost changes on product pricing</li><li>Support quote development, price reviews, and contract renewals with data-driven recommendations</li><li>Monitor market conditions, competitor pricing, and industry trends to help shape pricing strategy</li><li>Prepare reports, dashboards, and ad hoc analyses for senior leadership</li><li>Collaborate with sales and commercial teams to balance customer relationships with margin objectives</li><li>Assist in the development of pricing governance, policies, and approval processes</li><li>Drive continuous improvement in pricing tools, reporting, and analytical processes</li></ul>
2026-05-20T12:53:43Z

Director of Administration

Ooltewah, TN
onsite
Permanent / Full Time
75000.00 - 90000.00 USD / Yearly
This search is being conducted by Steve Spinello. Director of AdministrationGreater Chattanooga area-OnsiteOur client is seeking an experienced Director of Administration to lead a high-volume claims administration function. This is a key leadership opportunity for an operations-focused professional who thrives in a fast-paced, project-driven environment and is passionate about building efficient processes, developing teams, and improving performance.In this role, you will oversee a team of approximately 18 administrative professionals and drive the successful execution of claims processing, insurance follow-up, workflow optimization, and cross-functional coordination.What You’ll Be Doing<ul><li>Lead, coach, and develop a team of administrative professionals supporting claims operations</li><li>Oversee end-to-end claims processing for construction and remediation projects</li><li>Ensure claim documentation is accurate, complete, and submitted on time</li><li>Manage insurance follow-up, including status tracking, escalations, and resolution</li><li>Identify workflow bottlenecks and implement process improvements to increase efficiency</li><li>Partner with project managers, field teams, and finance to align on documentation and claim status</li><li>Develop and track KPIs, reporting, backlog metrics, claim cycle times, and recovery performance</li><li>Strengthen systems, filing processes, and reporting tools to support scalability and audit readiness</li></ul>Why This Opportunity Stands Out<ul><li>Lead a sizable and impactful operations team</li><li>High-visibility role with direct interaction across project and executive leadership</li><li>Opportunity to influence client outcomes and operational performance</li><li>Fast-paced environment where you can build, improve, and scale processes</li><li>No degree required—relevant experience is highly valued</li></ul>If you’re a hands-on operational leader with a strong claims background and a passion for process improvement, we’d love to connect.Apply today or message me directly to learn more.
2026-05-21T12:38:47Z

Billing Clerk

Chattanooga, TN
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a detail-focused Billing Clerk to support billing operations for a Contract position in Chattanooga, Tennessee. This role is ideal for someone who can evaluate financial information carefully, resolve discrepancies efficiently, and balance independent work with collaboration across teams. The selected candidate will help maintain accurate invoicing, address account issues, and support exception handling activities that affect payment application and customer billing records. Responsibilities: • Prepare and issue invoices accurately while monitoring billing activity to ensure records are complete and up to date. • Partner with analysts and internal stakeholders to research billing exceptions and determine the appropriate resolution for payment-related issues. • Review interface-related discrepancies, identify underlying causes, and take corrective steps so customer payments are applied correctly. • Evaluate policy, pricing, and account exceptions and update the necessary systems or work items to resolve outstanding billing concerns. • Examine credit card decline reports, classify issues by required next steps, and support timely follow-up actions. • Investigate chargebacks and coordinate responses with financial institutions within required deadlines. • Assist with account cancellations, delinquent accounts, and customer billing inquiries while maintaining professionalism and accuracy. • Build effective working relationships with external vendors and support compliance with established billing practices and industry expectations. • Recommend process improvements that increase efficiency, reduce recurring errors, and strengthen billing accuracy. • Communicate progress, findings, and issue status clearly to relevant team members and business partners.
2026-05-05T02:13:39Z

Controller

Rossville, GA
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
This search is being conducted by Steve Spinello. ControllerConfidential Search | ConstructionOur client, a growing multi-entity construction company, is looking for a Controller who knows how to keep the numbers tight, the cash moving, and the operation running clean.This isn’t a back-office-only role. They need someone who can get into the day-to-day, understand how the business really works, and bring strong financial leadership to an operation with multiple companies, moving parts, job costs, payroll demands, and union reporting. If you’ve worked in construction, manufacturing, or fabrication and know the difference between just closing the books and actually helping run a business, this role will get your attention.They’re looking for someone who can build structure, improve processes, and keep financial operations sharp while supporting long-term growth.What You’ll Own<ul><li>Handle daily and monthly bank reconciliations and monthly balance sheet reconciliations</li><li>Review weekly payroll and process one smaller company payroll each week</li><li>Oversee accounts receivable and accounts payable, including putting together weekly A/P budgets</li><li>Manage the general ledger, including preparing and posting journal entries</li><li>Calculate and remit 401(k) deferrals weekly</li><li>Submit union dues and union reporting monthly accurately and on time</li><li>Oversee WIP schedules, job cost tracking, and project cost analysis</li><li>Monitor and forecast cash flow so leadership has a clear picture of where the business stands</li><li>Support the Accounting Manager through month-end close</li><li>Tighten up and improve financial policies, procedures, and internal controls</li><li>Lead year-end accounting prep for external auditors</li><li>Supervise and develop payroll and accounting staff as the company continues to grow</li></ul>Why This RoleThis is a chance to step into a key finance seat inside a company that builds real things and needs a Controller who can match that pace. The right person won’t just report numbers — they’ll help drive accountability, improve visibility, and put better structure around a growing operation.If you’ve got the accounting backbone, construction mindset, and leadership presence to take this on, we want to talk.Apply today for a confidential conversation.
2026-05-14T19:33:46Z

Bookkeeper

Chattanooga, TN
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are looking for a detail-oriented Bookkeeper to support accounting operations for an organization in the accountancy industry in Chattanooga, Tennessee. This Long-term Contract position is ideal for someone who can manage core financial records with accuracy, stay organized in a fast-paced environment, and work independently with limited supervision. The role will focus on maintaining reliable books, supporting reporting activities, and helping ensure day-to-day financial transactions are completed on time. *Please note this is an in-office role in Chattanooga, Tennessee* Responsibilities:• Maintain accurate financial records by recording daily transactions and keeping bookkeeping data current and organized.• Process vendor invoices, payment activity, and customer billing while monitoring both payables and receivables for timeliness and accuracy.• Reconcile bank accounts and other balance sheet accounts to identify discrepancies and resolve outstanding items promptly.• Assist with monthly and year-end closing activities by preparing supporting schedules and ensuring financial data is complete.• Generate routine financial reports and analyze account activity to provide clear, accurate information for business decisions.• Use QuickBooks and Microsoft Excel to manage accounting data, track transactions, and support reporting needs.• Help coordinate payroll-related recordkeeping and related financial documentation when needed.• Prioritize multiple assignments effectively and adjust to changing business needs while maintaining strong attention to detail. This is an immediate opportunity, please complete an application and call (423) 237-7921 for more information!
2026-05-22T20:04:07Z

Sr. Accountant

Bridgeport, AL
onsite
Temporary to Hire
39.59 - 45.84 USD / Hourly
We are looking for a Sr. Accountant to join a growing engineering and construction-focused organization in Bridgeport, Alabama. This contract-to-permanent opportunity is ideal for an accounting specialist who can oversee project financial activity, support accurate reporting, and partner closely with operations teams in a fast-moving environment. The role combines hands-on project accounting responsibilities with month-end support, cost analysis, and billing oversight. Candidates who understand construction-related accounting practices and enjoy working with detailed financial records will be well suited for this position. Responsibilities: • Oversee financial tracking for assigned projects, ensuring costs are recorded accurately and aligned with approved budgets and contract terms. • Review invoices, classify project expenses, and post transactions to the appropriate accounts while maintaining compliance with internal accounting standards. • Prepare customer billing packages, including progress invoices, change-related adjustments, retainage activity, and supporting schedules. • Compare actual project spending against budgets, commitments, and forecasts to identify variances and highlight potential financial concerns. • Contribute to work-in-progress reporting by compiling project data and assisting with the review of revenue and cost status. • Verify subcontractor documentation such as insurance records, lien waivers, and contractual requirements before payment processing. • Partner with project managers to investigate billing discrepancies, resolve cost issues, and keep project financial information current. • Maintain organized records for change orders, project documentation, and audit support materials to strengthen reporting accuracy and compliance. • Assist with monthly, quarterly, and annual close activities, including reconciliations, journal entry support, and account analysis.
2026-05-04T14:28:42Z